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Frontera Review

Sunday, November 3rd

2024 Outdoor Furniture Store Reviews

Frontera Review 2 Star Rating

Frontera

2 Star Rating
  • Luxury outdoor furniture
  • Impressive inventory
  • Free shipping over $99
  • Get $100 off of $1,000 with email signup
  • 7-day return policy

Frontera has been in the business of furnishing homes and resorts around the world with top name brands for 30 years. They became one of the internet's first virtual showrooms for home furnishings in 1995. Frontera boasts that their customer service is second-to-none and they pride themselves on being people who genuinely care about their customers and will do everything in their power to assist them. Their goal is to help customers to find furniture that will help them enjoy their homes more.

Luxury lines

Some of the top outdoor furniture brands you'll find at Frontera are Kingsley Bate, Barlow Tyrie, Emu, HOUE, World's Finest Rockers, and RS Barcelona. When you shop here, you're getting luxury furniture that's meant to be aesthetically stylish, sturdy, and fit big groups of people. The categories of outdoor furniture are dining tables, dining chairs, sofas, loveseats, sectionals, rocking chairs, chaise loungers, counter stools, benches, console tables, picnic tables, bean bag seating, and more.

Impressive inventory

For any category you choose, you'll find a range of subcategories as well. For example, in their dining sets category, you can choose from different brands and materials like teak, trex, stainless steel, Emu, HOUE, wicker, recycled plastic, and more. We have to give kudos to Frontera for their huge selection. There is no shortage of options for any potential item you're searching for. Most subcategories have around 30 options, which is impressive.

High-end products and prices

We warned you early on that Frontera is a luxury retailer. This means that their prices aren't cheap by any stretch of the imagination. A Kingsley Bate 9-piece dining ensemble is $6,155. A very basic 3-piece recycled plastic set with 2 chairs and a small table is $1,470. Any dining or patio sets that seat 4 or more people will be at least a few thousand dollars. A 3-person aluminum sofa costs $2,769, gas fire pits start at $1,824, and large adjustable umbrellas start at $1,141. Prices are heavily dependent on the materials that items are made of and how many parts come with them, but since you're buying name-brand items here, a full patio makeover could cost a pretty penny.

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Less than ideal return policy

Returns to Frontera can be made if you contact customer service within 7 days of receiving your order. If you're making a return that isn't due to damage or a warranty issue, you'll be subject to a hefty 20% restocking fee on top of the cost of return shipping. The company allows customers to request free wood/stain samples and leather/fabric swatches before making a purchase so they can see colors and texture in-person. Frontera highly recommends that people do this so they can avoid having to make a return at all.

Unfortunate customer reviews

A host of 5-star resorts, hotels, and country clubs around the world use Frontera's furniture. This should tell you the quality you would be getting. However, quite a few third-party reviewers would disagree. There are reports of people spending thousands of dollars here, only to receive damaged items. People say their customer service is a pain to deal with and refuses to correct issues. Some people didn't receive any of their order, or only a partial shipment was delivered. There are a few scattered positive reviews amidst all the bad ones, but most of what we read made us really nervous to spend the amount of money we would be forking out to shop here. The Better Business Bureau hasn't rated Frontera either, which isn't helpful at all. The company does allow customers to leave reviews on their items, but we found that most of them didn't have any feedback.

Pros and cons

Overall we feel mixed emotions about Frontera. On one hand, we like the idea of a company that makes really high-end outdoor furniture since it often takes a beating through all different seasons and weather year after year. If you're going to spend money on outdoor furniture, you might as well spend a bit more and find something pretty that will last a long time. However, their return policy isn't great and we'd feel stuck if we changed our mind about any product we ordered here. We are also concerned about customer feedback and don't feel comfortable making a purchase at this point. The company could work to get a Better Business Bureau rating and encourage more customer reviews in order to build trust with us and other customers for the future. They haven't earned one of our best ratings in the meanwhile.

Where is the Best Place to Purchase Outdoor Furniture?

Imagine that it's a cool summer evening, your friends or family come over to visit, the kids run around and play in the yard, and you stoke up the firepit and gather around for food and drinks. Maybe you've got some tea lights strung above you, some chill music in the background, and there's plenty of laughs and good conversation. Sounds pretty dreamy, right? The right outdoor furniture allows you to enjoy being outside all day long and you aren't restricted to the size of your house or indoor accommodations when you have a big group over.

There are many beautiful pieces of outdoor furniture, so you can easily create a comfortable, appealing environment that fits your style. Maybe you want a big circular table for playing games or easy conversation, or maybe you want big hammock chairs so you can lounge out during the day and kick back with a good book. You can accessorize with rugs, outdoor lighting, pillows, umbrellas, and more.

