The Best Paleo Meal Delivery

Thursday, May 22nd

2025 Paleo Meal Delivery Reviews

Pete's Real Food

• Price per serving: Starts at $15.33
• Shipment frequency: Customizable for every 1-4 weeks
• Daily meals: Breakfast, lunch, and dinner
• Calories per meal: 400-700
• Number of recipes: Around 20; rotates seasonally
• Prep time: Likely a few minutes

Pete's Real Food redefines Paleo meal delivery with its blend of convenience and gourmet quality. Each week, customers can relish in a variety of chef-prepared Paleo meals that only require reheating, eliminating the hassle of grocery shopping, cooking, and cleaning.

Culinary expertise

The brainchild of founders Sarah and her husband Pete, a classically trained chef from Le Cordon Bleu, Pete's Real Food distinguishes itself through its culinary expertise and passion (with a seriously heartwarming backstory to be found on the "About Us” page). Where practically every other meal delivery service claims their meals are chef-prepared, this is the only one that customers believe truly delivers on that claim in terms of taste. The menu, rich in diverse flavors and cooking techniques, is constantly evolving, offering more than just a meal but a restaurant-quality experience at home.

Meals start at $15.33

Pete's Real Food lets you pick how many breakfasts, lunches, and dinners you want each week, with options like 5, 7, or 10 of each. The pricing adjusts accordingly - for instance, 7 dinners cost $126, which is about $18 per meal. If you order the maximum 10 of each meal, the price per meal only drops to about $15.33. That makes them one of the most expensive services in our review. In case you just want to test the waters without committing to a subscription, there is a trial option.

Get $10 off

For those eager to try Pete's Real Food, there's a modest incentive - a $10 discount on your first order when you subscribe to their emails. While not a grand discount, it's a nice little nudge to encourage first-time customers to try this lesser-known Paleo meal delivery service.

6 seasonal recipes offered weekly

Pete's menu changes with the seasons and you can see the whole seasonal menu when you're ordering, which is pretty convenient. Each week, there are six recipes to choose from for lunch and dinner. The meals look and sound delicious. Here are a handful that got our mouths watering:

• Savory Lentil Mushroom and Butternut Squash Bowl
• Sweet Potato and Chicken Sausage Hash
• Citrus Beet and Roasted Carrot Salad with Mint and Pine Nuts over Quinoa
• Ajo Verde Chicken with Roasted Rainbow Carrots and Broccoli with Onions
• Grilled Steak with Swiss Chard and Parsnips with Chives

Meals are 8.5-11.5 ounces

However, some customers have mentioned that the portions might be a bit small, especially for those with bigger appetites or who are very active. The website says that the Paleo breakfast and lunch meals come with 3.5 ounces of protein and 5 ounces of vegetables. Paleo dinner meals, as well as Keto and AIP meals, have 4.5 ounces of protein and 7 ounces of vegetables. Vegan meals consist of 12 ounces of vegetables and plant-based protein. Kids' meals are between 8 and 8.5 ounces.

Microwavable, probably oven-safe

It seems the meals are designed to be easily reheated, probably in a microwave or oven. When you click on the individual recipes, you only find the nutrition label - the website doesn't give specific instructions on how to heat the meals. However, since there are no complaints from customers about not knowing how to heat their food up, it's safe to assume the instructions arrive in the box.

High quality ingredients

Pete's Real Food is all about using the good stuff in their meals. They steer clear of preservatives and anything artificial. Most of their ingredients are organic, which is great for health-conscious eaters. Their meats are also top-notch - think chicken and beef that are free from antibiotics and hormones, and animals that roam freely. When it comes to cooking, they use healthy oils like avocado and coconut oil. Plus, all their meals fit the Paleo diet, are gluten-free, dairy-free, and soy-free, so pretty much anyone can enjoy them.

Ships to Alaska and Hawaii

Delivery is available across the country, even in Hawaii and Alaska, thanks to FedEx. The meals come in BPA-free trays and are vacuum-sealed, keeping them fresh for up to 10 days in the fridge and 6 months in the freezer. Pete's Real Food is also doing their part for the environment. The packaging - like gel packs and trays - is recyclable. And if you're in San Diego, you can pick up your meals without any extra packaging or shipping cost. As for when you'll get your meals, they ship out on Wednesdays, and depending on where you live, you'll get them by Thursday or Friday.

Difficult to find reviews from unbiased sources

Pete's Real Food has an excellent rating from the Better Business Bureau, which is a good sign. But, it's a bit tricky to find reviews outside of their own website. The testimonials on their site are 4 and 5 star reviews, with lots of happy customers talking about how amazing the food is. While it's common for businesses to showcase positive feedback, a complete picture usually includes a mix of opinions.

Compared to dining in a 5-star restaurant

The customer reviews available paint a picture of high satisfaction with Pete's Real Food. Consumers have expressed delight in the unexpected tastiness of meals, particularly highlighting dishes they were initially skeptical about. The meals are described as unique, flavorful, and even comparable to dining at a high-end restaurant in NYC. A few reviews also touch on positive experiences with customer service.

Our top choice

Pete's Real Food is one of the best choices out there for tasty Paleo meals. Their personable approach and the heartwarming backstory of the founders add to their appeal, and it's great that they offer AIP-approved meals. The only downside is that it's a bit pricey. But with the high rating from the Better Business Bureau, their entirely Paleo menu, and the good things customers are saying, we'd still recommend them as our top pick.

Sunbasket

• Price per serving: Starts at $9.99
• Shipment frequency: Weekly
• Daily meals: Dinner; limited Paleo options for breakfast and lunch
• Calories per meal: 400-800
• Number of recipes: 5-7 Paleo weekly
• Prep time: 3-40 minutes, depending on meal type

Sunbasket, hailing from the vibrant city of San Francisco, presents a blend of convenience and great customer service in the meal delivery world. Launched in 2014 by Adam Zbar and Chef Justine Kelly, this company stands out for its dedication to organic and sustainable ingredients.

Quality ingredients

Have you ever found yourself wondering where your food comes from? With Sunbasket, that's one less worry, as they emphasize the quality and origins of their ingredients. You know your meals are not only delicious but also responsibly sourced.

Free shipping on your first 4 boxes

Who doesn't love a good deal? Sunbasket seems to understand this well, offering an enticing promotional deal for new subscribers that involves free shipping and a generous $90 off across your first four boxes. The discount is spread out: $40 off the first, and $20 off the subsequent two, ending with a $10 discount on the fourth. The added perk of free shipping with each box is a cherry on top, especially considering that many competitors often charge for this.

See the menu without signing up

When you start with Sunbasket, it's all about making choices that fit your lifestyle. First, pick between Meal Kits for cooking or Fresh & Ready for quick heating. Then, tell them you're on a Paleo diet. You can get specific here: say no to certain meats, allergens, or ingredients you don't want. You'll also choose how many people you're feeding and how many dinners you need each week. Just a tip: you need to sign up to pick your meals, but anyone can peek at the weekly menu. However, remember, they offer a lot of choices, but not all are Paleo-specific, so use that Paleo filter.

