Post Scan Mail Review

Monday, December 2nd

2024 Mail Scanning Service Reviews

Post Scan Mail

• Pricing starts at $10/month or $100/year
• Over 800 mailing address locations to choose from (domestic and international)
• Customizable plans for enterprise mailroom solutions and e-commerce businesses
• 30-day money-back guarantee
• Support available 7 days a week
• Thousands of 5-star reviews
• In business since 2012

PostScan Mail offers mail and package management for individuals and companies alike. Originally launched in Anaheim, California back in 2012, they now serve clients around the world by offering more than 800 domestic and international address locations for scanning mail.

Exceptionally affordable

Straight out of the gate, PostScan Mail offers some of the industry's most affordable packages for receiving and scanning mail and packages. Here's what you'll find if you look into their services:

• Starter ($10/month or $100/year): 30 letters or packages per month for 1-2 recipients. Any "open and scan” services you need will be a la carte at $2 per envelope and up to 10 pages, then $0.25 for each additional page.
• Standard ($20/month or $200/year): 60 letters or packages per month, 10 "open and scan” pieces per month, and up to 3 recipients.
• Premium ($30/month or $300/year): 120 letters/packages each month, 20 "open and scan” pieces each month, and up to 6 recipients.

Some benefits included with every plan

Every plan comes with a list of benefits. Those include a professional US street address, unlimited cloud storage, free local pickup, and flexible usage for both personal and LLC business purposes.

Watch out for extra fees

There's also a long list of a la carte services that will cost you extra, and you've already gotten a taste of that from the explanations of the service tiers. If you go over your quantity limit or your "open and scan” limit, you'll pay extra. It'll also cost you extra if you want your mail shredded instead of simply recycled. (We didn't even know that some mail scanning services don't automatically shred your discard pile until we evaluated PostScan Mail!)

No check deposit services

Another downside for PostScan Mail: they don't offer check deposit services. So, you'll have to ask them to forward those to you, at a cost of $2 per item (and $0.50 for each additional item in a shipment) plus postage. That's not a great turnaround time if you regularly get checks in the mail - although that may impact people using mail scanning for business purposes more than individuals.

Easy to get forms filled out properly

Going back to the benefits of PostScan Mail, they offer online notary services for an extra $20, if you want to use that for quick and easy completion of the required US Form 1583. Otherwise, you can take the form to a local notary of your choice. Either way, the online wizard on the PostScan Mail website will help you get the form filled out quickly and accurately.

Reach out for customized plans

And, this mail scanning service has customizable plans if you need them. Additional use cases include enterprise mailroom solutions, and package fulfillment strategies for e-commerce businesses. Just reach out to PostScan Mail's customer support via toll-free number, email, or live chat; they're available 7 days a week.

Great filters for choosing your address location

Finally, when it comes to choosing a location, this is one of the easiest-to-use mail scanning services on our list. Once you've selected a state or country, it's easy to filter them by some of the most popular options like "office building” or "free local pickup”. You can also see at a glance what the starting prices are for each location; the ones we quoted earlier are the lowest they'll go, but some of PostScan Mail's partners charge a little more. You'll also have to search up the listed address if you want to know the name of the third-party provider that will be operating on PostScan Mail's behalf.

Lots of 5-star ratings

Although we couldn't find a Better Business Bureau listing for PostScan Mail, we were able to find thousands of 5-star reviews throughout the internet. (We do want to point out, though, that some of those weren't from verified clients and often just said one word like "good”, or had a 5-star rating despite being a complaint.) But, by and large, clients seem to be happy with this mail scanning service. Most reviews say that help is available when needed, mail is processed exactly as advertised, and so on.

30-day satisfaction guarantee

That satisfaction level drops a little bit when you look at longer-term client feedback - many of the comments come from individuals who were asked to provide a review immediately after signing up - but not by a ton. And, of course, as a middleman between customers and partner locations, your overall satisfaction will be greatly impacted by the site you choose for your address. It's worth looking up reviews for the local provider you select through PostScan Mail, just to make sure that they've got a decent reputation within the community too. You're also protected by a 30-day satisfaction guarantee, offering a full refund for any reason.

Better than average

PostScan Mail comes in solidly above average when compared with many of its competitors in the mail scanning marketplace. Client satisfaction is good overall, the services are clearly spelled out, and you shouldn't have any trouble choosing a location for your personal or business mail to be processed. PostScan Mail is missing some services, though, and that keeps this company from ranking a little higher. But, if check scanning is low on your priority list and you like the peace of mind that comes with a 30-day refund window, PostScan Mail is worth a look.