Luke's Lobster Review: Lobster Stores

Founded in 2009 by third-generation lobsterman Luke Holden, Luke's Lobster has grown from a humble NYC lobster roll shack to a vertically-integrated seafood powerhouse with locations across the US, Japan, and Singapore. You'll find their sustainably sourced Maine lobster in their shacks, grocery stores, and through their online market - all while maintaining their family business values. Looking for the full sea-to-table experience? Luke's handles everything from buying directly from trusted fishermen to final preparation, ensuring quality at every step.

Serious about sustainability

You might wonder how committed Luke's Lobster really is to sustainability - and the answer is "very". As a certified B Corporation since 2017, Luke's Lobster doesn't just talk the talk - they meet strict standards for environmental and social responsibility across their operations. Their sustainability initiatives are comprehensive: they use 100% renewable energy, have implemented solar power in Maine, and constantly work to reduce their carbon footprint (which they're transparent about - you can actually check out their detailed assessment online). Beyond their own operations, Luke's has created the Lift All Boats program to mentor new lobstermen, partners with the Island Institute to strengthen coastal communities, and works with the Maine Coast Fishermen's Association to promote sustainable fishing practices. They even help feed food-insecure communities through their partnership with the Fishermen Feeding Mainers program (talk about catching two fish with one hook).

Lobster-focused menu keeps it simple

You'll find Luke's Lobster focuses exclusively on what they do best: lobster and lobster-based products. Their online menu features classic preparations like lobster rolls, clam chowder, lobster bisque, and lobster mac and cheese. While you won't find other seafood options like oysters or shrimp here, the specialized approach allows them to perfect their lobster offerings. Their lobster roll kits range from $184 to $239, with options like the classic roll and chowder combo ($200) or a delightful Maine-inspired pairing of lobster rolls with blueberry pie ($184). If you're looking for the raw ingredients, Luke's offers both lobster tails and meat (priced between $144 and $174, depending on weight) as well as live lobster options.

Get your lobster from a TikTok sensation

Want to know exactly where your lobster comes from? Luke's partners with Jacob Knowles, who you may recognize as the fifth-generation lobsterman and TikTok sensation with 3.3 million followers. He makes educational videos about sustainable fishing practices, the most viral of which involve v-notching breeding lobsters, then throwing them back "with a snack for the road" - a sardine pinched between their claws. Luke's offers a special 4-pack of live Maine lobsters (1.25-1.5 lbs each) caught by Knowles himself for $220, complete with signed bibs and free shipping. You can even add shell crackers for an extra $5. That breaks down to about $55 per lobster, which is fairly competitive. Quantities of 2, 6, 8, or 12 live lobsters are also available for around the same price (just not with the celebrity-signed bibs).

A loyalty program that rewards you with free lobster

You'll earn points in Luke's Lobster's "Lobstah Loyalty Club" for every dollar you spend in their online market, plus bonus points for things like signing up for their newsletter or referring friends. The program is free to join, and once you're in, you can access your rewards panel right in the bottom right corner of the website. Your points can be redeemed for discounts, free shipping, or even free items (and if you're anything like us, you're already calculating how many points you need for that free lobster roll).

Corporate gifting options

Looking to treat your whole office? Luke's corporate gifting program lets you send lobster roll kits and other seafood treats to employees or clients across all 50 states - perfect for virtual team building or when you want to make a memorable impression (because let's face it, nobody remembers another company-branded pen set).

Free shipping on all orders

Luke's Lobster offers an excellent shipping policy with free overnight UPS delivery on all orders - no minimum purchase required (though there is a $65 order minimum overall). They ship to all 50 states and DC, though live lobsters can't be sent to Hawaii due to regulations.

Flexible delivery planning

You can choose your delivery date during checkout, with packages arriving by 9 PM local time. For frozen items, plan ahead - they recommend scheduling delivery 2-3 days before your occasion since items need 16-24 hours to thaw. Live lobsters should be cooked within 24 hours of arrival, so schedule those deliveries for the day before or day of cooking. By the way - Luke's is one of very few lobster stores that provides Saturday delivery at no extra charge.

Eco-conscious shipping with smart packaging

Luke's Lobster uses carbon-neutral shipping through UPS, offsetting 100% of greenhouse gas emissions. They've thought through the details too - their gel ice packs are non-toxic, and even if they leak (which occasionally happens), it only touches the non-edible shell, so your lobsters are still perfectly safe to eat.

Refunds offered if there are issues with your order

If you have any issues with your lobster order from Luke's, you can get in touch with their customer support via email. They can't accept returns, but they'll send you a replacement or issue a refund if they were at fault.

Luke's Lobster knocks it out of the park with customer satisfaction

Cumulatively, Luke's lobster products have been reviewed over 3,000 times and have earned a near-perfect 4.8-star rating. Customers say the lobster is "fabulous", especially when cooked according to the recipes provided on Luke's website. Package tracking is said to be easy, customer service is eager to help when questions arise, and repeat customers say they wouldn't take their business anywhere else when they have a craving for fresh Maine lobster.

Luke's Lobster is a sea-to-table success story worth your attention

Should you give Luke's Lobster a try? If you're looking for sustainably sourced Maine lobster from a company that cares about both quality and environmental impact, the answer is a resounding "yes". Their vertically-integrated approach - handling everything from dock to doorstep - ensures you're getting the freshest lobster possible, while their B Corp certification backs up their commitment to sustainability. While their menu focuses primarily on lobster products, they excel at what they do best. With free carbon-neutral shipping, flexible delivery planning, and a rewarding loyalty program, Luke's Lobster makes it easy to enjoy authentic Maine lobster right at home. They earn our first-place spot.

Learn More  ➜

On the Luke's Lobster website