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Spinlife Review

Thursday, December 3rd

2020 Mobility Scooter Company Reviews

Spinlife Review 4.5 Star Rating

Spinlife

4.5 Star Rating
  • Cost: From $649 to $5,249

SpinLife is the nation's biggest mobility scooter store. With headquarters in Ohio, this BBB-accredited company currently has an "A+" rating

You'll find their website very simple to use, allowing you to shop by the type of scooter or wheelchair you want, or by well-known brands like Pride and Drive Medical. You can also sort your results by weight capacity or price range. We found their prices to be on par with competitor stores.

Making their scooters even more affordable is a 110% price match guarantee, should you happen to find a particular model at a lower price on a similar website. Plus, you'll get free shipping on every order of $50+, which definitely includes all of the mobility scooters sold by SpinLife.

This is one of the few retailers that doesn't charge a restocking fee on scooters - but be aware that if you should order a power wheelchair, those do have a 15% restocking charge. In all cases, you can return your power scooter in unused condition and in original packaging within 30 days of delivery for a full refund.

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One of the best features of this retailer is SpinLife University. There you'll find extensive, helpful information about how to choose the right power chair or scooter, important differences between different models, and even interactive images to make it much easier to understand all of the products they sell. If you've still got questions, you'll be able to reach a SpinLife specialist through their toll-free number, online via live chat, or through email.

We really appreciate SpinLife's dedication to individuals with mobility challenges: students who use power or manual wheelchairs and are students of a 4-year university or college can apply for a $1,000 scholarship or a $500 gift card.

SpinLife dropped a half-star in our rankings since our last review. Why? We found a number of complaints that described difficulties in getting scooters serviced after purchase. In all other regards, this store's reputation is intact: an A+ with the Better Business Bureau, a customer-friendly website, and true dedication to people with mobility challenges. But, those customer comments had to be taken into account when determining where to place SpinLife among companies selling mobility scooters.

On the whole, though, SpinLife has an excellent variety of mobility scooters, customer-friendly returns and price matching policy, and a very useful website full of information to help even the most novice shopper. We recommend that you consider SpinLife when deciding which mobility scooter to buy.

Who Has the Best Mobility Scooters?

For those with difficulties getting around at home or in public, mobility scooters are the most popular way of helping them stay active and engaged in life. From simplifying shopping trips to making it possible to get safely from one room to another, mobility scooters make it possible to stay independent even when users are managing difficult health conditions that affect their mobility.

When deciding which mobility scooter is right for you or for a loved one, the first consideration is what it will be used for. For example, the type of scooter you'd buy for someone who will use it primarily indoors is vastly different from what would be necessary for long trips outside. Another factor to consider is weight and portability: will you need to be able to lift it into a van or other vehicle for transport?

The Best Mobility Scooter Companies Compare Mobility Scooter Companies Compare Mobility Scooter Company Reviews What are the best Mobility Scooter Companies Best Mobility Scooter Company Reviews

Mobility Scooter Company FAQ

For people who have difficulty with getting around (due to age, illness, or other reasons), mobility scooters represent freedom. You've probably seen them in use at theme parks, at the grocery store, and other locations that require a lot of walking. Mobility scooters differ from power wheelchairs in that they are operated more like a moped, and users need to be able to get on and off.
Most scooters are classified by style and use. For example, you can get folding scooters if you don't have a rack for transporting a full-size scooter on your vehicle, travel scooters for vacations, scooters for indoor/outdoor use, and so forth.
As you shop for a scooter, your first considerations will probably be practical. What is the intended usage? Do you need a model with a higher rider weight capacity? Do you prefer three wheels or four? From there, it's time to have fun: accessories range from cup holders to flags, canopies for frequent outdoor trips in sunny weather, and beyond.
Mobility scooters range from $500 to over $7000. Be sure to read the fine print to determine what is included in your base price: some scooters come with a free charger and battery, but others require you to purchase them in addition to the cost of the scooter.
Many retailers of mobility scooters include delivery in the retail price. If you want "white glove delivery" that covers the assembly and setup of your scooter, expect to pay $100 to $200 for the service.
Medicare Part B considers mobility scooters as "durable medical equipment". If your physician writes an order confirming that you have a medical need for a scooter, you will qualify. Medicare covers 80% of the cost, and the remaining 20% is your responsibility (though that portion could be covered by a Medigap plan, if you have one). Similar terms apply if you have coverage through Medicaid.
Yes, mobility scooters usually have warranty coverage, both through the manufacturer and the retailer. The warranty period is typically a year and includes in-home technician visits if needed. You may also be able to purchase an extended warranty for longer coverage.
Return policies vary by retailer. Most have a period ranging from 15 to 30 days in which you can send your scooter back; however, hefty restocking fees of up to 25% of the purchase price could be a deterrent. You may have to pay for return shipping fees as well.
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Continued from above...

