Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

LifeFone vs ADT

Wednesday, November 6th

2024 Medical Alert System Reviews

LifeFone Review 4.5 Star Rating

LifeFone

4.5 Star Rating
  • Pay monthly, quarterly, or yearly
  • Price-lock guarantee
  • 30-day money-back guarantee
  • Cancel anytime
  • Limited lifetime warranty
  • "A+” Better Business Bureau rating

LifeFone allows customers to place an order over the phone or straight from their website. Their competitive pricing can be spaced out monthly, quarterly, or yearly with perks like free shipping and no activation or device fees. You can cancel your service anytime with one of their helpful, friendly representatives. Plus, LifeFone lets you try out their systems for 30 days and still get your money back if you change your mind about them. They're well-liked by customers and the Better Business Bureau, making them a sensible option for medical alert systems.

ADT Review 4 Star Rating

ADT

4 Star Rating
  • Yearly, quarterly, or monthly billing plans
  • 24/7 monitoring
  • No landline required on some systems
  • Free 2-day shipping for yearly and quarterly plans
  • Serves over 6 million customers
  • Automatic fall detection options
  • Price lock guarantee
  • Waterproof pendants and wristbands
  • "A” Better Business Bureau rating

ADT has a long history of protecting people's homes and businesses with security cameras and alarm systems. They also have a medical alert system branch of the company with three different packages you can choose from, depending on your lifestyle. Their pricing is very clear and they make it easy to understand what comes with each package. You can either pay month-to-month, quarterly, or yearly at ADT for their 24/7 monitoring service. They have an "A” rating from the Better Business Bureau, but also some pretty intense complaints about poor customer service, which has us concerned enough to drop their rating more than we initially would have.

Where is the Best Place to Purchase a Medical Alert System?

Medical alert systems bring an added sense of safety to the wearer and give peace of mind to their loved ones. For elderly or disabled individuals who live independently, it's important to have a quick means of communication to alert someone in case of an emergency. This could be a fall, the onset of a heart attack, or some other medical crisis. Medical alert systems contact emergency services to provide urgent care to the wearer.

You might think, "Why not just use a cell phone to call for help”? Well, sometimes the time it takes to dial a phone number or look up a phone contact will take too long. Also, it's likely that if someone fell out of their car or even around the house, they may not have their phone in hand. Plus, some patients who show signs of dementia may get confused and not know who to call when it comes down to it - or not have the dexterity to dial.

The Best Medical Alert Systems Compare Medical Alert Systems Compare Medical Alert System Reviews What are the best Medical Alert Systems Best Medical Alert System Reviews

Medical Alert System FAQ

A medical alert system is often used by seniors who want to "age in place" rather than move to an independent/assisted living facility. Using a button on a pendant or wrist strap, they can let loved ones and/or emergency responders know that they need help due to a fall or medical situation.
Most systems on the market include a wearable panic button and round-the-clock remote monitoring. You can choose a plan that covers in-home use only or one that includes coverage when the wearer is out and about.
That depends on the person using the system and what kind of help they might need. Some medical alert systems include automatic fall detection, GPS tracking, and even smartwatch features like heart rate monitoring and tracking health goals.
Pricing varies, but you can anticipate monthly service fees ranging from $19.95 to $56.95 - the higher your coverage, the more you'll pay per month. You'll also need to factor in equipment costs: some service providers let you choose between buying it outright (lower monthly fees) and renting it (higher monthly fees).
Unfortunately, you won't get coverage for a medical alert system through Original Medicare or Medicaid. But, if you have a supplemental insurance plan, you might be able to get a discount. Check with your carrier if this applies to you.
The majority of medical alert systems come with a 30-day trial or money-back guarantee. However, with respect to the equipment, you'll want to read the fine print to understand your provider's terms if something goes wrong with your panic button or with any other devices down the line.
Yes. Very few medical alert providers lock you into a long-term contract. Most often, you'll get a prorated refund for any prepaid months of coverage once you return rented equipment. Plus, you have that initial trial period of 15-30 days that's offered by most medical alert services.
Your best bet is to see what other customers have to say. Look for reviews, preferably on third-party sites not affiliated with the provider. Another great resource is the Better Business Bureau: an "A+" rating and accreditation are good signs that you or your loved one will be well-protected by a particular medical alert service.
Compare the Best Reviews

Continued from above...

