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Virtual Post Mail Review

Tuesday, February 7th

2023 Mail Scanning Service Reviews

Virtual Post Mail Review 3.5 Star Rating

Virtual Post Mail

3.5 Star Rating
  • Services starting at $20/month
  • No contracts, setup fees, or cancellation fees
  • 30-day money-back guarantee
  • All mail processed at a commercial address, not a PO Box
  • In business since 2009

Virtual Post Mail handles all of your mail personally: no contracting with outside locations and services. That means you'll get same-day processing of everything you receive, instead of the "up to a week" timeframe you might find with other mail scanning providers. They offer four commercial address locations for your "mailbox" : Florida, Delaware, Nevada, and California. Since its founding in 2009, Virtual Post Mail has had more than 27,000 customers, processed nearly 13 million pieces of mail, and deposited almost $450 million in checks.

4 different mail scanning plans

There are four plans to consider here, depending on how much mail you expect to receive and how many recipients you need to include at your address:

  • Starter ($20/month): this entry-level plan includes two recipients, processing of 25 pieces of mail per month, and 10 free document scans. You can include extra recipients for $5 per person per month. You'll be charged $0.50 for every additional piece of mail that comes in.
  • Plus ($35/month): this tier includes processing of an unlimited number of mail pieces, 50 free document scans, and you can add more recipients for $3.
  • Business ($60/month): boost your recipients to 10 and get up to 100 free document scans. You'll also have no limits on the number of pieces processed, and you'll pay $2 per recipient per month if you need more than 10.
  • Premium ($90/month): VPM's top level of service includes 20 recipients ($2 per person per month if you need more) and 150 free document scans. As you'd expect, this tier also gives you an unlimited number of mail pieces.

Some common services are a la carte

Virtual Post Mail offers several other services you can pay for as needed. Check deposits will cost you $10 each, extra document scans are $1 for the first 10 pages and $0.25 for each page thereafter, and forwarding of packages is billed separately. We'd recommend looking at the Custom Pricing page to see what extra services are available here, so that you'll have an idea of what your add-ons might cost.

Best Mail Scanning Services

30 days of free storage

Your mail will be stored free for 30 days. You'll definitely want to make sure you have it scanned/shredded or forwarded within that timeframe, because you'll pay $1.50 per letter or magazine and $20 per package for every 30-day period beyond the first month.

Not a lot of client feedback

At the time of this review, Virtual Post Mail had no rating from the BBB. That's not very common for companies that have been in business for 10+ years, and often indicates that the business is under review (but that isn't always a negative thing: it could be taking into account new, positive feedback). But, speaking of feedback, there's not a ton of it for this mail scanning service. Outside of the testimonials featured on the VPM site itself, we only found a handful of comments from clients: most were positive, and we were glad to see praise from some people who have been with this service since it began. Those who reported problems with VPM described concerns with forwarding packages or with slow loading of scanned email images.

Good but not great

Overall, Virtual Post Mail comes in as "just above average" . You might really appreciate that the company doesn't contract out to third-party locations, processing all of your mail at one of their three sites. On the other hand, you might feel limited by only having a choice of three different addresses. This isn't a bad option for mail scanning, but it's a little less robust than some of its higher-ranked rivals.

Which Mail Scanning Service is the Best?

More and more people are ditching the obligations of a permanent address to travel the world or work as digital nomads. Once the reservations have been made and they're ready to set off, they often overlook one question: "How do I get my mail?" While it's true that most things can be set to electronic-only - bank statements, bills, and so forth - there's still a need for some kind of physical address, from refund checks to Social Security statements and then some.

That's where mail scanning services come in. Wherever your travels take you, you can have all of your postal mail - and packages too - sent to one location. Services vary by provider, but most will give you access to a dashboard where you can see what's come in and indicate what you want done with it: shred, open and scan, or forward to your current location.

The Best Mail Scanning Services Compare Mail Scanning Services Compare Mail Scanning Service Reviews What are the best Mail Scanning Services Best Mail Scanning Service Reviews

Mail Scanning Service FAQ

Mail scanning services give you a physical address where you can have all of your mail sent and scanned. You decide if you want each piece of mail saved, recycled or shredded, or forwarded to you.
Many people use mail scanning services if they travel frequently: people who spend a good part of the year going around the country in an RV, those who are regularly overseas for work, and so on. You can also use a mail scanning service if you value your privacy and don't want companies to have your residential address.
Some mail scanning companies include check depositing, junk mail shredding, and package opening/inspection. That might be part of your monthly fees or available as an a la carte service.
Yes and no. That depends on the mail scanning company you choose and what they have available. For example, one company allows you to choose an address in Las Vegas, Dallas, Orlando, Laguna Beach or New York - but keep in mind that your pricing may vary according to the city you select. Also, some companies outsource to other providers (like the UPS Store) so your address may be determined that way.
Almost every mail scanning service gives you an online dashboard for not only viewing your mail but also indicating what you want to do with it (like save, forward, or shred). Be aware that some providers only scan the outer envelope as part of your package; you might have to pay extra to have the contents scanned and uploaded to your dashboard.
If you choose a mail scanning service with a PO Box, you might only be able to receive envelope mail: no packages. However, most providers give you address options that would allow you to get deliveries from FedEx, UPS, DHL, and USPS. It could cost extra to have your mail scanning provider open the package and inform you of the contents.
That's easy! You indicate in your online dashboard if you want a piece of mail forwarded to you, and you specify the address where it should go.
How does $8/month sound? You can get basic mail scanning services for an individual for about that much. Your costs will depend on how much mail you get each month, how many extra services you want included in your plan, and which provider you choose. And, of course, if you're using this service for a large business, expect to pay quite a bit more: up to $180/month!
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Continued from above...

Just be aware that every feature comes at a cost; you could pay quite a bit to have every page in a mailer scanned or to have a big bundle of mail sent along to where you are at the moment. Be sure to choose a mail scanning service that meets your anticipated needs at a price you can afford.

Another way to use mail scanning services is to keep your residential or business address private, without having to use a PO Box. After all, some mailers and packages require a physical address for delivery, and a PO Box doesn't really convey a strong brand image if you're running a small business. Also, if you're running your company from overseas, you can use a mail scanning service with an address in the state of your choice - which might help reassure prospective customers or clients that you have a presence stateside too.

No matter the reason for choosing a mail scanning provider, you'll likely have to fill out USPS Form 1583. This authorizes the service to act as your agent for receiving mail. Although you'll have to get it notarized, many providers will help you take care of that remotely if necessary.

There are at least a dozen mail scanning services you could choose from. Which one is the right one for you? It's a good question to ask, because setting up your service (or changing if you don't like the one you select) can be time-consuming. Here are some criteria to keep in mind as you compare your options:

  • Services Offered. Take some time to brainstorm the services you might need, now and in the future. Check depositing? Document notarization? Forwarding? Then make sure the mail scanning provider you choose will meet those needs.
  • Types of Addresses. Some mail scanning services only offer box numbers, while others give you a physical street address. Do you need a particular address type? Also, is it better for your address to be in a specific state?
  • Pricing. What will you pay per month? What's included in that monthly fee, and what are the a la carte extras? Is there a contract period or can you cancel at any time?
  • Reputation. Some mail scanning services have been around for a decade or longer, while others are fairly new in the industry. Either way, what's the feedback from clients? Can you expect the service to run smoothly and to be able to reach customer support if something goes wrong? Has the company been rated by the Better Business Bureau?

To help you get your mail wherever you are, TopConsumerReviews.com has evaluated and ranked the most popular mail scanning services available today. We're sure this will make it easy to choose the right provider for your needs!"

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