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The Best Medical Alert Systems

Where is the Best Place to Purchase a Medical Alert System?

Medical alert systems bring an added sense of safety to the wearer and give peace of mind to their loved ones. For elderly or disabled individuals who live independently, it's important to have a quick means of communication to alert someone in case of an emergency. This could be a fall, the onset of a heart attack, or some other medical crisis. Medical alert systems contact emergency services to provide urgent care to the wearer.

You might think, "Why not just use a cell phone to call for help”? Well, sometimes the time it takes to dial a phone number or look up a phone contact will take too long. Also, it's likely that if someone fell out of their car or even around the house, they may not have their phone in hand. Plus, some patients who show signs of dementia may get confused and not know who to call when it comes down to it - or not have the dexterity to dial.

Tuesday, November 5th

2024 Medical Alert System Reviews

Bay Alarm Medical Review Top Consumer Reviews Best-In-Class Blue Ribbon Award 5 Star Rating

Bay Alarm Medical

5 Star Rating Top Consumer Reviews Best-In-Class Blue Ribbon Award

Bay Alarm Medical has 4 systems to choose from that will fit anyone's lifestyle. It's easy to identify the differences between their systems and exactly how much you'll be paying. Everything here is FSA/HSA eligible and even comes with a 30-day risk-free trial. You can pay monthly for your devices and cancel at any time. People are really impressed with the customer service here and have fantastic things to say about the systems. Bay Alarm Medical also has an "A+” rating from the Better Business Bureau, and they're our top choice for medical alert systems.

Medical Care Alert Review 4.5 Star Rating

Medical Care Alert

4.5 Star Rating

Medical Care Alert has a similar mission and platform to many other medical alert system companies. They offer 3 simple solutions for people looking for an extra sense of safety while living independently. They're broken into monthly costs, but you can pay quarterly, semi-annually, or annually if you prefer. The pricing here is less than what we've seen in most places and there are no activation fees. Customers are thrilled with the service and Medical Care Alert has phenomenal ratings plus an "A+” score from the Better Business Bureau. You can't go wrong here, so Medical Care Alert is one of our top choices.

LifeFone Review 4.5 Star Rating

LifeFone

4.5 Star Rating

LifeFone allows customers to place an order over the phone or straight from their website. Their competitive pricing can be spaced out monthly, quarterly, or yearly with perks like free shipping and no activation or device fees. You can cancel your service anytime with one of their helpful, friendly representatives. Plus, LifeFone lets you try out their systems for 30 days and still get your money back if you change your mind about them. They're well-liked by customers and the Better Business Bureau, making them a sensible option for medical alert systems.

Life Alert Review 4 Star Rating

Life Alert

4 Star Rating

Life Alert is one of the most well-known medical alert system companies on the market. You'll recognize them by their tagline, "Help, I've fallen and I can't get up!” They have 3 simple alert devices you can choose from, but don't provide very much information about them on their website. You can't view pricing online or set up an account, so you'll need to call them on the phone to get this taken care of. Despite our frustration with this, their reviews are hard to compete with. Thousands of people have left feedback about Life Alert and how much they appreciate their customer service, reliability, and overall system. This is clearly a great option for medical alert systems.

MobileHelp Review 4 Star Rating

MobileHelp

4 Star Rating

MobileHelp has a lot of similarities to other medical alert system companies. They offer 6 separate packages to keep you in close contact with emergency personnel whether you're at home or away. They don't offer in-depth product details about each one, so you'll need to speak to someone over the phone to learn everything about each device. However, you may also get a discount on your service if you reach out to customer service, so it's a good idea anyway. MobileHelp has competitive pricing, but the best thing about this company is that their customer reviews blew us away. Thousands of people have nothing but great things to say about this service, so how can you turn away from that? We're confident that MobileHelp is a great choice for medical alert systems, so they've earned a high rating here.

ADT Review 4 Star Rating

ADT

4 Star Rating

ADT has a long history of protecting people's homes and businesses with security cameras and alarm systems. They also have a medical alert system branch of the company with three different packages you can choose from, depending on your lifestyle. Their pricing is very clear and they make it easy to understand what comes with each package. You can either pay month-to-month, quarterly, or yearly at ADT for their 24/7 monitoring service. They have an "A” rating from the Better Business Bureau, but also some pretty intense complaints about poor customer service, which has us concerned enough to drop their rating more than we initially would have.