And, of course, you'll need to keep in mind the needs of the person who will be using the mobility scooter; factors like size, ability to use one or both hands, and other personal characteristics can impact which scooters are a good match.

Because so many of the industry's top retailers of mobility scooters have online stores, you can easily find the right one without even leaving home. For people with challenges getting around, this is a huge plus. As you consider which store to use for your scooter investment, here are several factors to bear in mind:

  • Price. What will you spend to buy your scooter from this retailer? Will you pay for shipping/delivery? Are there any discounts available that can make your purchase more affordable?
  • Selection. How many scooters does the company carry? Are they all available, or are there models that are regularly out of stock? Do they have a variety of styles and features to choose from?
  • Policies. Does the retailer offer a satisfaction guarantee, return policy, or warranty coverage? If you get a warranty, will you have to bring the scooter to a repair facility for service, or can they send someone to you?
  • Reputation. What do customers have to say about their experience with the business? Is it rated and/or accredited by the BBB?

TopConsumerReviews.com has reviewed and ranked the best Mobility Scooter stores available today. We hope these reviews help you find the right mobility scooter to maintain your active, healthy lifestyle!

Compare Mobility Scooter Companies

Select any 2 Mobility Scooter Companies to compare them head to head

best-mobility-scooter-stores
  • Go Mobility Scooters
  • Spinlife
  • Easy Med Online
  • Medical Supply Depot
  • Colonial Medical
  • CWI Medical
  • Hoveround
  • All Electric Scooters
  • US Medical Supplies
  • Heartland America
Go Mobility Scooters vs Spinlife Go Mobility Scooters vs Easy Med Online Go Mobility Scooters vs Medical Supply Depot Go Mobility Scooters vs Colonial Medical Go Mobility Scooters vs CWI Medical Go Mobility Scooters vs Hoveround Go Mobility Scooters vs All Electric Scooters Go Mobility Scooters vs US Medical Supplies Go Mobility Scooters vs Heartland America Spinlife vs Easy Med Online Spinlife vs Medical Supply Depot Spinlife vs Colonial Medical Spinlife vs CWI Medical Spinlife vs Hoveround Spinlife vs All Electric Scooters Spinlife vs US Medical Supplies Spinlife vs Heartland America Easy Med Online vs Medical Supply Depot Easy Med Online vs Colonial Medical Easy Med Online vs CWI Medical Easy Med Online vs Hoveround Easy Med Online vs All Electric Scooters Easy Med Online vs US Medical Supplies Easy Med Online vs Heartland America Medical Supply Depot vs Colonial Medical Medical Supply Depot vs CWI Medical Medical Supply Depot vs Hoveround Medical Supply Depot vs All Electric Scooters Medical Supply Depot vs US Medical Supplies Medical Supply Depot vs Heartland America Colonial Medical vs CWI Medical Colonial Medical vs Hoveround Colonial Medical vs All Electric Scooters Colonial Medical vs US Medical Supplies Colonial Medical vs Heartland America CWI Medical vs Hoveround CWI Medical vs All Electric Scooters CWI Medical vs US Medical Supplies CWI Medical vs Heartland America Hoveround vs All Electric Scooters Hoveround vs US Medical Supplies Hoveround vs Heartland America All Electric Scooters vs US Medical Supplies All Electric Scooters vs Heartland America US Medical Supplies vs Heartland America
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