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Teladoc vs Doctor On Demand

Tuesday, March 25th

2025 Online Doctor Reviews

Teladoc Review 3.5 Star Rating

Teladoc

3.5 Star Rating
  • Cost: $89 per visit without insurance, as low as $0 with insurance
  • Wait time: Can get appointments within an hour, though times vary by state and provider availability
  • Hours: 24/7 access
  • Available to all ages (with adult dependents needing their own account) in United States and Canada
  • Works with many insurance plans including Medicare Advantage and Medicaid managed care plans
  • U.S. board-certified internists, family doctors, nurse practitioners, dermatologists, psychiatrists, and pediatricians
  • Condition management programs for diabetes and other chronic conditions

Teladoc offers you 24/7 virtual access to board-certified doctors and specialists through your phone or computer, making it super convenient to get care for everything from pesky sinus infections to mental health support. You'll appreciate their quick appointment times and thorough doctors, though you can't choose your specific provider and their app can be frustratingly glitchy at times. While the $89 per-visit price tag without insurance is a bit steep compared to competitors, many insurance plans cover Teladoc visits completely. This service is ideal if you have insurance that includes Teladoc benefits and want reliable, professional virtual care without leaving home - but if you're paying out of pocket or prefer choosing your own doctor, you might want to explore other options.

Doctor On Demand  Review 2 Star Rating

Doctor On Demand

2 Star Rating
  • Cost: $99 for 15-min urgent care, $134-184 for therapy, $299 for initial psychiatric visit
  • Wait time: Minutes for urgent care, 1-2 days for mental health appointments
  • Hours: 24/7/365
  • Many visits free with insurance
  • Board-certified physicians and licensed psychologists
  • Can prescribe Ozempic (if covered by employer/health plan)

If you're looking for quick, basic medical care and don't mind paying $99+ per visit, Doctor On Demand might seem appealing with its 24/7 availability and video consultations from your phone or computer. While it could work for simple issues like allergies or cold symptoms if you have good insurance coverage, the service falls short for anyone needing ongoing care, prescription management, or reliable documentation for work/school. You absolutely shouldn't use this service if you have serious health conditions, need controlled substances, or can't risk wasting time with technical glitches and unhelpful referrals. With an abysmal "F” rating from the BBB, widespread technical issues, and a tendency to just refer patients to urgent care anyway, we give Doctor On Demand a below-average rating and recommend looking elsewhere for your telehealth needs.

What is the Best Online Doctor Service?

If you've ever had a minor illness at an inconvenient time, struggled to get an appointment with your regular doctor, or just wanted a more flexible way to manage your health, an online doctor service might be the solution. These services connect you with licensed healthcare professionals through video calls, phone calls, or chat, offering everything from quick urgent care visits to ongoing primary care.

Whether you need a prescription refill, help with a sinus infection, or long-term management for a condition like high blood pressure, there's likely an online doctor service that fits your needs. However, not all online doctor services are the same.

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Online Doctor FAQ

An online doctor is a medical professional who provides healthcare services over the internet, typically through video conferencing or phone call. While this may be a service offered by a practitioner you're already seeing, usually referred to as "telehealth”, there are many standalone services online that can help you even if you're not an in-person patient.
Yes, online doctors can provide many of the same services as in-person doctors, including regular check-ups, diagnosing and treating illnesses, and prescribing medication. However, most people use online doctors for more acute needs, like an ear infection in the middle of the night or a cough and fever over the weekend, when they might not be able to get in to see their regular physician.
Make sure that the online doctor is licensed in your state and check their credentials. You can also look for reviews from other patients.
The cost can vary depending on the service and the insurance coverage. Some insurance plans cover telemedicine, while others may have additional out-of-pocket costs. However, whether it's covered by insurance or not, a virtual visit with an online doctor is almost always going to be less expensive than visiting urgent care.
Yes, online doctors are licensed medical professionals and can write prescriptions as needed. Depending on the condition/illness, you may have to jump through some extra hoops before getting your script written or renewed by an online doctor (such as mental health conditions or ADHD).
While online doctors can diagnose and treat many illnesses, some conditions may require in-person evaluation and treatment. If you have a serious condition, it is best to consult with an in-person doctor.
It depends on your insurance plan. You should check with your insurance provider to see if they cover telemedicine. Some insurance companies include telemedicine as part of your benefits, but you might have to use a specific platform that they designate for you.
Yes, online doctors can provide mental health services, such as therapy and counseling, through telehealth platforms. They can also diagnose and treat mental health conditions, such as depression and anxiety, and prescribe medication if needed. It's important to note that some mental health conditions may require in-person treatment; in these cases it is best to find a mental health professional near you.
Compare the Best Reviews

Continued from above...

Some function like a virtual urgent care center, where you can speak with the first available provider for a one-time fee. Others operate as full-fledged primary care providers, offering regular checkups, chronic condition management, and ongoing care - often through a subscription model. Some services let you choose your doctor, allowing you to build a relationship over time, while others assign you to whoever is available first. Pricing structures also vary: some charge a flat rate per visit, while others require a monthly or annual membership in addition to visit fees.

Just remember, if at any time you're having a medical emergency it's important to call 911. Telemedicine is not intended for crisis situations or life threatening conditions.

When looking for an online doctor, you should make sure they are licensed in your state and check their credentials. You can also look at reviews from other patients. Additionally, it's essential to check your insurance coverage, since some insurance plans cover telemedicine, while others may have additional out-of-pocket costs.

During an online doctor appointment, you will typically have a video or phone call with the doctor, during which you will discuss your symptoms and medical history. The doctor will then make a diagnosis and provide treatment recommendations. If needed, the doctor can also prescribe medication, which can be filled at your local pharmacy.

While online doctors can provide many benefits, there are also some limitations to keep in mind. For example, online doctors may not be able to perform physical examinations, such as taking blood pressure or listening to your heart, which can be extremely important for diagnosis and treatment. Additionally, some medical conditions may require specialized testing, such as imaging or lab work, which cannot be performed remotely.

Because of these differences, it's important to choose a service that aligns with your health needs, budget, and preferences. Here are some key factors to consider:

  • Type of care needed. Are you looking for quick treatment for a minor illness? Or do you need regular checkups for ongoing management of a condition? Make sure the service can accommodate you.
  • Cost structure. Is the platform transparent about visit costs? Do they charge an additional monthly fee to use their service? Only sign up for a membership if you plan to use the service often.
  • Doctor selection. Can you see the doctors available in your state without registering? Can you read patient reviews and choose a provider yourself? If you prefer consistency, look for services that let you choose the same doctor each time. Otherwise, you may be assigned a different provider for each visit.
  • Insurance and prescriptions. Does the online doctor service accept insurance? Do they prescribe your medications (such as controlled substances)? Make sure the service you choose aligns with your coverage and prescription needs.
  • Availability and wait times. How soon can you see a doctor? Some platforms offer 24/7 access with short wait times, while others operate more like traditional doctors' offices with scheduled appointments.

At Top Consumer Reviews, we've evaluated and ranked the best online doctor services available. Whether you're looking for a one-time visit or ongoing care, we hope this review helps you find the best service to get you on the mend as soon as possible.

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