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Edmunds Review

Wednesday, January 22nd

2025 New Car Buying Site Reviews

Edmunds Review 3.5 Star Rating

Edmunds

3.5 Star Rating
  • Prices from $14,165 to $373,850
  • 12,000+ new vehicles for sale
  • Includes CarFax
  • Cars from dealerships
  • Payment calculator available
  • "A+ rating from the BBB

Edmunds has been a trusted name in the automotive industry for over fifty years. They provide an extensive range of resources to help you choose the right new car, including video test drives, detailed reviews, and comparisons. Their editorial team drives about half a million miles annually to deliver honest evaluations of various vehicles. However, Edmunds admits that it's designed to sell used cars more often than new, so you may find a slightly more limited inventory here than at other competitors.

Helpful filters and easy browsing

You can start your search by entering the make or model in the search bar at the top of their site, or by clicking on the New tab. You can also use the By Type or By Price options if you're flexible on makes/models within your budget or preferred body style. Enter your zip code to see the specifics for new cars in your area. Once you've started browsing, you can narrow the listings by price rating, body style, drivetrain, number of cylinders, and more.

12,448 new vehicles

Edmunds specializes in used inventory, so you'll see a lot more cars on that side of the site than the new cars. However, there is still a decent variety. Edmunds had 12,448 different new cars available at the time of our review. This was within a 50-mile radius of our zip code. 2,245 of these cars were sedans, 6,350 were SUVs/crossovers, 2,404 were trucks, and there were 257 coupes (2 doors). 6,224 of the listings were available for home delivery.

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Let Edmunds help you negotiate

When you click on a nearby vehicle listing, Edmunds takes you to a page with all the basics in an at-a-glance style scroll. Edmunds advises using their quote request to get the dealer's best out-the-door price, as many dealers can't post their lowest prices online. Edmunds also offers tools to assist with negotiations, such as tracking how long a car has been listed and any price changes.

Prices from $14,165

The prices are highly competitive at Edmunds, including all the low-end prices you might want for budget-friendly car buying. The prices range from $14,165 to $373,850. The lowest-priced car is a Mitsubishi Mirage, and the highest-priced car is a Mercedes-Benz G-Class. We also looked at our example cars - the Toyota Corolla, the Nissan Rogue, and the Tesla Model 3 - to see how prices at Edmunds compare to other sites. Here's what we found:

  • Toyota Corolla: $22,795 to $28,054
  • Nissan Rogue: $30,505 to $45,110
  • Tesla Model 3: Not offered on Edmunds

Delivery and returns based on individual dealerships

Edmunds doesn't have its own delivery or return policies. These are determined by the dealerships directly. If you're interested in these policies, you'll have to reach out to the dealership for the car you want to buy. We do wish that Edmunds had some kind of policy, but this is standard at many companies in our review.

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Solid reputation with the BBB

Edmunds has a strong reputation, evidenced by their "A+" rating and accreditation from the BBB. You can trust their service, but you may want to check out the individual dealerships too since that's where most of the customer service-related items like returns or test drives will be based.

A good place to browse low-cost cars

The good news is that Edmunds has done some work to make its UI more streamlined than the last time we reviewed its services. However, with a lower-than-average inventory, it doesn't quite sit on par with higher-ranked competitors. While Edmunds is excellent for research and price quotes, and it has competitive prices, it falls behind just a bit in inventory. For this reason, it earns a higher-than-average score of 3.5, but not a higher spot on our roster of new car websites.

Where Can You Find the Best New Cars?

It's pretty much universally agreed that the "New Car” smell is one of the best feelings in the world. Getting into your dealership-clean car with brand-new features makes you feel like a little kid all over again. That's why buying a new car is one of the most exciting times in your life. But we're all also familiar with the dealership process. Haggling for prices and feeling pressured by overzealous salespeople can easily turn your excitement into frustration.

With online auto sales, gone are the days of heading blindly over to the nearest dealership, hoping to find something you'll like, and being largely at the mercy of the salesperson who greets you at the door. Now, you can do extensive research online before ever setting foot on the lot - and that's assuming you're not having the vehicle delivered directly to your home. Today's new car-buying experience is totally different from what it was even ten years ago.

The Best New Car Buying Sites Compare New Car Buying Sites Compare New Car Buying Site Reviews What are the best New Car Buying Sites Best New Car Buying Site Reviews

