Life Fone Review

Thursday, October 21st

2021 Medical Alert System Reviews

Life Fone

• Cost: Starting at $24.95/month

Since 1976, LifeFone has been a part of the healthcare communications industry. With both a A+ rating at the BBB and thousands of independently-verified positive customer reviews, this company continues to offer reliable, effective service through their medical alert systems.

When considering what LifeFone has to offer, you'll see that they have three general packages for their medical alert services:

• At Home Landline and Cellular: for a monthly fee of $29.95 for landline service and $34.95 for cellular connection, you'll get an in-home base unit and a wristband or pendant help button with a range of 1,300 feet: one of the best in the industry. It also includes a high/low temperature sensor, where help can be automatically summoned if extreme temperatures are detected.
• At Home and On-the-Go GPS: for a monthly fee of $39.95, you'll get both an in-home base unit and a mobile system that can be used anywhere and that uses AT&T cellular coverage and GPS to determine your location in an emergency. You'll have 600 feet of range from this base station and 350 feet of range from the mobile unit, which can be placed in different parts of your residence when at home to expand your signal coverage and voice range.
• At Home and On-the-Go GPS with Voice-in-Pendant: for a monthly fee of $46.95, you'll get the same features as the previous package, with the addition of a pendant that includes a two-way speaker. The pendant can also be worn on a belt clip, and it allows you to speak directly to the 24/7 monitoring center in the event that you need help. It should be noted that LifeFone does not recommend this system for those who have trouble hearing; instead they should consider the previously-described medical alert system.

All plans offer discounts if you pay quarterly or annually; look at the bottom of the main pricing page to see those options. Only the annually-paid plans come with free standard shipping on your equipment; however, there was a limited-time promotional offer at the time of our review that included free shipping and a free month of service on all plans, regardless of payment schedule.

LifeFone has a 30-day free trial on all medical alert systems, and you can cancel at any time. If you've prepaid for your service, you will get a refund on any unused amount as soon as your equipment is returned.

The company offers several add-on services, such as daily-check in calls, medication reminders, and location services. Check at the bottom of your desired plan's pricing and information page to see what additional features are included and at what cost. Most plans allow for free monitoring for a spouse, though you may have to pay for the additional help button pendant or wristband. Also, Fall Detection is available on all plans for an extra charge of either $5 or $10 per month, depending on which plan you choose.

With LifeFone, you also have the opportunity to create a customized plan of Emergency Care Instructions with the help of a customer service agent. This plan includes the user's medical history and medications, preferred hospital and physicians, allergies, as well as family members, friends, or neighbors who should be contacted in an emergency. Such information makes it much more likely that you or your loved one will get the right kind of care in a timely fashion, and that first responders will be well-informed when they arrive.

We were glad to see so many customers with good things to say about LifeFone's response to emergency situations. Their monitoring center has a great track record for getting people help quickly as well as informing the family members or friends designated in the Emergency Care Instructions.

In short, LifeFone keeps people safe with a good selection of medical alert systems that are priced fairly and serviced well.