Totally Furniture Review: Outdoor Furniture Stores

Totally Furniture is an online retailer based out of Orlando, Florida. They boast that their offerings include hundreds of thousands of types of furniture, decor, and home furnishings. The company began as a family-owned business in 2002 and is now a leading destination for home products. Their goal is to make the purchasing experience as easy and enjoyable as possible whether you're decorating your living room or going for a full home remodel.

Hundreds of products, well organized

When you set out to transform your outdoor space and visit Totally Furniture, you can choose between tables, sets, chairs, benches, sofas, daybeds, and outdoor storage options. Their website makes it easy to view the hundreds of products in each category and everything is organized to show similar items close together so you can easily compare them all. Some styles are really basic and plain while others have pretty details and upholstery to brighten up your space. Totally Furniture is a good in-between option for people who don't want expensive luxury items, but also want sturdy and pretty outdoor furniture to create a unique design.

Solid product listings

Each product page shows you the full item name, price, product number and manufacturer part, if it's in-stock and when it's estimated to ship, where it ships from, a series of photos, product features and dimensions, and a little bio about the brand behind the item you're viewing. We like how it's laid out and feel like there is plenty of information to go off of when shopping online here.

Narrow down your price range

Every category of items lists a price range off to the side, so you can see the low and high end of that item. For example, when we selected tables, we were shown that the price range is between $60.33 and $691.33. You can use a sliding bar feature to select the price range you want to stay between and only view the tables that fit that requirement. Chairs range from $105.33 to $708.99, and sofas range from $248.99 to $4,824.99. As you can see, there's a decent range for all these products, so you can easily find something in the lower or higher range depending on your needs.

High shipping costs

We noticed that a lot of products are on sale at Totally Furniture. There wasn't a sitewide sale going on when we were shopping and they don't offer a discount code if you sign up for their email list. However, overall their prices seem reasonable so even without a sale we wouldn't hesitate to buy something here. The one factor that could make your purchase a little more expensive is shipping. This is calculated at checkout based on the items you're buying and where you live. We were interested in a set of 2 upholstered teak patio chairs for $705.99. When we went to checkout, our shipping cost was an additional $72.01. This feels like a lot just for shipping, so watch out for this.

Short return window

Another bummer about shopping at Totally Furniture is that they have a really small return window. If you change your mind about your items, you have to send them back within 7 days and you're responsible for the cost of return shipping. This is tricky because we know that life happens and sometimes it takes a while to get around to doing a return. If you pass that week mark, you're stuck with furniture you didn't want and you're out a few hundred dollars. In addition, Totally Furniture lists quite a few brands in their return policy that don't allow returns at all. We highly suggest checking this before making a purchase because there are quite a few brands listed and it is important to know if you're buying a final sale item.

Show us reviews

One thing missing from Totally Furniture is customer reviews. This is a big one for us because we feel like it's a way for companies to show that they are confident in the products they sell and aren't worried about what customers will report back about them. It also gives valuable information for other shoppers to refer to before making a purchase. At least the Better Business Bureau gives Totally Furniture an "A+" rating and the third-party ratings we found were mostly positive. People say orders arrive as promised, pricing is competitive, and the customer service department is friendly.

Worth checking out

We can get on board with Totally Furniture. We like their selection of pretty, simple outdoor furniture and the pricing seems reasonable. The shipping costs, on the other hand, are another story. Where some companies offer free shipping on outdoor furniture, it seems painful to pay nearly $100 to have your items delivered. But maybe that's the trade-off for low product prices. Their return policy is also pretty short, so be prepared to make a quick decision and act fast if you change your mind about what you buy here. Aside from this, Totally Furniture seems trustworthy and has a big inventory, so it's worth checking out what they have. They've earned a good rating from us.

On the Totally Furniture website