Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

GoodRx vs Amazon Pharmacy

Monday, April 28th

2025 Online Pharmacy Reviews

GoodRx Review 4.5 Star Rating

GoodRx

4.5 Star Rating
  • Thousands of prescription medications offered
  • Many OTCs available too (Tylenol, Allegra)
  • Pick up prescriptions at local pharmacies; some mail order options available
  • Free to use
  • Can pick up your prescriptions same day
  • Has helped Americans save over $15 billion
  • Extra benefits with GoodRx Gold membership ($11.99/month for individuals, $19.99/month for families): free home delivery on eligible medications, telehealth visits starting at $21.99, over 1,000 prescriptions available for under $10, 100% satisfaction guarantee
  • "A+” rated and accredited by the BBB
  • In business since 2011

GoodRx, founded in 2011, helps you save money on prescriptions by comparing prices at local and mail-order pharmacies and offering coupons for discounts. Unlike a strictly online pharmacy, GoodRx acts as a price comparison and discount tool, showing you where to find the best price and letting you use a coupon at the pharmacy. It's free to use, but a GoodRx Gold membership ($11.99/month for individuals, $19.99/month for families) includes benefits like free home delivery, discounted telehealth visits, and even lower prices on over 1,000 medications. GoodRx has an "A+” BBB rating, though it faced a $1.5 million FTC fine in 2023 for mishandling user data. Despite some additional criticism over its reliance on PBM deals, GoodRx remains a popular option for saving on medications, especially for those without insurance.

Amazon Pharmacy Review 2.5 Star Rating

Amazon Pharmacy

2.5 Star Rating
  • Thousands of prescription medications, both generic and brand-name
  • Most insurance accepted, but none is required
  • Wide range of OTC options
  • 1- to 4-day delivery to most physical addresses
  • Same-day delivery available in Austin, Indianapolis, Greater Los Angeles, New York City, Miami, Orlando, Phoenix, and Seattle (with drone delivery in College Station, TX)
  • Free to use, extra benefits for Prime members (like $5/month RxPass)
  • Pharmacists on call 24/7
  • Can also get telehealth for prescription renewals
  • In operation since 2020

Amazon Pharmacy looks great on paper, with competitive pricing, same-day delivery in some cities (plus drone delivery in College Station, TX), and exclusive Prime member perks like RxPass for $5/month. You'll find both generic and brand-name meds, with prices clearly listed and manufacturer coupons available. There's even 24/7 pharmacist support and an option for telehealth prescription renewals. But before you get too excited, take a look at the brutal customer feedback - 91% of Trustpilot reviews are 1-star, with complaints about unhelpful customer service, frequent availability issues, and unexpected price hikes. Amazon Pharmacy might have the infrastructure to dominate online prescriptions eventually, but until they fix these issues, they're stuck with a below-average score.

Which Online Pharmacy is the Best?

Have you ever made that oh-so-familiar "pick up the refills” trip to the pharmacy, only to get stuck in line behind someone asking a million questions? If so, switching to an online pharmacy could be a game-changer. After all, ordering medication online is becoming more popular, and it's easy to see why.

You get the convenience of shopping from home, the potential to save money, and the privacy of handling sensitive health needs without the awkward face-to-face conversations. Whether you need a daily prescription, over-the-counter meds, or even pet medications, an online pharmacy can deliver it all right to your door - and usually for less than you'd spend at a brick-and-mortar store.