LifeStation Review 4 Star Rating

LifeStation

4 Star Rating

LifeStation provides 4 medical alert systems that are convenient and flexible based on your lifestyle. Your subscription to their service is billed monthly with a one-time activation fee and the cost of shipping. They show information about each device and its cost on their website where you can purchase a plan or call one of their senior care experts to get set up. Customers are thrilled with the care experts at LifeStation and they receive rave reviews. Except for the fact that there's scant information about warranties here, we like that LifeStation has a 30-day trial and an "A+” rating from the Better Business Bureau, so they've earned a good rating.

Medical Guardian Review 3.5 Star Rating

Medical Guardian

3.5 Star Rating

Medical Guardian has a device-matching quiz on their website to help you quickly figure out which of their alert systems is right for you. There are 5 options in total: 3 for on-the-go and 2 for when you're around the house. Their monthly prices are competitive and you can add on a warranty plan or fall detection for the most comprehensive coverage. Medical Guardian has good ratings from customers who are pleased with the reliability of the service and the professionalism of the care team, but complaints from some who ran into hiccups when trying to cancel their service. Aside from this, Medical Guardian has an "A+” rating from the Better Business Bureau and isn't a bad option for medical alert systems.

Medihill Review 3 Star Rating

Medihill

3 Star Rating

Medihill launched in 2010 and has 1 in-home medical alert system and 3 portable devices for people who want to maintain an independent lifestyle. All their devices are rented out so you won't have to pay device fees or even activation fees. Their plans can be set up monthly, quarterly, semi-annually, or annually with added benefits on plans where you pay more upfront. Medihill offers a 30-day trial, so you can test out their service before opting to use it long-term. The main thing missing here is customer reviews. Medihill has an "A+” rating from the Better Business Bureau, but hardly anything by way of user feedback. This could be due to the fact that they're a newer medical alert company, but either way they didn't strike us as anything above and beyond what we've seen elsewhere, so they've earned an average rating.

Alert 1 Review 2.5 Star Rating

Alert 1

2.5 Star Rating

There are 7 medical alert products you can choose from at Alert1. For us this was too many and it started to get confusing as we explored the many similar options. Prices here can either reflect yearly or month-to-month billing, with upgrade options for fall detection and a warranty plan. You don't pay for your device, but there is a one-time activation fee for all plans, and overall the cost for service here is similar to what you'll find elsewhere. Alert1 has some poor reviews about their customer service, billing, and even device issues that are hard to communicate with. Taking all things into consideration, Alert1 isn't one of our recommended choices for medical alert systems.

Lifeline Review 2.5 Star Rating

Lifeline

2.5 Star Rating

Lifeline is a pioneer of the medical alert system and has an impressive background. Their service is similar to what we've seen through a lot of their competitors, but their pricing is slightly less straightforward and you will be paying a device/setup fee for every purchase along with shipping if you don't pay a year in advance. Lifeline doesn't go over a warranty on their devices or a return policy, so you'd have to call their customer service for clarification on these important details. Lifeline does have an "A+” rating from the Better Business Bureau and mostly good reviews from customers, so it's not a bad option for a medical alert system, but there are others we like better.

Compare the Best Reviews

Continued from above...

Medical alert systems can be worn as a bracelet or necklace, so they stay out of the way, but are conveniently accessible at all times. Some companies have shower-mounted devices that can withstand heat and moisture. No matter how you wear your device or where it is, the point is that they're as easy as clicking a single button to connect to an operator and ask for help. A neat feature available with some medical alert systems is the ability for the device to detect a fall before the person even calls for help. This could be life-saving if someone was unable to speak or move due to their fall.

There are quite a few companies that offer medical alert services. Some have a long-established history and tons of feedback from customers. Others are newly entering the industry, so it's important to do a lot of research about each one to find a company that will be responsive to the wearer, keep up-to-date with latest technologies, and be around for a long time. Look for a company that's really transparent with their pricing so you won't be overpaying or confused about what the price will be month-to-month.

We've thoroughly explored many of the companies that sell medical alert systems. They each offer a slightly different variety of features and pricing plans, so you'll need to go with the one that will be the best solution for yourself or your loved one. We've highlighted a few things that we recommend you look for specifically as you shop around:

  • Cost. There's usually a one-time cost to buy the medical device equipment and then an ongoing fee for the service to be available 24/7. Does the company have all their pricing clearly posted on their website or do you have to talk with a sales agent to figure it out? Transparent is best, so go with a company that makes it easy to see what you'll be paying.
  • Contracts. How does the company structure their contracts? Are you able to pay month-to-month or will you need to commit to something longer than that? What is the process for canceling if you no longer need the service at some point?
  • Features. Do you get automatic fall detection with your device? Does the company provide more than one device to keep around the house or does this cost a lot extra? How strong is the connection on the device around the house or in the yard?
  • Reputation. You get a pretty good idea of how reliable and trustworthy a company is based on how they've treated their customers in the past. People will speak up about this, so pay attention to customer reviews as well as the company's rating from the Better Business Bureau.

