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Amazon Pharmacy Review

Sunday, October 1st

2023 Online Pharmacy Reviews

Amazon Pharmacy Review 4.5 Star Rating

Amazon Pharmacy

4.5 Star Rating
  • Fully licensed pharmacy
  • Up to 68% savings
  • Rx Pass starts at $5/month for further savings
  • Takes insurance
  • Supports HSA and FSA cards
  • Supports prescription transfer
  • Accreditation and "A-" rating from the BBB

Amazon Pharmacy is an online healthcare service that provides prescription medication to customers. Unlike traditional pharmacies, where patients need to see a healthcare provider physically, this online pharmacy allows them to fill in their health information virtually.

Available in all 50 states

Pharmacists review and deliver medication once ordered. Amazon Pharmacy is ideal for anyone who is 18 years or older and regularly refills a minimum of one prescription. The service is available in all 50 states of the USA, but not all conditions can be treated with Amazon Pharmacy. Amazon Pharmacy is free and does not require a subscription plan. Both Prime and non-Prime customers can access basic pharmacy features, though the deals are limited to Prime account holders.

User experience is super easy

The website is clean and easy to use, as expected from a subsidiary of Amazon. The top of the site offers a large search bar where you can look up your medications. If you don't know the name of your medication, you can look up options by selecting your condition. The options for filters include:

  • Blood pressure
  • Cholesterol
  • Depression
  • Anxiety
  • Acid reflux
  • Birth control
  • Diabetes
  • Hypothyroidism
  • Allergies
  • Asthma
  • Hair loss

Insurance accepted at Amazon Pharmacy

Amazon Pharmacy does offer insurance copay. On all of the prescription medications we checked, there was an option for the price with or without insurance. But, since all listed prices for the items with insurance are estimates, the copay may change with your particular insurance coverage.

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Prices are hundreds less than retail

To compare prices, we looked at three different types of medications available at Amazon Pharmacy: two Rx medications and one OTC medication. The Rx medications considered were chosen to represent one medication that is needed long-term and one that is a one-time or short-term medication.

  • For the long-term Rx medication, we decided to look at a common diabetes prescription option: Trulicity, 0.75 MG/0.5ML Pen Injector. At Amazon Pharmacy, the insulin injector costs $721.94 without insurance, which is almost $300 less than the average retail price. If you do have insurance, the injector is estimated to cost around $25, though that depends on your particular carrier.
  • For the short-term Rx medication, we looked at a common option used to treat allergies: Epinephrine 2pak (EpiPen), 0.3 MG Auto-injector. This EpiPen costs $105.65 without insurance, which is around $524 less than the average retail price. With insurance, the EpiPen will cost an estimated $15.
  • However, for Amazon Pharmacy, we noticed there were no particular options for over-the-counter medications. If you want those, you can buy them directly from the Amazon shopping site, though these are around the same price as they are at most retailers.

Tracking, auto-ship, and multi-user accounts

In terms of ease of use, Amazon Pharmacy has some great features. They help you track prescription history and offer consultation services via a phone call every day of the week. The service also allows you the option to transfer prescriptions from other pharmacies via E-Scribe and continue medication you're already taking. Finally, if you have family members under 18 who need prescription medication, users can add children's prescriptions to their account via the dashboard. Unfortunately, Amazon Pharmacy does not support adding members who are 18 years or older, so even if you're still together as a family, your 18+ household members will need to make their own accounts.

Rx Pass is a top money-saver

One standout feature at Amazon Pharmacy is the Rx Pass for Amazon Prime members. The Rx Pass is a monthly pass membership that allows you access to all the medications you might need every month for just $5. While the medications aren't free with the pass, the prices are drastically reduced to only $5 a month. Members can expect to save up to 68% on each medication with RxPass. You can also search for your medications on Amazon's normal shopping site and anything that is covered by the Rx Pass will be listed under the new Rx Pass price. This pass is best for people who have to pay more than $5 per month for regular medications or for customers who need to pay out-of-pocket for their medications.

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Professional staff and savings support

We love that Amazon Pharmacy is staffed by pharmacists, and the online pharmacy also supports purchases with Health Savings Account (HSA) and Flexible Spending Account (FSA) cards. To sign up, users must add their insurance information alongside their name, date of birth, and other personal information. Amazon's pharmacists verify prescriptions with a doctor, and users receive an email notification when the medicine is available for purchase. Amazon Pharmacy also supports integrations with Alexa, a feature that helps users stay on track with their medications.

Well rated despite recent rebrand

In terms of customer satisfaction, Amazon as a company has accreditation and a reliable "A-" rating from the Better Business Bureau. While there aren't as many customer ratings for the pharmacy yet, the ones out there are promising, with a 3.9-star average out of 5 overall. Customers rated Amazon Pharmacy positively for factors like price competitiveness, and the range and quality of features offered to customers. Customers were particularly impressed with the different payment options (with or without insurance) and with the Rx Pass prices for those with an Amazon Prime account.

