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Medical Guardian Review

Saturday, December 4th

2021 Medical Alert System Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Medical Guardian Review 5 Star Rating

Medical Guardian

5 Star Rating
  • Cost: Starting at $29.95/month
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Medical Guardian was created by CEO Geoff Gross to address the need to help older adults live with greater freedom while still ensuring their safety, after seeing what his own grandmother went through after falling at home and needing assistance. As an A+ rated company with the Better Business Bureau and glowing reviews from thousands of satisfied customers, Medical Guardian has established itself as the nation's first choice for medical alert systems.

All plans include wearable, lightweight, waterproof panic buttons, as well as round-the-clock monitoring that is always based in the US. There are two main types of service offered by this provider: In-Home and On-the-Go. If you're primarily looking for protection at the user's residence, you'll be choosing among the following three plans:

  • Classic Guardian: starting at $29.95 per month, this plan uses a home landline to connect with Medical Guardian's 24/7 monitoring center. The button-to-base coverage is 1,300 feet - almost as long as four football fields, ensuring that the wearer can connect to the base station no matter where they are in the home. The system also has a 32-hour backup battery life, keeping the user connected even in the event of a power outage. Fall Detection is available for an additional $10/month.
  • Home Guardian: starting at $34.95 per month, this plan frees you from the requirement of a landline, because it uses cellular coverage to connect. You do sacrifice some of the coverage range, which is only 600 feet. On the other hand, because the system uses the AT&T nationwide network for its cellular coverage, you can bring the system with you if you're visiting family or going south for the winter. Fall Detection is also available with this plan, for the extra $10/month.
  • Family Guardian: starting at $79.95/month, this plan combines the extended range of the Classic plan with the cellular coverage of the Home plan. It also gives you the ability to monitor your loved one's activity levels through three in-home safety sensors and the Family Guardian mobile app. You'll be able to see that the person is up and active, or if they've left a door open or wandered during the night. Once again, you can add Fall Detection for $10/month more.
Best Medical Alert Systems

On the other hand, if you're looking for protection that goes with the user, you'll want to consider Medical Guardian's two mobile medical alert systems:

  • Mobile Guardian: starting at $39.95/month, this plan includes a portable device with a built-in speaker, small enough to be worn on a belt or tucked into a pocket or purse. Pushing the emergency button connects the user directly to the monitoring center. This plan also includes a smaller pendant or watch button, with a range of 350 feet from the portable unit. The portable device has a 24-hour battery life and comes with a charging cradle. The system also includes GPS tracking, allowing the wearer to receive help at his or her exact location There is no Fall Detection upgrade available with the Mobile Guardian plan.
  • Active Guardian: starting at $49.95/month, this plan includes the benefits of the Mobile Guardian plan and adds several benefits. You do have to wear the device as a lanyard, because the plan includes Fall Detection. This device also includes WiFi capabilities, allowing the emergency operators to pinpoint the wearer's location through hotspots in the event that the GPS isn't available (e.g. inside a building). The Active Guardian device features a 5-day battery life and recharges within 3 hours.

Medical Guardian also offers several add-ons you may want to consider. For example, if first responders may need a key to enter your residence, you can include a 4-digit lockbox for $2/month; the code is then given to the emergency personnel by the call center, so that they can get in as quickly as possible if the door is locked. You may also want to install a wall-mounted button in locations of frequent falls, such as the bathroom.

We found the pricing for all of Medical Guardian's systems to be very affordable and competitive with other services, especially given that there's no charge for the equipment itself. And, while you never have to sign a lengthy contract to use this company's services, you can save money by choosing a quarterly or annual payment plan. Also, at the time of our review, new customers could get two free months by using a promo code featured at the top of the site, so keep your eyes open for any special promotions that may be in place at the time of your order.

Another plus of using Medical Guardian for your medical alert system is their fantastic customer-friendly policies. If you're not happy with your device, coverage, or any other aspect of the system, you have 30 days from delivery to call Medical Guardian, and another 15 days to return your equipment - for a full refund of your service fees, with no cancellation charge. This is the most generous return policy in the industry.

It's no surprise that customers have glowing things to say about their experience with the service. Their comments say everything you'd want to hear about a medical alert system: "fast response time", "reliable coverage", "saved my life more than once", and much more.

Medical Guardian consistently outpaces other systems with respect to affordability, technology, and reliability of both equipment and emergency response. With their five different plans, available Fall Detection upgrade, and no required contracts or activation fees, Medical Guardian earns our highest rating among companies offering the best medical alert systems.

Who Has the Best Medical Alert Systems?

As the US population ages, the need for medical alert systems grows. Given the increasing number of seniors who prefer to "age in place" - living in their own home as long as possible, rather than moving to an independent or assisted living facility for the elderly - it is easy to see why a medical alert system could make the difference between life and death.

Medical alert systems give users the ability to rapidly contact emergency services, typically through a button worn on the wrist or as a pendant around the neck. All it takes is a click of that button to get in touch with an operator who will help determine if a call to emergency medical services is needed. For added peace of mind, a number of companies offer equipment that can automatically detect when the wearer has fallen.

