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Amazon Basics Review

Monday, January 13th

2025 Luggage Reviews

Amazon Basics Review 3.5 Star Rating

Amazon Basics

3.5 Star Rating
  • Starting at $38.99
  • 11 suitcase styles
  • Free shipping
  • Free, easy returns
  • 30-day return policy
  • 1-year warranty
  • Tens of thousands of product reviews

In 2009, Amazon launched their own private label brand of products sold on their website. They compete with other big-name brands to offer similar products at lower prices. There's a wide range of consumer goods that can be purchased through AmazonBasics including electronics, home goods, office supplies, sporting goods, fitness products, personal care and beauty items, clothing, luggage, and much more. AmazonBasics products are generally still known to be of high-quality even though they are much more affordable than what you might find elsewhere.

Just the basics

There are 11 results for luggage from AmazonBasics that cover the essential styles of suitcases you might be looking for. They have hard and soft shell suitcases, luggage sets, carry-on garment bags, and rolling travel bags. If you see a type of suitcase you like, you'll get a few more options once you click on it. Some of the suitcases come in a couple different sizes and colors to expand your options a bit. Most suitcases here are black or navy blue, with the exception of one pink one if you want something brighter. Remember, you really are going to be finding the "basics” here.

Free, fast shipping

The prices for luggage from AmazonBasics ranges from $38.99 for a black garment bag to $167.94 for a 2-piece set with a 28” and 20” black suitcase. Shipping is almost always free from Amazon, so you won't need to take this into account. Within just a couple of days, your luggage will be sitting at your door waiting for your first adventure together. The delivery windows for the products you see here are based on your zip code and you'll get frequently-updated tracking as soon as you make a purchase.

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Plenty of product information

Something Amazon is good at is providing ample information about any given item. You'll see a lot of product photos, the name of the item, size and color options, arrival dates, detailed descriptions of the features, safety information, information on the manufacturer, and customer reviews. You can see what the return policy is for the specific item as well. For suitcases, we found that most of them came with a 30-day return policy for full refunds. You can usually take your item to any local UPS store, Whole Foods Store, Kohl's, Staples, post office, or Amazon Hub locker for a simple return and you don't have to pay anything for it.

1-year warranty

If you run into a manufacturing issue with your luggage from AmazonBasics, it will be covered under their limited 1-year warranty. If you contact Amazon, they'll walk you through your options - which are usually to get a refund or replacement of your luggage. Customer service will ultimately decide your eligibility for the warranty depending on the issue with the suitcase and the usage of it up to the point of submitting a warranty claim.

Thousands of customer reviews

If ever there was a company that has plenty of product reviews, it's Amazon. Do you want to read 49,000 reports of what people think about a particular item? Done. There is no shortage of information you can gather from other customers when you shop for luggage here. From ratings to comments to Q&As to product photos, you can feel pretty confident about your suitcase choice if you take others' opinions into account.

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Not without their issues

Amazon is a revolutionary company with an unprecedented ability to reach all of their customers. Within a day or two, you can buy nearly anything you conjure up in your mind and have it delivered straight to your door. You can also rent/buy movies and tv shows here, find medical care, get ebooks, store your photos, listen to music, and so much more. Of course, this means they are tangled up in a network of policies and processes that rely on a lot of employees, independent sellers, and postal workers throughout the United States. This also means there is great potential for errors, so keep all this in mind when we tell you that the Better Business Bureau has given Amazon a "B” rating with current alerts for the business and more than their fair share of complaints. Sometimes this is a big red flag, but if you're shopping through Amazon, chances are that you will get what you pay for (extremely fast, might we add) and it will live up to your expectations if you pay attention to the product specifications and customer reviews.

We're on board

As much as we love to support smaller businesses and devote our money to environmentally-conscious companies and materials, it's hard not to get on the Amazon train. We all want to save money, get a product that will last a long time, and have an easy online shopping experience - and that's exactly what Amazon can provide. Their AmazonBasics suitcases are highly rated by customers, so there's not much to worry about. If you just need something functional-not-fancy, no doubt Amazon will be a good place for you to shop and get a terrific deal on luggage.

What is the Best Brand of Luggage?

Whether you're a world traveler and you frequent the airport, or you're just taking a weekend trip a few cities away, you need something to keep all your belongings organized. At some point in life, everyone will need to have a good set of luggage and there's really no way around it. It's something that you might only buy once in your life if you get a high-quality set and it will serve you over and over again.