To give you the best, most reliable experience with a medical safety device, the experts at Top Consumer Reviews have vetted multiple companies and done plenty of research on the pros and cons of each. We hope this information proves valuable guidance to help you find a medical device company that gives you an added sense of safety!

The Best Medical Alert Systems Compare Medical Alert Systems Compare Medical Alert System Reviews What are the best Medical Alert Systems Best Medical Alert System Reviews

Medical Alert System FAQ

A medical alert system is often used by seniors who want to "age in place" rather than move to an independent/assisted living facility. Using a button on a pendant or wrist strap, they can let loved ones and/or emergency responders know that they need help due to a fall or medical situation.
Most systems on the market include a wearable panic button and round-the-clock remote monitoring. You can choose a plan that covers in-home use only or one that includes coverage when the wearer is out and about.
That depends on the person using the system and what kind of help they might need. Some medical alert systems include automatic fall detection, GPS tracking, and even smartwatch features like heart rate monitoring and tracking health goals.
Pricing varies, but you can anticipate monthly service fees ranging from $19.95 to $56.95 - the higher your coverage, the more you'll pay per month. You'll also need to factor in equipment costs: some service providers let you choose between buying it outright (lower monthly fees) and renting it (higher monthly fees).
Unfortunately, you won't get coverage for a medical alert system through Original Medicare or Medicaid. But, if you have a supplemental insurance plan, you might be able to get a discount. Check with your carrier if this applies to you.
The majority of medical alert systems come with a 30-day trial or money-back guarantee. However, with respect to the equipment, you'll want to read the fine print to understand your provider's terms if something goes wrong with your panic button or with any other devices down the line.
Yes. Very few medical alert providers lock you into a long-term contract. Most often, you'll get a prorated refund for any prepaid months of coverage once you return rented equipment. Plus, you have that initial trial period of 15-30 days that's offered by most medical alert services.
Your best bet is to see what other customers have to say. Look for reviews, preferably on third-party sites not affiliated with the provider. Another great resource is the Better Business Bureau: an "A+" rating and accreditation are good signs that you or your loved one will be well-protected by a particular medical alert service.

Compare Medical Alert Systems

Select any 2 Medical Alert Systems to compare them head to head

best-medical-alert-systems
  • Bay Alarm Medical
  • Medical Care Alert
  • LifeFone
  • Life Alert
  • MobileHelp
  • ADT
  • LifeStation
  • Medical Guardian
  • Medihill
  • Alert 1
  • Lifeline
Bay Alarm Medical vs Medical Care Alert Bay Alarm Medical vs LifeFone Bay Alarm Medical vs Life Alert Bay Alarm Medical vs MobileHelp Bay Alarm Medical vs ADT Bay Alarm Medical vs LifeStation Bay Alarm Medical vs Medical Guardian Bay Alarm Medical vs Medihill Bay Alarm Medical vs Alert 1 Bay Alarm Medical vs Lifeline Medical Care Alert vs LifeFone Medical Care Alert vs Life Alert Medical Care Alert vs MobileHelp Medical Care Alert vs ADT Medical Care Alert vs LifeStation Medical Care Alert vs Medical Guardian Medical Care Alert vs Medihill Medical Care Alert vs Alert 1 Medical Care Alert vs Lifeline LifeFone vs Life Alert LifeFone vs MobileHelp LifeFone vs ADT LifeFone vs LifeStation LifeFone vs Medical Guardian LifeFone vs Medihill LifeFone vs Alert 1 LifeFone vs Lifeline Life Alert vs MobileHelp Life Alert vs ADT Life Alert vs LifeStation Life Alert vs Medical Guardian Life Alert vs Medihill Life Alert vs Alert 1 Life Alert vs Lifeline MobileHelp vs ADT MobileHelp vs LifeStation MobileHelp vs Medical Guardian MobileHelp vs Medihill MobileHelp vs Alert 1 MobileHelp vs Lifeline ADT vs LifeStation ADT vs Medical Guardian ADT vs Medihill ADT vs Alert 1 ADT vs Lifeline LifeStation vs Medical Guardian LifeStation vs Medihill LifeStation vs Alert 1 LifeStation vs Lifeline Medical Guardian vs Medihill Medical Guardian vs Alert 1 Medical Guardian vs Lifeline Medihill vs Alert 1 Medihill vs Lifeline Alert 1 vs Lifeline
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