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Maine Lobster House Review

Wednesday, May 29th

2024 Lobster Company Reviews

Maine Lobster House Review 3 Star Rating

Maine Lobster House

3 Star Rating
  • Prices range from $69 to $347.95
  • Sustainable fishing practices
  • Gift cards available
  • Offers a rewards program
  • Refunds available
  • Surf-and-turf options

Founded with the aim of bringing the finest lobster from the coast of Maine to customers nationwide, Maine Lobster House prides itself on its 150-year heritage and commitment to excellence. Through sustainable farming practices and a meticulous trap-to-table process, Maine Lobster House ensures that every bite of their lobsters is a flavorful experience, characterized by freshness and unrivaled taste. Since they are connected to the Chicago Steak Company, you can count on there being surf-and-turf options at this retailer.

Professional website with solid features

The website for Maine Lobster House is well put together. Despite sharing website space with the Chicago Steak Company, the navigation is clear and the products are easy to find. The bonus with this site is that they offer both lobster and steak options since the company is owned by the Chicago Steak Company. This means you'll find top-quality streaks in some of the bundles offered at Marine Lobster House. On top of a clean, professional site, the Maine Lobster House also has extensive filters to help you narrow down the options while shopping.

High prices overall, but especially for soup

To compare the prices at Maine Lobster House with other competitors in this review, we examined three specific products. First, we looked at the prices for live lobster, then we looked at a non-lobster item, and finally, we checked out the available bundles. For the live lobster, the prices range from $69.95 to $114.95 depending on how many lobsters you buy and what size. There were also two listings out of stock at the time of this review, so there may be more expensive lobsters available depending on when you check the site. For the non-lobster item, we looked at their soups and chowders. The prices ranged from $89.95 for 2 portions up to $90.94 for 4 portions, which is much higher than the soup and chowder pieces at other retailers.

Fish packages

Finally, the package options at Maine Lobster House come in "Assortments" and "Surf and Turf Packages" . For this price comparison, we checked out the pricing for the Assortments. There were 5 different listings available at the time of our review and the prices ranged from $219.95 to $374.95. These are all a combo of lobsters and other assorted fish with some assortments serving up to 10 people.

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Works with sustainable fishing practices

Maine Lobster House takes pride in sourcing its lobster from sustainable origins, ensuring customers receive fresher seafood while preserving the marine ecosystem. The company emphasizes the importance of sustainability and eco-friendliness in the Maine lobster fishing industry, which has been passed down through generations. Their harvesting processes prioritize the protection of lobster communities by adhering to size requirements, enforcing regulations and limits on trapping and harvesting, promoting apprenticeship programs, and implementing tail-notching techniques. These practices safeguard the integrity of lobster populations and their habitats, allowing for the continued enjoyment of high-quality lobster while maintaining a sustainable balance in the ecosystem.

Gifting for both restaurants

In terms of gifting, Maine Lobster House offers double the fun. You can easily get an eGift card from the company with amounts ranging from $100 to $300. The bonus is that since Chicago Steak Company also owns Maine Lobster House, you can get gift cards to offer a full surf-and-turf gift experience. Additionally, you can also buy a "Surf and Turf Package" for your loved one to give them a fully planned-out meal full of tasty lobster and steak treats.

Special offers and rewards program

Maine Lobster House had some appealing promotional offers during our assessment. For instance, you could receive complimentary lobster tails or steak burgers with qualifying purchases. Additionally, they have a rewards program where you can accumulate points on every purchase and redeem them for discounts on future orders or gift cards to popular brands.

No listed shipping policy

One thing that surprised us about Maine Lobster House was that they didn't have a page or FAQ listing for their shipping policy. For this reason, we weren't able to find out how much their shipping costs are or if they offer free shipping at a certain threshold. This lack of transparency was a little concerning when most companies in this review are upfront about their shipping policies and pricing even when complex.

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Allows cancellations and refunds

The cancellation and refund policy allows customers to cancel their orders before shipping by contacting the Customer Service team. In the event that a customer is unhappy with their purchase, they have the option to reach out to the Customer Service team for assistance. The team is dedicated to resolving any concerns by offering a replacement order or a refund, according to the customer's preference. So, while Maine Lobster House doesn't have a 100% satisfaction guarantee, they do promise to work to resolve any consents customers have, even going so far as offering refunds.

Lacking customer feedback

Finding customer feedback specific to Maine Lobster House proved to be a challenge. The Better Business Bureau listing was absent for Maine Lobster House, with only Chicago Steak Company, its parent business, appearing. While the parent company had no complaints or ratings, it left us uncertain about the seafood-focused aspect of the business. The only online reviews for Maine Lobster House specifically were on Yelp where the company only had a 3-star rating on average, which wasn't the most impressive.

Good, but not memorable service

While the shopping experience is overall good at Maine Lobster House, this retailer has a few drawbacks. They have unusually high prices, especially for smaller items like soups and chowders. Also, they don't have a listed shipping policy which isn't great in terms of transparency. Finally, they generally lack customer feedback, and the feedback out there just isn't good enough to push this retailer to the top in this review. Since there are some good qualities of this site, we give it a mid-level rating. Maine Lobster House is good but not memorable in any particular category.

Where Can You Find the Best Lobster Stores?

Whether you're a lobster aficionado, or someone who simply relishes a delectable shellfish feast, finding a trustworthy online lobster store can feel hard to do. Modern lobster catchers offer tons of options, including live lobster, lobster tails and meat, lobster rolls, and even fun extras like chowder, bisques, or steaks for a surf and turf dinner.

