Monday, February 10th
2025 Moving Company Reviews
1 800 PackRat
- Prices available only by quote
- Full range of moving options
- Subcontracted packing helpers
- Moving and storage services
- Pack at your pace
- Accredited by the BBB
1 800 PackRat is a moving service that has been in business for 20 years. Using portable moving containers, they promise to transport your belongings securely with the best customer service in the industry. They provide assistance with cross-country moves or can provide storage if you just need to renovate your home.
Straightforward process
The PackRat process is simple. They drop off an all-steel moving pod, you pack at your own pace, they pick up the pod when you're finished, and they either move the pod to your new location or store it at a PackRat facility. Unfortunately, it's impossible to see how much 1-800-PackRat costs unless you put in your personal information, the date of your move, zip codes, and your email for the quote to be sent to you. The prices are completely personalized to your particular move.
Options for pack-it-yourself
When you choose 1-800-PackRat, they promise you're getting the best containers. The PackRat pods have:
- All-steel frames, walls, and doors
- Weatherproofing
- A patented lift system for delivery
- Ground-level loading with barn-style doors
- Three container sizes (8ft, 12ft, and 16ft)
On top of that, they offer options for a variety of moving services which include:
- Local Moving
- Long-Distance Moving
- Military Moving
- Portable Moving Containers
- Moving Supplies
- Packing & Loading Help
It is important to note that while most of these services are handled in-house, 1-800-PackRat does subcontract out their Packing & Loading help. So, if you want that service, you'll have to use their partners. Otherwise, the 1-800-PackRat pods are meant to be packed by the customer.
Pack at your own pace
One of the standout features of 1-800-PackRat is the company's at-your-own-pace approach. Unlike some other moving and storage companies, 1-800-PackRat lets you take your time packing your container. With the ground-level barn door loading, you can walk in and out of the pods with ease. Once you're finished packing, you can call 1-800-PackRat to take the pod away. There's no rush, and you can complete your packing on your stress-free schedule.
Mixed reviews for PackRat
The Reviews for 1-800-PackRat are middle-of-the-road. The company averages around 3 stars, with 73% of customers giving the company 5 stars. The company has an "A” rating and accreditation with the Better Business Bureau, but it's still got low ratings in other places.
Satisfied customer comments
Happy customers who gave 1-800-PackRat a 5-star rating said that the process for shipping their belongings was very easy, and they felt that the drivers who handled the pods were experienced and gave them confidence about the safety of their possessions. Another reviewer noted that once they got the quote, they felt that 1-800-PackRat was honest about the costs. There were no hidden fees or changes to the price.
Leaking pods
However, unhappy reviewers who rated the company 1 star complained about pods leaking and causing water damage to their items inside. Others noted that they had trouble with delivery times including drop-off days being rescheduled without notice to the customer. One customer even said that their pods were shipped one month too soon.
Mid-tier option
While 1-800-PackRat has some good features, like the on-your-own schedule packing and offers for military moves, they sit near the middle of the pack in our evaluation. Without knowing what the costs are before inputting your personal information, it's hard to say if the service will be worth the cost. Further, with mixed reviews and a somewhat lackluster 3-star average, the company doesn't stand out among competitors in any category, including the customer service and safety that they promise. 1-800-PackRat could be worth getting a quote, just to see, but they're not at the top of our list by any means.
More Moving Company Reviews
Where Can You Find the Best Moving Company?
Are you looking to move somewhere new? Or maybe you're heading back to school and need a way to get the contents of your dorm room from point A to point B? There are lots of reasons you need a moving company - like heavy furniture, or maybe you just don't want to deal with the hassle.
According to the United States Census Bureau, the average person moves about 11.7 times in their lifetime. Younger adults tend to move more frequently than older adults. Those who rent move more frequently than homeowners, although they usually have fewer items to move and lower costs. The most popular reasons for people to move include job changes, housing affordability, and family changes/marriage.
Moving Company FAQ
Continued from above...
No matter what you need to move, or where you need to move it, there are plenty of options out there to help you. But where do you get started? There are so many different moving companies that it can be hard to select the best option for you.
The average cost of using a moving company can vary depending on several factors, such as the distance of the move, the size of the household, and the services provided. For most local moves (under 100 miles), the average cost can range from $150 to$1,000. If you need to move something long-distance (over 100 miles), the average cost can range from $1,000 to $5,000.
However, the fees can vary widely depending on the location, the time of year, and the specific services you take advantage of. Some additional services that can affect the cost of a move include packing and unpacking, loading and unloading, and storage. It is also important to keep in mind that many moving companies will charge additional fees for things like stairs, elevators, long carry, or bulky items.
So how do you choose the best moving company for your needs? There are a lot of factors to consider to ensure a smooth and successful move. If you're not sure where to start, here are a few things to help you with your choices:
- Licensing and Insurance: Do you want to see that your possessions are protected by clear licenses? Do you want a company that offers additional insurance and upgrades?
- Price: Are you looking for the cheapest moving option out there? Or do you care more about value for money even if a company is more expensive?
- Experience: Do you have special items that need specific moving skills, like a piano? Or will a company with general moving experience work for your needs?
- Range of Services: Do you need a company that just moves your belongings? Or do you need a company that offers additional services like packing or storage?
- Scheduling Options: Do you need flexible or last-minute scheduling? Or are you okay with a company that has a strict schedule?
To help you find the right moving company to simplify your next house hop, Top Consumer Reviews has evaluated and ranked today's most popular Moving Companies across the US. We hope this will make it easy to choose the best company to trust with your home and happiness.
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