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Kelley Blue Book Review

Monday, December 2nd

2024 New Car Buying Site Reviews

Kelley Blue Book Review 4.5 Star Rating

Kelley Blue Book

4.5 Star Rating
  • Prices from $14,195 to $367,820
  • 28,000+ new vehicles for sale
  • Includes CarFax and KBB
  • Cars from dealerships
  • Luxury and supercars included
  • Payment calculator available
  • Long-distance delivery

Since 1926, Kelley Blue Book has been a well-known name in the auto industry. Today, the KBB website continues this tradition by offering trusted values and innovative resources to help you research, price, and shop for the car you want. It provides a Fair Purchase Price tool to show what others have paid for new or used cars, and a 5-Year Cost to Own tool to compare cars based on real costs like fuel, maintenance, and depreciation. It's kind of like the Better Business Bureau of the car world, serving as a way to see value and quality in new and used vehicles on the market. On top of offering car backgrounds and pricing out vehicles, KBB also sells new and used models.

Get started quick with helpful filters

To get started buying new cars on KBB, you just need to use the top navigation bar and click on the "Cars for Sale” tab. Then, you'll be taken to KBB's entire inventory where you can browse or start filtering down to the car you want. Some of the filters include mileage, body style, fuel economy, fuel type, color, transmission cylinders, features, and payment. You can limit your options to those that won't exceed your maximum ideal monthly payment too, so you don't have to worry about loving a car and then being blindsided by the loan costs later.

28,000+ new vehicles

KBB has an impressive selection with 28,000+ new vehicles in its current inventory. All of those models include long-distance delivery, which is an impressive feature. Most of KBB's competitors only offer local delivery. 4,496 of these cars were sedans, 15,950 were SUV/crossovers, 6,214 were trucks, and there were 613 coupes (2 doors).

Best New Car Sites

Calculate your payment details on the listing page

KBB provides clear and straightforward listings, showing which dealership is selling the car, how long it's been listed, the important details about the car and its trim level, any price changes, and a price analysis comparing it to similar vehicles. You can view photos, look up the VIN, check out the features, and preview available financing. Each listing also includes a payment calculator tool where you can enter your planned down payment amount and estimated credit score to see likely monthly payments on different terms.

Prices from $14,195

The pricing at KBB is highly competitive, offering some of the lowest prices in the industry for similar cars. The prices range from $14,195 to $367,820. The cheapest car is the Mitsubishi Mirage and the most expensive is the Mercedes-Benz G 63 AMG. You can also find some other high-end vehicles on the KBB market including a new Aston Martin DB-12 (James Bond, anyone?) and a couple of 2024 McLaren Arturas if you want to check out some supercar eye-candy. We also priced out the three cars we checked at each site to show the changes in price across competitors. We looked at the Toyota Corolla, the Nissan Rogue, and the Tesla Model 3. Here's what we found:

  • Toyota Corolla: $22,643 to $51,420
  • Nissan Rogue: $26,876 to $43,750
  • Tesla Model 3: No new models on KBB

Long distance delivery

KBB stands out from the competition by offering long-distance delivery for the vehicles in its inventory. The shipping fees for this service will vary depending on what car you get, what dealership you go through, and how far away you are from the location, but this does open up your options significantly if you want to shop for cars outside your local zip code.

Best New Car Sites

Returns are based on dealership policies

There are no return policies specifically facilitated by KBB. So, you'll want to check in with the dealership you end up ordering from to talk about test-drive periods and return policies for your chosen vehicle, especially if you're planning to have it shipped to you long distance.

Customers seem confused about KBB's function

At the moment, KBB has a "D-” rating from the Better Business Bureau due to a range of complaints in the past year. However, they are primarily put forward by sellers rather than those buying cars through the KBB platform. Complaints usually range around the KBB pricing system where you can look up the estimated price of your car or the "value” on KBB. But, as KBB is clear that this estimate does not count as an offer or promise of value, the customers' complaints about getting less than KBB's value during a trade-in or sale are more confusing than concerning. For the buying portion of KBB, we struggled to find any reviews related to that, indicating that selling cars is still a newer service for KBB to gauge as of yet.

Top option for long-distance delivery

At the end of the day, the high inventory and low prices make KBB a perfect place to shop for your new car. With long-distance shipping (that we didn't see offered anywhere else) KBB stands out from the pack. While it currently has a lower-than-average rating from the BBB, this is mostly due to customers complaining about the valuation of used cars. With all things considered, KBB is an excellent source to go to in your search for a new car.

Where Can You Find the Best New Cars?

It's pretty much universally agreed that the "New Car” smell is one of the best feelings in the world. Getting into your dealership-clean car with brand-new features makes you feel like a little kid all over again. That's why buying a new car is one of the most exciting times in your life. But we're all also familiar with the dealership process. Haggling for prices and feeling pressured by overzealous salespeople can easily turn your excitement into frustration.

With online auto sales, gone are the days of heading blindly over to the nearest dealership, hoping to find something you'll like, and being largely at the mercy of the salesperson who greets you at the door. Now, you can do extensive research online before ever setting foot on the lot - and that's assuming you're not having the vehicle delivered directly to your home. Today's new car-buying experience is totally different from what it was even ten years ago.