Exploring the diverse array of lobster stores is made easy with the convenience of online shopping, enabling you to peruse and select from the comfort of your own home. While some people worry about buying something like lobster online, with next-day shipping practices it's now much easier to get lobsters from the ocean to your table with no risk of spoiling.

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Lobster Company FAQ

Crab meat tends to have a sweeter taste than lobster. Crab is usually flaky, while lobster meat is dense.
That depends on if you're cooking a live whole lobster or a precut tail. Most stores that sell lobster will give you instructions for cooking it in several different ways, but most involve putting the live lobster into boiling water, headfirst. (If you prefer a more humane approach, put the live lobster in a freezer for two hours just prior to cooking.)
Yes and no. When you cook a whole lobster, you'll hear a high-pitched sound like a whistle being blown or a scream. That's the sound made as a cooking lobster overheats: it's the air rushing out of the holes in the body. But, that sound happens whether the lobster is alive or dead, so it's not actually screaming.
That's an easy one: it only turns red after you cook it! Most live Maine lobsters are a black-green color, but other varieties can be yellow, calico, blue and white.
The first question is, "Is it really dead?" It might just be sluggish after being shipped, so try touching its eye and see if it responds (weird, right?). But yes, you can cook lobster within 8 hours of when it likely died. After you prepare it, check the tail meat: if it's firm, you're good to go. If it's watery, mushy or loose, you should probably throw it out (and request a refund!).
The most traditional way is to dip the meat in melted butter. Other popular options are soups and chowders, pasta (especially ravioli and macaroni), or with steak as a surf-and-turf combo.
Absolutely! Many online retailers have been successfully delivering lobster around the nation for decades. They know exactly how to package your lobster so that it arrives in perfect condition - and most of them have rock-solid satisfaction guarantees if anything happens in transit.
Yes! Some lobster companies specialize in gift-giving options, like surf-and-turf packages or complete dinners with appetizer, main lobster course, and dessert. Almost every online lobster business has gift certificates, so that your lucky recipient can choose their own lobster package and delivery date.
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Continued from above...

Shopping for seafood online offers distinct advantages in terms of freshness and quality. Reputable vendors prioritize the freshness of their products through rigorous quality control measures, often sourcing their shellfish directly from fishermen or sustainable fisheries, thereby embracing a farm-to-table ethos. Moreover, online lobster stores frequently provide access to rare or specialty dishes that may not be readily available locally, granting you the opportunity to indulge in exceptional culinary experiences.

Lobster holds a special place in the hearts of many. Considered a high-end meal with tons of options out there for species and preparation, lobster is a culinary masterpiece. With a vast assortment of products, online lobster stores enable you to explore a diverse range of species and savor novel flavors or combinations. And not only can you enjoy lobster in your home regardless of where you live, but most stores also allow you to send gifts of lobster treats to your loved ones too.

For those who are thinking about sustainability, don't worry. Sustainability plays a crucial role in the lobster industry, ensuring the long-term viability of this beloved seafood. Lobsters are a valuable marine resource, and responsible practices are essential to maintain healthy populations and protect the ecosystem. The industry has implemented various sustainability measures, such as size limits and trap limits, to prevent overfishing and promote the growth and reproduction of lobsters. Additionally, the best lobster stores online are making efforts to minimize bycatch and protect sensitive habitats.

With an abundance of online lobster stores to choose from, making a decision can be overwhelming. If you're unsure where to begin, fret not. We're here to assist. Here are some factors to consider that will help you select the best online lobster store to meet your specific needs:

  • Price. Price is a significant consideration for many individuals when it comes to shopping for lobster. Already considered a premium seafood, the affordability of lobster can determine how much you can buy and how often you can enjoy it. Being mindful of your budget and extra costs like shipping or paying for live lobster helps you decide which retailers have the best price for your wallet.
  • Variety. Are you just looking for some lobster tails? Or do you want lobster shipped live to cook yourself? Do you want extras like chowders or maybe a surf and turf meal? It's important to look at the kind of variety offered by lobster stores and make sure they have what you want for your meal.
  • Shipping. Shipping is a two-pronged issue for lobster. While you want to make sure you're not paying hundreds of dollars for shipping, it's also very important to balance the shipping price with how fast you can get your live or perishable lobsters. Keep an eye out for shipping policies that have a satisfaction guarantee.
  • Sustainability. For those customers who prioritize sustainability, it is advisable to assess the eco-conscious practices of the lobster store you are considering. Pay attention to the specific measures they take to emphasize sustainability within their business framework. See if they have certifications or partnerships with sustainability-focused institutes.
  • Customer satisfaction. Customers aren't 5-star chefs or lobstermen (unless you're very lucky) but the average customer can provide clear insight into a company's practices. Keeping an eye on verified reviews can help you decide which companies do what they promise and really prioritize customer satisfaction.

To make your next gourmet meal a real catch, Top Consumer Reviews has evaluated and rated the best options for lobster stores on the market today. Hopefully, this helps you enjoy your shellfish fix and focus on deciding just how many lobster rolls to buy for your next family cookout!

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Select any 2 Lobster Companies to compare them head to head

  • Lobster Anywhere
  • Get Maine Lobster
  • The Lobster Guy
  • Lobster Gram
  • Lobsters Online
  • Legal Sea Foods
  • Luke's Lobster
  • Maine Lobster House
  • Lobster Order
  • Maine Lobster Now
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