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Complete Case Review

Wednesday, July 28th

2021 Online Divorce Service Reviews

Complete Case Review 4.5 Star Rating

Complete Case

4.5 Star Rating
  • $299 one-time fee
  • $24.99 monthly access fees after 30 days

Complete Case has been in business for more than 20 years and has helped more than 700,000 users to prepare their divorce documents online. You could even say that this is the original uncontested online divorce platform; no other service has been around longer than this one.

The process is extremely streamlined: choose the state where you plan to file, answer all of the questions in Complete Case's online interview, print your forms (or have them printed and sent to you), and file with the appropriate court according to the provided instructions.


  • $299 one-time fee, plus $24.99/month storage and service fees after the first 30 days
  • 100% court acceptance guarantee
  • Unlimited revisions within first 30 days
  • 30-day refund policy if you haven't access any of Complete Case's services after making payment
  • 24/7 customer support via email, regular business hours via phone
  • Live Lawyer service available for an extra fee
  • Download documents as a PDF or receive via mail

While Complete Case is an excellent choice for completing uncontested divorce paperwork online, their Better Business Bureau rating has dropped since our last review from an A+ to an A-. That ratings drop appears to be due to nearly 70 complaints registered with the BBB in the last 3 years. More than two dozen occurred in the year leading up to our more recent evaluation.

Best Online Divorce Services

Often mentioned in the BBB complaints is the monthly fee that Complete Case charges after the initial 30-day period of using their divorce service. After the first month of service, they charge $24.99/month as a storage and customer service fee - if you need it. While most online divorce platforms don't charge customers to safely store their information online, you may still need access to your divorce documents after 30 days. If so, you'll receive email reminders before any monthly charge, and it can be cancelled at any time.

Complete Case offers a 100% court acceptance guarantee if your forms are used in accordance with the included instructions. Many states offer e-filing of documents, so you may be able to file the same day that you begin the process.

Another plus for Complete Case is their award-winning customer care specialists. While they cannot give legal advice, they can guide you through the process and help answer any questions you may have about your online divorce.

There are hundreds of 4- and 5-star ratings from very satisfied clients who say that Complete Case made it easier than they had imagined to get things moving with their divorce proceedings. A few mentioned that they appreciated the attention this platform gives to members of the military both home and abroad, and all were very pleased with the services received at a much lower cost than working with an attorney.

We can say with confidence that Complete Case is an excellent choice for online divorce document preparation. You can be confident in the knowledge that they've already helped over 700,000 people just like you. The service is priced competitively overall, has a great track record for providing divorce documents that are accurate in all 50 states. They are among the best divorce services available today.

Is It Really Possible to Get a Hassle-free, Inexpensive Divorce Using an Online Service?

If you and your spouse are considering getting a divorce, it's no wonder you're hoping there's a way that minimizes the financial and emotional burden. Statistics show that nearly half of all marriages end in divorce, and that the depression, grief and stress associated with divorcing can be almost as significant as experiencing the death of a loved one.

While there are certain circumstances that would preclude you from using an online divorce service - disagreements over custody, alimony, and division of assets being the most common - it is possible to save time and money if you and your partner are able to file for an uncontested divorce where you agree on the terms of the marriage dissolution.

The Best Online Divorce Services Compare Online Divorce Services Compare Online Divorce Service Reviews What are the best Online Divorce Services Best Online Divorce Service Reviews

Online Divorce Service FAQ

Yes and no. You can complete the paperwork online, but in most states you'll still need to file it with your county court, pay the applicable fees and appear for a hearing.
Most services require the divorce to be uncontested: both spouses are in complete agreement over division of assets and custody arrangements if minor children are involved. Not all online divorce platforms offer services in every state, so be sure that the one you're considering is available where you plan to file for divorce.
Online divorce services can range anywhere from free with a one-week trial to $499+. The fees charged by these providers don't include any corresponding court costs. You may also have monthly data storage and service fees, depending on the company you select, so read the fine print carefully.
In general, you'll answer a few brief questions to see if your situation is eligible for an online divorce service - mostly to determine if it includes your state and if your divorce is likely to be uncontested. Once you've paid your fees and entered your answers, you'll usually print out your completed paperwork and file them with your local court. From there, any timeframes and fees depend solely on your county government.
Almost every online divorce provider guarantees that your paperwork will be accepted by the court in your state. However, it's up to you to walk through the necessary steps for making your divorce final, like filing the paperwork and showing up for hearings.
That depends on your local court system. You can fill out the paperwork online in just a few minutes, but the rest of the process is determined by how quickly it's processed, whether you can get a hearing date scheduled in a timely fashion, and so on.
Absolutely. Whether you seek a lawyer's services on your own or through an online divorce service, there's nothing prohibiting you from getting extra legal help. Some divorce platforms can connect you with an attorney for an additional fee, if you don't already have a professional in mind.
Most online divorce providers only guarantee that your paperwork will be legal and accepted by the court in your state. In other words, if you sign up for an account and pay the fees for an online divorce but then you change your mind or don't like the service itself, you may be out of luck. But, some providers may offer refunds for other circumstances on a case-by-case basis - just don't count on it. Do your homework and sign up for an online divorce service only when you've determined that it's a program that will work for you.
Compare the Best Reviews

Continued from above...

To get started, most online divorce platforms will ask a few basic questions to see if you are eligible for their service. Once it has been determined that the company is authorized to operate in your state and that your divorce proceedings are uncontested, you will be asked for further details to complete your paperwork. Some online divorce services generate your forms automatically, while others have your paperwork filled in and reviewed by a person instead of a computer. Once your forms have been completed, it's up to both of you to sign them (typically in front of a notary), file them with your local court, and possibly await a hearing date. Using an online divorce resource can save you hundreds (if not thousands) of dollars, compared with using an attorney to fill out the preliminary paperwork.

However, if you need additional help and want to get input from a lawyer, most online divorce services can refer you to a trusted professional - and often at a discount for being a customer.

How can you tell which online divorce platform will be the best fit for your situation? Here are several criteria to keep in mind:

  • Focus. Does the service strictly offer divorce and separation services, or is it a one-stop-shop for a variety of legal situations? If you anticipate needing documents beyond divorce paperwork (e.g. writing a will, drafting a rental contract), it might be worth using a more comprehensive provider of legal forms. On the other hand, if you're just looking to get divorced affordably, you might prefer the expertise of a service that only deals with marriage dissolution.
  • Cost. What will you spend to complete your divorce paperwork? Is it a one-time fee or a monthly subscription - or both? Is there any legal advice or assistance included with your fees?
  • Reputation. What do previous clients say about using the online divorce platform? Has the company been rated by the Better Business Bureau?

TopConsumerReviews.com has reviewed and ranked the best online divorce services available today. We hope this information helps you get the closure you need, affordably and efficiently.

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The Best Reviews of Online Divorce Services