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Cars Direct Review

Monday, October 25th

2021 New Car Buying Site Reviews

Cars Direct Review 3 Star Rating

Cars Direct

3 Star Rating

CarsDirect can help you find the new car you're looking for. From their main page, you can choose a make and model, body style, or price. Once you've made your selection, you'll be taken to an information page that shows you not only the basic pricing information for that particular vehicle, but also a list of all available incentives and rebates - we didn't find that on any of the other new car sites in our review.

You can also click across the tabs to get more details about technical specifications, photos, reviews, and safety ratings. When you're ready, click on the green "Get Your Price" button. As with most sites, you will be asked to enter your name, email, phone number, and address.

Although it says you'll get your results in just 30 seconds, what you actually get is a confirmation that you'll be contacted by a representative of a given dealership. Until you speak with the salesperson, the only pricing you're given is the MSRP, the invoice price, and the target price (a "typical negotiated price generally found in your area") from the previous screen. We definitely prefer sites that allow shoppers to not only see the actual pricing currently available, but that also give them the ability to select which dealerships they prefer. It's possible that shoppers have already had a less-than-satisfying interaction with a given dealer and would rather not have to field phone calls and/or emails from that business once more.

Best New Car Sites

CarsDirect is also a mixed bag when it comes to reputation, in our opinion. Their site states that they've been rated as the #1 site for buying new cars online by PC World, Time, and Forbes, among others, which is encouraging. We also found a good number of customer reviews praising the pricing insights and other information offered on the CarsDirect site, which helped them to get the best price when they went into their local dealer.

On the other hand, their parent company (Internet Brands, Inc.) did not have a rating or an accreditation with the Better Business Bureau at the time of our review. While this doesn't mean that CarsDirect has a bad reputation, it does take them down somewhat from other sites we considered that had both a good rating and an accreditation with the BBB.

On a more positive note, the research information mentioned in those customer reviews is very thorough. One of the most-referenced tools is the ability to compare cars, to determine which vehicle provides the most value for the money with respect to features, safety ratings, and other characteristics. Especially if you're not exactly sure which new car you plan to purchase, this may help you make the most informed decision possible.

The 7 Best New Car Buying Sites

Where is the Best Place to Buy a New Car?

Who doesn't love the experience of getting a new car? There's something exciting about sitting behind the wheel of your brand-new vehicle, testing out all the latest features and picturing all of the road trips and even short drives across town, while breathing in that classic new-car smell.

Why buy new? There are many reasons car-buyers opt for a new vehicle rather than buying a used model - or, as they call it now, a "pre-owned" car. One of the biggest reasons is the warranty: typically 3 years or 36,000 miles, whichever comes first. With a pre-owned vehicle, you'll only get what's left on the original warranty, or maybe a 30-day policy from the dealer itself.

The Best New Car Buying Sites Compare New Car Buying Sites Compare New Car Buying Site Reviews What are the best New Car Buying Sites Best New Car Buying Site Reviews

New Car Buying Site FAQ

Just like any other product you can buy online, you'll find a much bigger selection on the internet than if you try to go store-to-store, or in this case dealership-to-dealership. Other reasons to shop for a car online are to save time, avoid the haggling and negotiations of salesmen (sorry, not sorry), minimize the pressure to buy, and do everything at your own convenience. Buying new vehicles online is more popular than ever before and companies are jumping on board with making it as easy as possible for customers.
Make sure the company you're buying from has a good Better Business Bureau rating, high customer reviews, and is a service you've heard of before. It may help to call in and talk to their customer service team to get information about their processes as well. Beware of prices that seem "too good to be true" , try to buy as locally as possible, and trust your gut. Do research online about the car company you're interested in buying from and you should get enough information to make an educated decision.
When you're buying from a dealership that sells new cars, they are going to have salesmen and customer service experts on standby to talk whenever you need. All it takes is a quick phone call and you can go over details about the vehicle you're interested in. They may be able to walk you through the buying process online if you run into some hiccups and want to make sure you're doing everything correctly. When it comes to making a big purchase like a car, don't hesitate to reach out to the seller to talk things through!
Technically there are instances where you'll be able to return a new car to a dealership, but we don't recommend it. Make absolutely sure you're happy with the car you purchase online because dealerships either won't take the car back, or they'll charge a few thousand dollars in return fees. Either way, you'll be out a lot of money! This is also the case for buying a vehicle in person. Cars are not something you can easily send back!
One obvious reason to buy a new car is because it will be more reliable than a used one. You never know exactly how a used car was treated or if it's bound to start having issues. New cars come with factory warranties that cover the cost of labor and repairs if you run into a problem in the first couple years of owning it. New cars have hardly any mileage on them, so they will last a lot longer for you than a used car would. They will have new oil, factory-fresh tires and brakes, the latest technology, and you can buy them in any make, model, or color you want.
One of the perks of getting a brand-new car is that it already comes with a warranty. Usually, it's something like 36 months or 36,000 miles, whichever comes first. This covers parts and labor costs for normal usage. The exact warranty may differ slightly between makes and models of cars and the company you're buying from. You'll have the option of purchasing an extended warranty which would cover bumper-to-bumper issues for a period of time after the manufacturer's warranty is past. Some people choose to do this for peace of mind.
The first thing you should do when buying a new car online is to set a budget. You'll find so many beautiful makes and models with seemingly endless options for upgrades, so you want to know how much you can spend (or how big of a loan you can qualify for) before you even start looking. Do research on the car you're interested in to see if it gets good gas mileage, what other customers have said about its reliability, check crash test ratings, and what type of warranty it comes with. You might consider test driving some vehicles before pulling the trigger on purchasing it online. Take your time comparing vehicles online since you won't have the pressure or time constraints of looking around at the dealership.
Most dealers will deliver the car you purchased right to your house. How convenient is that? It will feel like Christmas morning when that shiny, new, fresh vehicle gets dropped off. If you buy from a dealer that's close by, you might be able to avoid some shipping costs or fees by picking it up directly from them. This allows you to stop and talk to the employees if you have any questions before driving your new car home.
Compare the Best Reviews

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Of course, you could always spend a sizeable amount on an extra warranty to cover the vehicle. But besides the warranty, new cars also tend to have special offers: factory rebates, dealer incentives, even "Black Friday" pricing around the holidays! You may decide that you want to take advantage of a great deal that finally puts the car you've always wanted within the reach of your budget.

Buying a new car lets you get the features that matter to you. Maybe you've moved from Florida to Maine and you're thinking that all-wheel drive could be a lifesaver when the roads are covered with snow. Or, you'd love to have a car with included Wi-fi so that the kids can stream their favorite videos during the daily carpool to school. No matter what bells and whistles you want, buying your car new is the only way to make sure you get them!

Most websites for buying new cars are relatively similar: enter the type of car you're looking for, along with your ZIP code, and get quotes from dealers in your area that may have your vehicle in stock. So, what factors should you consider to choose the best new cars website? Consider these three criteria:

  • Price. Does the site offer you a way to get the best possible price for your car, either through a discount or through a relationship with a network of trusted dealers? Or does it just tell you where to find the car you want while leaving the haggling up to you?
  • Information. Will the new car site help you to make your purchase decision? Will you be better-informed with respect to the costs of owning the vehicle you choose? Do they offer other details on current trends in the automotive marketplace?
  • Extra Services. Can the site connect you with resources for getting auto insurance, an auto loan, or other relevant products and services?

TopConsumerReviews.com has reviewed and ranked the best New Car websites available today. We hope these reviews get you on the road to finding your next vehicle at a terrific price!

The Best Reviews of New Car Buying Sites