Is It Time to Get a Medical Alert System?

Tuesday, October 8th

A medical alert system includes equipment that is worn around the neck or wrist and when pushed will send a signal to a monitoring operator. The specialist will communicate to the customer and send help if needed. These systems are great as they give families peace of mind that help will come when needed. Similarly they provide options to seniors who wish to continue living independently.

If you're debating whether it's time to get a medical alert system for yourself or a loved one consider the following:

Is it hard to get around? Do physical impairments exist, such as problems hearing, seeing or walking?
Do they struggle with balance? Have they fallen in the last twelve months? Do they use a walker or cane to get around?
How often are you person alone? For several hours a day or longer? Would someone be there if you fell down and couldn't get back on your feet?
Do major medical problems exist? If so, have you been in the hospital in the last six to twelve months? Do your conditions include the heart or lungs?
Do they worry about safety and what would happen if a medical emergency came up? What about if intruders entered the home - what would you do?
Despite medical issues do you desire to continue living at home?

If you have answered yes to any of these questions it may be time to investigate the installation of a medical alert system. Medical alert systems allow seniors and those with major medical concerns to continue to live at home for a longer period of time. Installation is often simple and can be completed by the homeowner or a family member. The equipment is affordable at typically $1 a day and provides the reassurance that should a situation arise emergency services will arrive timely.

Choose a company with a strong reputation and compare and contrast pricing and contracts before making a final decision. Look for equipment that can sense falls and other emergency situations. Also look for a strong warranty program should the equipment stop working.

Overall, a medical alert system is a strong option for those that enjoy their independence but are looking for additional measures of safety should something occur. Mobility issues and medical concerns are often the trigger for someone to install a medical alert system. However, being alone, after losing a spouse, is another time in which many decide they need additional support to feel safe again.

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Medical Alert System FAQ

What is a medical alert system?

A medical alert system is often used by seniors who want to "age in place" rather than move to an independent/assisted living facility. Using a button on a pendant or wrist strap, they can let loved ones and/or emergency responders know that they need help due to a fall or medical situation.

What kinds of medical alert systems can I choose from?

Most systems on the market include a wearable panic button and round-the-clock remote monitoring. You can choose a plan that covers in-home use only or one that includes coverage when the wearer is out and about.

What are some extra features I should consider?

That depends on the person using the system and what kind of help they might need. Some medical alert systems include automatic fall detection, GPS tracking, and even smartwatch features like heart rate monitoring and tracking health goals.

How much do they cost?

Pricing varies, but you can anticipate monthly service fees ranging from $19.95 to $56.95 - the higher your coverage, the more you'll pay per month. You'll also need to factor in equipment costs: some service providers let you choose between buying it outright (lower monthly fees) and renting it (higher monthly fees).

Will Medicare/Medicaid pay for a medical alert system?

Unfortunately, you won't get coverage for a medical alert system through Original Medicare or Medicaid. But, if you have a supplemental insurance plan, you might be able to get a discount. Check with your carrier if this applies to you.

Is there a warranty?

The majority of medical alert systems come with a 30-day trial or money-back guarantee. However, with respect to the equipment, you'll want to read the fine print to understand your provider's terms if something goes wrong with your panic button or with any other devices down the line.

If I don't like the medical alert system, can I cancel the service?

Yes. Very few medical alert providers lock you into a long-term contract. Most often, you'll get a prorated refund for any prepaid months of coverage once you return rented equipment. Plus, you have that initial trial period of 15-30 days that's offered by most medical alert services.

How do I know if a medical alert service is trustworthy?

Your best bet is to see what other customers have to say. Look for reviews, preferably on third-party sites not affiliated with the provider. Another great resource is the Better Business Bureau: an "A+" rating and accreditation are good signs that you or your loved one will be well-protected by a particular medical alert service.