Pricing starts at $9.99

Sunbasket offers two kinds of meals. If you're in a hurry, grab a Fresh & Ready meal. At $9.99 each, they heat up in just 3-4 minutes. Prefer to cook? Their Meal Kits start at $11.49 per serving and take 15-40 minutes to prepare. They come with simple instructions, perfect for a fun cooking experience or a quick meal prep.

400-800 calories per serving

Sunbasket's Paleo plan is all about variety and balanced nutrition. Expect 400-800 calories per serving with 10-25 grams of protein, high fiber content (5 grams or more per serving), and good fats sourced from olives, nuts, seeds, and avocados. Customers review each recipe, and you'll see how many people would choose it again - a nice touch for decision-making. You'll usually find 5-7 Paleo meals each week, but don't forget to filter for Paleo, or you might get sidetracked by other tempting options. You're also free to choose from the whole menu, not just Paleo meals. A week of Paleo meals might look like this:

• Monday: Grilled pork chop with curry sauce over roasted apples and cauliflower
• Wednesday: Meatloaf with spring vegetables and lemon-dill aioli
• Friday: Roasted salmon and broccoli with almond-date tapenade

Sounds good, right? We're certainly a little hungrier than we were a moment ago.

One of few services to divulge their producers

Sunbasket takes their organic game seriously, aiming to fill your meal kit with at least 98% USDA-certified organic fresh produce. They keep transparency front and center, informing customers if a non-organic item makes it into your meal. Ever curious about where your food comes from? Sunbasket's got you covered. They proudly showcase their suppliers, like the eco-conscious Peixoto family from Lakeside Organic Gardens, on their "Meet Our Favorite Farmers and Producers” page. This family, with farming roots dating back to the 1800s, champions biodiversity and water conservation, growing a variety of organic vegetables across California. Sunbasket serves up a farm-to-table experience, right in your kitchen.

Turn packaging into an art project

Sunbasket's delivery comes in a cheery yellow box, not just a delight to receive but also eco-friendly. These boxes can do more than just transport your meals - they can become pet beds or your next art project. Even their insulation gets a second life, whether it's turning paper into compost bedding or repurposing denim for yoga bolsters. And the ice packs? They recommend using them for garden mulching. Talk about innovative recycling! Check out Sunbasket's website for more ideas on how to repurpose their packaging.

Shipping is per box, not per delivery

Once your box arrives, remember to refrigerate the ingredients immediately, especially greens and fresh mushrooms - they should be eaten within 5 days. With meals like Fresh & Ready and Pre-Prepped, some can even be frozen for later. Flexibility is key with Sunbasket, offering delivery days from Sunday to Thursday to most U.S. zip codes. But keep an eye on the cost - there's a $9.99 shipping fee for each box, and if your order needs multiple boxes, each one incurs its own charge. This shipping fee isn't always front and center on their website, so make sure to factor that into your budget. This is one of only a few areas where Sunbasket's competitors do a better job, only charging per delivery, not per box.

Rare satisfaction guarantee

Sunbasket's commitment to customer satisfaction shines through with their "100% Mouthwatering Guarantee." Although the specifics of this promise are a bit hazy, the essence is clear: if you're not thrilled with your order, reach out to them within 7 days, and they'll make it right. Customers regularly tip their hats to Sunbasket's responsive and accommodating customer service, along with their fair refund policy. It seems that any bumps in the road with your meal experience are met with a helpful and understanding team, ready to offer credits or refunds, depending on the issue.

Stellar reputation on Trustpilot

The verdict from the customer community? A resounding thumbs-up. Sunbasket boasts an "Excellent" rating on Trustpilot and holds an okay "B-” from the Better Business Bureau. But what really makes Sunbasket stand out in the eyes of its users? It's a combination of ease of use, top-notch ingredients, a diverse array of ethnic recipes, and a strong commitment to sustainability, both in food and packaging.

The Paleo dieter's perspective: A real-life Sunbasket story

One customer's journey with Sunbasket, especially while following a Paleo diet, paints a vivid picture of satisfaction. They highlight the ease of addressing any issues with the service, often resulting in credits or refunds. The customer emphasizes a healthier eating pattern and a delightful variety in their meals, something they might not have experienced had they stuck to their own cooking routines. They note an impressive reduction in food waste, as Sunbasket's portions often stretch further than expected. Not only does the service save them time in meal prep (maxing out at 25 minutes from start to finish), but it also offers clear instructions and fully named ingredients in sauces and spice blends, introducing them to new culinary delights. The customer acknowledges their go-to favorites and overall high praise for Sunbasket. However, they express a desire for more sustainable alternatives to plastic containers and bags, despite Sunbasket's efforts to minimize packaging.

Rated high for value and taste

Another Sunbasket enthusiast highlights the delicious and antibiotic-free Paleo meals. They appreciate the simplicity of the recipes, with every ingredient clearly listed on the recipe card. The journey with Sunbasket has been a culinary adventure, leading to new recipes and sauce-making techniques. The customer service is described as fast and hassle-free, adding to the overall positive experience.

Customer service handles hiccups with grace

Even when things don't go as planned, Sunbasket seems to handle it with finesse. One customer recounts receiving spoiled items and an incorrect order. However, they were quick to praise the customer service team for promptly crediting their account, demonstrating Sunbasket's commitment to resolving issues swiftly and satisfactorily. This customer sums up their experience as "wonderful," despite the occasional hiccup, thanks to the efficient and understanding customer service.

Highly recommended

We find Sunbasket to be an exceptional choice for a Paleo meal service, particularly for those who crave complex and international flavors. Their focus on high-quality, organic vegetables and their responsive, friendly customer service truly sets them apart in the meal delivery market. It's rare to find a service that not only acknowledges occasional issues like spoiled produce or delivery mishaps but also actively takes responsibility to rectify them. Sunbasket excels in this regard, earning our trust and the highest rate of customer satisfaction. They offer great value with their use of organic and locally sourced ingredients. We highly recommend Sunbasket as a top-tier option for Paleo dieters seeking varied, healthy, and delicious meals, and we hope to see an expansion of their Paleo menu options in the future.

Fresh N Lean

• Price per serving: Starts at $10.66
• Shipment frequency: Weekly
• Daily meals: Breakfast, entrees, snacks
• Calories per meal: 450
• Number of recipes: 18 Paleo recipes a week plus add-ons
• Prep time: A few minutes

New to Paleo, but don't want to have to reinvent the wheel when it comes to figuring out what you can eat? Have you found yourself dreaming of Paleo-friendly meals delivered right to your doorstep? Fresh N Lean could be the answer to your prayers. Launched in 2010, this meal delivery service is a lifesaver for those who follow the Paleo diet but are too swamped to cook.

Starts at $10.66 per serving

Are you wondering how your wallet will feel about Fresh N Lean? Let's dive into the details. This service stands out by offering up to three meals a day, not just dinner like many others. The cost, naturally, depends on how many meals you choose. Opting for 5 dinners a week will set you back $79.95, which breaks down to $15.99 per meal. The more meals you add, the cheaper each becomes. For example, three meals a day drops the price to $11.16 per meal, totaling $167.35 weekly. And if you're all in for 7 days a week, it goes down even further to $10.66 per meal. Plus, they offer great flexibility - you can pause deliveries for up to two weeks. Handy for those impromptu vacations, right?