Medical alert systems can be worn as a bracelet or necklace, so they stay out of the way, but are conveniently accessible at all times. Some companies have shower-mounted devices that can withstand heat and moisture. No matter how you wear your device or where it is, the point is that they're as easy as clicking a single button to connect to an operator and ask for help. A neat feature available with some medical alert systems is the ability for the device to detect a fall before the person even calls for help. This could be life-saving if someone was unable to speak or move due to their fall.

There are quite a few companies that offer medical alert services. Some have a long-established history and tons of feedback from customers. Others are newly entering the industry, so it's important to do a lot of research about each one to find a company that will be responsive to the wearer, keep up-to-date with latest technologies, and be around for a long time. Look for a company that's really transparent with their pricing so you won't be overpaying or confused about what the price will be month-to-month.

We've thoroughly explored many of the companies that sell medical alert systems. They each offer a slightly different variety of features and pricing plans, so you'll need to go with the one that will be the best solution for yourself or your loved one. We've highlighted a few things that we recommend you look for specifically as you shop around:

  • Cost. There's usually a one-time cost to buy the medical device equipment and then an ongoing fee for the service to be available 24/7. Does the company have all their pricing clearly posted on their website or do you have to talk with a sales agent to figure it out? Transparent is best, so go with a company that makes it easy to see what you'll be paying.
  • Contracts. How does the company structure their contracts? Are you able to pay month-to-month or will you need to commit to something longer than that? What is the process for canceling if you no longer need the service at some point?
  • Features. Do you get automatic fall detection with your device? Does the company provide more than one device to keep around the house or does this cost a lot extra? How strong is the connection on the device around the house or in the yard?
  • Reputation. You get a pretty good idea of how reliable and trustworthy a company is based on how they've treated their customers in the past. People will speak up about this, so pay attention to customer reviews as well as the company's rating from the Better Business Bureau.

To give you the best, most reliable experience with a medical safety device, the experts at Top Consumer Reviews have vetted multiple companies and done plenty of research on the pros and cons of each. We hope this information proves valuable guidance to help you find a medical device company that gives you an added sense of safety!

Compare Medical Alert Systems

Select any 2 Medical Alert Systems to compare them head to head

best-medical-alert-systems
  • Bay Alarm Medical
  • Medical Care Alert
  • LifeFone
  • Life Alert
  • MobileHelp
  • ADT
  • LifeStation
  • Medical Guardian
  • Medihill
  • Alert 1
  • Lifeline
Bay Alarm Medical vs Medical Care Alert Bay Alarm Medical vs LifeFone Bay Alarm Medical vs Life Alert Bay Alarm Medical vs MobileHelp Bay Alarm Medical vs ADT Bay Alarm Medical vs LifeStation Bay Alarm Medical vs Medical Guardian Bay Alarm Medical vs Medihill Bay Alarm Medical vs Alert 1 Bay Alarm Medical vs Lifeline Medical Care Alert vs LifeFone Medical Care Alert vs Life Alert Medical Care Alert vs MobileHelp Medical Care Alert vs ADT Medical Care Alert vs LifeStation Medical Care Alert vs Medical Guardian Medical Care Alert vs Medihill Medical Care Alert vs Alert 1 Medical Care Alert vs Lifeline LifeFone vs Life Alert LifeFone vs MobileHelp LifeFone vs ADT LifeFone vs LifeStation LifeFone vs Medical Guardian LifeFone vs Medihill LifeFone vs Alert 1 LifeFone vs Lifeline Life Alert vs MobileHelp Life Alert vs ADT Life Alert vs LifeStation Life Alert vs Medical Guardian Life Alert vs Medihill Life Alert vs Alert 1 Life Alert vs Lifeline MobileHelp vs ADT MobileHelp vs LifeStation MobileHelp vs Medical Guardian MobileHelp vs Medihill MobileHelp vs Alert 1 MobileHelp vs Lifeline ADT vs LifeStation ADT vs Medical Guardian ADT vs Medihill ADT vs Alert 1 ADT vs Lifeline LifeStation vs Medical Guardian LifeStation vs Medihill LifeStation vs Alert 1 LifeStation vs Lifeline Medical Guardian vs Medihill Medical Guardian vs Alert 1 Medical Guardian vs Lifeline Medihill vs Alert 1 Medihill vs Lifeline Alert 1 vs Lifeline
Compare the Best Medical Alert Systems
- VS -
Review the Best Medical Alert Systems
See the Best Medical Alert System
The Best Reviews of Medical Alert Systems