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Fast Passport Center Review

Sunday, October 2nd

2022 Passport Service Reviews

Fast Passport Center Review 3.5 Star Rating

Fast Passport Center

3.5 Star Rating
  • Over 350,000 clients served
  • Services include new passports, renewals, child passports, lost/stolen passport replacements, name changes, and second passports
  • Price Match Guarantee
  • Lost & Stolen Insurance available
  • 25+ years of experience as a passport/visa courier

Fast Passport Center may be able to get your passport or visa processed faster than any other service. They've got preferred relationships with more than 200 foreign embassies and consulates, and with their primary office in DC plus additional processing centers across the US, you'll have a whole team of people who can help you get your documents quickly.

Many types of passports serviced here

There are a lot of services you can take advantage of at Fast Passport Center. At the time of this review, the fastest available turnaround time was one week on all passport types: New, Renewal, Child, Name Change, Lost/Stolen, and Second (for those whose travels encounter special circumstances, like not being able to get into certain Middle Eastern countries if the passport has entry/exit stamps from Israel).

Price matching is a possibility

You'll pay $895 for a one-week timeframe, $795 for two weeks, and on renewals you also have the option of paying $185 for a 4- to 5-week turnaround or $145 for 5- to 7-week processing. None of these services include the mandatory government fees or shipping ($80 for an emergency renewal). Also, Fast Passport Center has a Price Match Guarantee: be sure to reach out if you see the services you need offered for lower fees somewhere else.

Simple process for placing your order

To get started, choose the type of passport you need from among the types we mentioned previously and fill in the requested information. For example, on renewals, you'll enter your name and contact information, your destination and departure date (if known). You may also want to consider FPC's Lost & Stolen Insurance: for $29, it'll cover passport replacement if it gets lost, stolen, or damaged going to or from their location, plus for five years after the issue date. Enter your payment information and submit your order. From there, your case will be assigned to an FPC agent; check your email for a pre-addressed FedEx label to send in your passport (if you already have one), photos, and other required documents.

Best Passport Services

No longer one of our highest-ranking services

We've had to drop Fast Passport Center significantly in our rankings. Since our last evaluation of this passport service, the company went from having an "A+" grade and accreditation from the Better Business Bureau to being "under review" . That's not usually a good sign. (And, as a side note, the site's link to the company's Twitter account revealed that it had been suspended; their Facebook page was still up and running, but with no posts after April 2021.)

Fees

  • $895 for 1-week processing (emergency)
  • $795 for 2-week processing (fast)
  • $185 for 4- to 5-week processing (rush) (renewal only)
  • $145 for 5- to 7-week processing (smart saver) (renewal only)
  • Government fees and shipping costs not included

Outdated website info, and too busy for phone calls?

We also noticed that the banner ads at the top of the page included a fundraiser for disaster relief - for an event that had happened nearly three years earlier. Concerned that Fast Passport Center had gone out of business, we called their toll-free number during regular business hours. Fortunately, the recorded message was up-to-date and let us know that they couldn't help us if we were traveling within the next four days - but also that they were "too busy" to take phone calls, and we should use their contact form instead. Not a good option for anyone in a last-minute situation.

Still gets positive feedback from clients

Fast Passport Center was kept from plunging lower in our rankings because of the client reviews we found within the six months prior to this review. Even during a time of extremely long processing delays, one client was able to get their passport turned around within a week - more than enough time to go on a trip that was two weeks away. Another customer gave the perspective that you might not get an immediate response here because of how busy their staff is (as we noted from our phone call), but that it's still a passport service that delivers in a pinch.

Good but not great anymore

If you can overlook some of its flaws, Fast Passport Center could still be an excellent resource if you need a passport in a hurry. We're keeping this service in the "just average" category for now, until we see what happens with their BBB listing and their way out-of-date banners on the site. But, if you're not finding what you need with one of the higher-ranked companies in our evaluation, FPC might be worth trying.