Discounts aren't as extensive as competitors

Now, let's talk savings - who doesn't love a good deal? If you're planning to try Fresh N Lean, circle the New Year on your calendar. They sometimes offer a tempting 30% off your first week. Missed it? No worries. They also have a standing offer of free shipping for orders over $100 and a $20 discount on your first week if you sign up for their emails and texts. Just a heads-up, though: while these deals are pretty sweet, some competitors might dangle a free first box or more substantial discounts on subsequent boxes. Always good to keep your options open.

Menu is very user-friendly

What's on the menu? Fresh N Lean really shines here with their user-friendly website. Just hit the weekly menu tab, select Paleo, and - voila! - You can see all the meals sorted by plan. This level of transparency is a breath of fresh air compared to some services where you're flying blind with no menu insight. On average, meals are about 450 calories, with 67 grams of protein, 9 grams of carbs, and 14 grams of fat. A typical day might include a Mango Chia breakfast at 270 calories, a Chicken and Jalapeño Enchilada Bowl with Avocado Ranch for lunch at 450 calories, and a Bearnaise Steak with Roasted Sweet Potatoes for dinner at 530 calories.

Extra snacks

And it gets better. After selecting your main meals, you can add extra snacks and dishes, like Zero Sugar Coconut Macaroons or Coconut Almond Buttercups, priced between $2.99 and $4.99. Looking for more substantial add-ons? The "Entree" category offers a variety of fish, beef, and chicken meals ranging from $13.99 to $14.49. And if you're into customizing further, check out the "Bulk And Sides" category for items like beef patties and salmon. Just keep in mind, while they list the seasoning and weight, they don't provide nutritional info for these add-ons.

Lots of potatoes

Let's find out what customers are saying about Fresh N Lean's Paleo meals. The consensus? There isn't one. Some subscribers find the meals just okay, citing concerns over flavor, quality, and variety. A common thread in these reviews is the over-reliance on sweet potatoes - it seems like they're in almost every dish. The lack of vegetable variety - and issues with the taste of the fish - has led some customers to cancel their subscriptions.

Spiciness might be a surprise

On the flipside, many find the meals quick, easy, and mostly tasty, though some adjustments for personal taste, like extra seasoning, might be needed. Also, a few customers mentioned being caught off guard by the spice levels in some dishes and suggested that Fresh N Lean could improve by providing spice level indicators and better heating instructions.

Good customer service and taste

Despite these criticisms, there's also praise for the overall quality and convenience of the service. Customers highlight excellent customer service, particularly thanking some reps by name. Another reviewer applauded the taste and variety, calling it superior to other healthy meal services they've tried. They also appreciated Fresh N Lean's responsive customer service, especially when dealing with delivery issues outside the company's control.

Microwaves in minutes

You don't need to discover fire to heat up your food, even if you are following the Paleo diet. Fresh N Lean has got you covered. Their approach is simple: heat, eat, and enjoy. No more wrestling with complicated recipes or spending hours in the kitchen. Just peel off the label, poke a few holes in the plastic film, and microwave your meal for 2-3 minutes. Prefer a more traditional method? You can also warm up your food on the stove or in the oven.

Almost totally organic

When it comes to what's in your food, Fresh N Lean takes quality seriously. They pride themselves on offering completely organic meals, free from GMOs, sugar, processed ingredients, and artificial flavors. (But if the organic raw materials don't meet their high standards, they opt for conventional ingredients.) From Fresh N Lean, you can expect meals crafted by chefs in an FDA-certified kitchen, featuring top-notch animal protein and healthy fats. Their savvy packaging also ensures your meals stay fresh for hours at the doorstep while waiting for you to get home from work.

Ethical meat sourcing, with a question mark about the fish

And for the meat lovers out there, Fresh N Lean's commitment extends to sourcing as well. Their beef comes from grass-fed cattle, never confined to a feedlot. Most of their chicken, including their chicken sausage, is raised without antibiotics (with the sole exception being their bulk shredded chicken breast). They've also partnered with Animal Equality for the Better Chicken Commitment, reflecting their dedication to sustainable and humane sourcing. Plus, any meals featuring elk or venison are made from grass-fed, pasture-raised animals. We're not sure about where they source their fish - they've neglected that topic on their website.

Cancel anytime

One of Fresh N Lean's standout features is the ability to cancel a delivery or your subscription directly from your account. This is a breath of fresh air in an industry where some services make you jump through hoops to cancel. You have until Friday 11:59pm PT to cancel a newly billed order for the upcoming week. However, if the order is already processed or shipped, it's a no-go for cancellation. Their chat support on the contact page is a handy tool for quick assistance. This self-service option is a big plus, showing a customer-friendly approach not always seen in the meal delivery world.

Shipping is $9.99 for orders under $100

When your Fresh N Lean box arrives, be ready to refrigerate those meals pronto. They stay safe in the box for 6-8 hours, but in the summer heat, this window shrinks to 1-3 hours. You can freeze the meals to extend their life up to 6-8 weeks, although they recommend eating them fresh for the best taste. Thawing frozen meals in the fridge for 36-48 hours before eating is the way to go. The vacuum-sealed trays keep the meals fresh for 7-10 days in the fridge. And don't forget: they offer free shipping on orders over $100. Otherwise, it's $9.99.

Great reputation

Fresh N Lean boasts a "Great" Trustpilot rating average of 4.0 from over 5,000 reviews and an "A+" from the BBB. That's pretty impressive. Customers rave about their organic food offerings, user-friendly website and app, and a wide range of menu options across different diet plans. Shipping is prompt, and the packaging keeps meals cold and fresh. Their customer service also gets high marks, with personal stories of responsive and caring support staff who go the extra mile to resolve issues and even offer compensation for any inconvenience. This kind of customer-centric approach seems to set them apart from competitors.

A top choice

Now, let's sum it up. On the plus side, Fresh N Lean is committed to not swindling customers, offering genuine subscription flexibility. They provide a dedicated Paleo plan, source quality ingredients, and their website is a breeze to navigate with an open-access menu. They also offer a variety of dishes, including breakfasts and snacks. However, there are a couple of downsides. The service can be pricey, and the meal variety, particularly in the Paleo plan, leans heavily on sweet potatoes, which could become repetitive over time. Overall, while there are areas for improvement, Fresh N Lean's strengths in customer service, variety, and ease of use make it a strong contender in the Paleo meal delivery space.

Paleo On The Go

• Price per serving: Typically around $20 to $25
• Shipment frequency: Every 2, 4, or 8 weeks
• Daily meals (breakfast, lunch, dinner): All of the above
• Calories per meal: Varies greatly
• Number of recipes: 20-30
• Prep time: Depends on the meal type; 3-60 minutes

Paleo On The Go has been around since 2012, yet they're surprisingly hard to find on major review platforms like Trustpilot or the Better Business Bureau (BBB). What you mainly see are their social media pages and some blog posts.

Worth taking a look

This lack of widespread online reviews make us a little wary, but they're still worth taking a look at - mainly because it caters to the Autoimmune Protocol (AIP) diet, a stricter form of Paleo. It's one of the few, if not the only, meal delivery services that offer this. Paleo On The Go seems to fill a unique niche here, especially for those who need such a specialized diet.

What is AIP?

