Travelpro Review: Luggage Brands

The idea for Travelpro originated from a globe-trotting commercial airline pilot who knew the toll it takes on travelers to lug their suitcases all over. His search for a better luggage solution led him to create a 2-wheeled suitcase pulled with an extendable handle, copyrighted as the Rollaboard. Today Travelpro positions itself as the luggage brand of choice for crews of over 90 different airlines and travelers around the world.

Refer to product photos for interiors

You can choose between checked or carry-on softside and hardside luggage from Travelpro. There are 19 variations that vary slightly by their exterior look and features. Some luggage has big zipper pockets on the outside that you could easily slide paperwork or a tablet in and out of, while others are completely flat and only have interior storage. Most suitcases have a mesh liner on one side of the inside and a garment strap on the other side, while others have zip closure on both sides. Look through all the product photos on the listing to see exactly what features a suitcase comes with. The softside suitcases are made of 100% post-consumer water bottles and have a water- and stain-resistant coating.

Simple color options

When you select a Travelpro suitcase that you like the look of, there's a chance that it will come in a variety of sizes and colors. Most sizes range from a 20" or 21" carry-on to a checked medium 25" or a checked large 28". Color choices you will have include cabernet, ensign blue, champagne, metallic silver, orchid pink purple, shadow gray, or slate green. The model of suitcase you choose may affect your color choices, but not wildly. Most colors don't draw a lot of attention to the luggage and there are no patterns with florals or stripes or polka dots or anything of the sort.

Pick something in your budget

Most of the carry-on prices are between $100 and $150 each with a few models being over $300. Checked bags are just a little more with prices between $150 and $300 on average, with some fancier choices around $415. Size and materials will be big factors in these prices, so you can usually get a better deal if you choose a larger suitcase from one of the cheaper models. There are brands that are slightly less expensive than Travelpro, but you can definitely get a comparable product and price here if you pick the right thing.

Search out your warranty

The warranty on Travelpro's luggage isn't entirely straightforward. There are quite a few warranties available and the one you get will depend on the suitcase collection you purchase. If you go to Travelpro's website and visit their warranty page, you can look at the drop-down menu for the 7 types of warranty plans and find your suitcase name to see which one your purchase comes with. It's probably a good idea to do this before buying a Travelpro suitcase if you're concerned about having your luggage covered against manufacturing defects.

Possible difficulty with warranties

Travelpro has a lot of customer reviews you can refer to that will go over in detail how scratch and scuff-resistant the material is, how well zippers and wheels hold up, and how sturdy the suitcases feel. Many of their suitcases have hundreds or thousands of reviews you can rely on that also include photos, which is extremely useful as you compare your options here. The Better Business Bureau gives this company a "B-" rating because of 149 complaints filed against the business and the length of time the business has taken to respond to the complaints. The primary issues that customers tend to have with Travelpro relate to slow shipping when warranty replacement suitcases are sent and difficulty working with customer service to resolve problems.

Functional and affordable

Despite there being a strong mix of positive and negative company reviews from customers, Travelpro fares pretty well on specific luggage pieces, with 4.3 to 4.5 out of 5-star averages on many of their products. Some suitcases have over 12,000 ratings, so anything over a 4/5 rating is pretty high. Travelpro has functional luggage at competitive prices, so we aren't surprised that so many people have purchased their items. Just keep in mind that they aren't going to provide you with the most unique or wild designs, so if that matters to you, then you're in the wrong place and should shop from a different brand.

Decent company

Overall, we like Travelpro for its selection of reliable luggage. Although we'd love to see higher ratings for the company as a whole, we're reassured by the overwhelmingly positive feedback for the luggage itself. In the end, Travelpro is a decent company with a good selection of suitcases.

Learn More  ➜

On the Travelpro website