Where Can You Get a Passport Fast?

Maybe you've found a last-minute travel deal to that far-flung destination you've always dreamed of visiting. Or you've got family members overseas that need you there in a hurry. Whatever the reason, lots of people find themselves in need of a passport and can't afford the weeks (or months) it can take to get it processed through the US Passport Agency at the local post office.

Fortunately, there are several passport services that can expedite the process, allowing you to get your documents in a few weeks, a few days, or even one business day - depending on how urgently you need them (and, as you'd expect, on how much you're willing to pay for the rush). Also, these providers can often help if your destination requires a travel visa to enter.

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Passport Service FAQ

If you are a US citizen traveling outside of the country, you will need a passport. The only exceptions are US territories like Puerto Rico, the USVI, American Samoa and Guam. Gone are the days of traveling to Canada or Mexico with just a birth certificate in hand!
That depends on your destination. There are over 170 countries that do not require a visa for US citizens to enter, but nations such as China, Brazil and Chile have visa requirements.
If you were at least 16 years old when you got your passport, it will be valid for 10 years from the date of issue. On the other hand, if you were under 16, it will only be valid for 5 years.
Fees for a passport can change at any time, but historically they've been set at $110 for an adult and $80 for a minor (under the age of 16). You may also have service fees charged by the location where you submit your application (e.g. the Post Office or local governmental facility), and you'll need to submit regulation passport photos.
First, report a lost or stolen passport to the US State Department (which can be done online or via phone at 877-487-2778). Next, if you are still in the US, you can apply for a replacement following the same procedures as a regular application. Or, if you are outside of the US, you should contact the nearest US embassy or consulate to get a replacement.
You can pay a $60 expedite fee and an extra $17.56 for 1-2 day delivery, but even then the State Department says your passport can take up to 6 weeks! If you have international travel scheduled within 72 hours, you may be able to get an in-person appointment - but in that case, as well as in the event of having a trip coming within that 6-week wait time, your best bet is probably to use a passport service.
A passport service handles all of the paperwork and appointments to get your passport in hand. Believe it or not, it's possible to get your passport in hand within 24 hours!
They're more affordable than you might think, especially if you've got a trip that would be cancelled (with no refund!) without a passport in hand. You can get a one-business-day turnaround for under $300, and some passport services even offer emergency (same business day) options for that amount too. Keep in mind that those fees don't always include what the State Department charges for passport processing, or the expedited shipping to get your passport to you that quickly.
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Continued from above...

Sounds like a hassle, but the days where travelers could just head out with a driver's license and a birth certificate are long gone. Some people used to specifically book closed-loop cruises (where you leave from and return to the same US port) to avoid having to pay for a passport - and while that's still legal, you could find yourself in trouble if you miss the ship's departure from a destination port and have to get back to the US on your own.

For many reasons, having a passport just makes sense. Adult passports are good for ten years, and youth passports for five, so they can be used as government ID for a long time and in a variety of ways (like when minors fly domestically or need other proof of identity, prior to getting a driver's license).

Now that you're convinced that you need a passport, and you're excited at the idea of being able to get yours quickly, which passport service should you choose? Here are some factors to keep in mind:

  • Services. What does the company have to offer? Do they provide all of the services you need, from passports to visas?
  • Timeframe. How quickly do you need your passport? How fast does the service say they can turn around your application and get your passport into your hands?
  • Fees. What will you pay to get your passport? Don't forget to factor in the standard government fees that all applicants pay, on top of the ones charged by the passport service.
  • Guarantees. What promises does the passport service make? If they don't get your passport to you on time, is there a refund policy?
  • Reputation. What do other travelers say about the passport service? Is it reliable? Do people get attentive, professional customer service? How are problems handled?

To help you get your passport as quickly as possible, Top Consumer Reviews has evaluated and ranked the most popular passport services available today. We're confident that this information will make it fast and (relatively) affordable to get your travel documents ready to go. Bon voyage!

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