Wednesday, June 18th
2025 Medical Alert System Reviews
LifeFone
- Pay monthly, quarterly, or yearly
- Price-lock guarantee
- 30-day money-back guarantee
- Cancel anytime
- Limited lifetime warranty
- "A+” Better Business Bureau rating
LifeFone has been a valuable resource for people since 1976. Their service is provided by US-based employees and has been recognized by the National Council for the Aging, the National Stroke Association, WebMD, and the National Institute of Senior Citizens.
Cater to your lifestyle
Whether you like to stay close to home or be out and about shopping, visiting friends and family, or fine dining, LifeFone has products to cater to you. Their "At-Home & On-The-Go Active” voice-in-pendant, is a small mobile device that comes in either gold or black and has a 5-day battery life. It uses cellular service in your area and works nationwide so you can press the help button and receive assistance no matter where you are. The cost is $43.95/month if you pay monthly, $128.85 quarterly, or $439.44 annually.
Caregiver tracking
Similar to the "At-Home & On-The-Go Active” pendant is the "At-Home & On-The-Go VIPX” that is $41.95/month instead with a 10-day battery life and an optional caregiver tracking app where you can view the wearer's first motion of the day, activity, and location for an extra $8/month.
Small and versatile
The "VIP Flex” is the smallest and most versatile product from LifeFone. It works through LifeFone's cellular service in your area and can be worn as a pendant, on your wrist, or on a belt clip. It has unlimited range and a 5-day battery life. Each month the cost for this device and service is $41.95, with an optional $5 upgrade for fall detection. You could also choose to pay $131.85 quarterly or $461.45 per year and save a bit on the overall monthly cost.
Sleek and discreet
LifeFone's "At-Home & On-the-Go Safe Watch Active” is the most discreet life alert system. It looks just like a smartwatch and has GPS technology with optional caregiver tracking. For an extra $5/month it can be enabled with automatic fall detection too. This device can monitor your heart rate, track your steps, show you the weather, warn you of low battery, and has a powerful 2-way speaker for when you need to reach emergency contacts. It's water resistant, so you never need to take it off. The cost for this item is $49.95/month, $143.85 quarterly, or $505.45 annually.
Stay close to home
For the people who like to kick back at home most of the time, the at-home landline or cellular system will be a good option. The landline option requires a landline (makes sense) and gives up to 1,300 feet of range with a 32-hour battery life. It's $24.95/month compared to the cellular option with identical features that's $30.95/month with small discounts if you sign up quarterly or yearly. Both systems have the capability for automatic fall detection for an extra $5/month.
Straightforward pricing
You never have to pay activation fees, installation fees, or upfront deposits at LifeFone. Plus, once you subscribe, your price is locked in and won't change. You can cancel your service at any time and receive a refund for any prepaid, unused amount. If you refer other subscribers to LifeFone, you'll get a free month off of your service for each person who signs up.
Money-back guarantee
LifeFone is one of those companies we want to celebrate because they offer a 30-day money-back guarantee. This shows us that they stand behind the quality of their devices and emergency response team. If you're not happy with their service or devices within 30 days, you can send them back for a full refund.
$5 for upgraded warranty
All LifeFone products come with a limited lifetime warranty. This means they are guaranteed to be free of manufacturing defects or you'll get a replacement at no cost. If you want to have a more comprehensive warranty in case of theft, damage, or loss, you can pay $5 monthly for LifeFone's protection plan and get equipment replacement for a deductible.
No red flag ratings
The Better Business Bureau has given LifeFone an "A+” rating. They have excellent customer reviews from people who have had real life-threatening emergencies and were able to get help from LifeFone. Subscribers say that their service is extremely reliable and responsive, customer support is great to work with, and setup is as easy as can be. Overall, people are very pleased with LifeFone and their pricing, so we are reassured by this.
Big thumbs up
We like how transparent LifeFone is with their pricing, device features, and policies. It's not hard to figure out which device fits in your budget and makes the most sense for what your life is like day-to-day. LifeFone scores extra points with us for offering a 30-day guarantee, so we're really happy with this company and feel confident recommending them as one of our top choices for medical alert systems.
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Medical alert systems bring an added sense of safety to the wearer and give peace of mind to their loved ones. For elderly or disabled individuals who live independently, it's important to have a quick means of communication to alert someone in case of an emergency. This could be a fall, the onset of a heart attack, or some other medical crisis. Medical alert systems contact emergency services to provide urgent care to the wearer.
You might think, "Why not just use a cell phone to call for help”? Well, sometimes the time it takes to dial a phone number or look up a phone contact will take too long. Also, it's likely that if someone fell out of their car or even around the house, they may not have their phone in hand. Plus, some patients who show signs of dementia may get confused and not know who to call when it comes down to it - or not have the dexterity to dial.
Medical Alert System FAQ
Continued from above...
Medical alert systems can be worn as a bracelet or necklace, so they stay out of the way, but are conveniently accessible at all times. Some companies have shower-mounted devices that can withstand heat and moisture. No matter how you wear your device or where it is, the point is that they're as easy as clicking a single button to connect to an operator and ask for help. A neat feature available with some medical alert systems is the ability for the device to detect a fall before the person even calls for help. This could be life-saving if someone was unable to speak or move due to their fall.
There are quite a few companies that offer medical alert services. Some have a long-established history and tons of feedback from customers. Others are newly entering the industry, so it's important to do a lot of research about each one to find a company that will be responsive to the wearer, keep up-to-date with latest technologies, and be around for a long time. Look for a company that's really transparent with their pricing so you won't be overpaying or confused about what the price will be month-to-month.
We've thoroughly explored many of the companies that sell medical alert systems. They each offer a slightly different variety of features and pricing plans, so you'll need to go with the one that will be the best solution for yourself or your loved one. We've highlighted a few things that we recommend you look for specifically as you shop around:
- Cost. There's usually a one-time cost to buy the medical device equipment and then an ongoing fee for the service to be available 24/7. Does the company have all their pricing clearly posted on their website or do you have to talk with a sales agent to figure it out? Transparent is best, so go with a company that makes it easy to see what you'll be paying.
- Contracts. How does the company structure their contracts? Are you able to pay month-to-month or will you need to commit to something longer than that? What is the process for canceling if you no longer need the service at some point?
- Features. Do you get automatic fall detection with your device? Does the company provide more than one device to keep around the house or does this cost a lot extra? How strong is the connection on the device around the house or in the yard?
- Reputation. You get a pretty good idea of how reliable and trustworthy a company is based on how they've treated their customers in the past. People will speak up about this, so pay attention to customer reviews as well as the company's rating from the Better Business Bureau.
To give you the best, most reliable experience with a medical safety device, the experts at Top Consumer Reviews have vetted multiple companies and done plenty of research on the pros and cons of each. We hope this information proves valuable guidance to help you find a medical device company that gives you an added sense of safety!
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