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Sittercity Review

Saturday, May 18th

2024 Nanny Agency Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Sittercity Review 5 Star Rating


5 Star Rating
  • Can hire both babysitters and nannies
  • Covers 95% of US neighborhoods
  • Nannies are identity-authenticated and screened on offender databases
  • Full background checks available for a fee
  • Can browse nanny profiles with a free account
  • Premium plan required to message and book caregivers
  • Premium prices range from $15 to $39/month, depending on subscription length
  • Activity-based, one-off childcare also available
  • "A+" rated and accredited by the BBB
  • Over 40,000 five-star reviews
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Sittercity stands out in the realm of caregiver services, offering comprehensive solutions for various needs, be it childcare, elder care, special needs support, or even pet care. While they cater to a wide spectrum, Sittercity's primary focus remains on childcare, making it a top choice for finding experienced nannies and babysitters.

Wealth of features

Sittercity's dedication to trust and safety is evident in the wealth of features they provide. Some of these include detailed caregiver profiles, candidate ratings, interview scheduling, secure messaging, background checks, scam prevention measures, and screening against sex offender databases. All these aspects contribute to a secure and reliable platform for families in search of dependable childcare.

Nannies and babysitters available here

One way Sittercity stands out is its flexibility in terms of the type of caregivers available. Sittercity allows you to find both babysitters and nannies as you prefer. Their differentiation lies in the role and responsibilities of these caregivers. Babysitters provide temporary childcare to accommodate various schedules, making them suitable for last-minute appointments, date nights, or occasional special occasions. On the other hand, nannies typically offer long-term, full-time or part-time care and may even live with the family, depending on individual needs. Sittercity lets you do either one - or both.

Start by creating an account

Getting started with Sittercity is straightforward. You create an account to access their services and specify your requirements, including the type of caregiver you need, the age of your children, and any special needs. This information is used to create a job listing for your unique situation. While the process may seem extensive, it's part of Sittercity's commitment to trust and safety for both families and caregivers.

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Browse for free, pay to make contact

Sittercity offers a Premium membership ($15 to $39 per month, depending on how long you subscribe) that provides access to features like messaging nanny candidates, requesting interviews, and booking unique activities planned by caregivers. Even though you'll need a Premium subscription for these interactions, you can still browse nanny profiles in your area without committing to a membership.

Basic verification included, more extensive checks are on you

Sittercity's thorough screening process ensures that all caregivers are identity-authenticated before being listed, and they are screened against offender databases. Families can choose to pay for additional background checks if desired, and we want to emphasize that any screening beyond Sittercity's initial steps is your responsibility.

Lots of info on each nanny candidate

As you browse nanny profiles, you'll find valuable information about their experience, the number of reviews they've received, and their last login to the site. This feature helps you connect strictly with nannies who are actually available. Naturally, nanny availability will depend on where you live, but in the mid-size metro area we entered, we found hundreds of suitable candidates for a variety of childcare situations (full-time, part-time, special needs, and so on).

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Over 40,000 five-star reviews

Sittercity has an impressive reputation, with an "A+" rating and accreditation from the Better Business Bureau. Moreover, the overwhelmingly positive feedback from clients and caregivers, including nearly 50,000 iOS users who have rated the Sittercity app an average of 4.7 out of 5 stars, is another testament to this platform's popularity with both caregivers and families alike.

Activity-based childcare too

As an aside, if you also happen to need a date-night sitter, we spotted an option with Sittercity that we love: activity-based care options, with novel experiences ranging from Dungeons & Dragons adventures to arts and crafts sessions. This innovative addition not only provides childcare but also helps your children have a memorable and enjoyable time. It's not necessarily applicable to nannies, necessarily, but we like how Sittercity is thinking outside the box in this way.

#1 all-around option for finding a nanny

Sittercity remains in the #1 spot among nanny agencies. Its extensive coverage nationwide means you should have no trouble finding a caregiver near you, and its focus on safety and reliability makes it more likely you'll have a positive experience. Additionally, Sittercity's activity-based babysitting options give you a fun way to keep your kids busy on your nanny's day off if you want to hire a one-off sitter. We recommend that you make Sittercity your first stop when you're looking for a nanny.

Where is the Best Place to Find a Nanny for Your Children?

It can feel a little overwhelming when choosing a nanny to watch your children. You have to figure out how to even find a nanny, let alone several candidates to choose from. And then you have all of the searching, screening, and interviewing to zero in on the right person to be your parenting partner. That's where online nanny agencies can take a lot of the weight off your shoulders.

Many online nanny agencies conduct background checks and verify credentials, providing an added layer of security. Families can then search for nannies based on specific criteria, or agencies may provide recommendations based on your requirements. Platforms can also facilitate communication between families and nannies, allowing you to ask questions, schedule interviews, and negotiate terms.

