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Saturday, March 25th
Talkspace is a frontrunner in telehealth therapy. As one of the largest telehealth providers out there, they have a massive cohort of mental health professionals available. With programs that serve individuals, couples, and teens, and that offer prescriptions, this membership-based platform is one of the most robust out there. With several membership types, Talkspace seems to be the best option - until you start digging a little deeper.
Prices are high for what they offer
While a lot of Talkspace's platform sounds amazing, the price is where it really starts to differentiate from the competition. Talkspace's subscription plans range from $276 to $516 per month. However, if you want to use their psychiatry option, this isn't part of any subscription and will be charged per session. Talkspace does accept insurance, so the final price you pay might be less than what is shown on the initial estimate.
5 membership options
The 5 memberships options include:
The psychiatry option, which is billed separately costs $249 for the initial evaluation and $125 for additional sessions. Teens have access to the first three memberships with parental consent.
Extra attention to credentials
All of the therapists at Talkspace are required to have at least one of the following: a license for a clinical social worker (LCSW), a license for a marriage and family therapist (LMFT), a license for professional clinical counseling (LPCC), or a Ph.D. in clinical psychology. All Talkspace therapists have completed a minimum of 3,000 hours of clinical experience and are authorized to work only in the state where they hold their licenses.
Features depend on the package you select
Depending on which subscription you choose, you will have access to unlimited text messaging with your therapist, video sessions, and audio messages. Packages that include live video sessions provide four 45-minute sessions each month. In the couples therapy packages, you get unlimited texting and four 30-minute video sessions per month. And with the psychiatry sessions, you are able to get medication management assistance and focus on helping you get your prescriptions.
Full range of therapy styles
Talkspace therapists can focus on a variety of topics in sessions, including, but not limited to: addiction, depression, anxiety, eating disorders, grief and trauma, mood disorders, PTSD, and LGBTQ+ issues. In terms of methodology, Talkspace therapists have a variety of approaches to therapy including:
Shockingly bad reviews
For a frontrunner program, the reviews for Talkspace are shockingly bad. Averaging one star on both Trustpilot and BBB, Talkspace isn't popular with customers. Reviewers agree that the customer service at Talkspace leaves a lot to be desired. Many customers felt "scammed" by charges for services they didn't receive. Other customers found it difficult to change therapists when they didn't feel like the match was right. Some found the cancellation process either unsuccessful or very difficult to complete without getting charged again. Without a single 5-star review on either site, it's hard to recommend Talkspace.
Sounds great, but doesn't stack up for customers
Despite being a well-advertised option, Talkspace doesn't stack up when we look at customer satisfaction. With their high prices, you'd imagine they'd take customer service more seriously, but the reviews say otherwise. Despite having a great roster of mental health professionals and therapy styles on paper, they aren't delivering what they promise to their customers. So, while Talkspace offers a few extras like teen counseling, it's nowhere near our favorite resource for online therapy.
Have you been feeling down lately? A little stressed out? Do you feel like you want someone to talk to but you're limited by your local options? Or maybe you just don't have time for extra driving in your busy schedule? No matter what your therapy needs, if you feel like you need help, you deserve it.
Whether you're a long-time therapy patient, or you're looking to turn over a new leaf with your mental health, there are tons of online options to make your therapy journey easier. But where can you get started? There are so many online therapy choices and so many different therapy styles that it can be hard to choose which way to turn.
Telehealth and online therapy have become popular options. Nearly four in ten Americans (38%) have used telehealth services to meet with a medical or mental health professional, up from 31% in previous years. The majority of those who use telehealth or online therapy now started after the pandemic. Most patients are using telehealth through a video format (69%), while 38% have used phone calls only.
While many originally believed that telehealth and online therapy were lower-quality services compared to in-person treatment, the opinion on telehealth has increased by 40% since 2021. The National Center for Health Research found that online therapy is effective for treating trauma, anxiety, and depression. So, no matter what you need from your online session, you can be assured that you're getting the same treatment as an in-person session.
So, how do you choose the best online therapy provider for your needs? There are a lot of factors to consider. If you're not sure where to start your journey, here are a few things to help you decide:
To help you find the right kind of online therapy for you, Top Consumer Reviews has evaluated and ranked today's most popular providers across the US. We hope these will make it easy to start prioritizing your mental health in the best way for your needs.
Select any 2 Online Therapy Services to compare them head to head
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