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Birdi Review

Sunday, May 18th

2025 Online Pharmacy Reviews

Birdi Review 2 Star Rating

Birdi

2 Star Rating
  • 3 ways to use the service: as your health insurance company's mail order partner, with a basic, private account, and as a local pharmacy discount card
  • Free standard USPS shipping on all prescriptions; $25 for UPS express delivery
  • 24/7 access to Birdi pharmacists

Birdi aims to be an all-in-one healthcare solution "for your entire flock”. However, at the moment, their services are limited to pharmacy needs: there are no telemedicine visits or other healthcare options to choose from, at least as of the date of this review. The "About Birdi” portion of the website makes it sound like those extra services are on the horizon, though, so keep an eye out.

3 ways to use Birdi

How you access Birdi's online pharmacy depends on whether or not they're the designated mail order pharmacy for your insurance. If so, you'll create a Mail Order account when you click on "Join Birdi”. If not, you'll need to select "Create a basic account” to get cash prices on your prescriptions or manage them on others' behalf (like your children or spouse). The third option is to get the Birdi Discount Card and use it at a brick-and-mortar pharmacy near you (which is remarkably similar to another, better-known service on our list).

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Pricing is transparent and mostly competitive

That last service is the only one that lets you look up prescription prices without creating a Birdi account, so it's what we used for our comparison pricing. Here's what we found on the 3 commonly-prescribed medications that we used as an apples-to-apples reference in our evaluation:

  • Atorvastatin 40 mg, 30 tablets: we were given options at 10 pharmacies in our test area, ranging in price from $6.83 to $54.18. Lipitor was offered at the same 10 pharmacies, ranging from $55`1.76 at a local, non-chain pharmacy and going up to $624.02 at Walgreens.
  • Metformin 500 mg, 60 tablets: the small local pharmacy was the least expensive again at $6.45; the other 10 pharmacies' prices ranged from $7.18 to $19.99. The brand-name medication we used at other online pharmacies (Glucophage) wasn't available through BirdiRx's discount program; Riomet was the proposed alternative, in a strength of 500mg/5mL and a quantity of 150 mLs, with prices ranging from $96.28 (CVS) to $326.17 (supermarket pharmacy).
  • Levothyroxine 50 mcg, 30 tablets: this was probably Birdi's most competitively-priced prescription of the three at $7.16 (Walgreens), going up to $14.87 at the grocery store pharmacy in our area. Brand-name Synthroid wasn't overly expensive either, ranging from $51.81 (local pharmacy) to $74.31 (CVS).

Mail-order benefits are harder to come by

But, remember that these are all prices at brick-and-mortar pharmacies; until you sign up on your own or with your health insurance that designates Birdi as the mail order partner, you're not getting the full benefits of an online pharmacy.

OTC options aren't clear

We're also not sure how that affects your ability to get OTC remedies when you're ordering your prescriptions online through Birdi. You can look up options at local pharmacies, but we can't confirm that you could tack on some allergy meds or pain relievers with your medication order.

24/7 pharmacist help

On a positive note, we really appreciate that Birdi gives you access to pharmacists around the clock. Whether you've got questions about a new prescription or you think you're experiencing side effects, you can get help with urgent situations within an hour; less urgent issues will get a call-back during business hours the next day, if you're leaving a message after hours.

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Feedback is limited - and underwhelming

Unfortunately, Birdi has earned a rock-bottom "F” rating from the Better Business Bureau. The low grade is for failing to respond to 4 complaints, as well as the 16 total complaints filed against it with the BBB. Those numbers aren't staggering, but the issues raised are reflected in customer feedback in other places too. Over on the Google Play store, for instance, more recent reviews say that the Birdi app is buggy and slow. Apple's App Store has comments that sound familiar: "every time, it crashes” and "can't view prescriptions”. Beyond the BBB and those two app stores, there's just not any buzz for this online pharmacy.

Getting better but still not an online pharmacy we'd choose

We feel comfortable bringing Birdi up from its previous "couldn't get any worse” rating here. They've become established enough to serve as the chosen mail order pharmacy for some health insurance companies, and there's more feedback than we found in our earlier evaluation. But, that's still not quite enough to be competitive with Birdi's rivals on our list - neither with the online-only pharmacies, nor with the "discount card” options. We'll keep an eye on Birdi and see if any of those "all-in-one” healthcare benefits come around, but for now, we can still only rate this company as below average.

Which Online Pharmacy is the Best?

Have you ever made that oh-so-familiar "pick up the refills” trip to the pharmacy, only to get stuck in line behind someone asking a million questions? If so, switching to an online pharmacy could be a game-changer. After all, ordering medication online is becoming more popular, and it's easy to see why.

