Where is the Best Place to Purchase a Medical Alert System? Medical alert systems bring an added sense of safety to the wearer and give peace of mind to their loved ones. For elderly or disabled individuals who live independently, it's important to have a quick means of communication to alert someone in case of an emergency. This could be a fall, the onset of a heart attack, or some other medical crisis. Medical alert systems contact emergency services to provide urgent care to the wearer.
Bay Alarm Medical has 4 systems to choose from that will fit anyone's lifestyle. It's easy to identify the differences between their systems and exactly how much you'll be paying. Everything here is FSA/HSA eligible and even comes with a 30-day risk-free trial. You can pay monthly for your devices and cancel at any time. People are really impressed with the customer service here and have fantastic things to say about the systems. Bay Alarm Medical also has an "A+" rating from the Better Business Bureau, and they're our top choice for medical alert systems.
Medical Care Alert has a similar mission and platform to many other medical alert system companies. They offer 3 simple solutions for people looking for an extra sense of safety while living independently. They're broken into monthly costs, but you can pay quarterly, semi-annually, or annually if you prefer. The pricing here is less than what we've seen in most places and there are no activation fees. Customers are thrilled with the service and Medical Care Alert has phenomenal ratings plus an "A+" score from the Better Business Bureau. You can't go wrong here, so Medical Care Alert is one of our top choices.
Great
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LifeFone allows customers to place an order over the phone or straight from their website. Their competitive pricing can be spaced out monthly, quarterly, or yearly with perks like free shipping and no activation or device fees. You can cancel your service anytime with one of their helpful, friendly representatives. Plus, LifeFone lets you try out their systems for 30 days and still get your money back if you change your mind about them. They're well-liked by customers and the Better Business Bureau, making them a sensible option for medical alert systems.
Very Good
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Life Alert is one of the most well-known medical alert system companies on the market. You'll recognize them by their tagline, "Help, I've fallen and I can't get up!" They have 3 simple alert devices you can choose from, but don't provide very much information about them on their website. You can't view pricing online or set up an account, so you'll need to call them on the phone to get this taken care of. Despite our frustration with this, their reviews are hard to compete with. Thousands of people have left feedback about Life Alert and how much they appreciate their customer service, reliability, and overall system. This is clearly a great option for medical alert systems.
Very Good
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MobileHelp has a lot of similarities to other medical alert system companies. They offer 6 separate packages to keep you in close contact with emergency personnel whether you're at home or away. They don't offer in-depth product details about each one, so you'll need to speak to someone over the phone to learn everything about each device. However, you may also get a discount on your service if you reach out to customer service, so it's a good idea anyway. MobileHelp has competitive pricing, but the best thing about this company is that their customer reviews blew us away. Thousands of people have nothing but great things to say about this service, so how can you turn away from that? We're confident that MobileHelp is a great choice for medical alert systems, so they've earned a high rating here.
Very Good
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ADT has a long history of protecting people's homes and businesses with security cameras and alarm systems. They also have a medical alert system branch of the company with three different packages you can choose from, depending on your lifestyle. Their pricing is very clear and they make it easy to understand what comes with each package. You can either pay month-to-month, quarterly, or yearly at ADT for their 24/7 monitoring service. They have an "A" rating from the Better Business Bureau, but also some pretty intense complaints about poor customer service, which has us concerned enough to drop their rating more than we initially would have.
LifeStation provides 4 medical alert systems that are convenient and flexible based on your lifestyle. Your subscription to their service is billed monthly with a one-time activation fee and the cost of shipping. They show information about each device and its cost on their website where you can purchase a plan or call one of their senior care experts to get set up. Customers are thrilled with the care experts at LifeStation and they receive rave reviews. Except for the fact that there's scant information about warranties here, we like that LifeStation has a 30-day trial and an "A+" rating from the Better Business Bureau, so they've earned a good rating.
Good
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Medical Guardian has a device-matching quiz on their website to help you quickly figure out which of their alert systems is right for you. There are 5 options in total: 3 for on-the-go and 2 for when you're around the house. Their monthly prices are competitive and you can add on a warranty plan or fall detection for the most comprehensive coverage. Medical Guardian has good ratings from customers who are pleased with the reliability of the service and the professionalism of the care team, but complaints from some who ran into hiccups when trying to cancel their service. Aside from this, Medical Guardian has an "A+" rating from the Better Business Bureau and isn't a bad option for medical alert systems.
Average
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Medihill launched in 2010 and has 1 in-home medical alert system and 3 portable devices for people who want to maintain an independent lifestyle. All their devices are rented out so you won't have to pay device fees or even activation fees. Their plans can be set up monthly, quarterly, semi-annually, or annually with added benefits on plans where you pay more upfront. Medihill offers a 30-day trial, so you can test out their service before opting to use it long-term. The main thing missing here is customer reviews. Medihill has an "A+" rating from the Better Business Bureau, but hardly anything by way of user feedback. This could be due to the fact that they're a newer medical alert company, but either way they didn't strike us as anything above and beyond what we've seen elsewhere, so they've earned an average rating.