Autoimmune Protocol (AIP) is designed specifically for people with autoimmune disorders. While both diets eliminate processed foods, grains, and dairy, AIP goes further by cutting out eggs, nuts, seeds, nightshades (like tomatoes and eggplants), and certain spices. The idea is to reduce inflammation and heal the gut. Adhering to AIP can be challenging. It requires meticulous attention to food ingredients, making dining out or quick meals difficult.

Meal delivery and AIP

This is where a meal delivery service becomes a game-changer. For starters, it takes the guesswork out of meal planning. No more scrutinizing labels or fretting over hidden ingredients - the meals are tailor-made to fit AIP requirements. This is a huge relief, especially for those new to the diet or anyone juggling a busy lifestyle. Moreover, variety is key to sticking with any diet, and AIP is no exception. A meal delivery service like Paleo On The Go (POTG) can introduce a range of flavors and dishes, preventing the diet from becoming bland or repetitive.

Extensive AIP menu

Paleo On The Go certainly caters to a niche market with its specialized menu. It includes AIP meals, an AIP bakery, empanadas, soups, broths, breakfast options, sauces, and seasonal items. This variety is commendable, but there's a catch. They don't allow any ingredient substitutions or alterations, even in their Meal Bundles. This could be a drawback for those with specific dietary needs beyond what the menu already caters to.

Filter out allergens

On the bright side, you can filter menu items for allergens like coconut, seafood, pork, and cassava, which is a thoughtful touch. Nutritional data is transparently available, and portion sizes are generally generous. What's nice is the ability to preview the entire menu without any commitment - no billing info or account creation is necessary. Also, individual items are reviewed by customers, which adds a layer of trust.

High price can be justified

POTG's meals are individually priced and are definitely on the expensive side - at $22.75 to $25.25 for single servings, it's notably higher than many competitors (which are in the $11 to $15 range). But before you run away screaming, consider the specialty of what they're offering. AIP isn't your average diet; it's as niche as a diet can get. It's not just food; it's a specialized eating plan that you might struggle to stick to without their help. Paleo On The Go tries to make the price more palatable with bulk savings: 5-9% depending on the number of items. They offer a flexible subscription model where you can choose a box of 8, 12, or 16 items delivered every 2, 4, or 8 weeks. If you're not ready to subscribe, there's an option for a one-time purchase, which is a nice touch for those wanting to try it out first.

Entrees, breakfasts, desserts, and sauces

Here are some items you might find on the menu, along with their prices.

• Creamy Chicken Gnocchi Soup - $22.75
• Smoked Salmon Breakfast Bowl - $24.50
• Shepherd's Pie - $23.75
• Beef Bourguignon - $25.25
• Pesto Shrimp with Ratatouille - $25.25
• BBQ Pulled Pork Empanada - $20.95
• Chicken Nuggets Family Size - $33.95
• Vanilla Chai Donuts with Vanilla Cinnamon Icing - $21.75
• No Tomato Marinara Sauce (made of beets, sweet potatoes, carrots, onions) - $9.95

One of few meal delivery services with rewards program

Paleo On The Go's discounts and rewards program are a highlight. You can get $15 off your first order by signing up for emails, and they have a points-based rewards program, POTG Perks. This program is a bit of a standout feature, as it's not very common among meal delivery services. You earn points for purchases and reviews, and for the social butterflies, there's more - extra points for social media engagement and referrals. It's a good incentive if you plan to be a regular customer.

Might not be as portable as the name suggests

Moving onto ease of preparation, there seems to be a bit of a letdown. Feedback indicates that new packaging is a step back, making the meals less convenient and not as microwave-friendly as they're advertised - we think these complaints might be referring to soups being bagged now instead of packaged in trays. This change is somewhat ironic for a service named "Paleo On The Go".

High quality ingredients could contribute to high cost

Now, let's talk about the quality of ingredients, which appears to be a strong suit for Paleo On The Go. They're committed to sourcing high-quality, ethically raised meat products. Their detailed sourcing page, although not naming exact suppliers, shows an adherence to AIP and Paleo guidelines. The use of grass-fed beef, cage-free chicken, sustainably caught salmon, and free-range lamb speaks volumes about their commitment to both health and ethical standards. Moreover, their approach to sourcing organic vegetables, guided by the Environmental Working Group's guidelines, underscores a focus on quality. It seems they're not cutting corners when it comes to the ingredients, which is likely reflected in the price.

Ships in 2 days

Paleo On The Go offers 2-day FedEx shipping, available for both ground and air, for prompt delivery across the U.S. The cut-off time on Wednesday at 3 PM ET is something to keep in mind for planning your orders. Their products can be stored frozen for up to six months and refrigerated for five days, even without preservatives. Like the majority of its competitors, POTG's packaging is mostly recyclable.

Delivery protection costs extra

POTG offers POTG Protection for peace of mind against delivery mishaps like damage, theft, or loss. While the option to file claims for replacements or refunds is nice, it's noteworthy that this is an add-on service. Many meal delivery services include such protection as standard, making POTG's approach slightly less consumer-friendly. This raises a question: should customers have to pay extra for peace of mind in delivery? POTG's competitors don't seem to think so.

Easy to cancel your subscription

On a brighter note, POTG seems to do well with customer autonomy. We didn't find any significant customer feedback indicating difficulties with cancellation. The ability to easily change orders and cancel subscriptions through a user-friendly customer portal is always something we look for, as it's unfortunately not always a given.

Delivery inconsistency can disrupt AIP efforts

Paleo On The Go seems to be facing some real challenges with their customer service. Customers have shared stories about orders getting messed up, like meals not arriving on time or even at all. For someone on a strict diet, this can be more than just an inconvenience; it's a serious issue that can affect your health goals. One customer lamented, "This AIP diet is extremely strict and is ordered by my doctor and I was counting on them. I am supposed to do this diet for 8 weeks with no cheating or breaks. Now I have to start over.” People have also talked about getting food that wasn't up to par, like soups that didn't taste good or broken tortillas. What's more, when they tried to reach out to the company, the response was either really slow or not helpful.

Poor handling of complaints

The way Paleo On The Go handles complaints and refunds isn't winning them any fans either. There are stories of customers being overcharged and not getting the help they needed when they tried to fix it. In some cases, people didn't even get their money back when they received a defective product. It sounds like the company's team isn't taking responsibility or making things right. After all, they've got the market more or less cornered for AIP Paleo meal delivery - maybe they feel like they don't need to put in the effort.

Past customers warn others off POTG

As for reputation, it looks like Paleo On The Go used to have better days. Most of the good reviews are from a few years back, and the recent ones are all 1-star reviews. People are using strong words to express their disappointment, calling the company a joke or warning others to stay away.

Proceed with caution

Paleo On The Go stands out for those needing a specialized AIP diet, but it comes at a high price. Their food tastes good and they source their ingredients well, which are big positives. You've got the freedom to cancel anytime or just buy single items, which is pretty handy. However, their customer service has some serious issues. There's a growing dissatisfaction among customers, which can't be ignored. Trust in the company seems to be plummeting, and that's a big red flag. Bottom line: if you're considering Paleo On The Go, be cautious. They offer a unique service that might be right for your dietary needs, but be prepared for potential customer service headaches. It's a bit of a gamble - you might get great, specialized meals, but you might also face some frustration along the way.