You get the convenience of shopping from home, the potential to save money, and the privacy of handling sensitive health needs without the awkward face-to-face conversations. Whether you need a daily prescription, over-the-counter meds, or even pet medications, an online pharmacy can deliver it all right to your door - and usually for less than you'd spend at a brick-and-mortar store.

The Best Online Pharmacies Compare Online Pharmacies Compare Online Pharmacy Reviews What are the best Online Pharmacies Best Online Pharmacy Reviews

Online Pharmacy FAQ

An online pharmacy is a digital platform that allows you to purchase medications and other health products online, without having to visit a physical pharmacy. Most online pharmacies offer the same products as a real pharmacy, though it's important to ensure the pharmacy you choose is licensed.
Yes, you can purchase prescription medication from an online pharmacy, but you will need to provide a valid prescription from a licensed healthcare provider. It's important to note that some pharmacies may not offer all of the prescriptions you need, like insulin, as that product needs to be refrigerated during shipment. More complex options or controlled substances may be easier to buy at a brick-and-mortar location.
Prices may vary between online pharmacies and physical pharmacies. However, due to the lack of overhead for brick-and-mortar locations, many online pharmacies may offer discounts or promotions that can make their prices lower than physical pharmacies.
To ensure that an online pharmacy is legitimate and safe, you should check if it is licensed and regulated by the appropriate government agency. Licensing information is important to avoid scams or unsafe medications.
Online pharmacies work similarly to physical pharmacies. You can browse the website or app, choose the products you need, and place an order. After you have completed the order, you will need to provide your prescription, and then your order will be shipped to your desired address.
It depends on the policies of your health insurance provider as well as the pharmacy itself. Some health insurance providers may cover medications or other health products purchased from online pharmacies, while others may not. Likewise, some pharmacies are set up to support those without insurance and don't offer options for insurance carriers on their website. The same goes for using HSA/FSA benefits.
Some online pharmacies may offer advice on medication or other health products, utilizing call centers or even appointments with medication professionals. So, the kind of advice available may differ depending on the pharmacy you choose.
This depends entirely on the pharmacy you choose. Many online pharmacies offer over-the-counter options at discounted prices, but others focus only on prescription medications.
Compare the Best Reviews

Continued from above...

Let's be honest - convenience is a big part of the appeal. Instead of rushing to the pharmacy before it closes or standing in line when you're not feeling well, you can hop online, place an order, and be done in minutes. Most online pharmacies have user-friendly websites and apps where you can upload prescriptions, browse medications, and even set up automatic refills. Some sites will even remind you when it's time to reorder, so you're not scrambling at the last second.

And the savings? That's another huge perk. Traditional pharmacies have overhead costs - think rent, staff, and inventory - that get passed on to you. Online pharmacies often operate with lower expenses, which means you could score better prices on both prescription and over-the-counter meds. Many sites accept insurance, and you can usually find discounts or coupons for extra savings. If you're managing a long-term condition or need medication regularly, these savings can really add up.

Privacy is another reason people turn to online pharmacies. If you need medication for a sensitive health issue, ordering online can feel a lot less stressful than talking to someone in person. Most online pharmacies offer discreet packaging, so neither the mail carrier nor the UPS delivery guy will know what's inside. Some even provide virtual consultations with licensed pharmacists or doctors, so you can get professional advice without having to leave your couch.

That said, not all online pharmacies are created equal, so it's important to choose wisely. The last thing you want is to get stuck with counterfeit medication or poor customer service. To stay safe, make sure the pharmacy is properly licensed and accredited, like those certified by the National Association of Boards of Pharmacy (NABP). A reputable pharmacy will always require a valid prescription for prescription medications - if they don't, that's a major red flag. Also, look for secure payment options, and check out customer reviews to make sure other people have had good experiences.

If you're ready to give online pharmacies a try, here are a few things to keep in mind when comparing your options:

  • Licensing and certification. Stick with pharmacies that are licensed and follow proper regulations.
  • Pricing and insurance. Make sure they accept your insurance (if you're trying to use that) and compare prices for brand-name and generic options.
  • Delivery options. Fast, affordable shipping is key - some online pharmacies even offer free delivery.
  • Pharmacist access. It's helpful to have a licensed pharmacist available for questions about dosage or side effects.
  • Customer reviews. Have other patients had a smooth experience getting their prescriptions with the pharmacy you're considering? Has it been given a good grade by the Better Business Bureau?

Using the research we've done at Top Consumer Reviews, you can find a trusted online pharmacy that delivers exactly what you need - without the hassle of a trip to the pharmacy. Switching to an online pharmacy can make managing your health easier, more affordable, and way less stressful.

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