Design Furnishings Review

Tuesday, December 6th

2022 Outdoor Furniture Store Reviews

Design Furnishings

• Free shipping
• 30-day return policy
• Outdoor furniture-exclusive retailer

Design Furnishings specializes in affordable wicker patio furniture. We wish they provided information about the history of their company, how long they've been in business, and what their goals are. We aren't sure where Design Furnishings operates out of or where their warehouse is. What we do know is that the product options here include outdoor seating, dining chairs, bar furniture, chaises, firepits, and accessories like cushions, storage, umbrellas, and more.

Unimpressive selection

The organization of products at Design Furnishings is a little confusing. When you select a type of furniture you're interested in, you can view different styles and then view the options within that style category. Some products include tables with the set, others include just chairs. You can sort by the number of seats, number of pieces, product material, and price range, but you probably won't have much use of these filters since there aren't too many products in total. There are also quite a few options that are out of stock, which limits your options even more.

A bit pricey

The cost of any given furniture item at Design Furnishings seems slightly more expensive than what we expected, considering they boast that their prices are exceptionally low due to factory-direct shipping. Two simple wicker chairs are as much as $725 and a small square table with 4 wicker chairs is nearly $1,700. For high-quality furniture, this isn't completely unreasonable, but it's more than we anticipated from a retailer that doesn't seem to have a lot to show for itself.

Free shipping

All furniture from Design Furnishings ships free. They say smaller, in-stock items can usually be delivered within 6 days from the date it ships, but larger items take 1-4 weeks in transit time. It's not specified what qualifies as small or large furniture.

30-day return policy

Design Furnishings says they will provide full refunds within 30 days of purchase to customers who contact customer service by phone or email. You'll be required to pay the cost of return shipping and you can expect a refund within 4 weeks of the receipt of the product at our warehouse.

Not the most reliable option

There aren't as many customer reviews about Design Furnishings as we'd like to see to help us feel confident about shopping here. From what there is, we aren't reassured. It seems very difficult to get a hold of customer service since they primarily deal with customers over email and you can't get them on the phone. Some say they are charged for items that never shipped and if there are issues with their orders (since low quality also seems to be a complaint) it's almost impossible for them to be rectified. The Better Business Bureau gives them a "B" rating based on 19 reviews that have been made and closed in the last 3 years. This doesn't seem like the most reliable or popular place to buy outdoor furniture, so we recommend using a higher-rated site with better options.