Fair
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There are 7 medical alert products you can choose from at Alert1. For us this was too many and it started to get confusing as we explored the many similar options. Prices here can either reflect yearly or month-to-month billing, with upgrade options for fall detection and a warranty plan. You don't pay for your device, but there is a one-time activation fee for all plans, and overall the cost for service here is similar to what you'll find elsewhere. Alert1 has some poor reviews about their customer service, billing, and even device issues that are hard to communicate with. Taking all things into consideration, Alert1 isn't one of our recommended choices for medical alert systems.
Fair
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Lifeline is a pioneer of the medical alert system and has an impressive background. Their service is similar to what we've seen through a lot of their competitors, but their pricing is slightly less straightforward and you will be paying a device/setup fee for every purchase along with shipping if you don't pay a year in advance. Lifeline doesn't go over a warranty on their devices or a return policy, so you'd have to call their customer service for clarification on these important details. Lifeline does have an "A+" rating from the Better Business Bureau and mostly good reviews from customers, so it's not a bad option for a medical alert system, but there are others we like better.
Continued from above...
Medical alert systems bring an added sense of safety to the wearer and give peace of mind to their loved ones. For elderly or disabled individuals who live independently, it's important to have a quick means of communication to alert someone in case of an emergency. This could be a fall, the onset of a heart attack, or some other medical crisis. Medical alert systems contact emergency services to provide urgent care to the wearer.
You might think, "Why not just use a cell phone to call for help"? Well, sometimes the time it takes to dial a phone number or look up a phone contact will take too long. Also, it's likely that if someone fell out of their car or even around the house, they may not have their phone in hand. Plus, some patients who show signs of dementia may get confused and not know who to call when it comes down to it - or not have the dexterity to dial.
Medical alert systems can be worn as a bracelet or necklace, so they stay out of the way, but are conveniently accessible at all times. Some companies have shower-mounted devices that can withstand heat and moisture. No matter how you wear your device or where it is, the point is that they're as easy as clicking a single button to connect to an operator and ask for help. A neat feature available with some medical alert systems is the ability for the device to detect a fall before the person even calls for help. This could be life-saving if someone was unable to speak or move due to their fall.
There are quite a few companies that offer medical alert services. Some have a long-established history and tons of feedback from customers. Others are newly entering the industry, so it's important to do a lot of research about each one to find a company that will be responsive to the wearer, keep up-to-date with latest technologies, and be around for a long time. Look for a company that's really transparent with their pricing so you won't be overpaying or confused about what the price will be month-to-month.
We've thoroughly explored many of the companies that sell medical alert systems. They each offer a slightly different variety of features and pricing plans, so you'll need to go with the one that will be the best solution for yourself or your loved one. We've highlighted a few things that we recommend you look for specifically as you shop around:
To give you the best, most reliable experience with a medical safety device, the experts at Top Consumer Reviews have vetted multiple companies and done plenty of research on the pros and cons of each. We hope this information proves valuable guidance to help you find a medical device company that gives you an added sense of safety!
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How to Choose a Medical Alert System
Each year many sick and elderly people encounter accidents and health issues that needlessly take their lives. Medical alert systems can make all the difference in the world for those living alone and in distress. In an emergency, medical alert units create a direct line of communication to needed assistance. If a person falls or becomes ill they simply press a button on a pendant or wrist transmitter to gain the attention of an emergency specialist. That person will immediately call the authorities to send help if needed. The fear of a loved one waiting hours or even days for assistance is no longer an issue with a medical alert system available.
If this is your first medical alert system purchase you may be looking for help with choosing the right device. Making a well informed decision will ensure you get the most for your money and are satisfied with the end result.
There are several important elements to consider when choosing a medical alert system. Some of these include:
Equipment
Not all equipment is created equal. The medical alert button needs to be easy to wear and use. Some may want a unit that's water proof and sturdy to handle showers. If hearing is an issue you'll want a unit that is easy to adjust and has adequate volume options. Knowing the size of the home and how far the transmitter will reach is also important. You'll want UL tested equipment with
a good
history. Look for products with a battery back-up should the power go out. Also look to see how often batteries need to be replaced. Some batteries last a few months while others last for years. Ask about installation and if a professional is required and how much that will cost.
Warranty
If something happens to the equipment you'll want to make sure it comes with a guarantee. Preferably, the company will replace any broken equipment at no cost. Also look for a company that regularly tests the in home system for good working . Are extended customer support hours available should an issue or question come up about the equipment.
Monitoring Center
In the event of an emergency you'll want a company that provides fast, top notch service. A monitoring company that utilizes its own employees, and doesn't outsource, will most likely provide the best overall service. One that is accountable and well staffed. Does the monitoring company have back-up power, during outages, and are they UL certified?
Cost and Contracts
All medical alert companies price their equipment and monthly monitoring fees differently. Some will sell you the equipment and then charge a monthly fee while others will allow you to rent the equipment and including the monitoring costs in the monthly charges. Some require a several year contract while others are more flexible. If you decide to cancel the contract early
you
may encounter an early termination fee. Make sure you understand any fees associated with a medical alert system you're considering.
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