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Regain Review

Saturday, March 2nd

2024 Online Marriage Counseling Reviews

Regain Review 3 Star Rating


3 Star Rating
  • Priced from $60 to $90/week, billed monthly
  • Video, voice, or live chat options
  • 24/7 messaging with the therapist
  • Therapists specialize in couples therapy
  • One-on-one or couple sessions with the therapist

Regain is set apart from other online marriage counseling platforms by its focus on specialization. Their counselors, all of whom specialize in relationship and family therapy, hold at least a Master's Degree in their respective fields.

Connecting you with the therapist you need

Regain doesn't employ therapists directly, but instead facilitates their connection with clients in need of their services. Regain takes care of the registration process, the initial questionnaire, and provides the portal where sessions and communication take place. This portal is where you'll engage in video calls, voice calls, live chats, and direct messaging with your therapist. And for the lovebirds out there seeking marriage counseling, you'll appreciate that the portal is dual-access. It's like a digital couples' retreat, but without the awkward icebreakers. The pricing is generally fair, but it can fluctuate by up to $30 per session. Also, the duration of each session is up to the discretion of the therapist.

Focused on marital counseling

In the realm of online therapy, Regain stands out by narrowing its focus to experts in marriage counseling. While other platforms often include marriage counseling as one item on a buffet-style menu, at Regain it's the main course. Every counselor within their ranks is a specialist in couples therapy, which increases the odds of you finding a good fit for your relationship's unique needs.

High standards of qualification

Every therapist in the Regain network holds a minimum of a Master's Degree in their field, and each has been validated and certified by their state. They also boast a minimum of three years and 1,000 hours of real-life experience. In addition, they are keen on and proficient in relationship therapy and are comfortable working with both individuals and couples.

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Comprehensive initial questionnaire

Upon signing up with Regain, you will be asked to fill out a detailed questionnaire. This questionnaire aids in better understanding your problems, therapy goals, and the kind of therapist you'd prefer to work with. Your spouse can join the site at any point, but it is recommended they do so during the initial questionnaire so that they can also provide their own personal information and get the same kind of understanding and attention from the therapist.

Effective therapist matching

After registering, you'll be paired with a therapist that aligns with the needs, objectives, and preferences you indicated in the questionnaire. There are therapists who specialize in various issues such as sleep disorders, addiction, trauma, stress, eating disorders, parenting, LGBTQ+ issues, and even more. You can expect to receive the name of your matched therapist within a few hours to a few days.

Confidentiality is a priority

We commend Regain's commitment to maintaining client anonymity. You can use a pseudonym and keep all personal and contact information confidential. If you like, you have the option to choose a nickname to serve as your identity on the platform. Your emergency contact information will be requested when you register, but it will be securely stored within Regain's system. Your therapist will only have access to this information in case they deem it necessary to inform your emergency contact, which is only in extreme situations where you could be considered a danger to yourself or others.

Available around the clock

Regain knows life can get pretty busy, so they're available for therapy any day of the week and at any time of day - placing them head and shoulders above many other marriage counseling services in this regard. No more trying to cram in appointments during your already jam-packed schedule.

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Understanding the chat room

Regain assigns you a chat room that is accessible 24/7. You can log in anytime to discuss your feelings or ongoing issues with your spouse, voice your concerns, and pose questions. You and your partner can chat with the therapist anytime you need to, and the chat room is private among the three of you. Your therapist will be there to offer insights, feedback, and guidance as you work together to understand and overcome the challenges you're facing. They're there to help you achieve your goals and make progress towards a healthier, happier marriage.

Video and audio sessions are also available

Video sessions can be conducted either individually or with your partner. This can be done with you and your spouse sharing a screen, or separately with one of you joining from a remote location. This is great for couples who don't live in the same place, or those who prefer a little more space from each other during sessions. Live sessions typically last between 30-45 minutes, as decided by the therapist.

Affordable pricing

The weekly cost on Regain ranges from $60-$90, billed monthly, and it depends on your location, preferences, and when therapists are available. A credit card or PayPal account will be set up for recurring billing.

Changeable appointment times or membership cancellation

Regain allows you to modify or end your membership at any time for any reason. You can do this by logging into your account and navigating to the Billing Settings and Quit Therapy options. Payment for four weeks ahead of time is required, but there's no clarity if you can get a refund for the rest of the month after cancellation - an oversight we found disappointing.

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Possible individual therapist discounts

Regain doesn't specifically mention any discounts on the site, but you can check with your therapist about potential discounts, considering the networked nature of the service.

Abundant free articles

Under the Advice tab, there are nearly 130 articles related to relationships and marriage, accessible at no extra cost. Topics range from understanding common marriage issues to keeping your relationship interesting, and even tips on seducing your spouse.

