Monday, December 2nd
2024 Mail Scanning Service Reviews
US Global Mail
- Pricing starts at $14.99/month or $119.40/year
- Choose from 30+ US addresses
- Junk mail and spam is pre-sorted so you don't have to deal with it
- Free shred and recycle
- 30-day money-back guarantee
- "A+” rated and accredited by the BBB
- Over 80,000 customers
- In business for over 20 years
US Global Mail strives to make the world a better place by giving everyone "a permanent address in the cloud” and by shredding and recycling junk mail, plus planting a tree for every customer they enroll in their mail scanning services. With more than 80,000 customers in the last 20+ years, that's a lot of trees planted so far.
Save 25%...on something
When we first landed on the US Global Mail website, we got an offer to save 25% if we subscribed to marketing emails - but it didn't specify what the discount would apply to (the first month? the first year? forever?), and the pop-up kept getting stuck on our screen and we were forced to refresh. Annoying.
Several affordable package options
But, it's worth it to press forward, irritating website issues aside, because US Global Mail is one of the best mail scanning providers available today. Let's take a look at the packages you can choose from:
- Basic: billed monthly at $14.99 or yearly at $119.40, this tier gives you mail scanning for a single user/recipient. It includes unlimited exterior scans, free check deposit services, free shredding and recycling, and 45 days of free physical mail storage.
- Plus: billed monthly at $19.99 or annually at $179.40, this package includes up to 10 family members as recipients, unlimited exterior scans, free unlimited check deposits, 90 days of free physical mail storage, and free secure shredding (not just recycling) of mail.
- Business: for a monthly price of $34.99 or an annual price of $359.40, you'll get mail scanning services for up to 10 companies, unlimited exterior scans, free unlimited check deposits, free secure shred and recycle, up to 180 days of free physical mail storage, and discounts on scan bundles.
Not all-inclusive
But, take note of the services that aren't included in those packages. You'll find a great comparison list on the Pricing page, but the one that jumped out at us was the lack of any interior document scans. There aren't any that come as part of a package, and the everyday cost on both the Basic and Plus tiers is $3 plus an additional $0.50 per page. That could add up quickly. Also, you only get 180 days of digital scan storage. Although many rivals provide unlimited storage with no expiration date, we think that six months is plenty of time for you to save anything you want to keep long-term over to your Google Drive or Dropbox.
No fees for depositing checks or pre-sorting junk mail
On the other hand, check depositing is free on all of US Global Mail's packages; you only have to cover the postage of getting the check sent along to your bank. You also get no-cost pre-sorting of junk mail, so you don't even have to see it land in your virtual inbox.
30+ address options within the US
How about address selection? US Global Mail has three company-owned locations in Texas (Houston), California (Concord), and Nevada (Las Vegas). They also offer mail scanning services through 30+ partner facilities; you can search by zip code if you'd like one close to you (for easy in-person pickup of packages, for example), or take a look at the map on the US Global Mail website. However, all of the addresses are within the US; this is not a mail scanning service that allows you to set up an address overseas.
30-day satisfaction guarantee
Should you be unhappy with your mail scanning service through US Global Mail, you're eligible for a full, no-questions-asked refund within the first 30 days.
Customers love this company
US Global Mail has received the highest accolades available from the Better Business Bureau: an "A+” rating and accreditation. There were only 8 complaints registered with the BBB in the last three years. But, the biggest reason why US Global Mail gets the #1 spot on our list is because of their customer feedback. On Trustpilot alone, over 90% of the 1,300+ people who rated this service give it a 4- or 5-star score. Although some customers have had to jump through a few too many hoops to cancel their mail scanning and forwarding service when the time came, and some thought that the forwarding shipping costs were too high, the vast majority say that this company absolutely delivers on its promises. We were really impressed by the praise and feedback from those who have used US Global Mail for 2, 5, even 14+ years; those typically come from people working abroad who rely on US Global Mail to keep them updated on all of their stateside deliveries.
Top-notch customer support
Another common compliment is directed towards the company's customer service team: "immediate response”, "rapid and correct help”, and "highly responsive” are just some of the phrases that stood out to us. That's not a given in the mail scanning industry, so it's wonderful to see that US Global Mail has a fantastic track record in that department. You're never trapped interacting with a bot, and US Global Mail doesn't outsource any of their customer support.
#1 pick for mail scanning services
It was a close race for the top spot on our list, but US Global Mail just edged out its closest rival to once again secure our #1 ranking among mail scanning companies. We're super-impressed by US Global Mail's reputation for excellent customer service, and their prices are reasonable and inclusive of a broad range of features. Although you may want to shop around if you expect you'll need a high volume of content scans, US Global Mail is going to be the easy pick for just about anyone needing a reliable mail scanning service.
More Mail Scanning Service Reviews
The 10 Best Mail Scanning Services
Which Mail Scanning Service is the Best?
When you're away for an extended period (such as traveling long-term or working overseas) - or you simply want a digital solution for handling your company's mail - mail scanning services provide a practical alternative. Instead of your mail piling up at home or sitting in a physical mailbox, these services receive your mail at a secure facility where they're opened, scanned, and uploaded for you to view online.
As you explore different mail scanning services, it's essential to know what features matter most. A good service will offer not only secure access to your mail but also options like package forwarding, mail storage, and shredding. For businesses, services that can handle a variety of document types, including legal and financial paperwork, are a huge plus.
Mail Scanning Service FAQ
Continued from above...
Most providers let you decide what to do with each piece of mail - store it, forward it, or have it securely shredded. Some even offer access to their features from a convenient online dashboard.
How much do mail scanning services typically cost? Pricing can be a bit tricky. Some services bundle almost everything into a single monthly fee, while others have tiered plans or charge a la carte for many features like extra scans, check depositing, or package forwarding. It's important to clarify what's included upfront, so you don't end up with unexpected fees. Depending on your volume of mail and the services you need, the total cost can vary significantly, so you'll want to compare the value provided by each mail scanning provider.
There are quite a few options for mail scanning out there today. Confused by which one is right for you? To help you narrow them down, consider these criteria:
- Focus. Is the mail scanning service geared towards individuals and families or businesses and organizations? Those needs are very different!
- Ease of use. Is the platform user-friendly, and can you access it from your devices?
- Service options. Does it offer features like forwarding, shredding, or package handling? What about depositing checks with your bank? Are you able to choose an address in the state you prefer? Make sure the mail scanning service comes with all the capabilities you're likely to use.
- Cost structure. Are the pricing plans straightforward, or will you encounter hidden fees? Do you get a lot for what you pay, or will you be tacking on a lot of a la carte services?
- Reputation. How responsive is the company if you need help or have an issue? Does the service have a favorable rating from the Better Business Bureau? Is it known for having mail go missing on a regular basis?
To help you get the right mail scanning service for your needs, the world-traveling experts at Top Consumer Reviews have researched and ranked some of today's most popular options. Use this information to sort the best from the worst and pick a mail scanning provider that will make your life easier, whether you're trotting the globe in an RV or simply trying to take your corporate mailroom to the all-digital level!
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