Cook Unity

• Price per serving: Starts at $11.09
• Shipment frequency: Weekly
• Daily meals: Dinners
• Calories per meal: Typically 400-500
• Number of recipes: 3 a week
• Prep time: Roughly 3-45 minutes

Cook Unity, originating in a modest Brooklyn kitchen in 2015 with just six chefs, has certainly expanded its horizons. Now boasting a team of 600 and more than 80 chefs across major U.S. cities, they seem committed to their mission of making great food universally accessible.

Connecting culinary artists with a wider audience

Cook Unity's vision of liberating chefs from the traditional restaurant model is ambitious. They aim to connect culinary artists with a wider audience, transcending geographical limits. But, have you noticed their website's quirky language? Phrases like "why shall I choose Cook Unity” or referring to their chefs as "Hot Chefs” (presumably a nod to their popularity rather than their looks) made us do a double-take.

First-time discount: a standard appetizer

The 30% discount for new subscribers is a decent welcome offer, though it might not turn heads in the crowded meal delivery market. It's a common tactic to entice new customers, but it doesn't particularly stand out as a game-changer. It seems Cook Unity is playing it safe here, offering just enough to get you to try their service without going overboard.

Choose your meals or let Cook Unity do it for you

To order from Cook Unity, start by selecting the Paleo diet option. Then, you can choose up to three of your favorite protein options, such as beef, poultry, pork, seafood, vegetarian, or vegan. Make sure to indicate any allergens you may have. After that, you can select the date you want to receive your first order. Cook Unity offers different meal plans, including 6, 8, 12, or 16 meals per week. The price per serving starts at $11.69 for 8 meals and $11.09 for 16 meals, which is competitive - the going price in the industry is $11-13. The need to create an account to view the full menu is a minor hurdle, but it's a common practice in the industry. You can then choose your weekly Paleo meals. Alternatively, if you prefer, you can let Cook Unity select your meals based on your preferences.

You'll feel like you're eating leftovers every day

At first, it looks like there are dozens of options. Then you notice the Paleo filter isn't automatically on. We found only 3 Paleo meals available for the delivery date we chose. This is going to be a problem if you get tired of eating the same thing quickly, especially if you're ordering more than 6 meals per week. For the week we chose, our Paleo meal options were:

• Baked Swai in Cajun Pan Sauce with Sautéed Kale, Zucchini & Peppers. 460 cal.
• Grilled Salmon with Cherry Tomato Sauce & Garlic Spinach. 440 cal.
• Seared Chicken with Thai Basil-Coconut Sauce and Mushrooms with Spinach and Green Beans. 420 cal.

The other filters you can apply include type of protein, calorie count, carb content, gluten-free, dairy-free, and low-sodium content. Although they claim to offer options for breakfast, lunch, dinner, snacks, and desserts, we couldn't find any of those categories listed.

No artificial preservatives

Cook Unity's approach to meal prep is pretty neat for those who value freshness. They don't use artificial preservatives to keep meals fresh, which means you've got about 4-7 days to eat them. This is great for quality, but it raises a question: can you freeze these meals if you don't plan to eat them right away? They don't really say. You can heat the meals in the microwave, oven, or on the stove, depending on what the Chef instructions on the package call for. This is handy, but the time it takes can vary a lot. If you're often in a rush, this might be something to think about.

No info on sourcing made available

When it comes to the ingredients they use, there's a bit of uncertainty. Cook Unity doesn't really tell us where they get their food from, which will be a downside for those who like to know the source of what they're putting in their bodies. Also, it will be hard for people with allergies to figure out which dishes they could eat due to tiny fine print on the website. That could be a hassle if you're trying to avoid certain ingredients.

Some customers unhappy with protein texture

From what customers say, it seems like the meal quality is variable. Some people had issues with the beef being too chewy, and the shrimp not being cooked enough. On the other hand, some customers appreciated the larger-than-average portion sizes and thought the flavors were delicious. While not all the meals got bad feedback, it sounds like Cook Unity could do a bit better, especially since they talk up their use of professional chefs.

Recyclable packaging

Cook Unity tries to be eco-friendly with their packaging. They use bags and boxes that you can recycle, which is great for the planet. The meal trays and other parts of the package are also made to be eco-friendly. But, when it comes to recycling some parts, like the ice packs, it's not super easy. Where some services use dry ice that melts away by itself, with Cook Unity, you'll have to melt the gel inside, throw it away, and then recycle the plastic. You're also always free to hang onto and reuse the ice packs.

Canceling could be a nightmare

On their website, Cook Unity makes it sound easy to cancel your subscription. You just go to your account and hit cancel, right? But some customers have had a tough time with it. People have shared stories about trying to skip or cancel orders and still getting charged. What makes it harder is that you can't call them directly - you have to use their website or send a text message.

• In one case, a 92-year-old woman living on social security had a first order arrive soggy, so she canceled her subscription. However, Cook Unity still sent meals she hadn't ordered. Despite reaching out to Cook Unity multiple times, they only offered her 50% off her next two orders for a subscription she had already canceled.
• In another case, a customer signed up for Cook Unity's meal program but canceled before the second shipment due to incorrect packaging and unfit meals. Even though the customer canceled, they still received more meals. This made the customer contact their credit card company to get a refund and stop future charges. However, the company was able to charge the customer again, so they decided to close their account to stop the automatic payments.

Good rating on Trustpilot, bad rating from the Better Business Bureau

Cook Unity has a decent reputation online with a 4.0 rating average on Trustpilot, but their "F” rating on the Better Business Bureau raises some eyebrows. Most complaints revolve around being charged without approval, a significant concern for any subscription service. On the brighter side, many customers have praised the food quality, even if they struggle to stick to specific diets like keto or Paleo. There's a clear call for more variety in the Paleo options, which suggests that while the food is good, it might not fully meet the needs of those on stricter diets.

Customer service can be hard to reach

The customer service experience with Cook Unity seems to be a mixed bag. While some customers report satisfactory resolutions to their issues, the lack of a direct phone line for support is a notable gap. The reliance on email communication, which can take up to two days for a response, might not suffice in situations requiring immediate attention. This slower response time, coupled with the lack of varied communication channels, contributes to some of the frustration expressed in customer reviews.

Doesn't stand out

Cook Unity, despite offering a vast catalog of meal options, doesn't seem to stand out in the crowded meal delivery market, particularly for those seeking Paleo options. The limited variety in this category means you might find yourself repeating meals or branching out into other meal plans. Also, the absence of breakfast and dessert options, despite being advertised, is a bit of a letdown. Their claim of being the "first ever” in things like sourcing better ingredients is a common marketing tactic and doesn't necessarily set them apart. The key takeaway here is to proceed with caution, especially given the concerns around customer service and billing practices. Cook Unity might work well when everything goes smoothly, but potential issues with cancellations or customer support could lead to frustrations and unexpected expenses.

Factor

• Price per serving: Starts at $10.99
• Shipment frequency: Weekly
• Daily meals: Dinner; add-ons for breakfast
• Calories per meal: Roughly 600
• Number of recipes: Around 7
• Prep time: A few minutes

Factor was originally founded in 2013 under the name "Factor 75," which was a reference to the notion that 75% of a person's fitness and health results are determined by their diet. While they don't have a Paleo-specific plan, they say their keto plan is "Paleo-friendly”.

