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True Car Review

Monday, October 25th

2021 New Car Buying Site Reviews

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When shopping for a new car, you want the lowest possible price with the best shopping experience. You get all of that and more at TRUECar.

Using the website to buy a new car is easy. You can start either by choosing the brand you prefer, or by clicking on the "Shop New" orange button on the page. Once you've gotten to the make and model you want, you'll be able to see details about the vehicle - average gas mileage, trim options, available styles and incentives, and more - along with an estimated price.

Scrolling down a little farther, you'll find a handy graph to give you a visual idea of what your chosen vehicle has sold for in your area (or toggle to the national graph if you'd like a comparison across markets in the US). In order to get pricing even more specific to your location, click the "View Pricing on Local Inventory" button.

As with most car-buying websites, you'll need to enter your name and contact information in order to see the offers in your area; fortunately, unlike their competitors, TRUECar promises not to contact you unless you give your approval.

Best New Car Sites

The next screen will show you the vehicles that closely match the criteria you've chosen, showing what percentage of your desired features each vehicle has. We were pleased to see that, for the make and model we entered, there were four vehicles available locally that matched our preferences by at least 60%. On that same screen, we also were given our "Guaranteed Savings Certificate" for each dealer. The certificates we got varied greatly depending on the dealer; one guaranteed us a price "no more than $17 above MSRP", while the other was "at least $184 off MSRP", so pay attention to that as you look through the available inventory with each dealer in your results.

If at any point you need help, check the bottom right-hand corner of the screen to see if a TRUECar representative is available via online chat. Or, you can call their toll-free number as well.

An additional feature of TRUECar that makes them stand out is their criteria for dealerships who want their certification. All of the 11,000+ TRUECar dealers - just under 20% of all franchised dealers in the US - commit to the values of transparency, truth, and fairness in their business practices. Similarly, TRUECar partners with AAA, American Express, USAA, and more; during the process of filling out your customer information, be sure to indicate if you are a customer of one of their partners to see if you qualify for additional discounts on your purchase.

And, if you enjoy reading about the automotive industry in general, you won't want to miss TRUECar's blogs. For example, their Insights blog discusses current trends in auto sales, shopping trends of Millennials compared with Baby Boomers, and much more. You'll find those links quietly tucked away at the bottom of the main TRUECar site.

TRUECar has everything you could want in a website for buying a new car: the best prices, with all available discounts and incentives, transparency that allows you to see exactly which dealerships have the vehicle you want, and a solid reputation as evidenced by their many partnerships with household-name companies and an "A+" rating with the Better Business Bureau.

TRUECar earns our highest rating and is our top choice for websites when it comes to your next new car purchase.

The 7 Best New Car Buying Sites

Where is the Best Place to Buy a New Car?

Who doesn't love the experience of getting a new car? There's something exciting about sitting behind the wheel of your brand-new vehicle, testing out all the latest features and picturing all of the road trips and even short drives across town, while breathing in that classic new-car smell.

Why buy new? There are many reasons car-buyers opt for a new vehicle rather than buying a used model - or, as they call it now, a "pre-owned" car. One of the biggest reasons is the warranty: typically 3 years or 36,000 miles, whichever comes first. With a pre-owned vehicle, you'll only get what's left on the original warranty, or maybe a 30-day policy from the dealer itself.

The Best New Car Buying Sites Compare New Car Buying Sites Compare New Car Buying Site Reviews What are the best New Car Buying Sites Best New Car Buying Site Reviews