The Best New Car Buying Sites Compare New Car Buying Sites Compare New Car Buying Site Reviews What are the best New Car Buying Sites Best New Car Buying Site Reviews

New Car Buying Site FAQ

Just like any other product you can buy online, you'll find a much bigger selection on the internet than if you try to go store-to-store, or in this case dealership-to-dealership. Other reasons to shop for a car online are to save time, avoid the haggling and negotiations of salesmen (sorry, not sorry), minimize the pressure to buy, and do everything at your own convenience. Buying new vehicles online is more popular than ever before and companies are jumping on board with making it as easy as possible for customers.
Make sure the company you're buying from has a good Better Business Bureau rating, high customer reviews, and is a service you've heard of before. It may help to call in and talk to their customer service team to get information about their processes as well. Beware of prices that seem "too good to be true”, try to buy as locally as possible, and trust your gut. Do research online about the car company you're interested in buying from and you should get enough information to make an educated decision.
When you're buying from a dealership that sells new cars, they are going to have salesmen and customer service experts on standby to talk whenever you need. All it takes is a quick phone call and you can go over details about the vehicle you're interested in. They may be able to walk you through the buying process online if you run into some hiccups and want to make sure you're doing everything correctly. When it comes to making a big purchase like a car, don't hesitate to reach out to the seller to talk things through!
Technically there are instances where you'll be able to return a new car to a dealership, but we don't recommend it. Make absolutely sure you're happy with the car you purchase online because dealerships either won't take the car back, or they'll charge a few thousand dollars in return fees. Either way, you'll be out a lot of money! This is also the case for buying a vehicle in person. Cars are not something you can easily send back!
One obvious reason to buy a new car is because it will be more reliable than a used one. You never know exactly how a used car was treated or if it's bound to start having issues. New cars come with factory warranties that cover the cost of labor and repairs if you run into a problem in the first couple years of owning it. New cars have hardly any mileage on them, so they will last a lot longer for you than a used car would. They will have new oil, factory-fresh tires and brakes, the latest technology, and you can buy them in any make, model, or color you want.
One of the perks of getting a brand-new car is that it already comes with a warranty. Usually, it's something like 36 months or 36,000 miles, whichever comes first. This covers parts and labor costs for normal usage. The exact warranty may differ slightly between makes and models of cars and the company you're buying from. You'll have the option of purchasing an extended warranty which would cover bumper-to-bumper issues for a period of time after the manufacturer's warranty is past. Some people choose to do this for peace of mind.
The first thing you should do when buying a new car online is to set a budget. You'll find so many beautiful makes and models with seemingly endless options for upgrades, so you want to know how much you can spend (or how big of a loan you can qualify for) before you even start looking. Do research on the car you're interested in to see if it gets good gas mileage, what other customers have said about its reliability, check crash test ratings, and what type of warranty it comes with. You might consider test driving some vehicles before pulling the trigger on purchasing it online. Take your time comparing vehicles online since you won't have the pressure or time constraints of looking around at the dealership.
Most dealers will deliver the car you purchased right to your house. How convenient is that? It will feel like Christmas morning when that shiny, new, fresh vehicle gets dropped off. If you buy from a dealer that's close by, you might be able to avoid some shipping costs or fees by picking it up directly from them. This allows you to stop and talk to the employees if you have any questions before driving your new car home.
Compare the Best Reviews

Continued from above...

Buying a new car is an exciting experience, and getting one through online services can make it even more enjoyable. Instead of spending hours at a dealership, you can browse through numerous makes and models from the comfort of your home. Online platforms provide detailed information about each car, including safety ratings, features, detailed photos of the interior and exterior, and prices (including monthly payment or lease calculator tools). This helps you make a well-informed decision without the pressure of a salesperson hovering over you. You can take your time, compare different options, and find your dream car.

One of the biggest advantages of buying a new car online is access to a wide range of options that may not be available at your local dealership. Online car-buying platforms often have a larger inventory from multiple local dealerships (or those in completely different states if you don't mind making the drive to pick it up or paying for transport), allowing you to find the exact model and color you want. Plus, many online services offer home delivery, so you can have your new car brought right to your doorstep. This convenience saves you time and effort, making the new car-buying process smooth and hassle-free.

Plus, purchasing a new car online can help you pick out the newest models (even those that are just released and harder to find on dealership lots). When it comes to safety and mechanical features, you can find details and trim levels that offer advanced driver assistance systems, adaptive cruise control, automatic emergency braking, and lane assist. Since you're browsing the collective inventory of many dealerships and sellers, it's much easier to find that top-level model than it would be just shopping locally.

So, if you're ready to start the process of getting a new car, there are plenty of places to begin your journey. But if you don't know which site is best for you, don't worry. When looking for a new car online, here are several factors to consider to help you get the best deal and experience:

  • Resources. Look for websites that provide detailed information about each vehicle. This includes videos of test drives, comparisons between models, and articles to help you set a budget and choose the right car for your needs.
  • Transparency. Choose platforms that offer detailed information about the car's location, dealer, and pricing history. It's important to know exactly where the car is coming from and who is selling it. Being able to contact the dealer directly is a plus.
  • Reputation. Check customer reviews and ratings to see what others have experienced with the car-buying site. Look for feedback on the legitimacy of vehicle listings, customer service, and the overall buying process. The Better Business Bureau's rating can also be a useful indicator of the company's reliability.
  • Cost. At the end of the day, cost is a pretty big factor. Which site offers the car at the trim level you want at the most competitive cost? Does the cost include features like home delivery?

To help you in the search for your new set of wheels, Top Consumer Reviews has evaluated and ranked the best options for online car shopping out there today. Whether you're looking for a new family vehicle, something to haul your trailer, a first-time car for a new college student, or that dream sports car you've been saving up for, we're sure that this information will save you time and get you connected with a vehicle you'll love to drive!

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