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The Best Medical Alert Systems

What is the Best Place to Purchase a Medical Alert System?

Medical alert systems have grown in popularity over the years due to their ability to get a person life-saving help in the case of an emergency. Many senior citizens prefer to stay in their homes for as long as possible rather than move to a care facility - and that presents certain risks if they aren't being routinely monitored. A medical alert system can quickly contact emergency services in the event of a fall or other unexpected health issue to protect the safety of the wearer 24/7.

Seniors typically wear medical alert systems around their wrist or neck for convenience. Certain companies offer wall or shower-mounted devices as well. Using them is as easy as clicking a single button to get in touch with an operator and reach out for immediate emergency help. As an added safety measure, some systems automatically detect when the wearer has fallen to make sure they aren't left alone when they are unable to press the button.

Friday, June 14th

2024 Medical Alert System Reviews

Bay Alarm Medical Review Top Consumer Reviews Best-In-Class Blue Ribbon Award 5 Star Rating

Bay Alarm Medical

5 Star Rating Top Consumer Reviews Best-In-Class Blue Ribbon Award

Bay Alarm Medical is a fantastic company with useful product options, competitive prices, and sky-high customer reviews. Their prices are transparent and they offer a 30-day trial for all buyers to test out their equipment before committing to month-to-month service. It's easy to get a hold of a team member from Bay Alarm to get any questions answered. This is a place you can confidently buy from and know that you're getting good products as well as the highest-quality service. We have no hesitations in giving Bay Alarm Medical our top rating.

LifeFone Review 4.5 Star Rating


4.5 Star Rating

LifeFone has all the features and customer-friendly policies you might want in a medical alert system. They make it easy to choose the right product, get it set up, and cancel whenever you're done with it. They offer free medical alert services for spouses, a monthly referral program where you can get months of your plan for free, and a 30-day money back guarantee to make sure you like their products. LifeFone receives high praise from their customers and provides a lot of value, making them one of the best medical alert options out there.

LifeStation Review 4.5 Star Rating


4.5 Star Rating

LifeStation offers 3 practical medical alert solutions for people wanting to make sure they have a lifeline in case of an emergency. They've also created their services and policies with the family members of their customers in mind. They integrate with Alexa and Uber to help people track their loved one's location and get them safely to their destination. For pricing information as well as the intricate details of how all their services work, customers will have to call LifeStation directly, which is a bit of a hassle. However, people are extremely pleased with this company and it's definitely worth the bit of extra work to get set up with their medical alert services. They've earned one of our highest ratings.

MobileHelp Review 4 Star Rating


4 Star Rating

MobileHelp has a series of products that vary slightly in their features and pricing to make sure customers get exactly what they want in a medical alert system. They have transparent pricing and let anyone try their service for 30 days before signing up. MobileHelp has impressive ratings from clients because of their great support team, reliable products, and customer-friendly policies, and this is a great company to partner with for a medical alert system.

ADT Review 4 Star Rating


4 Star Rating

ADT is one of the biggest home security system companies in the nation. They provide 3 different types of medical alert systems that cater to people with different lifestyles. The details of each product are clear and pricing is transparent. We like that they offer free next-day shipping, don't require long-term contracts, and refund you whenever you cancel their services. ADT does a good job of making things simple for customers and their "A+" rating from the Better Business Bureau makes us confident in recommending them for medical alert systems.

Medihill Review 3.5 Star Rating


3.5 Star Rating

Medihill is a good company that offers 3 main products for people who want the security of an alert system from home, on-the-go, or even through their phone. Details about the mobile video alert system are sparse, and we wish they included more information in this regard. However, their other devices are priced competitively and come with all the basic features most people need. Medihill has an "A+" Better Business Bureau and few customer reviews, although everything we've seen leads us to believe customers are highly satisfied with their services.

Alert 1 Review 3.5 Star Rating

Alert 1

3.5 Star Rating

Alert1 offers 6 different products for people wanting simple home-based fall protection or on-the-go GPS tracking with 24/7 emergency service readily available. Their pricing is transparent and you can either pay month-to-month or in 10-month increments with the ability to cancel at any time. Alert1 has an "A+" rating from the Better Business Bureau with mostly positive customer feedback about their service. This is definitely not a bad place to purchase a medical alert system.

