BetterHelp Review

Saturday, March 25th

2023 Online Therapy Reviews

BetterHelp

• Membership-based
• Prices range from $60 to $90 per week, billed every 4 weeks
• Matches you to a therapist
• Multiple theory types and styles
• Accredited by the BBB with an "A-" rating

In business since 2013, BetterHelp calls itself the largest online counseling platform in the world. From what we could find, they're right. BetterHelp's counselors offer their services through a variety of methods including online messages, live chat, phone sessions, and video sessions. BetterHelp works on a membership mode -so you pay to be part of the site and get access to their in-house therapists counselors, and psychiatrists.

Mental health membership

Since BetterHelp is a membership model, you will be charged recurring fees to be a member. Their prices range from $60 to $90 per week, charged every 4 weeks. This covers four 30-45 minute sessions a month, which you can choose how to allocate. BetterHelp offers an annual payment option at a reduced rate, which lowers the overall cost. Although they don't offer any free trials, the program does provide easy cancellation of your membership. They also offer some financial aid opportunities if you can't afford therapy and are covered by some private insurance policies.

Counselor accreditation

With over 30,049 individual therapists, counselors, and psychiatrists on their roster, BetterHelp offers professional counseling from accredited and licensed professionals. All counselors at BetterHelp have a master's degree or doctorate in their field and at least three years of professional experience. For additional piece of mind, BetterHelp evaluates all their providers by verifying licensure and requiring an exam that's reviewed by a licensed clinician.

Only the top 25% of applying professionals

Even then, only the top 25% of professionals applying to BetterHelp get in. The company promises that their therapists offer the same professionalism and quality that you'd get with an in-person counselor. Since they operate online, you have a much more flexible and personalized schedule than you could get with in-person visits. You can meet with them wherever you are.

There for what you need

BetterHelp meets a wide range of different mental health needs. The company knows that individuals are diverse and unique, and the site offers just as much variety in the type of counseling. Their range of therapy includes:

• Stress
• Anxiety
• Depression
• Addictions
• Eating disorders
• Sleep disorders
• Parenting
• Anger
• Trauma
• Family and marital conflicts
• LGBTQ matters
• Grief
• Religion

Get a recommended match or choose for yourself

Part of what this site does well is match you up with a therapist who best fits your profile. Alternatively, you can search for your own therapist in the BetterHelp directory if you'd rather find someone yourself after your initial match. This is a much easier (and less stressful) process than vetting therapists in-person.

A few limitations

Keep in mind there are a few areas where BetterHelp isn't ideal. BetterHelp is not for individuals who:

• Have thoughts of hurting themselves and others
• Are having an urgent crisis or emergency
• Are a minor
• Are seeking help due to a court order

Overwhelming positive reviews

BetterHelp is rated well by reviewers, averaging a 4.5-star rating across different sites. They are accredited by the Better Business Bureau with an impressive "A-" rating. The positive reviews note that the service is fast, that they felt the therapist BetterHelp connected them with was a good match, and that BetterHelp's professionals really did help them improve their mental health across a variety of needs. The few less-than-stellar reviews we found related to problems with particular counselors, not BetterHelp itself.

It really is better at BetterHelp

Overall, BetterHelp stands out as an exceptional resource for online therapy. They offer a huge number of vetted and experienced counselors to choose from based on your needs, preferences, and location, along with an affordable and flexible membership plan. With such a large number of positive reviews, and an emphasis on customer-focused policies, BetterHelp earns our highest rating.