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Care Review

Friday, February 3rd

2023 Nanny Agency Reviews

Care Review 2 Star Rating


2 Star Rating
  • Cost: $12.99/month - $38.99/month

Care was founded in 2006. They aim to help families find child care, special needs care, senior care, pet care, tutoring, and housekeeping. They have an A+ rating from the Better Business Bureau, but unfortunately there are thousands of customer complaints about their poor customer service and policies, difficulties cancelling memberships, and some unreliable nannies.

Professional And Easy To Use

The Care website appears to be very professional and easy to use. Rather than just browsing through the list of potential caregivers available in an area, Care lets families post specific job listings to their site and get responses from nannies who feel they meet the criteria.

Finding Your Nanny

Essentially, the process of finding your nanny can be broken down into these four steps:

  1. Post a job in minutes
  2. Get responses (guaranteed within 3 days)
  3. Contact the applicants
  4. Make your choice by accessing their references, reviews, and background check

Good Filtering Options To Narrow Down Your Choice

You can browse through some nannies in your local area pretty easily and narrow them down by how soon you're looking for a caregiver, distance, hourly rate, if they have a car, how they feel about tending to sick children, and many other specific details. This gives you an idea of how many nannies might fit your criteria through Care before deciding to buy a full membership.

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Free To Browse, But Pay To Contact

To create your membership through Care and start posting jobs, there is no cost. However, once you get responses to your job post and start browsing through the caregivers on the site, you will need to pay to use Care's screening tools and communicate with the nannies. Essentially, if you are serious about finding a nanny through Care, you will have to pay for their premium membership.

Affordable Pricing Options

If you pay month-to-month, your cost for the premium membership is $38.99. If you agree to use Care for a three-month period, you'll save a bit and pay $25.99/month or $77.97 total. To use Care for a full year, your monthly cost drops to $12.99/month which comes out to about $155.88 in total. The premium membership covers the basic criminal background check, but does not include running motor vehicle background checks or an extensive investigative criminal check on the potential nannies for hire.

Extremely Disappointed

Care has the makings of a great platform to find nannies for hire. We like the idea of parents posting their own jobs for caregivers to apply for. We were extremely disappointed, therefore, to find that many customers who have used Care were unsatisfied with their experience. The majority of people who were unhappy with Care commonly referred to them as a scam because it was so hard to cancel memberships. After going through the cancellation process, hundreds of people report being charged continually and not being able to reach customer service.

Proceed With Caution

Our advice with Care is to use the free tools available to browse basic details about the nannies in your local area. If there are quite a few that look promising, then consider paying for the membership, but proceed with caution knowing that others have had a hard time cancelling once they are done with Care's services and there is no refund policy. The safest thing to do is use one of the higher-rated nanny agencies to avoid issues.

Where is the Best Place to Find a Nanny for Your Children?

For parents who work long hours or travel often, having an in-home nanny to love and care for their children can exponentially improve the lives of the family. Employing a committed, trustworthy, predictable, and loving nanny is critical. There's a long list of benefits to having a nanny but finding the right one can be challenging.

Luckily for parents, there are many companies that specialize in finding quality nannies in their local area. These companies usually provide background checks on all of the candidates in their database as well as basic personality information, availability, and recommendations from other families who have used their services in the past. Using a nanny agency will make the screening process easier and faster by providing more options than you could find on your own.

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Nanny Agency FAQ

A nanny is an individual hired to take care of one of more children in a household. They are employed by the guardians of the children to take care of them, usually long-term. A nanny might live in the same home as the kids or come to the house to take care of them frequently. Unlike a babysitter, a nanny is usually not used for a short-term job.
A nanny's primary duty is to care for and watch over the children of the family they work for. In addition, they might make meals for the children, do laundry, clean the home, drive kids to and from school and other activities, and anything else agreed upon between the nanny and their employer.
There are many factors that play into the cost of a nanny. Some factors include how many hours a day they work, how many children they care for, what responsibilities they perform while they are working, qualifications, and more. It is not uncommon for nannies to be paid an hourly rate bi-weekly or once a month. For a live-in nanny who works every day, it is also possible to agree to pay on a salary basis. Different nannies come with different rates that they usually choose themselves.
To choose the best nanny, start by thinking about the qualities you want in a trustworthy nanny. Do you want them to be first aid certified? Do they need a driver's license? Do your kids feel most comfortable with a male or female? Narrowing down some basic requirements you set will help as you browse through the list of candidates. From there you can read their bios, message with them, and then interview them to see who you feel most comfortable with.
Nannies can watch over kids who are infants all the way up to teenagers. You'll want to make sure that the nanny you hire has a history of working with children the same ages that you have. Some nannies are specifically qualified to work with infants and they know how to safely feed them, put them down for naps, and provide first aid if necessary.
By definition, au pairs are young people who come from overseas to care for young children. They come on a cultural exchange visa to enter a country legally. Nannies are anyone within your home country who are qualified to take care of children either part-time or full-time. They are paid according to the country's standards, whereas an au pair receives pocket money from the host family.
Unfortunately, not all nanny agencies require their candidates to have background checks. However, most of them allow the option for employers to run them. It's important to review the background check of a nanny before hiring them or run one of your own. This will ensure an added level of safety for your children.
Many companies allow you to have a nanny come to your home and work on a trial basis. This short period allows your kids to get to know the nanny and express to you how comfortable they are with them and see if they get along well. It also lets the nanny know if they think they will work well with the kids and be able to accomplish all of their responsibilities safely.
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Continued from above...

Trusting anyone besides yourself to watch over your children can be hard. However, if you use a reputable nanny agency, you should be able to obtain plenty of information on the nannies near you to give you peace of mind that your kids are in good hands with whomever you choose.

Before using a nanny agency to find someone to take care of your children, we suggest you consider the following:

  • Company Reputation. How does the Better Business Bureau rate the company? What do others have to say about their experience with the nanny service?
  • Fees. For the cost of using a company's database, what is included? Is it a reasonable price to pay for the amount of time needed to find a nanny on their site?
  • Selection. You'll want to have plenty of nannies to choose from so you aren't "settling" when you find someone to watch your children. If it's a reputable company, they will have more nannies using their platform to be matched with families.
  • Background Checks. Does the company run background checks on all of the caregivers on their site? Is this included with your fees?

To help you identify the best caregiver for your family, TopConsumerReviews.com has reviewed and ranked a variety of nanny agency options. We hope this information gives you peace of mind as you find someone to watch over your precious little ones while you are away!

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