Here you can see how Medihill and Medical Care Alert match up head-to-head in a battle for the Best Medical Alert Systems in 2025.
Medihill launched in 2010 and has 1 in-home medical alert system and 3 portable devices for people who want to maintain an independent lifestyle. All their devices are rented out so you won't have to pay device fees or even activation fees. Their plans can be set up monthly, quarterly, semi-annually, or annually with added benefits on plans where you pay more upfront. Medihill offers a 30-day trial, so you can test out their service before opting to use it long-term. The main thing missing here is customer reviews. Medihill has an "A+" rating from the Better Business Bureau, but hardly anything by way of user feedback. This could be due to the fact that they're a newer medical alert company, but either way they didn't strike us as anything above and beyond what we've seen elsewhere, so they've earned an average rating.
Medical Care Alert has a similar mission and platform to many other medical alert system companies. They offer 3 simple solutions for people looking for an extra sense of safety while living independently. They're broken into monthly costs, but you can pay quarterly, semi-annually, or annually if you prefer. The pricing here is less than what we've seen in most places and there are no activation fees. Customers are thrilled with the service and Medical Care Alert has phenomenal ratings plus an "A+" score from the Better Business Bureau. You can't go wrong here, so Medical Care Alert is one of our top choices.
Medical alert systems give wearers a welcome layer of safety - and their families real peace of mind. For older adults or people with disabilities living on their own, having a fast, reliable way to call for help is essential when something goes wrong, whether it's a fall, the first signs of a heart attack, or another sudden health crisis. With a press of a button - and in some models, automatic fall detection - these devices connect users to trained responders who can dispatch emergency services and notify caregivers. Many come as simple pendants or wristbands designed for all-day wear, so help is never far away when it matters most.
Sure, you could say, "Just use a cell phone to call for help." But in a crisis, the seconds it takes to unlock the screen, find a contact, or dial can slip away fast. If someone collapses in the driveway or tumbles inside the house, they often don't even have the phone with them. People with dementia face another hurdle - confusion about whom to call - and shaky hands or limited dexterity can make tapping tiny buttons nearly impossible. Add in common gotchas like a dead battery, a locked screen, or poor reception, and that phone may not help when it matters most.
Medical alert systems are designed to stay out of your way yet be within reach: you can wear one as a bracelet or necklace, and some brands offer shower-mounted buttons built to handle heat and moisture. However you carry it - on your wrist, around your neck, or on the wall - the core idea is simplicity: press a single button to reach an operator and get help. Many models can even detect a fall automatically, triggering an alert when you can't speak or move, which can be lifesaving. Setup is typically quick and straightforward, so you can start using the system with confidence right away.
Plenty of companies offer medical alert services, from long‑standing brands with loads of customer reviews to newcomers just stepping into the market. That mix means you've got to do some homework: compare how quickly they respond to wearers, whether they keep up with new tech, and whether the business itself seems built to last. Clear pricing is a must so you're not overpaying or guessing what the monthly bill will be. It also helps to check for trial periods and straightforward cancellation policies - they can save you hassle if your needs change.
We've thoroughly explored many of the companies that sell medical alert systems. They each offer a slightly different variety of features and pricing plans, so you'll need to go with the one that will be the best solution for yourself or your loved one. We've highlighted a few things that we recommend you look for specifically as you shop around:
To give you the best, most reliable experience with a medical safety device, the experts at Top Consumer Reviews have vetted multiple companies and done plenty of research on the pros and cons of each. We hope this information proves valuable guidance to help you find a medical device company that gives you an added sense of safety!
Compare Any 2 Products
How to Choose a Medical Alert System
Each year many sick and elderly people encounter accidents and health issues that needlessly take their lives. Medical alert systems can make all the difference in the world for those living alone and in distress. In an emergency, medical alert units create a direct line of communication to needed assistance. If a person falls or becomes ill they simply press a button on a pendant or wrist transmitter to gain the attention of an emergency specialist. That person will immediately call the authorities to send help if needed. The fear of a loved one waiting hours or even days for assistance is no longer an issue with a medical alert system available.
If this is your first medical alert system purchase you may be looking for help with choosing the right device. Making a well informed decision will ensure you get the most for your money and are satisfied with the end result.
There are several important elements to consider when choosing a medical alert system. Some of these include:
Equipment
Not all equipment is created equal. The medical alert button needs to be easy to wear and use. Some may want a unit that's water proof and sturdy to handle showers. If hearing is an issue you'll want a unit that is easy to adjust and has adequate volume options. Knowing the size of the home and how far the transmitter will reach is also important. You'll want UL tested equipment with
a good
history. Look for products with a battery back-up should the power go out. Also look to see how often batteries need to be replaced. Some batteries last a few months while others last for years. Ask about installation and if a professional is required and how much that will cost.
Warranty
If something happens to the equipment you'll want to make sure it comes with a guarantee. Preferably, the company will replace any broken equipment at no cost. Also look for a company that regularly tests the in home system for good working . Are extended customer support hours available should an issue or question come up about the equipment.
Monitoring Center
In the event of an emergency you'll want a company that provides fast, top notch service. A monitoring company that utilizes its own employees, and doesn't outsource, will most likely provide the best overall service. One that is accountable and well staffed. Does the monitoring company have back-up power, during outages, and are they UL certified?
Cost and Contracts
All medical alert companies price their equipment and monthly monitoring fees differently. Some will sell you the equipment and then charge a monthly fee while others will allow you to rent the equipment and including the monitoring costs in the monthly charges. Some require a several year contract while others are more flexible. If you decide to cancel the contract early
you
may encounter an early termination fee. Make sure you understand any fees associated with a medical alert system you're considering.
Top Products.
Top Reviews.
Top Consumer Reviews.
Reviews
Browse through thousands of reviews.
Social Media
Like us? Follow us! We'd love to have you join our community.
Newsletter
Stay up to date with the latest reviews. We'll keep you informed, and we'll never sell your information to anyone.