Friday, July 11th
2025 Mobility Scooter Company Reviews
Hoveround
- Mobility scooters starting at $799
- Free shipping
- 15-day return policy
- "A” Better Business Bureau rating
Hoveround's founder, Tom Kruse, had a vision of building a wheelchair that could easily go anywhere someone could walk. They've been in the business for over 28 years and have become the biggest direct-to-consumer manufacturer of maneuverable, compact power chairs in the US. The company prides itself in controlling the manufacturing, design, delivery, and service of their Hoveround chairs.
Few but specialized products
You won't find a big selection of all different types of mobility scooters and power chairs here, since Hoveround has really honed in on a few specific products. They claim to be the first ones who designed a power chair with a narrow, rounded front. This design allows users to easily turn corners and navigate small spaces like bathrooms and hallways without causing any damage to themselves, the walls, furniture, or their power chair. Every chair and scooter is custom-assembled in the USA and comes straight from their warehouses and fully-stocked service vans throughout the country.
Standard options for under $2,000
There are 8 total power wheelchairs you can browse on Hoveround's site. They have 13 mobility scooters as well. Their mobility scooters come with either 3 or 4 wheels and most of them are either black, red, or blue. The style of these scooters is very standard-looking and there are slight ranges in features like their weight capacity, maximum speed, the terrain they're built for, frame size, and operating range. The lowest price you'll find is $799 and the most expensive mobility scooter is $3,625, so the majority of scooters are under $2,000 (which isn't bad).
Basic warranty information
To find out the warranty information for your mobility scooter, visit the "Our Warranty Policy” page and select the model you purchased or plan to purchase. There are three models that have warranty information; otherwise you'll just need to refer to the specifications tab of your product page to see the warranty on the frame, drive train, electrical, and batteries. You won't get as many details this way, but it gives you a good enough idea of how long you have to rely on a warranty for the specific parts of your mobility scooter.
No shipping costs
They don't advertise it on their website, but we found that when we went through the checkout with a mobility scooter in our cart, shipping was free. Hoveround doesn't have a lot of shipping information on their site, so we weren't able to see exactly how long it might take for our mobility scooter to arrive once we paid for it.
15 day return window
If you're unsatisfied with your mobility scooter, Hoveround will let you return it within 15 days of purchase to qualify for a refund. If your order was shipped directly to you, you'll be charged a 25% restocking fee if you return it, and you'll have to pay for return shipping. Normally we whine and moan about restocking fees, but we've found that in the mobility scooter industry, they're extremely common.
Kind and professional customer service team
Hoveround has an "A” rating from the Better Business Bureau. None of their mobility scooters have customer ratings, which is not-so-helpful. We found some third-party reviews from people saying that they were happy with their mobility chair, but not very many. A lot of reviews refer to other products like their power wheelchairs, vehicle lifts, stair lifts, accessories, and bed and bathroom aids. Customers do say that they like working with Hoveround's customer service team and everyone is kind and knowledgeable.
Basic, but a decent choice
If you just want a basic, functional mobility scooter that won't stand out and doesn't have all the bells and whistles, you'll be fine shopping at Hoveround. Their selection is a lot smaller than our highest-rated sites, but it surely will offer good solutions for many people. Their power and electric wheelchairs are the product they started out with and focus the most on, so if you're interested in a power chair instead, definitely check out Hoveround. They have a shorter return policy than some other companies we've researched and we wish they had more product reviews, but otherwise this is a good place to shop, so they've earned an above-average rating from us.
More Mobility Scooter Company Reviews
The 10 Best Mobility Scooter Companies
Where is the Best Place to Buy a Mobility Scooter?
We often take the ability to walk and run for granted. When you get an injury and need a knee replacement, develop severe arthritis, or find that aging has taken its toll on your ability to walk long distances, it may feel like your life has to come to a standstill. After all, simply getting around the house, running basic errands, or going on a dream vacation all require being able to get to and from independently.
If you're limited in your ability to walk around comfortably, you may be wondering how to get a sense of normalcy back and move forward in life (pun intended). Mobility scooters are a fantastic (and fun) way to reclaim your independence and productivity. There are all types of scooters for both indoor and outdoor terrain as well as different designs to fit your style.
Mobility Scooter Company FAQ
Continued from above...
There are a range of features you can look for on a mobility scooter like 3 or 4 wheels, LED safety lights, upgraded suspension, oversized baskets and more. Do you need one that can easily fit in and out of your vehicle? How long will you need it to go on a single charge?
Some scooters have weight maximums, so pay close attention to that detail too. It may help to jot down a list of all the most important features you need your mobility scooter to come with before you jump online, so that you know exactly what to be searching for.
Since mobility scooters have become increasingly popular over the years, you'll find that there are quite a few retailers to choose from. These companies usually arrange their selection by 3- or 4-wheel scooters, travel scooters, heavy-duty scooters, accessories, lifts, trailers, and more. Ideally you'll find a retailer that lets you filter by price so you can easily identify all the choices within your budget. You'll want to shop from a reputable store that gives every detail you'd want to know before spending a few thousand dollars on a mobility scooter.
We've done a lot of the important research regarding some of the best online retailers that sell mobility scooters and recommend keeping the following things in mind when you're shopping:
- Selection. Are there a variety of different brands sold through the retailer? Do they have a range of colors and scooters with different features? It may initially appear that a company has a big stock of mobility scooters, but be sure that most of them are in-stock to get an idea of how big their selection actually is.
- Website navigation. Is it easy to see all the options you have through the retailer? Is their website simple to navigate and narrow down the types of mobility scooters you're most interested in? You don't want to waste your time shuffling through a confusing website with overwhelming amounts of information and indistinct product descriptions that leave you confused about which mobility scooter to choose.
- Warranty. The warranty should be listed in the product description. Be sure to pay attention to this so you know how long you'd have to get your mobility scooter fixed or replaced if something were to go wrong with it in the first few months. Most scooters come with 1-2 years of coverage, but you may be able to purchase extended warranty coverage through the retailer.
- Reputation. When you're buying something as important as a mobility scooter, you'll want to be sure the company ships on time, has a good customer service team, and provides quality products. Pay attention to what other buyers have said about their experience and the rating from the Better Business Bureau as well.
The experts at Top Consumer Reviews have researched the most important things you'd need to know about choosing a mobility scooter. We hope this information helps you find something that gets you back to enjoying your day-to-day activities with ease!
Compare Mobility Scooter Companies
Select any 2 Mobility Scooter Companies to compare them head to head
Mobility Scooter Company Articles
Trending Scooter News
Related Mobility Scooter Company Reviews
Since you're interested in Mobility Scooter Companies, here are some other reviews you might find interesting.
Newest Reviews
