Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

The Pajama Company Review

Wednesday, May 29th

2024 Pajama Store Reviews

The Pajama Company Review 3 Star Rating

The Pajama Company

3 Star Rating
  • Pajamas for the whole family across many brands
  • Prices typically range from $40 to $290
  • Shipping fees of $11.50+
  • 30-day return/exchange policy
  • "A+" rated by the BBB

The Pajama Company would love to be your one-stop shop for PJs for the entire family. Rather than being its own brand of sleepwear, this pajama store carries multiple brands from various manufacturers (including at least two brands you'll find reviewed separately on our list). Whether you want to sleep in some cool cottons or warm flannels, you'll get all of that and then some as you browse The Pajama Company's website.

A few upgrades since last time

Speaking of the website, it's gotten some upgrades since our previous evaluation. Gone is the outdated look and the endless scrolling: it's pretty easy to browse now, and we're grateful. However, we did notice some remaining glitches. For example, you'll see that listings tend to say "Only "x number' left" to show what's in stock and what might not be, if you wait too long to add those jammie pants to your cart and hit "buy now" .

But still some confusion

When we went to see if that was a legit inventory assessment, however, we wound up more confused. One set of linen sleeping pants said, "Only 1 left" , but as we went through the sizes in the dropdown, at least 3 out of 5 were available to add to our cart. (And that's another area where this pajama store could still use some work: you won't know what sizes are available generally or in stock currently without rolling through each dropdown menu).

Best Pajama Stores

Hundreds of PJ styles

But, navigation issues aside, The Pajama Company is a fun place to get some new PJs. In the two categories we used across retailers as a comparison (women's and matching sets), there are hundreds and hundreds of styles and price points, typically between $40 to $290.

What do you have in mind?

It's easiest to find what you're looking for if you start with a basic idea, like "linen" , "short sleeve capri sets" or "hooded footies" . You can also shop by brand, like The Lazy Poet or Sant + Abel, if you're loyal to a certain manufacturer. We wish that shoppers could also see which pajamas are bestsellers here, or at least look through customer ratings on individual sleepwear items, but The Pajama Company doesn't offer that. You'd almost have to go to the brand website to get that kind of input (and at that point you might as well buy your PJs there).

30-day returns, no free shipping

You'll have the industry-standard 30-day period to return your pajamas for a refund or exchange here. And, unlike many of The Pajama Company's competitors, this store doesn't offer any kind of threshold for free shipping: your delivery costs will start at $11.50, and that won't be refunded with your return, either.

Best Pajama Stores

Where's the feedback?

Reputation-wise, The Pajama Company has an "A+" rating from the Better Business Bureau, with no complaints filed there in the three years leading up to this review. But, that's about the extent of the buzz (or lack thereof) about this pajama store. We're 100% sure they're still in business; social media posts were as current as a day or two prior to this review, after all. But to not see any reviews, even heavily curated ones on their own website, is strange to us. The Pajama Company would do better in our evaluation if they could show that people are actually shopping on their website.

Just average

We've kept The Pajama Company at a "just average" score. We're happy to see some site improvements, but they're not quite enough to move the needle. Could you get fantastic jammies here? Sure. Would you be better off going directly through the brand's online storefront? The answer is "probably" , if for no other reason than having shopper reviews and a better inventory to choose from.

Where is the Best Place to Buy Pajamas?

Picture this: it's the end of a long day, you've tucked yourself into bed, and what's the icing on the relaxation cake? Pajamas! Ah yes, those cozy, comfy, and sometimes downright quirky clothes that can make bedtime feel like a luxurious affair.

Gone are the days when you have to buy pajamas from a department store. From indie designers crafting one-of-a-kind prints, to specialty shops offering personalized pajamas tailored to your wildest dreams, the online pajama-sphere is bursting with creativity. Whether you're into celestial patterns, quirky animals, or retro vibes, there's a pair of pajamas out there with your name on it.

