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HealthTap vs MDLIVE

Saturday, March 25th

2023 Online Doctor Reviews

HealthTap Review 4 Star Rating

HealthTap

4 Star Rating
  • Can be used as out-of-network with insurance or self-pay
  • Choose your own doctor from a roster of over 90,000 physicians covering 140+ specialties
  • $99/visit for urgent care (or insurance copay) for nonmembers
  • Members pay $45 per quarter, plus $39 for primary care appointments and $59 for urgent care visits (or insurance copay)
  • Subscription includes unlimited texting with the doctor of your choice
  • Services include condition management, men's health, women's health, children's health, senior health, wellness/prevention/lifestyle, sexual health, mental/behavioral health, travel medicine, and urgent care
  • Huge database of Q&A with doctors through the app
  • "A+" rated by the BBB

HealthTap has an extensive network of over 90,000 online doctors covering more than 140 specialties. You can choose to pay as you go for urgent care, or join as a subscriber to access primary care for all ages. HealthTap lets you select your own doctor, giving you ample information about him or her before you sign up (even a video greeting). Although a small number of clients have had issues with billing, thousands of people give both HealthTap and its doctors a perfect five-star rating. We recommend considering HealthTap the next time you're looking for a telemedicine platform you can trust.

MDLIVE Review 3 Star Rating

MDLIVE

3 Star Rating
  • Provides urgent care, primary care (18+, insured patients only), mental health and dermatology services
  • Pricing ranges from $0-$82 for urgent care, $0-$95 for dermatology, $0-$108 for mental health therapy, and $0-$284 for psychiatry
  • "A+" rated and accredited by the BBB
  • Available throughout the US and Puerto Rico

MDLIVE is the telehealth platform offered to more than 60 million people as an insurance benefit, though it can be used by uninsured patients as well. Services here focus on urgent care (all ages) and primary care (18+, insured only), but you can also access mental health treatment and dermatology. Despite having an "A+" from the BBB and thousands of five-star ratings, most of MDLIVE's recent feedback is negative - particularly from patients who had big problems trying to apply insurance benefits. Look at your other options before creating an account here.

Where Can You Find the Best, Most Affordable Online Doctors?

Online doctors, whose services are often referred to as telemedicine or telehealth, are a convenient and accessible way for patients to receive non-emergency medical care from the comfort of their own home. With the rise of technology and the internet, online doctors have become increasingly popular as a way for people to receive healthcare services without having to physically visit a doctor's office.

This is also a great option for people who live in remote areas, have mobility issues, or have difficulty taking time off work to visit a doctor's office. Telemedicine is often the most convenient option for people who are looking for a more private and comfortable setting to discuss sensitive health issues.

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Online Doctor FAQ

An online doctor is a medical professional who provides healthcare services over the internet, typically through video conferencing or phone call. While this may be a service offered by a practitioner you're already seeing, usually referred to as "telehealth" , there are many standalone services online that can help you even if you're not an in-person patient.
Yes, online doctors can provide many of the same services as in-person doctors, including regular check-ups, diagnosing and treating illnesses, and prescribing medication. However, most people use online doctors for more acute needs, like an ear infection in the middle of the night or a cough and fever over the weekend, when they might not be able to get in to see their regular physician.
Make sure that the online doctor is licensed in your state and check their credentials. You can also look for reviews from other patients.
The cost can vary depending on the service and the insurance coverage. Some insurance plans cover telemedicine, while others may have additional out-of-pocket costs. However, whether it's covered by insurance or not, a virtual visit with an online doctor is almost always going to be less expensive than visiting urgent care.
Yes, online doctors are licensed medical professionals and can write prescriptions as needed. Depending on the condition/illness, you may have to jump through some extra hoops before getting your script written or renewed by an online doctor (such as mental health conditions or ADHD).
While online doctors can diagnose and treat many illnesses, some conditions may require in-person evaluation and treatment. If you have a serious condition, it is best to consult with an in-person doctor.
It depends on your insurance plan. You should check with your insurance provider to see if they cover telemedicine. Some insurance companies include telemedicine as part of your benefits, but you might have to use a specific platform that they designate for you.
Yes, online doctors can provide mental health services, such as therapy and counseling, through telehealth platforms. They can also diagnose and treat mental health conditions, such as depression and anxiety, and prescribe medication if needed. It's important to note that some mental health conditions may require in-person treatment; in these cases it is best to find a mental health professional near you.
Compare the Best Reviews

Continued from above...

Online doctors can provide many of the same services as in-person doctors, including regular check-ups, diagnosing and treating illnesses, and prescribing medication. They can also provide mental health services, such as therapy and counseling, through telehealth platforms. However, it's important to note that some conditions may require in-person evaluation and treatment, and in such cases, it is best to consult with a doctor near you.

Just remember, if at any time you're having a medical emergency it's important to call 911. Telemedicine is not intended for crisis situations or life threatening conditions.

When looking for an online doctor, you should make sure they are licensed in your state and check their credentials. You can also look at reviews from other patients. Additionally, it's essential to check your insurance coverage, since some insurance plans cover telemedicine, while others may have additional out-of-pocket costs.

During an online doctor appointment, you will typically have a video or phone call with the doctor, during which you will discuss your symptoms and medical history. The doctor will then make a diagnosis and provide treatment recommendations. If needed, the doctor can also prescribe medication, which can be filled at your local pharmacy.

While online doctors can provide many benefits, there are also some limitations to keep in mind. For example, online doctors may not be able to perform physical examinations, such as taking blood pressure or listening to your heart, which can be extremely important for diagnosis and treatment. Additionally, some medical conditions may require specialized testing, such as imaging or lab work, which cannot be performed remotely.

So, now that you understand more of what telemedicine is and what online doctors can and can't do for you, how do you choose which service is right for your medical needs? Here are a few things to keep in mind:

  • Acute vs. primary care. Some services are designed for those unpredictable times when you need a quick visit to treat a cold or ear infection, while others focus on providing the same kind of care you'd get from your primary care physician (like checkups and lab work). And some online doctor platforms offer both kinds.
  • Insurance coverage. If you have health insurance, there may be an online doctor benefit already lined up. Check to see if your plan offers that benefit and if you need to use a specific platform for it.
  • Cost/co-pay. What will you spend per visit with the online doctor you select? Is there a membership fee or can you pay a la carte as needed?
  • Availability. Can you reach someone 24/7? Do you have the option to make an appointment in advance? Also, can you select the doctor you see or will one be assigned to you?
  • Reputation and qualifications. What do other patients say about their experience with the platform? How much will you know about the physician you're matched with, with respect to experience and credentials?

To help you get the medical care you need from the convenience of your own home (or anywhere), Top Consumer Reviews has evaluated and ranked today's most popular online doctors. We're sure this information will make it quick and easy to find the right one to get you taken care of, from sniffles to sprains and everything in between. Get well soon!

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