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Friday, July 11th
Once a 2008 tech-startup among many, LiveDrive is now owned by "J2 Global”, a massive technology holdings company. LiveDrive's time as a dot in the portfolio of a tech investment giant appears to have done little towards improving their services. With an overall poor product, there is nothing to recommend about LiveDrive when compared to competitors, especially as they artificially separate key services into expensive, individual plans.
Home backup plans
For home and personal backups, LiveDrive offers 3 plans to choose from.
Business backups
LiveDrive also offers 2 business backup plans.
Both home and business plans are overpriced
LiveDrive is absolutely overpriced for what they offer. While unlimited online backup storage may seem a plus, their storage is strictly limited by the device limits they set on their plans: in other words, there is only so much you can backup from one PC. In addition, we don't appreciate that LiveDrive separates their backup services and their network attached storage services into two separate plans, which feels like a way to artificially inflate their prices.
No security services offered
One glaring oversight with LiveDrive is that they do not offer any encryption or multi-factor authentication services. In this day and age - one of growing ransomware attacks - half the point of an online backup service is to ensure the safety and security of your files. The fact that LiveDrive does not offer any security services, and is more expensive than competitors who do, is indicative of a service best avoided.
Frustrating cancellation policies
In addition, if you want to cancel your services with LiveDrive, there is no easy way to do so. Instead of simply including a button you can click to cancel your services, you have to fill out and mail a form to their UK business address, or jump through hoops on their customer service line during UK business hours. We strongly disapprove of such customer-unfriendly practices; a reputable company should keep customers based on the quality of their product, and not on how difficult they made it to cancel their services.
Mixed reviews, frustrated customers
Customer reviews for LiveDrive on aggregate review sites tend to be mixed. While some customers like LiveDrive's ease of use, a huge number of complaints state that LiveDrive makes it near impossible to cancel their services (as you have to call during UK business hours. Tough luck if you live elsewhere it seems.). While LiveDrive does not have a page or rating with the Better Business Bureau, we think that repeated customer frustration with canceling LiveDrive's services paints a picture of a product to skip.
Little benefit to LiveDrive
There is little benefit to using LiveDrive: not only are their services overpriced and underwhelming, but their cancellation policy is downright kafkaesque. Don't be fooled by their "unlimited” storage, which is limited due to its licensing restriction to one device alone. In short, do yourself a favor: avoid LiveDrive and go with a higher rated backup service on our list.
When it comes to backups and cybersecurity, you can never be too safe, especially when it comes to your files. When we use our computers, everything we save feels permanent, but that permanence is - quite frankly - an illusion. Everything saved is saved somewhere on a physical drive, which means that far from existing in some ethereal cloud, your files can be lost.
Your computer could just break one day from wear, have water spilled on it, be dropped, or even locked-in with a ransomware attack. This isn't even to mention the fact that hard drives decay. In fact, every single hard drive and SSD WILL fail at some point - it's just a matter of when. All of these issues explain why online backup services have exploded in popularity over the last several years.
Online backup services are super convenient. Gone are the days when users had to manually transfer data to external hard drives or rely on physical backups that could be lost or damaged. Online backup services automate the process, running in the background and ensuring that data is continuously backed up. This automation makes it easy on users and eliminates the need for manual backups, saving both time and effort.
Another reason why online backup services are so popular is they are an efficient and cost-effective solution for data management. Traditional backup methods often required substantial investments in physical hardware, such as extra hard drives, discs, and cables. These would have to be upgraded as technology (and storage limits) increased. Then, to prevent against environmental damage (such as fire or rain), the backup data needed to be physically moved and stored at another location. Online backup services, on the other hand, offer scalable, pay-as-you-go pricing models, require no additional equipment, and enjoy built-in offsite storage.
Furthermore, online backup services offer continuing technology improvements at no additional cost. Many providers offer advanced features like versioning, which allows users to retrieve previous versions of files, and continuous backup, which ensures that even the smallest changes are saved throughout the day. This not only enhances data integrity but also offers peace of mind, knowing that the data is always up-to-date and recoverable.
There are a host of services out there to help you save critical data and protect your computer from damage or malicious actors. However it can be a bit confusing when it comes to finding the right online backup service that meets your particular needs.
Here are some features to look for when comparing the various online backup services:
While some things involving computers can feel overwhelming, and saved files are in no way as permanent as they seem, some simple and prudent steps taken today can save you a host of headaches (or the pain of lost photographs, memories, or critical work) down the line. To that end, we've collected the best services we could find and rated them based on their reliability, price, and technical merits. We here at Top Consumer Reviews hope that our curated list can help you make an informed choice as you take steps to secure your critical files.
Select any 2 Online Backup Services to compare them head to head