New Car Buying Site FAQ

Just like any other product you can buy online, you'll find a much bigger selection on the internet than if you try to go store-to-store, or in this case dealership-to-dealership. Other reasons to shop for a car online are to save time, avoid the haggling and negotiations of salesmen (sorry, not sorry), minimize the pressure to buy, and do everything at your own convenience. Buying new vehicles online is more popular than ever before and companies are jumping on board with making it as easy as possible for customers.
Make sure the company you're buying from has a good Better Business Bureau rating, high customer reviews, and is a service you've heard of before. It may help to call in and talk to their customer service team to get information about their processes as well. Beware of prices that seem "too good to be true”, try to buy as locally as possible, and trust your gut. Do research online about the car company you're interested in buying from and you should get enough information to make an educated decision.
When you're buying from a dealership that sells new cars, they are going to have salesmen and customer service experts on standby to talk whenever you need. All it takes is a quick phone call and you can go over details about the vehicle you're interested in. They may be able to walk you through the buying process online if you run into some hiccups and want to make sure you're doing everything correctly. When it comes to making a big purchase like a car, don't hesitate to reach out to the seller to talk things through!
Technically there are instances where you'll be able to return a new car to a dealership, but we don't recommend it. Make absolutely sure you're happy with the car you purchase online because dealerships either won't take the car back, or they'll charge a few thousand dollars in return fees. Either way, you'll be out a lot of money! This is also the case for buying a vehicle in person. Cars are not something you can easily send back!
One obvious reason to buy a new car is because it will be more reliable than a used one. You never know exactly how a used car was treated or if it's bound to start having issues. New cars come with factory warranties that cover the cost of labor and repairs if you run into a problem in the first couple years of owning it. New cars have hardly any mileage on them, so they will last a lot longer for you than a used car would. They will have new oil, factory-fresh tires and brakes, the latest technology, and you can buy them in any make, model, or color you want.
One of the perks of getting a brand-new car is that it already comes with a warranty. Usually, it's something like 36 months or 36,000 miles, whichever comes first. This covers parts and labor costs for normal usage. The exact warranty may differ slightly between makes and models of cars and the company you're buying from. You'll have the option of purchasing an extended warranty which would cover bumper-to-bumper issues for a period of time after the manufacturer's warranty is past. Some people choose to do this for peace of mind.
The first thing you should do when buying a new car online is to set a budget. You'll find so many beautiful makes and models with seemingly endless options for upgrades, so you want to know how much you can spend (or how big of a loan you can qualify for) before you even start looking. Do research on the car you're interested in to see if it gets good gas mileage, what other customers have said about its reliability, check crash test ratings, and what type of warranty it comes with. You might consider test driving some vehicles before pulling the trigger on purchasing it online. Take your time comparing vehicles online since you won't have the pressure or time constraints of looking around at the dealership.
Most dealers will deliver the car you purchased right to your house. How convenient is that? It will feel like Christmas morning when that shiny, new, fresh vehicle gets dropped off. If you buy from a dealer that's close by, you might be able to avoid some shipping costs or fees by picking it up directly from them. This allows you to stop and talk to the employees if you have any questions before driving your new car home.
Compare the Best Reviews

Continued from above...

Buying a new car is an exciting experience, and getting one through online services can make it even more enjoyable. Instead of spending hours at a dealership, you can browse through numerous makes and models from the comfort of your home. Online platforms provide detailed information about each car, including safety ratings, features, detailed photos of the interior and exterior, and prices (including monthly payment or lease calculator tools). This helps you make a well-informed decision without the pressure of a salesperson hovering over you. You can take your time, compare different options, and find your dream car.

One of the biggest advantages of buying a new car online is access to a wide range of options that may not be available at your local dealership. Online car-buying platforms often have a larger inventory from multiple local dealerships (or those in completely different states if you don't mind making the drive to pick it up or paying for transport), allowing you to find the exact model and color you want. Plus, many online services offer home delivery, so you can have your new car brought right to your doorstep. This convenience saves you time and effort, making the new car-buying process smooth and hassle-free.

Plus, purchasing a new car online can help you pick out the newest models (even those that are just released and harder to find on dealership lots). When it comes to safety and mechanical features, you can find details and trim levels that offer advanced driver assistance systems, adaptive cruise control, automatic emergency braking, and lane assist. Since you're browsing the collective inventory of many dealerships and sellers, it's much easier to find that top-level model than it would be just shopping locally.

So, if you're ready to start the process of getting a new car, there are plenty of places to begin your journey. But if you don't know which site is best for you, don't worry. When looking for a new car online, here are several factors to consider to help you get the best deal and experience:

  • Resources. Look for websites that provide detailed information about each vehicle. This includes videos of test drives, comparisons between models, and articles to help you set a budget and choose the right car for your needs.
  • Transparency. Choose platforms that offer detailed information about the car's location, dealer, and pricing history. It's important to know exactly where the car is coming from and who is selling it. Being able to contact the dealer directly is a plus.
  • Reputation. Check customer reviews and ratings to see what others have experienced with the car-buying site. Look for feedback on the legitimacy of vehicle listings, customer service, and the overall buying process. The Better Business Bureau's rating can also be a useful indicator of the company's reliability.
  • Cost. At the end of the day, cost is a pretty big factor. Which site offers the car at the trim level you want at the most competitive cost? Does the cost include features like home delivery?

To help you in the search for your new set of wheels, Top Consumer Reviews has evaluated and ranked the best options for online car shopping out there today. Whether you're looking for a new family vehicle, something to haul your trailer, a first-time car for a new college student, or that dream sports car you've been saving up for, we're sure that this information will save you time and get you connected with a vehicle you'll love to drive!

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