Here you can see how GoHealth and Humana match up head-to-head in a battle for the Best Medicare Advantage Plans in 2025.
GoHealth is a broker that seriously falls short in customer experience. Despite having an informative website, the frustrating call process (including a creepy AI-like interaction and rude representatives) makes it an unpleasant place to try and find a Medicare Advantage Plan. Surprisingly, high BBB ratings contradict negative customer reviews, but the overall experience was so disappointing it easily led to one of our lowest ratings.
Humana is a well-known option for Medicare Advantage Plans, offering comprehensive coverage and a user-friendly website with valuable resources. The quick online quote process, including the ability to add prescriptions, and offering totally online enrollment make it convenient. However, a mixed reputation, with customer reviews citing issues with dental coverage and less competitive pricing, earns Humana an average rating overall.
If you or a family member is nearing 65 - or about to qualify for Medicare Parts A and B - it's a great time to explore coverage that complements your Medicare. Original Medicare pays for a lot, but out-of-pocket costs can add up, so it's worth considering Medicare Advantage plans as an alternative. Many people find these plans appealing because they can bundle benefits and sometimes add extras like vision or dental. Take a moment to compare premiums, provider networks, and prescription coverage so you can pick a plan that truly fits your needs.
Medicare Advantage - also called Medicare Part C - is the private-plan alternative to Original Medicare, offered through insurers that contract with Medicare. These plans bundle all the coverage you'd get under Part A (hospital insurance) and Part B (medical insurance) and often add extras like vision, dental, and prescription drug benefits. Many also include wellness perks that promote preventive care, such as fitness programs, chiropractic services, and physical therapy. Because benefits, costs, and provider networks can vary widely by plan and location, it's worth comparing your options during open enrollment to find the best fit.
Think of a Medicare Advantage plan as the health care version of an all-inclusive resort - you choose one "hotel," meaning one medical network, and the essentials are bundled for you. Instead of juggling separate standalone plans, your prescription drugs and extras like dental, vision, and hearing live under the same roof, so you don't have to piece them together. It also means one member ID and one customer service line, which can make everyday care easier to manage. There's a trade-off, though: just as you stay on the resort grounds, you'll generally stick to the plan's network to get the full benefits. In short, everything you need is packaged in one place.
Medicare Advantage premiums aren't one-size-fits-all; they vary by insurer and by plan. You might see $0-premium options, but they often shift costs elsewhere - think office visit copays and annual deductibles - even though staples like primary care and many prescriptions are usually at least partly covered. If specialist visits are on your calendar, a plan with a higher monthly premium may make more sense because it can lower what you pay at the time of care. It's also smart to compare the total cost of care - premiums plus expected copays and deductibles - and check which doctors and pharmacies are in network so you're not surprised later.
You can sign up for a Medicare Advantage plan either by going directly to an insurer or by working with a broker. If peace of mind matters most, sticking with a company you already know - maybe one that's handled your care before - can feel reassuring, and you'll usually get that carrier's lowest available premium. A broker or referral service, by contrast, lets you compare multiple policies at once, which can surface a competitor with stronger coverage, and a good broker will advocate for you and explain the trade-offs. Whichever route you choose, double-check that your doctors, hospitals, and prescriptions fit the plan's network and formulary.
Whatever route you take, start by getting familiar with the Medicare Advantage options in your area - what each plan covers and what the typical premiums look like for people your age, gender, and location. Doing that homework makes it easier to say no to a plan that doesn't fit and keeps you from being rushed into the wrong choice. It also helps to check provider networks and prescription drug formularies, since those details can change what a plan really costs you. When you're ready to apply, you'll need your Medicare number, so be sure you've enrolled in Medicare Parts A and B before you pick your Advantage coverage.
If all of this sounds like a lot, don't worry. We've got your back. To simplify the process of finding Medicare Advantage Plans that are worth your time, we've put together a few criteria that might help you sort it all out:
To help you keep it simple and focus on your health and well-being, Top Consumer Reviews has reviewed and ranked the best Medicare Advantage Plans available today. This way, you can save time and money as you join (or change to) a new plan. We hope our research will help you find the best deals, the friendliest reps, and the top coverage so you can enjoy your golden years stress-free!
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