Mixed reviews

When we looked at Trustpilot, about 100 reviews for Regain were found, with an average rating of 3.3 stars. Interestingly, the reviews were quite polarized, with nearly half the clients giving a five-star rating and the other half giving only one star. The highly-rated reviews praised the compatibility of the therapist match, while the one-star reviews complained about issues like the therapist being late or not showing up for sessions. Some clients also expressed dissatisfaction over not receiving a refund when they felt the service was below par. Other clients had some frustration with Regain's lack of control over their therapists, but the good news is that almost 90% of users reported high satisfaction with their therapist match. Another survey found that 61% of respondents thought Regain was affordable and that they got their money's worth.

Room for improvement

Regain can be your trusted partner in finding an experienced relationship therapist who aligns with your therapy objectives. The portal facilitates your sessions and allows messaging with your therapist around the clock. The network approach, specialization in marriage counseling, and the wide choice of therapists increase the chances of finding a perfect match. Additionally, if the match isn't ideal, you can switch therapists. We appreciate the platform's features such as the option for anonymity, partner access, and anytime messaging with your therapist. However, Regain lacks a standardized fee structure, defined session duration, and fails to take responsibility when therapists don't meet expectations. These are areas Regain needs to focus on for improvement, especially if they want to compete with our top-ranked marriage counseling services.

Where Can You Find the Best Online Marriage Counseling?

Online marriage counseling, or couples therapy, is a relatively new way for couples to receive therapeutic services through the internet. This alternative to traditional, in-person therapy sessions is becoming increasingly popular and is a modern solution that provides much-needed intervention and support for struggling relationships.

At the heart of online marriage counseling are licensed therapists. These professionals have a background in psychology or a related field and have specialized training in helping couples navigate the challenges in their relationships. These counselors can provide guidance, strategies, and tools to help partners communicate more effectively, resolve conflicts, and strengthen their emotional connection.

The Best Online Marriage Counseling Services Compare Online Marriage Counseling Services Compare Online Marriage Counseling Reviews What are the best Online Marriage Counseling Services Best Online Marriage Counseling Reviews

Online Marriage Counseling FAQ

Marriage counseling can be helpful for any couple experiencing challenges or conflicts, or seeking to enhance their relationship. It's not just for married couples, but also for those in long-term relationships, engaged couples, or partners facing communication issues, trust concerns, or other difficulties. Seeking the guidance of a professional can offer valuable insights and tools to navigate through these obstacles and foster a healthier, more fulfilling partnership.
In traditional in-person counseling, couples meet face-to-face with their therapist in a physical office setting. On the other hand, online marriage counseling takes place virtually, utilizing video conferencing platforms or chat applications. Both approaches aim to provide support and guidance, but online counseling offers greater flexibility and accessibility, allowing couples to engage in sessions from the comfort of their own homes or other convenient locations.
Online marriage counseling provides a safe and confidential space for couples to address their issues openly. Through interactive discussions with a trained professional, couples can explore their feelings, concerns, and communication patterns. Therapists or counselors can offer practical tools and techniques to improve communication, rebuild trust, and strengthen emotional bonds. The convenience of online sessions also makes it easier for busy couples to prioritize their relationship and work on their issues despite their hectic schedules.
Yes, online marriage counseling can be effective. Studies and real-world experiences have shown that online counseling can yield positive outcomes for couples. The key to its success lies in the commitment and active participation of both partners in the counseling process. Choosing a reputable and qualified therapist with experience in online counseling can further enhance the effectiveness of the sessions.
In marriage counseling, a therapist is a licensed mental health professional with specialized training in psychology, counseling, or social work. They are equipped to diagnose and treat emotional and psychological issues that may be affecting the relationship. A coach, on the other hand, is typically not a licensed mental health professional but may have expertise in relationship coaching and provide guidance and support to improve specific aspects of the relationship, such as communication or conflict resolution. It's essential to choose the professional that aligns best with the couple's needs and goals.
Yes, signing up for online counseling is often straightforward and convenient. Many online counseling platforms have user-friendly registration processes that allow couples to create accounts, choose a suitable therapist, and schedule appointments quickly. The platforms may also offer various payment options and flexible scheduling to accommodate the couple's availability.
The length of online counseling appointments can vary depending on the therapist's approach and the couple's needs. Typically, sessions last around 45 minutes to an hour. Some therapists may offer longer or shorter sessions based on the complexity of the issues being addressed and the couple's preferences.
The number of counseling sessions required can vary based on the specific circumstances and goals of the couple. Some couples may find significant improvements after just a few sessions, while others may benefit from more extended support and ongoing counseling. Ultimately, the couple and their therapist can collaboratively determine the most appropriate duration and frequency of sessions to achieve the desired outcomes.
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Continued from above...

Online marriage counseling can help with a wide range of issues, from infidelity and trust issues to communication breakdowns, parenting conflicts, sexual dissatisfaction, financial stress, and more. And it's not just for couples in trouble: even healthy relationships can benefit from therapy as a way to strengthen their connection and build a strong foundation.

