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Bay Alarm Medical Review

Wednesday, February 28th

2024 Medical Alert System Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Bay Alarm Medical Review 5 Star Rating

Bay Alarm Medical

5 Star Rating
  • "A+" Better Business Bureau rating
  • Extremely high customer ratings
  • 30-day risk free trial
  • Made and monitored in the USA
  • Free ground shipping
  • No hidden fees
  • First month of service free
Top Consumer Reviews Best-In-Class Blue Ribbon Award

For over 70 years Bay Alarm Medical has aspired to become the world's best medical alert system, empowering people to live a healthy and safe life. They have a serious and impressive commitment to their customers through transparent policies and readily available team members. Bay Alarm Medical has an "A+" rating from the Better Business Bureau and extraordinarily high customer reviews.

Pick your product and package

Bay Alarm Medical boasts that they are "heavy on features, light on price." To get started, you'll first need to choose whether you want an in-home medical alert system, a GPS mobile help button, or an SOS smartwatch. Each option comes with different packages to ensure you have the most personalized care to fit your day-to-day needs. The in-home medical alert system has a basic ($19.95/month), preferred ($29.95/month), and premium ($39.95/month) solution. The basic option requires a landline while the other two use cellular and have faster connection speeds and a wall button package (premium required).

GPS help button

The GPS mobile help button comes in a lite ($29.95/month), plus ($39.95/month), and bundle ($49.95/month) version. All of them need to be purchased initially for a one-time cost of $79. They all offer 24/7 USA-based monitoring and caregiver tracking. However, the plus and bundle versions include fall detection and the bundle comes with in-home protection as well.

GPS Smartwatch

The third product offered by Bay Alarm Medical is their SOS Smartwatch. The initial device purchase is $159 and you can either opt for just the watch itself for $29.95/month or an in-home system with the watch for $39.95/month. Both include 24/7 monitoring and location tracking.

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Call for reassurance before you buy

There is plenty of detailed product information listed on Bay Alarm Medical's site about specifications, billing, battery life, tracking, calling, and more. If you have any questions or concerns that aren't addressed before buying an alert system here, the company recommends that you reach out and discuss your options with one of their representatives. Their sales and consultation department is available Monday - Friday 6am - 5pm PST, as well as from 8am - 12pm and 12:30pm - 4:30pm PST Saturday and Sunday.

Not locked into contracts

The price-lock guarantee from Bay Alarm Medical assures customers that their monthly rate will never increase. If for any reason you need to cancel your service, you can do so at any time and Bay Alarm Medical will refund any unused months. To cancel, you'll just need to reach out to the company over the phone and then ship the equipment back to them. The whole process can take up to 2-3 weeks.

30-day trial

Bay Alarm Medical provides a 30-day risk-free trial for all customers to take advantage of. They encourage everyone to test the system in multiple areas of the home to check the range and two-way communication. If you decide you aren't happy with the service, you can send back the system and you'll get your money refunded, minus shipping costs.

You're in good hands

Perhaps the most impressive thing about Bay Alarm Medical is their loyal customer base. We are thrilled with this company after only skimming the surface of their 7,000+ customer reviews about the incredible customer service they provide, high-quality equipment, easy ordering process, and much more. It's not uncommon to see that people have repeatedly used Bay Alarm Medical's Service and never been let down. With customer praise like this, you know you're in good hands. Bay Alarm Medical has earned our highest rating.

What is the Best Place to Purchase a Medical Alert System?

Medical alert systems have grown in popularity over the years due to their ability to get a person life-saving help in the case of an emergency. Many senior citizens prefer to stay in their homes for as long as possible rather than move to a care facility - and that presents certain risks if they aren't being routinely monitored. A medical alert system can quickly contact emergency services in the event of a fall or other unexpected health issue to protect the safety of the wearer 24/7.

Seniors typically wear medical alert systems around their wrist or neck for convenience. Certain companies offer wall or shower-mounted devices as well. Using them is as easy as clicking a single button to get in touch with an operator and reach out for immediate emergency help. As an added safety measure, some systems automatically detect when the wearer has fallen to make sure they aren't left alone when they are unable to press the button.

