Octave Review

Friday, June 20th

2025 Marriage Counseling Reviews

Octave

• Session costs range from $190 to $250
• Robust selection of almost 200 counselors
• Streamlined sign-up process
• Science-driven therapeutic approach
• In-network collaboration with select insurance providers

Octave doesn't focus on a one-and-done approach. Rather, it dedicates itself to sustainable changes over time through science-based techniques. The process revolves around tailoring methodologies to cater to the unique requirements of each individual and their partner.

Effortless startup

Octave offers an impressive selection of nearly 200 counselors proficient in 20 languages. Navigating the process is straightforward, with easily locatable and comprehensible registration forms.

Insurance integration

Octave distinguishes itself from most of their rivals by accepting select insurance plans. While they handle insurance submissions, certain criteria must be met: to qualify, you must have insurance coverage for therapy, in-network compatibility with the chosen provider, and both you and the counselor must be located in the same state. Sessions without insurance are available - however, as you suspect, they typically come with a substantial price tag. It's prudent to verify if your state qualifies for Octave's services.

Embrace emotional well-being

Octave's central ethos revolves around promoting well-being and offering affordability options to enhance lives. This approach combines tailored application of science-based research with your unique needs and experiences.

Symbolism behind the name

The name "Octave” draws a parallel to a musical concept. An octave represents a complete set of musical notes. Similarly, Octave presents an all-encompassing range of services that can be fine-tuned to suit each person's distinct requirements, be it for individuals or couples.

Personalized start

Starting your journey involves sharing essential information, such as basic contact details, desired support, and your mental health background. This data helps customize a plan and enables you to find a suitable therapist. Octave might arrange a free phone consultation if additional background information is needed. The platform strives to match you with a marriage counselor aligned with the needs of you and your partner.

Potential waiting period

Upon completing the introductory questionnaire, you'll receive a welcome email. However, it may be a few more days until you get your marriage counselor's name and contact information.

Hundreds of therapists

With an expansive roster of almost 200 providers, Octave has a lot of marriage counselors to choose from. Clicking on a therapist's profile unveils their therapy style, therapeutic interests, educational background, personal details, and more. When you can learn more about a therapist on a personal level, it helps you feel more comfortable with them and maybe even feel a connection before you meet face to face. If English isn't your first language, there are 20 other language options available.

Scientifically proven methodologies

Octave boasts a commitment to science-driven approaches, frequently employing three core methodologies:

• Emotionally Focused Therapy (EFT): A cutting-edge technique bolstering emotional bonds within couples.
• Integrative Behavioral Couples Therapy (IBCT): Fosters empathy and mutual understanding.
• Gottman Method: Aids conflict management and nurtures tenderness in relationships.

Octave counselors tailor their therapy based on the most suitable approach for your needs, recognizing that lasting change requires time.

Holistic approach

Octave extends its services to both marriage counseling and individual therapy sessions. Recognizing that marriage counseling may occasionally prompt the need for individual sessions, Octave offers flexibility to address varied requirements.

Session duration

The exact duration of live video sessions with Octave isn't explicitly mentioned. Typically, therapy sessions will span 45-60 minutes, to ensure comprehensive engagement.

Cost considerations

Each counseling session comes with a price tag ranging from $190 to $250. The exact cost is disclosed once a counselor is assigned to you. Octave's pricing exceeds that of other highly rated competitors. However, if your health insurance covers therapy, Octave becomes more affordable, with insurance potentially covering up to 80% of the cost.

Limited availability, based on your location

Octave's services are available to residents of Washington DC and six states - California, Connecticut, Florida, New Jersey, New York, and Texas. Their marriage counseling is not available beyond these licensed states.

Insurance acceptance criteria

Octave's approach involves collaborating with certain insurance providers within its network. Their option of direct billing and in-network collaboration sets Octave apart. However, eligibility hinges on meeting specific conditions: both you and your therapist must be located in the same state, and your insurance needs to cover marriage counseling.

Changes and cancellations

Octave charges a $100 cancellation fee for missed sessions with less than 24 hour notice. Beyond this, their appointment change policy isn't readily available on their website.

Limited discount information

We couldn't find any information on potential discounts for military personnel, seniors, or other groups. Discounts are likely contingent on your insurance coverage.

High client satisfaction

We found a survey showing high user satisfaction, with over 40% of respondents rating Octave very positively. We were surprised, however, with the lack of online reviews - although this may stem from the sensitive nature of therapy. The absence of negative feedback on platforms like the Better Business Bureau does suggest a largely positive client experience.

Closing perspective

Octave's distinctive proposition lies in connecting couples and individuals with nearly 200 counselors versed in 20 languages. The detailed counselor profiles, which offer both professional and personal insights, foster comfort and connection. The availability of three science-based methodologies helps ensure comprehensive long-term progress. Octave's insurance acceptance gives you another layer of flexibility. While the price and location criteria could be limiting factors, the platform's personalized approach remains a strong contender in the realm of online marriage counseling.