So, how does this work remotely? Online marriage counseling operates through various digital platforms like video conferencing, phone calls, text messages, emails, and chat platforms. Therapists might use one or a combination of these methods to deliver their services. This flexibility can be highly beneficial, especially for couples who are geographically separated due to work or other commitments. Therapy sessions can be scheduled at a time that suits both partners, eliminating commuting time and the hassle of coordinating schedules. It also provides a level of privacy that might not be available with in-person sessions.

This type of counseling is particularly beneficial for couples who live in rural areas with limited access to therapy services. Additionally, it eliminates the geographical barriers that often come with choosing a therapist. This means that couples can find a counselor that suits their needs from a wider range of professionals across the country or even the world.

Wondering about the cost? Online marriage counseling can be affordable, with fees varying depending on the therapist's experience and the length and frequency of sessions. Some insurance plans cover it, so it's worth checking with your provider. There are also low-cost online therapy options and platforms that work on a sliding scale, making therapy accessible to more people.

If you're searching for a marriage counseling service, it's important to keep a few things in mind to make sure you get the best possible care and support. Here are some key factors to consider:

  • Therapist's Credentials and Experience: It's vital to verify that the counselor is a licensed professional with a background in psychology, social work, marriage and family therapy, or a related field. Look for a therapist who specializes in couples or marriage counseling, as they will have more knowledge and experience dealing with relationship issues.
  • Therapy Approach: Therapists use various approaches to address relationship issues, including Cognitive-Behavioral Therapy (CBT), Emotionally Focused Therapy (EFT), the Gottman Method, and others. Each technique has a different focus, so research these approaches and consider what might be most helpful for your relationship.
  • Accessibility: The counseling service should be accessible, both in terms of location and scheduling. If you're considering online therapy, make sure you have a reliable internet connection and a quiet, private space where you can talk openly.
  • Communication Style: Every therapist has a unique communication style, and it's crucial to find one that you and your partner both feel comfortable with. Some therapists are more directive and will give you tasks and homework, while others might be more reflective, helping you uncover deeper feelings and patterns.
  • Initial Consultation: Many therapists offer a free or low-cost initial consultation. Use this time to ask questions about their approach, experience, and what you can expect from therapy. It's also a chance to see if you feel a good connection with the therapist, which is crucial for successful therapy.
  • Confidentiality and Privacy: Ensure the service has strict privacy policies and uses secure, encrypted platforms if you're engaging in online therapy.
  • Fees and Insurance: Counseling services can vary widely in cost, so consider your budget and whether the therapist accepts insurance. Some therapists work on a sliding scale, which can make sessions more affordable.
  • Reviews and Recommendations: Reviews from other couples or recommendations from trusted sources can provide insight into the counselor's style and effectiveness.

Top Consumer Reviews has taken the time to evaluate and rank the top online marriage counseling services available today, with the goal of helping you identify the right one for your needs. Our hope is that this information will help you reconnect with your partner, or bring your relationship to new heights.

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Select any 2 Online Marriage Counseling Services to compare them head to head

  • E-Therapy Cafe
  • Sesame
  • Octave
  • Couples Learn
  • Couples Therapy
  • Growing Self
  • Online-Therapy
  • Relationship Hero
  • Regain
  • Ritual
  • Talkspace
E-Therapy Cafe vs Sesame E-Therapy Cafe vs Octave E-Therapy Cafe vs Couples Learn E-Therapy Cafe vs Couples Therapy E-Therapy Cafe vs Growing Self E-Therapy Cafe vs Online-Therapy E-Therapy Cafe vs Relationship Hero E-Therapy Cafe vs Regain E-Therapy Cafe vs Ritual E-Therapy Cafe vs Talkspace Sesame vs Octave Sesame vs Couples Learn Sesame vs Couples Therapy Sesame vs Growing Self Sesame vs Online-Therapy Sesame vs Relationship Hero Sesame vs Regain Sesame vs Ritual Sesame vs Talkspace Octave vs Couples Learn Octave vs Couples Therapy Octave vs Growing Self Octave vs Online-Therapy Octave vs Relationship Hero Octave vs Regain Octave vs Ritual Octave vs Talkspace Couples Learn vs Couples Therapy Couples Learn vs Growing Self Couples Learn vs Online-Therapy Couples Learn vs Relationship Hero Couples Learn vs Regain Couples Learn vs Ritual Couples Learn vs Talkspace Couples Therapy vs Growing Self Couples Therapy vs Online-Therapy Couples Therapy vs Relationship Hero Couples Therapy vs Regain Couples Therapy vs Ritual Couples Therapy vs Talkspace Growing Self vs Online-Therapy Growing Self vs Relationship Hero Growing Self vs Regain Growing Self vs Ritual Growing Self vs Talkspace Online-Therapy vs Relationship Hero Online-Therapy vs Regain Online-Therapy vs Ritual Online-Therapy vs Talkspace Relationship Hero vs Regain Relationship Hero vs Ritual Relationship Hero vs Talkspace Regain vs Ritual Regain vs Talkspace Ritual vs Talkspace
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