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HitchSwitch Review

Sunday, February 16th

2025 Name Change Service Reviews

HitchSwitch Review 3 Star Rating

HitchSwitch

3 Star Rating
  • Name change service available for adults
  • Available for name changes after marriage, divorce, or court order
  • Pricing ranges from $39.99 to $99.99
  • In business since 2013

HitchSwitch is a name change service that emerged on the scene around 2013. Since its inception, more than 500,000 individuals have turned to HitchSwitch to simplify the tedious and time-consuming process of updating their names with government offices, businesses, and other services. With such a significant user base, it's clear that HitchSwitch has some name-brand recognition among those seeking a hassle-free name change experience.

Entry-level package for $39

When it comes to name change packages, HitchSwitch offers three options to cater to different needs and preferences. The first is the Print at Home package, priced at $39, which gives you access to a comprehensive range of forms required for changing your name. These include forms for voter registration, IRS Change of Address, TSA/Global Entry, and many more. With this package, you simply fill out the necessary information online and print the forms yourself.

Mid-level package costs $69

The next tier is the Full Service package, priced at $69. This package provides added convenience and support, including two pre-stamped envelopes, email assistance from their knowledgeable team, a customized name change checklist, and access to an extensive database of places where you may need to register your new name. This additional resource covers various entities such as streaming services and insurance providers, ensuring you don't miss any crucial steps during the name change process.

Concierge-level service for $99

For those seeking a more premium experience, HitchSwitch offers the Platinum package at $99. This top-tier option not only includes all the features of the Full Service package but also provides one extra pre-stamped envelope and a complimentary passport photo mailed directly to your address. Furthermore, with the Platinum package, you gain access to a personal name change concierge who will prioritize your email and phone support, ensuring any questions or concerns are promptly addressed.

Best Name Change Services

Not only for marriage-related name changes

While HitchSwitch may initially appear tailored exclusively for name changes after marriage, it actually accommodates other types as well. Whether you're going through a divorce or undergoing a name change for different reasons, HitchSwitch has instructions specifically designed to guide you through the process. You can find these alternative instructions at the bottom of the website under "Other Types of Name Change”.

BBB rating has dropped

HitchSwitch's reputation leaves us feeling "meh” about the overall quality of this name change service. For starters, not only has the Better Business Bureau downgraded the company from an "A+” to a "B+” since our last review, but also HitchSwitch still displays the earlier (higher) grade on their site. False advertising?

Reputation isn't what it used to be

Looking at the 15 complaints filed with the BBB and those left on other third-party sites like Yelp, there are quite a few people who wind up feeling like they got ripped off when using HitchSwitch. Their complaints include the feeling that they got very little for what they paid, and when they had issues there was no response from the customer service team (even for those with the upgraded, supposedly "concierge” service). True, there are some people who say HitchSwitch was great, and some of those compliments are featured on the scrolling reviews on the HS site. But this name change service seems to have gotten much more hit-or-miss than they were in the past.

Good but not the best

Is HitchSwitch worth a look? Maybe, but honestly we hope you'll check out its higher-ranking competitors first. From what we've seen, you could spend less and get more with a rival name change service, so we recommend you leave HitchSwitch on a back burner until you see what else is out there.

Which Name Change Service is the Best?

Changing your name in the United States is an important decision that many people make for various reasons. Whether it's to express your true identity, leave behind a difficult past or walk with joy into a future with a spouse, honor your cultural heritage, or adapt to new circumstances, the process involves legal and administrative steps that can be daunting.

The specifics may differ depending on the state, but generally, you'll need to file a petition with the appropriate court and pay some fees. Some states may require you to attend a court hearing. If so, at the hearing, you'll explain why you want to change your name. If the court approves your request, they'll issue a legal name change order, which serves as the basis for updating your identification documents and notifying relevant institutions.

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Name Change Service FAQ

The most common reason for a name change is marriage. Many brides still follow the tradition of taking on their husband's last name. But, there are many other reasons which may include divorce, adoption, or couples who want to hyphenate both of their last names.
No, not usually. Most companies and governmental offices will change your name on their records at no cost. The only exceptions are usually associated with photo IDs, such as your driver's license and passport.
You've probably already fulfilled the legal requirements if you're changing your name due to marriage or divorce. On the other hand, if other circumstances apply, you will probably need to appear in court to legally change your name before you can have the new name reflected on your ID and accounts. Those laws vary by state.
The list is long! Bank accounts, investments, professional licenses, reward programs, credit cards, streaming services and vehicle title/registration are just a few places you'll need to have your name changed.
How much time do you want to spend researching the process and requirements for each place you need to change your name? Name change services have already done that legwork for you. Plus, they give you access to the forms you need and often let you fill out the information one time online - then auto-populate that information on each form you'll submit. Using a name change service saves you time and helps you think of each place you need to register your new name.
Definitely! Some of these services have been around for two decades or longer. You can always check out a company's listing with the BBB and look at client reviews for that extra peace of mind that a service is on the up-and-up.
That depends on the service you select. You can get a basic package to print at home for under $20, or you can select a comprehensive service with personal advice and professional legal review for more than $100. Also, name changes for reasons other than marriage or divorce (e.g. adoption, gender change, etc.) tend to cost more, because they require the extra step of being court-approved.
Filling out your information can be done in just a few minutes, especially if you choose a name change service that lets you complete your forms online. Most non-governmental name changes, like credit cards and subscriptions, will be done in a week or two, possibly less. You'll have to go in person to change your name on your driver's license, so naturally that depends on how quickly you can get an appointment at your local DMV. Passports usually take the longest: it's not unusual for it to take 4-6 weeks or more.
Sometimes, yes. Name change services are fairly low-risk, but the best ones offer a satisfaction guarantee that will either work with you to fix any issues you have or refund the fees you paid.
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Continued from above...

Of course, if your name is changing because you're getting married, your license/certificate stands in place of a court order with respect to documentation. Once you have the name change order (or your marriage/divorce is official), it's time to update your official documents.

You'll need to get a new Social Security card, driver's license or state ID, passport, and other identification papers. Don't forget to change your name on bank accounts, credit cards, utility bills, and insurance policies too. It's also important to inform your employer, school, healthcare providers, and anyone else who needs to know about the change.

Are you exhausted just thinking about it? Fortunately, name change services can make this whole process much easier by providing guidance throughout the journey. With their expertise, you can save time and make sure you've completed all the necessary steps accurately. In many cases, you can even submit all of your information online and with one click, the name change service sends a request to hundreds (or thousands) of financial institutions and businesses in their database to update your record with your new name.

Which name change service is right for you? Many of them are similar, but here are some key characteristics that will help you make the choice:

  • Kind of name changes available. Some services only focus on marriage-related switches, while others can accommodate court-ordered name changes (adoption, gender identity, and so on).
  • Type of service offered. Are you looking for help getting a court-ordered name change? Most services don't specialize in that: they assume you've already got the documentation and you're just updating all of the necessary governmental offices, banks, and so on. Make sure you choose a name change service that offers the help you actually need.
  • Fees. What will you pay for the service? Is it a one-time fee or is it subscription-based?
  • Reputation. What do previous clients say about the name change service you're considering? Did they get the job done with no hassle? Was it worth the money? Has the Better Business Bureau rated the service?

Whatever your reason may be for changing your name, there's no need for it to be complicated - or expensive - to get it done. Top Consumer Reviews has made it simple and straightforward by reviewing the best (and the worst) name change services available today.

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