How to Choose a Mobility Scooter

Monday, December 2nd

There are many differences between a powered mobility scooter and a powered wheelchair.

Powered wheelchairs are smaller, primarily for indoor use, and can be either front-wheel or rear-wheel drive. They provide mobility for people who have limited use of their arms and hands. They are often controlled by a single joystick that can be mounted on either the right or left. An advantage of a powered wheelchair is that they have no obstruction in the front, so they can pull directly up to a table or counter. They are also compact, not much longer or wider than a regular chair. This means they can be driven down hallways and through doors that might be too narrow for a larger scooter. If you need to be able to get around in your own home and have limited use of your arms or hands, a chair might be right for you.

Scooters are built primarily for outdoor use (or in large venues, like shopping malls) and are for people who are able to do some walking, for example getting off the scooter and walking into a store to shop. Scooters come in three wheel or four wheel configurations, often with pneumatic tires to handle uneven terrain. Larger tires provide increased ground clearance, which helps cross low obstacles that might be more challenging to powered wheelchairs. Scooters usually come with handlebars mounted on a steering column in the front, so they cannot be pulled directly up to a table. To use a mobility scooter, you must be able to steer and operate the controls with your arms and hands. There is usually an accelerator control mounted to one side of the handlebars or the other. Releasing the accelerator is what activates the brake.

Every chair or scooter should have a comfortable seat, a backrest, and support for the feet that together provide a sturdy and safe platform for riding. The seat on a mobility scooter will usually swivel right and left, making mounting and dismounting easier. A scooter might require a higher step up or down compared to a powered wheelchair.

If you are going to be using your chair or scooter outdoors, the seat should be wide enough for you to sit comfortably in outdoor clothing. However, it should not be so wide that you do not feel secure when sitting facing squarely forward. On the other hand, if the seat is too narrow you might be unable to shift your weight occasionally and limit the amount of time you can sit comfortably.

To sum up:

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Mobility Scooter Company FAQ

What is a mobility scooter?

For people who have difficulty with getting around (due to age, illness, or other reasons), mobility scooters represent freedom. You've probably seen them in use at theme parks, at the grocery store, and other locations that require a lot of walking. Mobility scooters differ from power wheelchairs in that they are operated more like a moped, and users need to be able to get on and off.

What kinds of mobility scooters are there?

Most scooters are classified by style and use. For example, you can get folding scooters if you don't have a rack for transporting a full-size scooter on your vehicle, travel scooters for vacations, scooters for indoor/outdoor use, and so forth.

What are some extra features I should consider?

As you shop for a scooter, your first considerations will probably be practical. What is the intended usage? Do you need a model with a higher rider weight capacity? Do you prefer three wheels or four? From there, it's time to have fun: accessories range from cup holders to flags, canopies for frequent outdoor trips in sunny weather, and beyond.

How much do they cost?

Mobility scooters range from $500 to over $7000. Be sure to read the fine print to determine what is included in your base price: some scooters come with a free charger and battery, but others require you to purchase them in addition to the cost of the scooter.

How much will I pay for delivery?

Many retailers of mobility scooters include delivery in the retail price. If you want "white glove delivery" that covers the assembly and setup of your scooter, expect to pay $100 to $200 for the service.

Will Medicare/Medicaid pay for a mobility scooter?

Medicare Part B considers mobility scooters as "durable medical equipment". If your physician writes an order confirming that you have a medical need for a scooter, you will qualify. Medicare covers 80% of the cost, and the remaining 20% is your responsibility (though that portion could be covered by a Medigap plan, if you have one). Similar terms apply if you have coverage through Medicaid.

Is there a warranty?

Yes, mobility scooters usually have warranty coverage, both through the manufacturer and the retailer. The warranty period is typically a year and includes in-home technician visits if needed. You may also be able to purchase an extended warranty for longer coverage.

If I don't like the mobility scooter, can I return it?

Return policies vary by retailer. Most have a period ranging from 15 to 30 days in which you can send your scooter back; however, hefty restocking fees of up to 25% of the purchase price could be a deterrent. You may have to pay for return shipping fees as well.