Competitive pricing

When it comes to cost, Factor falls right in line with its competitors, charging between $11 to $13 per meal. The more you buy, the less you pay per meal, which is pretty standard in the meal delivery world. However, while their subscription flexibility seems convenient at first glance, there's a twist. Though they offer Keto meals labeled as "Paleo-friendly,” there's no dedicated Paleo plan. This might lead to some head-scratching moments when you're trying to stick strictly to a Paleo diet. And let's talk about the process of browsing the menu - it's not exactly user-friendly. You can't filter by plan when browsing their menu, which means a lot of clicking on individual recipes and searching for the "keto" label. It would be easier if they included the label in the recipe overview so you don't have to click every time. Not the most streamlined experience.

Discounts to lure you in

Factor's discount offerings are quite the catch, if you're lucky enough to stumble upon them. On a visit to their site, we were greeted with a tempting offer of 50% off the first month and 20% off the second month, just for signing up for texts. And who can resist "free wellness shots for life"? On another occasion, the deal was a hefty $130 off, again with the bonus of 2 free wellness shots per box as long as the subscription was active. These deals sound great on the surface, but it's important to remember that discounts are often a lure to get new customers through the door. The real question is, do the savings make up for the service's shortcomings?

No Paleo-specific dishes

Overall, Factor has about 35 meals across all plans and 45+ breakfast, dessert, and drink add-ons. A typical day might look like Kale & Mushroom Egg Bites (250 cal) for breakfast. For lunch, it's Baja Salmon with a side of Cauliflower "Rice,” (670 cal) and dinner is Jalapeño-Lime-Cheddar Chicken (610 cal). Sounds appetizing and nutritious, doesn't it? However, remember that these are keto options, so you'll need to keep an eye out for dairy if you're strict with your diet. This might dampen your enthusiasm, especially if you're expecting a straightforward Paleo-friendly selection.

Microwavable meals - and all that entails

Factor's meal preparation is as simple as it gets. There's no chopping, no mixing, no fuss - just gourmet meals prepared by chefs, ready to be microwaved and enjoyed within minutes. This convenience is a huge plus for anyone with a busy lifestyle or those who prefer to avoid the kitchen. The meals are delivered fresh, never frozen, which is great for taste and texture. However, a notable downside comes in the form of generic cooking instructions. These instructions don't vary by protein type, leading to the occasional culinary mishap like overcooked fish or steak. Also - fish in the microwave? You might not want to bring those meals to the office.

Predatory cancellation policy

Now, let's talk about managing your subscription. Pausing or skipping deliveries is straightforward enough, but a head's up: you have to do it a week in advance, and it only applies to the current week. Missed the deadline? Sorry, you're getting and paying for that box. And if you want to cancel your plan? Brace yourself - it's not just a click of a button. You need to contact their customer care by phone or email. In today's world of instant online transactions, this feels a bit archaic and inconvenient - and intentional. We don't appreciate it.

Shipping fees are hidden

Shipping with Factor can be a bit of a surprise, with costs buried in the fine print and reports of varying charges. The standard shipping fee is approximately $9.99, though some customers have noted charges of $10.99. On the brighter side, Factor excels in their packaging. They ensure that meals are carefully insulated and remain fresh until at least 10 pm on the day of delivery, using reliable third-party companies. Even if you're not home, the delivery process is designed to leave your package at the door safely.

Issues with quality control

Factor advertises their meals as healthy, but there's more to the story. For example, if you were looking for high-protein options without a heavy dose of dairy fat, your choices would be limited. Furthermore, an incident involving a batch of recalled meals has raised concerns about their quality control. While Factor did offer refunds for the recalled items, a reduction of trust in their overall quality would be understandable. The ingredient sourcing is a contentious point. Despite claims of using fresh, hormone-free, and non-GMO ingredients, Factor's vagueness about their suppliers raises eyebrows. A Reddit user's investigation into the matter revealed that while most vegetables used are organic, the meat and seafood are "low quality” (in an employee's own words), contradicting the company's claims.

Concerning customer reviews despite high cumulative rating

Factor's standing on Trustpilot is solid with over 46,000 reviews and a "Great" 4.0 rating average, and they even boast an "A+" from the Better Business Bureau. However, diving into individual customer experiences paints a less rosy picture. Complaints range from inconsistent protein portions and missing meals to unresponsive customer service and delivery delays. These issues can be particularly frustrating for customers relying on these meals for their weekly food planning. The mixed bag of customer experiences suggests that while Factor gets some things right, there's a significant room for improvement, especially in quality control and customer support.

Find a service that prioritizes Paleo

Wrapping up, Factor's approach to meal delivery service seems to have its heart in the right place, but the execution leaves much to be desired. The lack of transparency regarding shipping costs and ingredient sourcing is a red flag. For those specifically seeking a Paleo plan, Factor's offerings are disappointing. The absence of a dedicated Paleo menu and the difficulty in navigating Keto options on their website can make Paleo dieters feel like an afterthought. While the discounts and the convenience of prepared meals might be tempting, these issues are significant enough to give pause. If you're considering Factor for your Paleo meal delivery needs, weigh these factors carefully. After all, isn't it better to choose a service that treats your dietary needs as a priority - especially when it comes at such a high price?

Green Chef

• Price per serving: Starts at $11.99
• Shipment frequency: Weekly, bi-weekly, or monthly
• Daily meals: Dinner and add-ons
• Calories per meal: 800 and below
• Number of recipes: Around 7 a week
• Prep time: Up to 30 minutes

Green Chef, established in 2014 in Boulder, Colorado, is notable for being the first meal kit company to receive both organic and gluten-free certifications. They offer a variety of meal kits to suit different dietary requirements. Although they once had a specific Paleo option, they now guide Paleo dieters towards their keto selection, which is considered "Paleo-friendly.”

Decent discounts, potential loyalty rewards

Green Chef rolls out the red carpet with a hefty 60% off, followed by 20% off for the next two months. It looks like they've also introduced some basic rewards for loyal customers, but customers say they don't always work. According to one customer, the rewards program offered by Green Chef includes upgrades to premium meals. The customer received an upgrade worth up to $15 across two servings, which allowed them to enjoy a breakfast/brunch bundle at a regular meal price. However, it is unclear if the rewards program varies for different meal and serving plans, and it isn't explained anywhere we could find on the Green Chef website.

No specific Paleo plan

In addition to plans like Mediterranean, Protein Packed, Calorie Smart, Quick & Easy, and Gut & Brain Health, Green Chef offers a Keto plan that also suits Paleo eaters. You can get your meals weekly, bi-weekly, or monthly. But here's the rub: it's not cheap. If you're feeding six people, it's $11.99 per serving. For two people, it jumps to $12.99 per serving. They do offer a discount for newbies, but after that, your wallet might feel the pinch.