Philips Lifeline Review 3 Star Rating

Philips Lifeline

3 Star Rating

Philips Lifeline is a simple and straightforward company that offers two main types of medical alert systems: one for staying at home and the other for being on-the-go. They don't outline as many specific features or specifications as we're used to seeing, but this is probably in an effort to get customers to call into their sales department with questions. Pricing is a bit more here than what you might expect, considering they don't offer anything more advanced than their competitors. We aren't blown away by Philips Lifeline, so they've earned an average rating from us.

Medical Guardian Review 2.5 Star Rating

Medical Guardian

2.5 Star Rating

Medical Guardian is comparable to other medical alert systems with their on-the-go and at-home product options for seniors. They list their prices right on their website and offer perks like free shipping and free lockboxes if you sign up for an annual contract. You can cancel service at any time, but many customers report that this is difficult to do. Although they have the equipment and technology most people are looking for in a medical alert system, Medical Guardian doesn't perform well with respect to customer satisfaction, so this is not the most reliable company to select.

Life Alert Review 2 Star Rating

Life Alert

2 Star Rating

Life Alert is one of the first companies to introduce medical alert systems to the general public through their memorable commercials. However, they seem to have fallen behind their competition in recent years with an outdated website, basic technology, lack of transparent pricing, and strict contract requirements. Customers haven't been pleased with their service in recent months and years. There are companies that offer a lot more clarity and options for seniors than Life Alert, so we recommend using one of those instead.

ResponseLINK Review 2 Star Rating


2 Star Rating

ResponseLINK has three standard options for medical alert systems. Their in-home alert, mobile medical system, and fall detection can be purchased through a 10-month payment plan or be paid for month-to-month. They come with basic features that aren't exceptionally unique, but they get the job done. A lot of information will need to be gathered from ResponseLINK's customer service team over the phone before you decide to make a purchase here since they don't spell out their guarantee, refund policy, or add-on prices. There's nothing from ResponseLINK that you can't find elsewhere, so we aren't overly excited about this company.

Rescue Alert Review 1.5 Star Rating

Rescue Alert

1.5 Star Rating

Rescue Alert has one main medical alert system that comes with very basic features for nearly $28/month at the cheapest. They offer add-ons like an automatic fall detection pendant, lockbox, or wall button, but these come with an added monthly cost. Rescue Alert doesn't give information about a return policy or cancellation policy, so we are left with a lot of questions about how their services work. We wish they provided this information so we didn't have to call customer service to get these basic details. We aren't impressed with what is offered through Rescue Alert, so they have landed at the bottom of our list.

Compare the Best Reviews

Continued from above...

There are more medical alert options popping up all the time, so it's wise to do your research and make sure you find the best one for you or your loved one. Some tried and true companies have been around for years and have a lot of customer feedback while others are brand new with updated features and technologies.

You'll want to find a company that gives transparent pricing information and makes it as easy as possible to use their device. Medical alert systems are important, and companies shouldn't make your purchase confusing or unnecessarily expensive. Shopping online helps you compare retailers and find your best option.

Since there are many companies that sell medical alert systems, we have provided important information for you to consider when shopping around:

  • Cost: How much will you have to spend for the equipment? What is the price of the ongoing monitoring fees? Are you able to get pricing right away or will the company make you talk to a sales representative beforehand?
  • Contracts: Do you have to commit to a long-term contract in order to sign up for a company's services? Or can you go month-to-month? How easy is it to cancel if you are unsatisfied with the product or no longer need it?
  • Variety of features: Does the medical alert system come with automatic fall detection? How many devices does the company offer to wear and put around your house? Does the product have good range in case the wearer walks outside or happens to fall in a more remote corner of the house?
  • Reputation: What do customers say about their experience with the product and customer service? Does the medical alert system work reliably or have people experienced issues with it? Is the company accredited and rated by the Better Business Bureau?

TopConsumerReviews.com has reviewed and ranked the best places to purchase a medical alert system. We hope this information helps you find the best product to ensure safety and give peace of mind to you or the senior in your life.