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Nanny Agency FAQ

A nanny is an individual hired to take care of one of more children in a household. They are employed by the guardians of the children to take care of them, usually long-term. A nanny might live in the same home as the kids or come to the house to take care of them frequently. Unlike a babysitter, a nanny is usually not used for a short-term job.
A nanny's primary duty is to care for and watch over the children of the family they work for. In addition, they might make meals for the children, do laundry, clean the home, drive kids to and from school and other activities, and anything else agreed upon between the nanny and their employer.
There are many factors that play into the cost of a nanny. Some factors include how many hours a day they work, how many children they care for, what responsibilities they perform while they are working, qualifications, and more. It is not uncommon for nannies to be paid an hourly rate bi-weekly or once a month. For a live-in nanny who works every day, it is also possible to agree to pay on a salary basis. Different nannies come with different rates that they usually choose themselves.
To choose the best nanny, start by thinking about the qualities you want in a trustworthy nanny. Do you want them to be first aid certified? Do they need a driver's license? Do your kids feel most comfortable with a male or female? Narrowing down some basic requirements you set will help as you browse through the list of candidates. From there you can read their bios, message with them, and then interview them to see who you feel most comfortable with.
Nannies can watch over kids who are infants all the way up to teenagers. You'll want to make sure that the nanny you hire has a history of working with children the same ages that you have. Some nannies are specifically qualified to work with infants and they know how to safely feed them, put them down for naps, and provide first aid if necessary.
By definition, au pairs are young people who come from overseas to care for young children. They come on a cultural exchange visa to enter a country legally. Nannies are anyone within your home country who are qualified to take care of children either part-time or full-time. They are paid according to the country's standards, whereas an au pair receives pocket money from the host family.
Unfortunately, not all nanny agencies require their candidates to have background checks. However, most of them allow the option for employers to run them. It's important to review the background check of a nanny before hiring them or run one of your own. This will ensure an added level of safety for your children.
Many companies allow you to have a nanny come to your home and work on a trial basis. This short period allows your kids to get to know the nanny and express to you how comfortable they are with them and see if they get along well. It also lets the nanny know if they think they will work well with the kids and be able to accomplish all of their responsibilities safely.
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Continued from above...

When planning for a nanny, consider what you'll need for childcare from day to day and week to week, your expectations regarding housekeeping, and any special skills you may need in a nanny, such as CPR certification or multilingual capabilities. Next, determine your budget for a nanny's salary and additional expenses, such as benefits, taxes, and agency fees. This will help you narrow down your options.

As you've been thinking about hiring a nanny, you may have also come across the term "au pair" . Do you know the difference? In brief, nannies are professional caregivers who typically have formal training or significant childcare experience. They work in exchange for a salary and are considered employees. Nannies often work full-time and may have more extensive responsibilities, including housekeeping and transportation.

On the other hand, au pairs are young adults from other countries who come to live with a host family for a cultural exchange. They work for a set number of hours per week in exchange for room and board, a small stipend, and the opportunity to immerse themselves in a new culture. Au pairs are not professional caregivers and may have limited childcare experience. Only you can determine which option is right for you and your family, but there are pros and cons to each arrangement.

So - choosing a nanny is a significant decision that requires careful consideration, as the well-being and development of your child are at stake. To make an informed choice, it's essential to understand the process of hiring a nanny, how online nanny agencies work, and even the distinctions between nannies and au pairs.

How can you decide which nanny agencies are worth your time? Keep in mind these criteria to help you focus your search:

  • Availability. Check if the agency has a pool of available nannies in your area. And, if so, how long should you expect it to take to be matched with one (or several).?
  • Qualification process. You'll want to know if your agency screens nannies for qualifications, certifications, and experience. The best services background check everyone (nannies and families), but some expect you to do that legwork yourself.
  • Fees and costs. Understand the agency's fee structure, including placement fees, ongoing subscription costs, and any additional expenses. Verify that the agency complies with employment laws and tax regulations. If you're being charged a placement fee (instead of a subscription/membership), the agency should help you navigate tax and payroll obligations.
  • Support. What can you expect during and after the hiring process? Are there reps on call 24/7 if there's a problem? Can you get help quickly if your nanny unexpectedly stops coming or moves out?
  • Reputation. What do other families say about their experience with the nanny agency? Are there also reviews about specific candidates that you can consider before you make a final decision on who to hire?

The experts at Top Consumer Reviews understand how important it is to know that your children are in capable, loving hands while you're away. We've carefully evaluated and ranked today's most popular nanny agencies, so that you can quickly find a reliable caregiver who will hopefully come to feel like a member of the family. Whether your perfect fit is more like Mary Poppins or Mrs. Doubtfire, the right nanny is out there for you!

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