The Best Pajama Stores Compare Pajama Stores Compare Pajama Store Reviews What are the best Pajama Stores Best Pajama Store Reviews

Pajama Store FAQ

There are lots of types of pajamas! Sleep shirts, sleep sets with coordinating tops/bottoms, pajama pants paired with a favorite t-shirt, robes, onesies and nighties are the most common options you'll see when shopping for pajamas.
That's a matter of preference, and probably has a lot to do with temperature. If you tend to overheat at night, you're not going to want heavy flannel at bedtime! For those with texture sensitivities, a satin or silk may be ideal - or irritating! Your most comfortable pajamas will be whatever material and design lets you rest at the right temperature, fits comfortably, and doesn't get in the way of a good night's sleep.
Absolutely! That's one of the biggest trends in pajama retailers: selling matching sets for the holidays, for photos, you name it. Not every store carries these sets (especially not if it's a retailer that specializes in women's pajamas only), but you'll find plenty of possibilities for those cute matchy-matchy moments.
Selection and pricing, of course. Most brick-and-mortar stores don't carry a huge selection at any given time, and you might have a hard time finding the size and style you want. That's especially true if you're shopping out of season: maybe you need something lightweight for a winter getaway to the Caribbean, or you're taking your Southern self up to Alaska for a once-in-a-lifetime camping trip and your thin cotton jammies aren't going to cut it. Many online stores carry all types of pajamas year-round.
You can easily spend less than $20 on pajamas - or over $100! If you're buying matching pajamas for men, women and children, don't be surprised by a price tag of at least $30 per person. Just shopping for yourself? Your cost will depend on the material, design and brand - and it's okay to treat yourself to luxurious sleepwear for many delightful nights of rest, too!
How about "free" ? Many stores will give you complimentary delivery, though you may need to meet a certain order amount to qualify.
Check the return policy before you buy, especially if you're usually tough to fit. Most stores let you send your pajamas back within 30 days of purchase, but they'll usually need to be in unworn condition with the tags attached.
You do you...but picture yourself being awakened by a smoke alarm in the middle of the night and running out to the street, well, buck. Sure, that's not super likely, but it could happen! In some cases, sleeping in the nude would be frowned upon, and if you're a sleepwalker it's probably even more important to have some jammies on!
Compare the Best Reviews

Continued from above...

The history of pajamas is a fascinating journey through time, taking us back to ancient civilizations like the Egyptians and Indians who draped themselves in loose-fitting garments for sleep. Fast forward to the 17th and 18th centuries, pajamas became all the rage in the West, thanks to the influence of exotic Eastern cultures. These early versions were more like loose trousers and jackets, often made from silk or cotton, and were reserved for the elite.

Nowadays, pajamas come in all shapes, sizes, and styles, catering to every taste and preference imaginable. There are classic button-up sets for those who like to keep it timeless, cozy fleece onesies for the perpetual kids-at-heart, and silky slips for those who prefer a touch of elegance even in dreamland. Let's not forget about the novelty pajamas adorned with everything from cartoon characters to punny phrases, perfect for adding a splash of whimsy to your bedtime routine.

One of the best things about pajamas in the modern age is the ease of finding the perfect pair with just a few clicks. Thanks to the wonders of online shopping, you can explore a vast universe of sleepwear options without ever having to leave your cozy cocoon. Want a matching set for a family photo? No problem. Planning a stay-in-your-PJs vacation or a pajama-themed holiday party? The internet has you covered, quite literally.

Ready to slip off into sleep or set up that perfect Christmas card photo with matching PJs? Here are some things to keep in mind as you pick the right pajama store:

  • Selection. Naturally, the first consideration is the selection. The more options a pajama store has, the more likely you are to find the PJs you're picturing.
  • Price. What's your budget? In the world of pajamas, you'll find everything from inexpensive nighties under $10 to linen sets at $200+.
  • Returns. Clothes can be tricky to buy online when it comes to fit and feel. The best online pajama stores understand that, and want you to feel at ease with taking a chance on their sleepwear, so look for a retailer that has a hassle-free return and/or exchange policy.
  • Reviews. Look for a pajama store that provides customer reviews on their PJs. That's an easy way to see how they look and feel in real life. Also see what shoppers have said about the retailer itself. Is it easy to get help from customer service if needed?

Whether you're a pajama purist who swears by classic styles, or a pajama pioneer forging new fashion frontiers, one thing's for sure: the world of pajamas is a whimsical wonderland just waiting to be explored. That's why the experts at Top Consumer Reviews have taken a close look at today's most popular online pajama stores: there's no need to settle for boring bedtime attire when you can let your imagination run wild and slumber in style!

The Best Reviews of Pajama Stores