New Car Buying Site FAQ

Just like any other product you can buy online, you'll find a much bigger selection on the internet than if you try to go store-to-store, or in this case dealership-to-dealership. Other reasons to shop for a car online are to save time, avoid the haggling and negotiations of salesmen (sorry, not sorry), minimize the pressure to buy, and do everything at your own convenience. Buying new vehicles online is more popular than ever before and companies are jumping on board with making it as easy as possible for customers.
Make sure the company you're buying from has a good Better Business Bureau rating, high customer reviews, and is a service you've heard of before. It may help to call in and talk to their customer service team to get information about their processes as well. Beware of prices that seem "too good to be true" , try to buy as locally as possible, and trust your gut. Do research online about the car company you're interested in buying from and you should get enough information to make an educated decision.
When you're buying from a dealership that sells new cars, they are going to have salesmen and customer service experts on standby to talk whenever you need. All it takes is a quick phone call and you can go over details about the vehicle you're interested in. They may be able to walk you through the buying process online if you run into some hiccups and want to make sure you're doing everything correctly. When it comes to making a big purchase like a car, don't hesitate to reach out to the seller to talk things through!
Technically there are instances where you'll be able to return a new car to a dealership, but we don't recommend it. Make absolutely sure you're happy with the car you purchase online because dealerships either won't take the car back, or they'll charge a few thousand dollars in return fees. Either way, you'll be out a lot of money! This is also the case for buying a vehicle in person. Cars are not something you can easily send back!
One obvious reason to buy a new car is because it will be more reliable than a used one. You never know exactly how a used car was treated or if it's bound to start having issues. New cars come with factory warranties that cover the cost of labor and repairs if you run into a problem in the first couple years of owning it. New cars have hardly any mileage on them, so they will last a lot longer for you than a used car would. They will have new oil, factory-fresh tires and brakes, the latest technology, and you can buy them in any make, model, or color you want.
One of the perks of getting a brand-new car is that it already comes with a warranty. Usually, it's something like 36 months or 36,000 miles, whichever comes first. This covers parts and labor costs for normal usage. The exact warranty may differ slightly between makes and models of cars and the company you're buying from. You'll have the option of purchasing an extended warranty which would cover bumper-to-bumper issues for a period of time after the manufacturer's warranty is past. Some people choose to do this for peace of mind.
The first thing you should do when buying a new car online is to set a budget. You'll find so many beautiful makes and models with seemingly endless options for upgrades, so you want to know how much you can spend (or how big of a loan you can qualify for) before you even start looking. Do research on the car you're interested in to see if it gets good gas mileage, what other customers have said about its reliability, check crash test ratings, and what type of warranty it comes with. You might consider test driving some vehicles before pulling the trigger on purchasing it online. Take your time comparing vehicles online since you won't have the pressure or time constraints of looking around at the dealership.
Most dealers will deliver the car you purchased right to your house. How convenient is that? It will feel like Christmas morning when that shiny, new, fresh vehicle gets dropped off. If you buy from a dealer that's close by, you might be able to avoid some shipping costs or fees by picking it up directly from them. This allows you to stop and talk to the employees if you have any questions before driving your new car home.
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Of course, you could always spend a sizeable amount on an extra warranty to cover the vehicle. But besides the warranty, new cars also tend to have special offers: factory rebates, dealer incentives, even "Black Friday" pricing around the holidays! You may decide that you want to take advantage of a great deal that finally puts the car you've always wanted within the reach of your budget.

Buying a new car lets you get the features that matter to you. Maybe you've moved from Florida to Maine and you're thinking that all-wheel drive could be a lifesaver when the roads are covered with snow. Or, you'd love to have a car with included Wi-fi so that the kids can stream their favorite videos during the daily carpool to school. No matter what bells and whistles you want, buying your car new is the only way to make sure you get them!

Most websites for buying new cars are relatively similar: enter the type of car you're looking for, along with your ZIP code, and get quotes from dealers in your area that may have your vehicle in stock. So, what factors should you consider to choose the best new cars website? Consider these three criteria:

  • Price. Does the site offer you a way to get the best possible price for your car, either through a discount or through a relationship with a network of trusted dealers? Or does it just tell you where to find the car you want while leaving the haggling up to you?
  • Information. Will the new car site help you to make your purchase decision? Will you be better-informed with respect to the costs of owning the vehicle you choose? Do they offer other details on current trends in the automotive marketplace?
  • Extra Services. Can the site connect you with resources for getting auto insurance, an auto loan, or other relevant products and services?

TopConsumerReviews.com has reviewed and ranked the best New Car websites available today. We hope these reviews get you on the road to finding your next vehicle at a terrific price!

The Best Reviews of New Car Buying Sites