The Best Medical Alert Systems Compare Medical Alert Systems Compare Medical Alert System Reviews What are the best Medical Alert Systems Best Medical Alert System Reviews

Medical Alert System FAQ

A medical alert system is often used by seniors who want to "age in place" rather than move to an independent/assisted living facility. Using a button on a pendant or wrist strap, they can let loved ones and/or emergency responders know that they need help due to a fall or medical situation.
Most systems on the market include a wearable panic button and round-the-clock remote monitoring. You can choose a plan that covers in-home use only or one that includes coverage when the wearer is out and about.
That depends on the person using the system and what kind of help they might need. Some medical alert systems include automatic fall detection, GPS tracking, and even smartwatch features like heart rate monitoring and tracking health goals.
Pricing varies, but you can anticipate monthly service fees ranging from $19.95 to $56.95 - the higher your coverage, the more you'll pay per month. You'll also need to factor in equipment costs: some service providers let you choose between buying it outright (lower monthly fees) and renting it (higher monthly fees).
Unfortunately, you won't get coverage for a medical alert system through Original Medicare or Medicaid. But, if you have a supplemental insurance plan, you might be able to get a discount. Check with your carrier if this applies to you.
The majority of medical alert systems come with a 30-day trial or money-back guarantee. However, with respect to the equipment, you'll want to read the fine print to understand your provider's terms if something goes wrong with your panic button or with any other devices down the line.
Yes. Very few medical alert providers lock you into a long-term contract. Most often, you'll get a prorated refund for any prepaid months of coverage once you return rented equipment. Plus, you have that initial trial period of 15-30 days that's offered by most medical alert services.
Your best bet is to see what other customers have to say. Look for reviews, preferably on third-party sites not affiliated with the provider. Another great resource is the Better Business Bureau: an "A+" rating and accreditation are good signs that you or your loved one will be well-protected by a particular medical alert service.
Compare the Best Reviews

Continued from above...

There are a wide variety of choices when it comes to medical alert systems: some services that have been on the market for many years, and others that are newer to the industry. When shopping around for the right product for yourself or for a loved one, you may find a straightforward, easy-to-use website that clearly explains your options. On the other hand, some companies still rely on pushy sales tactics that won't give you much information unless you speak with a representative.

As you compare the various medical alert systems currently available, there are several aspects to keep in mind:

  • Cost. How much will you spend for equipment and monitoring fees?
  • Variety of Productsand Services. Can you get the coverage you need? Does the business offer upgrades like fall detection?
  • Cellular vs. Landline. If you or your loved one doesn't have a landline, can they still use the system? Or will you need to incur the extra expenses of installing a landline and paying for a phone plan?
  • Ordering Process. Can you easily shop the site and get what you need on your own terms, or will you have to work with a representative in order to start service?
  • Contracts. Will you have to sign a lengthy service contract for the medical alert system? Can you cancel the service if it doesn't meet your expectations or the user no longer needs it?
  • Reputation. What do other customers say about the company, the equipment, the service, and the attitude of company representatives? Does the business have a rating with the BBB?

TopConsumerReviews.com has reviewed and ranked the best medical alert systems on the market today. We hope these reviews give you the information you need to select the medical alert service that will give you or your loved one extra safety and peace of mind.

Compare Medical Alert Systems

Select any 2 Medical Alert Systems to compare them head to head

best-medical-alert-systems
  • Medical Guardian
  • Bay Alarm Medical
  • Mobile Help
  • Life Fone
  • Philips Lifeline
  • Life Station
  • Rescue Alert
  • ADT
  • Life Alert
  • Alert 1
  • Response Link
Medical Guardian vs Bay Alarm Medical Medical Guardian vs Mobile Help Medical Guardian vs Life Fone Medical Guardian vs Philips Lifeline Medical Guardian vs Life Station Medical Guardian vs Rescue Alert Medical Guardian vs ADT Medical Guardian vs Life Alert Medical Guardian vs Alert 1 Medical Guardian vs Response Link Bay Alarm Medical vs Mobile Help Bay Alarm Medical vs Life Fone Bay Alarm Medical vs Philips Lifeline Bay Alarm Medical vs Life Station Bay Alarm Medical vs Rescue Alert Bay Alarm Medical vs ADT Bay Alarm Medical vs Life Alert Bay Alarm Medical vs Alert 1 Bay Alarm Medical vs Response Link Mobile Help vs Life Fone Mobile Help vs Philips Lifeline Mobile Help vs Life Station Mobile Help vs Rescue Alert Mobile Help vs ADT Mobile Help vs Life Alert Mobile Help vs Alert 1 Mobile Help vs Response Link Life Fone vs Philips Lifeline Life Fone vs Life Station Life Fone vs Rescue Alert Life Fone vs ADT Life Fone vs Life Alert Life Fone vs Alert 1 Life Fone vs Response Link Philips Lifeline vs Life Station Philips Lifeline vs Rescue Alert Philips Lifeline vs ADT Philips Lifeline vs Life Alert Philips Lifeline vs Alert 1 Philips Lifeline vs Response Link Life Station vs Rescue Alert Life Station vs ADT Life Station vs Life Alert Life Station vs Alert 1 Life Station vs Response Link Rescue Alert vs ADT Rescue Alert vs Life Alert Rescue Alert vs Alert 1 Rescue Alert vs Response Link ADT vs Life Alert ADT vs Alert 1 ADT vs Response Link Life Alert vs Alert 1 Life Alert vs Response Link Alert 1 vs Response Link
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