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Outdoor Furniture Store FAQ

Anything you want to make your outdoor space comfortable, beautiful, and functional can be purchased online. You might buy chairs, tables, umbrellas, hammocks, ottomans, cushions, and rugs, just to name a few. Even though most of these are large items, they can easily be purchased online and shipped to your home for you to assemble and start enjoying!
A good outdoor furniture set could easily cost a few hundred dollars. This is because if you want quality craftsmanship that will last for many years and withstand different weather patterns, you will pay for it. However, buying a good outdoor couch will likely be a lot less money than what you'd pay for the couch in your home. Depending on the materials you choose, you can find outdoor furniture that fits your budget.
Yes! Stores that sell outdoor furniture online usually have a return policy that allows you to send your product back in new and unused condition within 30-60 days. Keep in mind that since outdoor furniture is often quite big, a lot of the items might come with a restocking fee. The best thing to do is check a retailer's return policy before making a purchase so you know what to expect.
A lot of outdoor furniture is made of a sturdy plastic, steel frame, or wicker material that can withstand heat as well as the cold. The nice thing about outdoor furniture is that it's usually made to get wet too, so you don't have to worry about it getting splashed on from the pool or soaked in a rainstorm. The main thing to consider when worrying about weather is things like couch cushions and rugs that might fade or get discolored in severe weather. You should always consider applying protective sealants to your patio furniture each year to make it as weather-resistant as possible.
Outdoor furniture is exposed to more elements than indoor furniture, so it will get dirtier much faster. How easy will it be to clean and maintain your outdoor furniture? Another thing to consider is storage. Do you want your outdoor couch to double as a storage bin? This could be helpful for organizing outdoor toys and other accessories. Last but not least, consider the color of your house and any other outdoor materials around your house to make sure that all your furniture matches.
Most outdoor furniture is easy to clean. Simply getting a wet rag and wiping it down will go a long way. You could also consider buying a patio furniture cleaner that is meant to gently remove dirt, grease, and water marks from outdoor furniture. For furniture accessories like pillows, cushions, blankets, or anything made of cotton or polyester material, it is best to machine-wash or spot clean with a rag.
The short answer is yes. But, it isn't absolutely necessary for your furniture to discolor and it often takes years for that to happen anyway. Unless your outdoor furniture is in a partly indoor space, it will likely get exposed to direct and indirect sunlight throughout the day. It helps to keep it on a covered patio or under a large umbrella to prevent it from getting too hot. If you aren't using your outdoor furniture for an extended period of time, it is a good idea to keep it in a garage or shed for added protection.
Every manufacturer of outdoor furniture has different warranty periods for their products. High-quality furniture will come with at least a 5-year warranty, but you might even get 10-15 years from some manufacturers. The warranty will give you peace of mind knowing that whatever you buy should stay in tip top shape for at least a few years. The better you take care of it, the longer it will last!
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Continued from above...

Whatever your lifestyle type, there is outdoor furniture to cater to you. Most furniture is made to withstand all types of weather and be used all year long, so it's a fantastic addition to your outdoor space.

There are a lot of brick-and-mortar stores that carry a selection of outdoor furniture. However, most places have a much bigger inventory online - and then you don't have to leave your house to view all your options. You can see the dimensions and specs of all the furniture you're interested in and head outside to measure and make sure it is the right size. You can also compare pricing, read customer reviews, and sometimes even use special features that let you view the furniture in your space. The outdoor furniture will get delivered straight to your house and be ready to use in no time.

Some companies will offer major sales on outdoor furniture during the off-season, like wintertime. Other times they might do big seasonal or holiday sales, so this is a great time to buy all the outdoor furniture you've been eying. There are quite a few stores to choose from that have a great selection of outdoor furniture, so keep the following things in mind when choosing who to go with:

  • Selection. Does the company give you plenty of outdoor furniture types, a range of pricing, and extensive details and photos so you can easily decide which choice will work best in the areas around your home? Does their website make it easy to browse through all the options and filter through categories that best fit the vision you have for your yard?
  • Return policy. There's always a chance you'll change your mind about the outdoor furniture you choose after it arrives. Or maybe you find that the pieces don't fit the area you're outfitting as well as you'd imagined. Are you able to return everything within a reasonable timeframe? Is it still returnable once it has been assembled? Check the fine print on the return policy so you aren't stuck with big pieces of furniture you don't want anymore.
  • Customer satisfaction. What do other customers have to say about the outdoor furniture store? Does the company have a Better Business Bureau rating? We appreciate stores that let customers leave honest reviews on the products they sell. This is one of the most helpful things for a potential customer and we've found that we're rarely led astray with our purchase when we refer to these reviews to make our buying decisions.

Top Consumer Reviews has researched everything you need to know about the best outdoor furniture companies online. We hope this information helps you find beautiful, high-quality, comfortable outdoor furniture to spruce up your outdoor space and create a welcoming environment for family and friends. Enjoy putting your exterior decorating skills to work!

Compare Outdoor Furniture Stores

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  • Wayfair
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  • Ashley HomeStore
  • Totally Furniture
  • Overstock
  • DFO Home
  • Serenity Health & Home Decor
  • Horchow
  • Frontera
  • Design Furnishings
Wayfair vs RST Brands Wayfair vs Ashley HomeStore Wayfair vs Totally Furniture Wayfair vs Overstock Wayfair vs DFO Home Wayfair vs Serenity Health & Home Decor Wayfair vs Horchow Wayfair vs Frontera Wayfair vs Design Furnishings RST Brands vs Ashley HomeStore RST Brands vs Totally Furniture RST Brands vs Overstock RST Brands vs DFO Home RST Brands vs Serenity Health & Home Decor RST Brands vs Horchow RST Brands vs Frontera RST Brands vs Design Furnishings Ashley HomeStore vs Totally Furniture Ashley HomeStore vs Overstock Ashley HomeStore vs DFO Home Ashley HomeStore vs Serenity Health & Home Decor Ashley HomeStore vs Horchow Ashley HomeStore vs Frontera Ashley HomeStore vs Design Furnishings Totally Furniture vs Overstock Totally Furniture vs DFO Home Totally Furniture vs Serenity Health & Home Decor Totally Furniture vs Horchow Totally Furniture vs Frontera Totally Furniture vs Design Furnishings Overstock vs DFO Home Overstock vs Serenity Health & Home Decor Overstock vs Horchow Overstock vs Frontera Overstock vs Design Furnishings DFO Home vs Serenity Health & Home Decor DFO Home vs Horchow DFO Home vs Frontera DFO Home vs Design Furnishings Serenity Health & Home Decor vs Horchow Serenity Health & Home Decor vs Frontera Serenity Health & Home Decor vs Design Furnishings Horchow vs Frontera Horchow vs Design Furnishings Frontera vs Design Furnishings
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