Easy to use and afforable

Overall, Amazon Pharmacy is an online pharmacy service that provides an easy-to-use and affordable solution for customers to obtain their prescription medication. With a wide range of medication options and the ability to transfer prescriptions from other pharmacies, Amazon Pharmacy offers a convenient and cost-effective alternative to traditional pharmacies with shipments that go straight to your door. The service is available to all customers, regardless of whether they are Amazon Prime members or not, and also offers the added benefit of pharmacist consultations and the ability to use HSA and FSA cards.

Great option for prescriptions

While there may be limited options for over-the-counter medications, the prices for prescription medications are competitive, with potential savings through the Rx Pass program. For this reason, it takes a very close second place to the top option in our review and is worthwhile to consider as one of the highest-rated choices for filling prescriptions.

Which Online Pharmacy is the Best?

Are you tired of going to your local pharmacy whenever you need some meds or even a refill? Or are you looking for a cheaper way to get your Rx and over-the-counter medications? Finding the right place to fill prescriptions and keep your body happy and healthy can be a challenge, even for people who have great insurance. Fortunately, the rise in online pharmacies has made it easier than ever to get the medications you need at great prices without the hassle of driving to a local drugstore.

Online pharmacies have become increasingly popular in recent years due to their convenience and accessibility. They offer a wide range of medications and health products that can be purchased from the comfort of your own home, eliminating the need to physically visit a pharmacy. Online pharmacies also offer discreet packaging and delivery options, which may be particularly useful for individuals who require sensitive or personal health products.

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Online Pharmacy FAQ

An online pharmacy is a digital platform that allows you to purchase medications and other health products online, without having to visit a physical pharmacy. Most online pharmacies offer the same products as a real pharmacy, though it's important to ensure the pharmacy you choose is licensed.
Yes, you can purchase prescription medication from an online pharmacy, but you will need to provide a valid prescription from a licensed healthcare provider. It's important to note that some pharmacies may not offer all of the prescriptions you need, like insulin, as that product needs to be refrigerated during shipment. More complex options or controlled substances may be easier to buy at a brick-and-mortar location.
Prices may vary between online pharmacies and physical pharmacies. However, due to the lack of overhead for brick-and-mortar locations, many online pharmacies may offer discounts or promotions that can make their prices lower than physical pharmacies.
To ensure that an online pharmacy is legitimate and safe, you should check if it is licensed and regulated by the appropriate government agency. Licensing information is important to avoid scams or unsafe medications.
Online pharmacies work similarly to physical pharmacies. You can browse the website or app, choose the products you need, and place an order. After you have completed the order, you will need to provide your prescription, and then your order will be shipped to your desired address.
It depends on the policies of your health insurance provider as well as the pharmacy itself. Some health insurance providers may cover medications or other health products purchased from online pharmacies, while others may not. Likewise, some pharmacies are set up to support those without insurance and don't offer options for insurance carriers on their website. The same goes for using HSA/FSA benefits.
Some online pharmacies may offer advice on medication or other health products, utilizing call centers or even appointments with medication professionals. So, the kind of advice available may differ depending on the pharmacy you choose.
This depends entirely on the pharmacy you choose. Many online pharmacies offer over-the-counter options at discounted prices, but others focus only on prescription medications.
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Continued from above...

Studies show that online pharmacies offer greater privacy and discretion for consumers who are purchasing medication for sexually transmitted infections or mental health conditions. Another potential benefit of online pharmacies is that they may offer lower prices than physical pharmacies. Online pharmacies usually have lower overhead costs as they're not paying for brick-and-mortar locations, plus they may also offer discounts or promotions that can make their prices more affordable.

According to a survey conducted by the Kaiser Family Foundation, 29% of individuals who had purchased prescription medication online reported that they had saved money by doing so. Thus, online pharmacies can be a convenient and cost-effective option for purchasing Rx medications and other health products.

So, you're ready to try an online pharmacy and get those benefits like easy shipping and delivery and lower prices, but how do you find the best one for your needs? Don't worry, we've got you. There are a lot of things to consider, so we've created a quick list that can help you narrow down your options:

  • Price: Are you looking for top savings? Or do you only want a specific brand of medication, so the price isn't as much of an issue? Some retailers only offer generic options instead of name brands to keep prices low, so it's important to know what you need off the bat.
  • Customer service: Does customer service matter to you? Do you anticipate needing extra help from pharmacy employees? How easy is it to get your questions answered, especially on new-to-you-medications?
  • User experience: Since online pharmacies are supposed to make it easier to shop for your Rx medications, it's important to know how well the websites work and how easy it is to find the medication you need.
  • Insurance: Are you planning to use insurance benefits on your purchase? Or do you not have insurance and you want a place that gives you discounts without it?
  • Licensing: Some pharmacies aren't licensed, and you might get scammed. Also, because some online options are only licensed in particular states, it's important to know if you're able to get your medications shipped by a particular pharmacy and if you can trust them with your money and health.

To help you find the right online pharmacy for your needs, Top Consumer Reviews has evaluated and ranked the most popular options on the market. We hope this will make it easy to find the best and most cost-effective place for your Rx medications. Whether you're looking for convenience, discretion, or just a better option for pricing, there's an online pharmacy out there for you.

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