The key is to own the right sizes and, of course, colors and design that fit your style. You may never have put much thought into all the different features you could find in different sets of luggage, but as you start shopping online you'll soon realize that there are a lot of things to consider.

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Luggage FAQ

Not necessarily. Every company has to start somewhere, and a new brand might be the next big hit. However, sticking with luggage brands that have lots of customer reviews and a track record of honoring warranties is always a safer bet.
Definitely not. Some brands have limited lifetime coverage of manufacturer defects, while others only extend that protection in the first few years that you own your luggage. A very small number of luggage brands protect you against wear and tear, even airline mishandling, but the majority will only replace or repair your suitcase if something malfunctions (like a zipper breaks).
Unused? Yes, usually. Check the policy of the luggage brand you're considering if you think this is a real possibility.
In our experience, not usually. You're paying for the prestige and the look, but luxury luggage brands rarely match their more affordable counterparts with respect to durability and function. Even the ones that supposedly offer a "lifetime warranty” often fall down when it comes to honoring that promise. You're usually better off going with luggage that mixes form and function: what good is a fancy name if your suitcase busts open the first time it's thrown on an airport conveyor belt?
Very few. Even iconic brands like American Tourister and Samsonite are usually made in China.
Your features wish list depends on the kind of travel you anticipate doing. Adventurous, outdoorsy types might like duffel bags with compartments to separate muddy and wet clothing from dry, clean items. Business travelers or the tech savvy might appreciate a carry-on with a built-in USB port. Other commonly-sought features include spinner wheels, TSA-compatible locks, zippers to expand the packing capacity, and external handles that maximize interior packing space.
No. While most luggage brands do their best to designate their carry-ons as domestic- or international-sized, there are no guarantees. Helpful hint: read through the customer reviews on any piece you're considering and see if any mention your frequently-flown airlines.
That's like asking "Coke or Pepsi”. Soft-sided tends to weigh a little less and be more forgiving of cramming in that one last must-have item. Hard-sided is, well, harder. It can offer greater protection if you tend to travel with fragile belongings, but it also tends to get scuffed up quickly. It's really more a matter of personal preference than anything.
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Continued from above...

For example, do you want hard or soft luggage? Do you want wheels that glide straight? Or ones that can swivel around in all directions? Do you want it to have a lock with the zipper in case it gets into the wrong hands? How about pockets on the outside or the ability to expand? See? There are many more things to decide on than you may have originally anticipated.

When you're off from place to place or sprinting to your airport terminal, the last thing you want is a busted wheel or handle. You might have to spend a tad bit more money, but having a high-quality luggage set is totally worth it. Another helpful hint when shopping is to buy something that's easily identifiable in case your luggage gets mixed in with other people's or you want to quickly grab your suitcase from the luggage carousel at the baggage claim. All of your essentials are in that important travel bag, so you'll always want to be able to pick it out in a crowd.

There are many companies that sell luggage online, but which ones will last you years to come? Some brands have really basic options while others get a lot more technical and fancy, so we've done the research to lay it all out for you so you can buy from a company that will best fit your traveling lifestyle. Here are some major things to take into account when weighing your options for luggage brands:

  • Selection. Does the company have a lot of sizes to choose from? Do they have luggage with more basic features that come at a lower cost as well as those with fancy wheels, extra pockets, and high-quality materials to keep them in good shape while getting shuffled around? Find a brand that gives you plenty of options and allows you to pick your very favorite.
  • Price. Luggage can vary quite a bit in price. If you're getting a high-end suitcase with extra compartments, accessories, top-shelf materials, and a unique design, chances are that you're going to be spending a bit more. Make sure that customer reviews live up to the hype and price of the luggage brand so you know you're getting your money's worth. If you hardly ever travel and just need something to function as a large compartment for your clothes and nothing more, look for a good deal.
  • Warranty policy. If your luggage arrives and isn't what you pictured or it arrives damaged, what is the warranty like? If you use it a few times and the zipper breaks or a wheel falls off, will the company repair or replace it at no charge? How long will the warranty last?
  • Reputation. We prefer shopping at stores that let customers leave honest feedback about their items. Pay attention to what people say about the durability, glide, material quality, and customer service of a certain brand and its unique products. Taking the brand's Better Business Bureau rating into account can also set you on the right track.

The experts at Top Consumer Reviews have researched the best luggage brands you can buy from online. We hope you are able to find a great luggage set to accompany you on all your big adventures that lie ahead!

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