Are Medical Alert Systems Worth The Money?

Are Medical Alert Systems Worth the Money?

The statistics are staggering: one in three people aged 65 or older fall each year, causing injuries which require immediate assistance. According to the Centers for Disease Control and Prevention, of those who fall, two-thirds are at greater risk for falling a subsequent time within six months of the original incident.

Broken bones and head trauma are common results of a fall, and require immediate attention. For someone living alone, the ability to call for help without having to first reach a telephone can be a life-saving option. For those people, a medical alert system is worth its weight in gold.

So what is a medical alert system and how does it work?

The first medical alert system was created in the early 1950s. Thanks, in part, to advancements in technology over the last 60 years, the systems have shown great improvement and offer more "bells and whistles" than ever before.

Medical alert systems may differ in some respects, but they all work in the same general fashion. When activated - usually by pushing a button on a device you are wearing or through a voice-activated system - they send a signal to a base unit located in your home, which then contacts the device's monitoring center. It is the job of the people who operate the monitoring center to assess the medical situation, then to call in the appropriate personnel to handle it. If a client requires medical attention, a 911 call will be placed on their behalf and the proper authorities will be dispatched to the scene. Some medical alert systems also will contact a designated friend or family member in the event of an emergency.

Some home alarm companies also are getting into the mix, offering their own versions of a medical alert system in conjunction with their home alarm services, or as a stand-alone service. They can offer package deals to customers who choose a home security system and a medical alert system. Keep in mind that with most companies, there is additional cost for the equipment and its installation.

Medical Alert System FAQ

What is a medical alert system?

A medical alert system is often used by seniors who want to "age in place" rather than move to an independent/assisted living facility. Using a button on a pendant or wrist strap, they can let loved ones and/or emergency responders know that they need help due to a fall or medical situation.

What kinds of medical alert systems can I choose from?

Most systems on the market include a wearable panic button and round-the-clock remote monitoring. You can choose a plan that covers in-home use only or one that includes coverage when the wearer is out and about.

What are some extra features I should consider?

That depends on the person using the system and what kind of help they might need. Some medical alert systems include automatic fall detection, GPS tracking, and even smartwatch features like heart rate monitoring and tracking health goals.

How much do they cost?

Pricing varies, but you can anticipate monthly service fees ranging from $19.95 to $56.95 - the higher your coverage, the more you'll pay per month. You'll also need to factor in equipment costs: some service providers let you choose between buying it outright (lower monthly fees) and renting it (higher monthly fees).

Will Medicare/Medicaid pay for a medical alert system?

Unfortunately, you won't get coverage for a medical alert system through Original Medicare or Medicaid. But, if you have a supplemental insurance plan, you might be able to get a discount. Check with your carrier if this applies to you.

Is there a warranty?

The majority of medical alert systems come with a 30-day trial or money-back guarantee. However, with respect to the equipment, you'll want to read the fine print to understand your provider's terms if something goes wrong with your panic button or with any other devices down the line.

If I don't like the medical alert system, can I cancel the service?

Yes. Very few medical alert providers lock you into a long-term contract. Most often, you'll get a prorated refund for any prepaid months of coverage once you return rented equipment. Plus, you have that initial trial period of 15-30 days that's offered by most medical alert services.

How do I know if a medical alert service is trustworthy?

Your best bet is to see what other customers have to say. Look for reviews, preferably on third-party sites not affiliated with the provider. Another great resource is the Better Business Bureau: an "A+" rating and accreditation are good signs that you or your loved one will be well-protected by a particular medical alert service.

Are Medical Alert Systems Worth the Money in 2025?

Are Medical Alert Systems Worth the Money?

Medical Alert System FAQ