The Best Online Pharmacies Compare Online Pharmacies Compare Online Pharmacy Reviews What are the best Online Pharmacies Best Online Pharmacy Reviews

Online Pharmacy FAQ

An online pharmacy is a digital platform that allows you to purchase medications and other health products online, without having to visit a physical pharmacy. Most online pharmacies offer the same products as a real pharmacy, though it's important to ensure the pharmacy you choose is licensed.
Yes, you can purchase prescription medication from an online pharmacy, but you will need to provide a valid prescription from a licensed healthcare provider. It's important to note that some pharmacies may not offer all of the prescriptions you need, like insulin, as that product needs to be refrigerated during shipment. More complex options or controlled substances may be easier to buy at a brick-and-mortar location.
Prices may vary between online pharmacies and physical pharmacies. However, due to the lack of overhead for brick-and-mortar locations, many online pharmacies may offer discounts or promotions that can make their prices lower than physical pharmacies.
To ensure that an online pharmacy is legitimate and safe, you should check if it is licensed and regulated by the appropriate government agency. Licensing information is important to avoid scams or unsafe medications.
Online pharmacies work similarly to physical pharmacies. You can browse the website or app, choose the products you need, and place an order. After you have completed the order, you will need to provide your prescription, and then your order will be shipped to your desired address.
It depends on the policies of your health insurance provider as well as the pharmacy itself. Some health insurance providers may cover medications or other health products purchased from online pharmacies, while others may not. Likewise, some pharmacies are set up to support those without insurance and don't offer options for insurance carriers on their website. The same goes for using HSA/FSA benefits.
Some online pharmacies may offer advice on medication or other health products, utilizing call centers or even appointments with medication professionals. So, the kind of advice available may differ depending on the pharmacy you choose.
This depends entirely on the pharmacy you choose. Many online pharmacies offer over-the-counter options at discounted prices, but others focus only on prescription medications.
Compare the Best Reviews

Continued from above...

Let's be honest - convenience is a big part of the appeal. Instead of rushing to the pharmacy before it closes or standing in line when you're not feeling well, you can hop online, place an order, and be done in minutes. Most online pharmacies have user-friendly websites and apps where you can upload prescriptions, browse medications, and even set up automatic refills. Some sites will even remind you when it's time to reorder, so you're not scrambling at the last second.

And the savings? That's another huge perk. Traditional pharmacies have overhead costs - think rent, staff, and inventory - that get passed on to you. Online pharmacies often operate with lower expenses, which means you could score better prices on both prescription and over-the-counter meds. Many sites accept insurance, and you can usually find discounts or coupons for extra savings. If you're managing a long-term condition or need medication regularly, these savings can really add up.

Privacy is another reason people turn to online pharmacies. If you need medication for a sensitive health issue, ordering online can feel a lot less stressful than talking to someone in person. Most online pharmacies offer discreet packaging, so neither the mail carrier nor the UPS delivery guy will know what's inside. Some even provide virtual consultations with licensed pharmacists or doctors, so you can get professional advice without having to leave your couch.

That said, not all online pharmacies are created equal, so it's important to choose wisely. The last thing you want is to get stuck with counterfeit medication or poor customer service. To stay safe, make sure the pharmacy is properly licensed and accredited, like those certified by the National Association of Boards of Pharmacy (NABP). A reputable pharmacy will always require a valid prescription for prescription medications - if they don't, that's a major red flag. Also, look for secure payment options, and check out customer reviews to make sure other people have had good experiences.

If you're ready to give online pharmacies a try, here are a few things to keep in mind when comparing your options:

  • Licensing and certification. Stick with pharmacies that are licensed and follow proper regulations.
  • Pricing and insurance. Make sure they accept your insurance (if you're trying to use that) and compare prices for brand-name and generic options.
  • Delivery options. Fast, affordable shipping is key - some online pharmacies even offer free delivery.
  • Pharmacist access. It's helpful to have a licensed pharmacist available for questions about dosage or side effects.
  • Customer reviews. Have other patients had a smooth experience getting their prescriptions with the pharmacy you're considering? Has it been given a good grade by the Better Business Bureau?

Using the research we've done at Top Consumer Reviews, you can find a trusted online pharmacy that delivers exactly what you need - without the hassle of a trip to the pharmacy. Switching to an online pharmacy can make managing your health easier, more affordable, and way less stressful.

The Best Reviews of Online Pharmacies