Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

HitchSwitch Review

Monday, September 20th

2021 Name Change Service Reviews

HitchSwitch Review 3.5 Star Rating

HitchSwitch

3.5 Star Rating
  • Cost: From $39 to $99

HitchSwitch is one of the newer name change services on the market, getting its start around 2013. More than 500,000 people have used this platform to save time and hassle when getting their names updated with government offices, businesses, and other services.

3 Name Change Packages

HitchSwitch offers three name change packages:

  • Print at Home ($39): you'll get access to all of their available forms for changing your name, including voter registration, IRS Change of Address, TSA/Global Entry and many more. You'll fill out your information online and print out the forms yourself.
  • Full Service ($69): The full service package adds two pre-stamped envelopes, email support, a customized name change checklist, and access to an additional database of places you may need to register your new name (e.g. streaming services, insurance, etc.).
  • Platinum ($99): this top tier of service gives you two extra pre-stamped envelopes, a complimentary passport photo mailed to your address, and access to a personal name change concierge for priority email and phone support.

How Much Help Do You Need

As you can see, the only difference among the tiers of service is the amount of help you anticipate needing as you work through the process.

Best Name Change Services

More Than You Might Think

With a name like HitchSwitch, you're probably thinking it can only be used for name changes after marriage. It's true that the majority of what you'll see featured and explained on the site is focused on that kind of name change. However, you can use this platform for other types of name changes (such as divorce and other situations). You'll follow a slightly different set of instructions, and you'll find those in the HitchSwitch FAQ under "Other Types of Name Change?" For example, instead of entering the date of your marriage certificate, you'll enter the date that your name change order was registered with the court.

Mixed Customer Reviews

What kind of feedback does HitchSwitch have from people who've used the service? On the one hand, the Better Business Bureau gives the company a perfect "A+" rating, as well as accreditation. However, in reading through client comments, we found several that described the platinum level of service as "not worth it" - confirming our thought that you can get concierge-tier attention for less money with several other name change services. Some users said they had a very hard time getting a response from HitchSwitch representatives, leaving them hanging and with their name still unchanged with many of their accounts.

Outdated Customer Testimonials

We also weren't impressed by the outdated customer testimonials on the HitchSwitch site. Even though it looks like a live feed from various social media channels, most of the posts were a year old or more. It left us wondering if this service is on its way out or has fallen behind other name change services in terms of popularity.

Better Choices Elsewhere

At the end of the day, HitchSwitch is a decent option for name change services, especially if you feel comfortable with the process and don't think you'll need much hand-holding from their customer service team. But, there are other options that give you more for your money - and seem to be staying more up-to-date as well.

Where Can You Get the Most Affordable Help with Legally Changing Your Name?

Whether you've recently married or divorced, adopted a child or gone through some other big change, you'll want to make sure all of your important documents and accounts are updated with the new name.

You probably have already thought of some of the most obvious documents that need to be updated: your driver's license, Social Security card, and bank/credit card accounts. However, there are probably dozens - if not hundreds! - more that haven't crossed your mind. What about professional licensing? Your passport? Vehicle titles and registration? Loyalty programs? Voter registration?

The Best Name Change Services Compare Name Change Services Compare Name Change Service Reviews What are the best Name Change Services Best Name Change Service Reviews

Name Change Service FAQ

The most common reason for a name change is marriage. Many brides still follow the tradition of taking on their husband's last name. But, there are many other reasons which may include divorce, adoption, or couples who want to hyphenate both of their last names.
No, not usually. Most companies and governmental offices will change your name on their records at no cost. The only exceptions are usually associated with photo IDs, such as your driver's license and passport.
You've probably already fulfilled the legal requirements if you're changing your name due to marriage or divorce. On the other hand, if other circumstances apply, you will probably need to appear in court to legally change your name before you can have the new name reflected on your ID and accounts. Those laws vary by state.
The list is long! Bank accounts, investments, professional licenses, reward programs, credit cards, streaming services and vehicle title/registration are just a few places you'll need to have your name changed.
How much time do you want to spend researching the process and requirements for each place you need to change your name? Name change services have already done that legwork for you. Plus, they give you access to the forms you need and often let you fill out the information one time online - then auto-populate that information on each form you'll submit. Using a name change service saves you time and helps you think of each place you need to register your new name.
Definitely! Some of these services have been around for two decades or longer. You can always check out a company's listing with the BBB and look at client reviews for that extra peace of mind that a service is on the up-and-up.
That depends on the service you select. You can get a basic package to print at home for under $20, or you can select a comprehensive service with personal advice and professional legal review for more than $100. Also, name changes for reasons other than marriage or divorce (e.g. adoption, gender change, etc.) tend to cost more, because they require the extra step of being court-approved.
Filling out your information can be done in just a few minutes, especially if you choose a name change service that lets you complete your forms online. Most non-governmental name changes, like credit cards and subscriptions, will be done in a week or two, possibly less. You'll have to go in person to change your name on your driver's license, so naturally that depends on how quickly you can get an appointment at your local DMV. Passports usually take the longest: it's not unusual for it to take 4-6 weeks or more.
Sometimes, yes. Name change services are fairly low-risk, but the best ones offer a satisfaction guarantee that will either work with you to fix any issues you have or refund the fees you paid.
Compare the Best Reviews

Continued from above...

If you're feeling a little overwhelmed, you're not alone! It's estimated that the average person spends more than 10 hours just doing the research to determine where they need to have their name officially changed, not to mention the time it takes to fill out the paperwork and get it submitted to each corresponding governmental department or company.

Fortunately, there are name change services that eliminate both the guesswork and the hassle. These services usually ask you a few basic questions and walk you through the entire process in just a matter of minutes, and many of them even take care of addressing and stamping the envelopes you'll need after you sign the paperwork. While some providers cost more than others, you're still getting a great deal if you consider how much your time is worth.

Not all name change services offer the same benefits, however. When deciding which one to use, keep the following criteria in mind:

  • Fees. How much will you spend to get your name changed? Are there different package levels that let you only pay for the services you need?
  • Ease of Use. What are the steps you'll have to take to use the service? Does the company do most of the work for you, or will you still have to fill out a lot of the paperwork on your own? Can you complete most of the process online?
  • Breadth of Service. Is the service only for newly-married individuals, or can it be used under other circumstances (divorce, adoption, name change after gender transition, and so on)?
  • Reputation. What do other users have to say about the name change service? Has the company been rated by the BBB?

TopConsumerReviews.com has reviewed and ranked the best Name Change services available today. We hope this information helps you work your way through the process of legally changing your name quickly and affordably!

The Best Reviews of Name Change Services