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Medical Alert System FAQ

A medical alert system is often used by seniors who want to "age in place" rather than move to an independent/assisted living facility. Using a button on a pendant or wrist strap, they can let loved ones and/or emergency responders know that they need help due to a fall or medical situation.
Most systems on the market include a wearable panic button and round-the-clock remote monitoring. You can choose a plan that covers in-home use only or one that includes coverage when the wearer is out and about.
That depends on the person using the system and what kind of help they might need. Some medical alert systems include automatic fall detection, GPS tracking, and even smartwatch features like heart rate monitoring and tracking health goals.
Pricing varies, but you can anticipate monthly service fees ranging from $19.95 to $56.95 - the higher your coverage, the more you'll pay per month. You'll also need to factor in equipment costs: some service providers let you choose between buying it outright (lower monthly fees) and renting it (higher monthly fees).
Unfortunately, you won't get coverage for a medical alert system through Original Medicare or Medicaid. But, if you have a supplemental insurance plan, you might be able to get a discount. Check with your carrier if this applies to you.
The majority of medical alert systems come with a 30-day trial or money-back guarantee. However, with respect to the equipment, you'll want to read the fine print to understand your provider's terms if something goes wrong with your panic button or with any other devices down the line.
Yes. Very few medical alert providers lock you into a long-term contract. Most often, you'll get a prorated refund for any prepaid months of coverage once you return rented equipment. Plus, you have that initial trial period of 15-30 days that's offered by most medical alert services.
Your best bet is to see what other customers have to say. Look for reviews, preferably on third-party sites not affiliated with the provider. Another great resource is the Better Business Bureau: an "A+" rating and accreditation are good signs that you or your loved one will be well-protected by a particular medical alert service.
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Continued from above...

There are more medical alert options popping up all the time, so it's wise to do your research and make sure you find the best one for you or your loved one. Some tried and true companies have been around for years and have a lot of customer feedback while others are brand new with updated features and technologies.

You'll want to find a company that gives transparent pricing information and makes it as easy as possible to use their device. Medical alert systems are important, and companies shouldn't make your purchase confusing or unnecessarily expensive. Shopping online helps you compare retailers and find your best option.

Since there are many companies that sell medical alert systems, we have provided important information for you to consider when shopping around:

  • Cost: How much will you have to spend for the equipment? What is the price of the ongoing monitoring fees? Are you able to get pricing right away or will the company make you talk to a sales representative beforehand?
  • Contracts: Do you have to commit to a long-term contract in order to sign up for a company's services? Or can you go month-to-month? How easy is it to cancel if you are unsatisfied with the product or no longer need it?
  • Variety of features: Does the medical alert system come with automatic fall detection? How many devices does the company offer to wear and put around your house? Does the product have good range in case the wearer walks outside or happens to fall in a more remote corner of the house?
  • Reputation: What do customers say about their experience with the product and customer service? Does the medical alert system work reliably or have people experienced issues with it? Is the company accredited and rated by the Better Business Bureau?

TopConsumerReviews.com has reviewed and ranked the best places to purchase a medical alert system. We hope this information helps you find the best product to ensure safety and give peace of mind to you or the senior in your life.

Compare Medical Alert Systems

Select any 2 Medical Alert Systems to compare them head to head

  • Bay Alarm Medical
  • LifeFone
  • LifeStation
  • MobileHelp
  • ADT
  • Medihill
  • Alert 1
  • Philips Lifeline
  • Medical Guardian
  • Life Alert
  • ResponseLINK
  • Rescue Alert
Bay Alarm Medical vs LifeFone Bay Alarm Medical vs LifeStation Bay Alarm Medical vs MobileHelp Bay Alarm Medical vs ADT Bay Alarm Medical vs Medihill Bay Alarm Medical vs Alert 1 Bay Alarm Medical vs Philips Lifeline Bay Alarm Medical vs Medical Guardian Bay Alarm Medical vs Life Alert Bay Alarm Medical vs ResponseLINK Bay Alarm Medical vs Rescue Alert LifeFone vs LifeStation LifeFone vs MobileHelp LifeFone vs ADT LifeFone vs Medihill LifeFone vs Alert 1 LifeFone vs Philips Lifeline LifeFone vs Medical Guardian LifeFone vs Life Alert LifeFone vs ResponseLINK LifeFone vs Rescue Alert LifeStation vs MobileHelp LifeStation vs ADT LifeStation vs Medihill LifeStation vs Alert 1 LifeStation vs Philips Lifeline LifeStation vs Medical Guardian LifeStation vs Life Alert LifeStation vs ResponseLINK LifeStation vs Rescue Alert MobileHelp vs ADT MobileHelp vs Medihill MobileHelp vs Alert 1 MobileHelp vs Philips Lifeline MobileHelp vs Medical Guardian MobileHelp vs Life Alert MobileHelp vs ResponseLINK MobileHelp vs Rescue Alert ADT vs Medihill ADT vs Alert 1 ADT vs Philips Lifeline ADT vs Medical Guardian ADT vs Life Alert ADT vs ResponseLINK ADT vs Rescue Alert Medihill vs Alert 1 Medihill vs Philips Lifeline Medihill vs Medical Guardian Medihill vs Life Alert Medihill vs ResponseLINK Medihill vs Rescue Alert Alert 1 vs Philips Lifeline Alert 1 vs Medical Guardian Alert 1 vs Life Alert Alert 1 vs ResponseLINK Alert 1 vs Rescue Alert Philips Lifeline vs Medical Guardian Philips Lifeline vs Life Alert Philips Lifeline vs ResponseLINK Philips Lifeline vs Rescue Alert Medical Guardian vs Life Alert Medical Guardian vs ResponseLINK Medical Guardian vs Rescue Alert Life Alert vs ResponseLINK Life Alert vs Rescue Alert ResponseLINK vs Rescue Alert
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