The Best Medical Alert Systems Compare Medical Alert Systems Compare Medical Alert System Reviews What are the best Medical Alert Systems Best Medical Alert System Reviews

Medical Alert System FAQ

A medical alert system is often used by seniors who want to "age in place" rather than move to an independent/assisted living facility. Using a button on a pendant or wrist strap, they can let loved ones and/or emergency responders know that they need help due to a fall or medical situation.
Most systems on the market include a wearable panic button and round-the-clock remote monitoring. You can choose a plan that covers in-home use only or one that includes coverage when the wearer is out and about.
That depends on the person using the system and what kind of help they might need. Some medical alert systems include automatic fall detection, GPS tracking, and even smartwatch features like heart rate monitoring and tracking health goals.
Pricing varies, but you can anticipate monthly service fees ranging from $19.95 to $56.95 - the higher your coverage, the more you'll pay per month. You'll also need to factor in equipment costs: some service providers let you choose between buying it outright (lower monthly fees) and renting it (higher monthly fees).
Unfortunately, you won't get coverage for a medical alert system through Original Medicare or Medicaid. But, if you have a supplemental insurance plan, you might be able to get a discount. Check with your carrier if this applies to you.
The majority of medical alert systems come with a 30-day trial or money-back guarantee. However, with respect to the equipment, you'll want to read the fine print to understand your provider's terms if something goes wrong with your panic button or with any other devices down the line.
Yes. Very few medical alert providers lock you into a long-term contract. Most often, you'll get a prorated refund for any prepaid months of coverage once you return rented equipment. Plus, you have that initial trial period of 15-30 days that's offered by most medical alert services.
Your best bet is to see what other customers have to say. Look for reviews, preferably on third-party sites not affiliated with the provider. Another great resource is the Better Business Bureau: an "A+" rating and accreditation are good signs that you or your loved one will be well-protected by a particular medical alert service.

Compare Medical Alert Systems

Select any 2 Medical Alert Systems to compare them head to head

  • Bay Alarm Medical
  • LifeFone
  • LifeStation
  • MobileHelp
  • ADT
  • Medihill
  • Alert 1
  • Philips Lifeline
  • Medical Guardian
  • Life Alert
  • ResponseLINK
  • Rescue Alert
Bay Alarm Medical vs LifeFone Bay Alarm Medical vs LifeStation Bay Alarm Medical vs MobileHelp Bay Alarm Medical vs ADT Bay Alarm Medical vs Medihill Bay Alarm Medical vs Alert 1 Bay Alarm Medical vs Philips Lifeline Bay Alarm Medical vs Medical Guardian Bay Alarm Medical vs Life Alert Bay Alarm Medical vs ResponseLINK Bay Alarm Medical vs Rescue Alert LifeFone vs LifeStation LifeFone vs MobileHelp LifeFone vs ADT LifeFone vs Medihill LifeFone vs Alert 1 LifeFone vs Philips Lifeline LifeFone vs Medical Guardian LifeFone vs Life Alert LifeFone vs ResponseLINK LifeFone vs Rescue Alert LifeStation vs MobileHelp LifeStation vs ADT LifeStation vs Medihill LifeStation vs Alert 1 LifeStation vs Philips Lifeline LifeStation vs Medical Guardian LifeStation vs Life Alert LifeStation vs ResponseLINK LifeStation vs Rescue Alert MobileHelp vs ADT MobileHelp vs Medihill MobileHelp vs Alert 1 MobileHelp vs Philips Lifeline MobileHelp vs Medical Guardian MobileHelp vs Life Alert MobileHelp vs ResponseLINK MobileHelp vs Rescue Alert ADT vs Medihill ADT vs Alert 1 ADT vs Philips Lifeline ADT vs Medical Guardian ADT vs Life Alert ADT vs ResponseLINK ADT vs Rescue Alert Medihill vs Alert 1 Medihill vs Philips Lifeline Medihill vs Medical Guardian Medihill vs Life Alert Medihill vs ResponseLINK Medihill vs Rescue Alert Alert 1 vs Philips Lifeline Alert 1 vs Medical Guardian Alert 1 vs Life Alert Alert 1 vs ResponseLINK Alert 1 vs Rescue Alert Philips Lifeline vs Medical Guardian Philips Lifeline vs Life Alert Philips Lifeline vs ResponseLINK Philips Lifeline vs Rescue Alert Medical Guardian vs Life Alert Medical Guardian vs ResponseLINK Medical Guardian vs Rescue Alert Life Alert vs ResponseLINK Life Alert vs Rescue Alert ResponseLINK vs Rescue Alert
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