7 keto recipes a week

They claim to have over 80 total menu items each week, but when you actually check, it's more like 50. And if you're after Keto options, you'll need some patience to click through the featured recipe carousel to find them. They do offer around 7 Keto dishes a week, and the allergens are clearly marked, which is a plus. But if you're expecting a wide variety, you might be a bit disappointed. We sifted through the menu and found the keto options. Here are a few:

• On Monday, you might eat Creamy Italian Chicken Salad with marinated mozzarella & tomatoes, Parmesan frico, pine nuts (570 cal).
• On Wednesday, heat up the Mediterranean Chicken with Olive Tapenade, kale salad with almonds & dates, oregano-lemon dressing, feta (560 cal).
• On Friday, chow down on Spicy Ginger-Lime Shrimp & Bacon Bowls, broccoli stir-fry, scallion scrambled eggs, cashews (680 cal).

We like that allergens are clearly marked on the recipe pages - you won't need to get out your reading glasses for fine print.

Can't customize white or dark meat

When it comes to their enjoyment of Green Chef meals, customers have a few points of improvement to share. One customer mentioned that while Green Chef meals often include leaner cuts like chicken breast, some Paleo dieters might prefer options with a bit more fat, like chicken thighs. Another minor quibble is the heat level in ethnic dishes - it seems some could use an extra spice kick to truly shine. Additionally, the quality of the veggies can be hit or miss.

30 minutes to cook

Green Chef does a solid job in the preparation department. They send over pre-prepped ingredients like sauces, dressings, and spice blends, which is a real time-saver. But don't put your chef's hat away just yet - you'll still need to roll up your sleeves for some dicing, chopping, peeling, and grating. They include detailed instructions and chef's tips, making it accessible even for those who aren't kitchen wizards. Most recipes take about 30 minutes, including the time it's in the oven that can be used to multitask or just take a breather.

You'll need to have some things on hand

To get the most out of your Green Chef experience, it is important to have the necessary tools and equipment. Green Chef suggests having a well-stocked pantry with various oils and basic seasoning, as well as a comprehensive range of kitchen equipment such as pots and pans, microplane zesters, and box graters. We would say Green Chef is probably not the ideal service for a college student due to its higher cost and the need for well-stocked pantry items and kitchen equipment.

Organic promise vs. reality

Green Chef promises top-notch organic ingredients in their meals, like wild-caught salmon and organic chicken. They also talk a big game about supporting local and sustainable suppliers, which sounds pretty impressive on the surface. They even claim they'll let you know if they have to use non-organic ingredients sometimes. But here's the twist: some customers aren't buying it. They've found ingredients in their meals that don't really scream "organic," like "natural flavors" or Daisy brand sour cream.

Quality has declined over the years

Long-time customers are voicing their disappointment too. Some say Green Chef used to be great, but now they're seeing more regular, not-so-healthy ingredients in their boxes. It's like returning to your favorite restaurant after years and finding out the food just isn't as good anymore. They're spotting things like sugar and maltodextrin in the sauces, which isn't great for those trying to eat clean. For a company that prides itself on high-quality, organic ingredients, this feedback is a bit of a letdown. It's a reminder that what a company says and what it actually delivers can sometimes be two different things.

Shipping is more costly than with competitors

Green Chef prides itself on being environmentally conscious. They claim that cooking with their meal kits reduces your carbon footprint by 31% compared to grocery shopping, a stat courtesy of a HelloFresh study. Plus, they're the only meal kit boasting both plastic and carbon offsetting - a nice touch for the eco-minded. Their delivery system seems pretty standard for meal kits: ingredients arrive fresh, with organic options having a shorter shelf life. Seafood should be eaten within three days, but other ingredients stay fresh for about five days. Deliveries are made without needing a signature, and the insulated packaging keeps things fresh until you get home. However, there's a catch with the cost: delivery is $9.99 per box, not per delivery. This means more meals don't necessarily translate to more savings, a point worth considering when budgeting.

Cancelation is difficult on purpose

When it comes to managing your subscription, Green Chef could do better. Users report that the website is not the most intuitive, and you can't cancel your subscription online - you have to call them. This feels a bit old-fashioned and possibly a tactic to discourage cancellations. Moreover, some customers have experienced technical glitches with pausing their memberships, leading to unexpected charges and deliveries. This can be particularly frustrating, especially when it results in receiving items that don't meet personal dietary preferences or requirements.

Get a free consultation with a nutritionist

Green Chef holds a decent 3.8 rating average on Trustpilot, based on around 3,000 reviews, and an "A+" from the Better Business Bureau. They also offer a unique perk: free 20-minute nutrition coaching sessions with their dietitians, which could be a big draw for those looking to tailor their meals to specific health goals.

Not recommended for Paleo dieters

Green Chef, despite its appealing premise, falls short in several areas. For those committed to a Paleo diet, the absence of a dedicated Paleo plan is a significant drawback. Sure, you could try their keto options, but it's not quite the same. This lack of specificity might be a deal-breaker for strict Paleo followers. Additionally, the process to cancel your subscription is a bit murky, leaving a not-so-great impression. Customers have also raised concerns about the freshness of the produce, which is disappointing, especially for a service that markets itself on the quality of its ingredients. And when it comes to their organic promises, a closer look reveals inconsistencies that could leave the health-conscious consumer feeling misled. In essence, Green Chef makes every effort to appear to be a star in the meal kit galaxy, but it's more of a fading light, not quite living up to its promises.

Territory

• Price per serving: Starts at $13.99
• Shipment frequency: Twice weekly
• Daily meals: Breakfast, entrees
• Calories per meal: 300-600
• Number of recipes: 28-35
• Prep time: A few minutes

Territory was born in 2011 from the desires of a group of busy Washington D.C. friends who embarked on a mission to provide flavorful, nutritious meals for those short on time and culinary skill. Fast forward to today, and they've expanded their reach, working with chefs nationwide to deliver meals across 27 states. However, the company's lack of presence on the internet, especially on third-party review sites, casts a shadow of doubt over their operations. Ever felt like something's just a bit off? That's the vibe here.

Enter your zip code to see the menu

With Territory, the unique feature is the need to enter your zip code to view the menu, hinting at a localized approach to meal delivery. With 28-35 Paleo options each week, the variety seems promising - but the individual pricing of $13.99 to $21.99 per meal is more expensive than industry standard. If there are discounts for bulk orders, we didn't see them.

Decent selection of cuisine and protein choices

On the bright side, the visibility of nutritional information right on the recipe previews is a thoughtful touch. Territory's menu has a nice mix of cuisines and plenty of meat options, which is pretty standard for Paleo meal services. On Territory's Paleo plan, you might have Shredded Beef Ropas Viejas for dinner on Monday, Moroccan-Style Turkey Meatballs with Roasted Vegetables for lunch at the office on Wednesday, and Artichoke Pesto Chicken on Friday night.

Heat and serve

Some Territory meals can be eaten cold, while others can be heated up in the microwave or on the stove. The meals come in microwave-safe containers, but make sure you remove lids and ramekin sauce cups before heating. The label will have any specific heating instructions for each meal.

Claims to prioritize food integrity, but food is not organic

Territory claims to be Real Food Certified, and tells us they're all about top-notch ingredients, sourced from farmers and producers they trust. They say no to stuff like inflammatory oils and refined sugars, choosing ingredients that are less processed and more natural. Their meat, they claim, comes from animals raised without antibiotics or hormones. For chicken, they've got plans to meet some animal welfare standards "by 2024”. And when it comes to beef and pork, they're talking about grass-fed and avoiding large-scale farming operations. Seafood? Only the wild-caught or sustainably raised kinds, following specific seafood guidelines.

Suppliers aren't listed

But here's the catch: like several of our lower-ranked services, they don't give us the names of these suppliers. We're less comfortable taking Territory's word for it than we are with meal delivery services that have been extensively reviewed - if something's off with the taste or ingredient list, some shrewd customer will usually blow the whistle. Territory is open about how not all of their food is organic, but they tell us that they work with a network of independent chefs and restaurants who source their ingredients from local vendors. Some of these vendors reportedly prioritize organic ingredients, while others focus more on locality and family-owned businesses.

Delivery is twice weekly

Territory delivers twice a week for optimal freshness with each order. You can get up to 12 meals per delivery, and if you need more, they suggest placing an additional order. A neat little tip they provide is on meal rotation - they recommend which meals to eat first, like having those leafy green salads earlier. Plus, they've introduced a color-coded Fresh Tag system for temperature monitoring, a unique feature that's not common with other Paleo meal delivery services. It's a green-to-orange sticker in your box, indicating if your meals are safe to eat. However, the shipping cost isn't a one-size-fits-all deal - it's $9.99 per delivery in most areas, but jumps to $10.99 in New York and San Francisco. And if you opt for two deliveries a week, that cost doubles. For those outside their local delivery zones, national shipping via UPS comes with fees ranging from $11.99 to $17.99 per week.

Customer complaints about unauthorized charges

Now, about canceling your subscription with Territory: the process involves logging into your account, navigating your Dashboard, and following a "couple of steps” to finally cancel your subscription. But they don't clearly outline these steps, which sounds a bit like jumping through hoops, doesn't it? There's also a concerning customer complaint claiming that Territory opts customers into meals without permission, which, if true, is alarming.

Almost no online presence

Here's where things get a bit murky. Territory isn't rated by the Better Business Bureau, despite being around since 2011. Their Trustpilot presence is minimal, with only six reviews and wildly varying opinions, leading to an overall average score. This lack of substantial customer feedback and external validation leaves us in a bit of a quandary. How much can you trust a service with such a limited online footprint in terms of customer experiences?

This is unknown territory

To sum it up, Territory sits in a gray area. Their minimal online presence over the years, coupled with a scarcity of customer reviews, leaves us scratching our heads. How have they been sustaining their business with such a low profile? They don't necessarily raise immediate red flags, but as with many companies, the devil is often in the details - or in this case, the lack thereof. If you're considering choosing Territory, it might be wise to brace yourself for potential surprises. For those who prefer a safer bet, exploring one of our top-rated Paleo meal delivery services might be the way to go. These alternatives are similarly priced to Territory, but with the added assurance of a more established reputation. When it comes to Paleo meal delivery services, we think that peace of mind is just as important as the menu.

Trifecta

• Price per serving: Starts at $5.28
• Shipment frequency: Weekly
• Daily meals: Entrees and breakfasts
• Calories per meal: 440
• Number of recipes: 25, 6 previewed
• Prep time: A few minutes

Trifecta Nutrition, once a beacon in the meal delivery realm for fitness enthusiasts, has been navigating rough waters as of late. Plagued by allegations ranging from fraud to harassment, not to mention dubious sourcing practices, their reputation has taken a serious hit. Concerns raised by former employees about ethical practices and quality commitment only add to the stormy seas Trifecta is trying to sail through.

$5.28 a meal (if you eat 3 meals a day)

Trifecta's PaleoWhole30 plan tries to flex its muscles with a variety of order size options - from 5 to 14 entrees weekly, with an add-on 7-breakfast deal. The more you order, the less you pay per meal. A week with 7 meals clocks in at $15.85 each, but if you're going for the full 14, it drops to $7.92 per entree. Throw in 7 breakfasts, and we're down to $5.28 per meal. Sounds great, right? Well, not so fast. That still adds up to a whopping $310.99 per week. For one person, that's the equivalent of 3-4 typical grocery runs. That's a pretty penny, especially when whispers of questionable meal quality are floating around.

Can't view the whole menu

Trifecta promises 25 PaleoWhole30 options a week, but like many meal delivery services, the full menu is hidden behind a paywall. A visit to the Weekly Menu page yields a sneak peek at only 6 dishes. It's like opening a book and finding half the pages are missing. Among the glimpses we get are simple dishes like Boneless Pork Chop with Green Beans and a variety of turkey and chicken offerings. However, beef lovers might feel a bit left out in the cold here - there's a noticeable absence of that type of protein. The meals, at least on paper, seem nutritionally balanced, averaging 440 calories with 30 grams of protein, 20 grams of fat, and 35 grams of carbs per serving. But, alas, customer reviews paint a less rosy picture, literally crying "foul” over the taste.

Meals go bad in the fridge

Customers have been vocal about Trifecta's meals being more penitentiary than pantry-worthy. Imagine opening a meal only to find it has morphed into an unappetizing shade of brown, leaking, and looking more like a dare than dinner. Words like "disgusting" and "inedible" are being tossed around. And to add insult to injury, these poorly sealed vacuum-packed meals reportedly spoil fast, stinking up the fridge in just three days.

No help if your box doesn't turn up

When it comes to shipping and delivery, Trifecta seems to be missing the mark. Customers are often left in the lurch with last-minute cancellations and a surprising lack of information when things go wrong. It's like being stood up on a date, but worse, you're hungry! And if you're scrambling to find out what to do when your meal box goes AWOL, good luck - Trifecta doesn't offer much guidance. Given the reported poor quality of the meals, some might think it's a blessing in disguise when a delivery doesn't turn up.

Trifecta won't let you escape

Canceling your Trifecta subscription? Brace yourself for a challenge. Despite a policy that suggests easy cancellation with a week's notice, customers often face a daunting, frustrating experience. Ignored emails, continued charges, and unhelpful customer service seem to be part of the package. Customers report feeling deceived and trapped, with some even having to take drastic actions like canceling credit cards to finally free themselves from Trifecta's clutches.

An "F” from the BBB says a lot

Trifecta's customer service and overall reputation seem to be in quite a precarious position. With a lowly 1.8 score on Trustpilot and a staggering 80% of reviews dishing out a 1-star rating, it's like navigating a minefield of dissatisfied voices. The Better Business Bureau's "F" grade further cements this troubling image. The icing on this not-so-sweet cake? A lawsuit alleging that Trifecta passed off fast-food burgers as organic, grass-fed beef when catering for a high-profile event. Customers are not just unhappy; they're raising red flags about dishonesty and unethical practices.

Too many red flags

In our assessment, Trifecta raises several red flags that we can't overlook. The quality of the food has consistently fallen short of expectations, which is a major concern for us. We're also troubled by the possibility of continued charges after attempting to cancel. Ethically, we find Trifecta's practices concerning. It's important for us to trust the companies we recommend, and unfortunately, Trifecta's history and current operations don't inspire that confidence. Their approach seems unsustainable, not just from an environmental standpoint, but also in terms of customer relations and business ethics. When it comes to Paleo meal delivery services, we believe there are better alternatives out there that can provide a more satisfying and trustworthy experience.