Visa HQ Review: Passport Services

We've analyzed the best Passport Services to help you find the right solution for your needs.

2026 Passport Service Reviews

Where Can You Get a Passport Fast?  The process for getting passports was massively impacted by the pandemic, with processing times and requirements devolving as the world adjusted to new travel norms. During the height of the pandemic, passport processing was severely disrupted. Many passport agencies were closed or operating with reduced staff, leading to massive backlogs and long waits for travelers needing to renew or obtain new passports.

3.5

GOOD

6

Good

  • Full range of passport services (first-time, renewed, child, name change, lost/stolen/damaged)
  • Prices from $149 to $699
  • 25 offices in 13 countries
  • 20+ years of experience
  • Has served over 1 million clients
  • 24/7 support with online tracking and real-time updates

GOOD

3.5

On the Visa HQ website

VisaHQ is an expert when it comes to passports. They've got two decades of experience and serve clients from 25 offices in over a dozen countries. Over the years, this company has helped more than a million people worldwide.

Prices are a bit high

In order to find out what it'll cost to get your passport through VisaHQ and in what timeframe, you'll have to walk through the "start an application" process online. (Although, for what it's worth, Visa HQ offers 24/7 customer support, so you could always try the online chat or toll-free number if you prefer.) Of course, we've done the legwork for you, so here's what VisaHQ was offering at the time of our evaluation:

  • New Passports: starting at $499 for 8-10 business days and $699 for 4-7 business days. That doesn't include the shipping fee/speed to VisaHQ (which ranges from $36 for FedEx 2-day to $134 for FedEx First Overnight, or you can ship it yourself with the carrier of your choice). Keep in mind that this timeframe doesn't include the time it will take for you to make an appointment with a Passport Acceptance Location near you; that has to be done in person, so that you can get a sealed envelope with your paperwork and then send that to VisaHQ.
  • Child's Passport, Lost/Stolen Passport, Name Change Passport: VisaHQ is happy to offer these services. The pricing and timeframes are the same as for New Passports.
  • Passport Renewals: starting at $149 for 3-5 weeks and $699 for 4-7 business days. This fee doesn't include the $211.36 charged by the State Department, but VisaHQ can pay it on your behalf. Again, you can opt for FedEx shipping (with fees from $36 to $134) or take care of the shipping to VisaHQ however you choose (USPS Priority Mail).
  • Government fees and inbound shipping not included

"F" from the BBB

We're disappointed to report that VisaHQ still has an "F" rating from the Better Business Bureau. Although there were no complaints filed in the last year and only four over a total of three years, the BBB (rightly) takes issue with the fact that VisaHQ never responded to any of them.

Best Passport Services

Still gets good feedback from clients overall

On the bright side, we found thousands of verified reviews for VisaHQ, and 86% of them were from people who would recommend the service. It was encouraging to read comments from clients who have used this company multiple times, specifically for passport renewals, and have never had an issue. We also found specific agents praised repeatedly for offering timely, friendly support on both passport and visa applications.

Many reviews from recent months

Your experience may vary, depending on who your assigned rep is and which process you're paying for, but most US-based clients seem to avoid the problems that overseas customers sometimes encounter (with partner agencies of VisaHQ). It's also a great sign that there are so many reviews from recent months - that's not true for many of VisaHQ's rivals on our list.

Above average option for passport services

We're happy to move VisaHQ back up in our rankings. Maybe the company had some struggles managing expectations during the pandemic (didn't we all?), but it looks like they're back to providing excellent customer service consistently. We love that their support team is available seven days a week to answer any passport-related questions you might have, and we're confident that you can get your passport here without any major issues.

On the Visa HQ website

Continued from above...

Where Can You Get a Passport Fast?

The process for getting passports was massively impacted by the pandemic, with processing times and requirements devolving as the world adjusted to new travel norms. During the height of the pandemic, passport processing was severely disrupted. Many passport agencies were closed or operating with reduced staff, leading to massive backlogs and long waits for travelers needing to renew or obtain new passports.

While the situation has improved, there are still some lingering effects that travelers should be aware of. Now, standard passport processing times have stabilized somewhat but remain longer than pre-pandemic levels. On average, it can still take anywhere from 10 to 13 weeks to receive a passport after submitting your application through traditional methods (like going to the post office or another passport acceptance facility).

If you opt for expedited processing through that route, you might reduce the wait time to around 7 to 9 weeks. This still represents a significant delay compared to the pre-pandemic era when standard processing typically took 6 to 8 weeks, and expedited processing was often completed in 2 to 3 weeks. It's no wonder that passport expediting services have become increasingly important.

Expedited passport services are designed to help travelers who need to obtain their passports more quickly than the standard or expedited processing times offered by the U.S. Department of State. Expediting services work by leveraging their connections and knowledge of the process to submit applications directly to the agencies that handle passports. They often have the ability to secure appointments at passport agencies, which are otherwise difficult to obtain. However, it's important to understand that these services do not magically cut the processing times in half. On rare occasions, they can help you get a passport in as little as 24 hours in cases of emergency or urgent travel, but more typically within 1 to 3 weeks.

Of course, these services come at a premium, with costs varying depending on how quickly you need the passport and the specific provider. It's also worth noting that even with an expediting service, you still need to have all your documents in order and be prepared to pay additional government fees.

So, which passport service can get your passport to you fast? And which ones will just cause you extra stress and delays? Here are some criteria to help you choose the right one for your needs:

Ready to see the world? All that's left is your passport, and so the travel fans at Top Consumer Reviews have reviewed and ranked today's most popular services from first to worst. Whether you just want some help making sure you've dotted the "i"s and crossed the "t"s or you need someone to fly to the rescue and get your passport in hand as fast as possible, our info will connect you with a passport service where "expedited" isn't just a lofty goal but a promise kept. Bon voyage!

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Passport Service FAQ

Do I need a passport to travel?
If you are a US citizen traveling outside of the country, you will need a passport. The only exceptions are US territories like Puerto Rico, the USVI, American Samoa and Guam. Gone are the days of traveling to Canada or Mexico with just a birth certificate in hand!
Will I need a visa or just a passport?
That depends on your destination. There are over 170 countries that do not require a visa for US citizens to enter, but nations such as China, Brazil and Chile have visa requirements.
How long is my passport valid?
If you were at least 16 years old when you got your passport, it will be valid for 10 years from the date of issue. On the other hand, if you were under 16, it will only be valid for 5 years.
How much does it cost to get a passport?
Fees for a passport can change at any time, but historically they've been set at $110 for an adult and $80 for a minor (under the age of 16). You may also have service fees charged by the location where you submit your application (e.g. the Post Office or local governmental facility), and you'll need to submit regulation passport photos.
What if I lose my passport?
First, report a lost or stolen passport to the US State Department (which can be done online or via phone at 877-487-2778). Next, if you are still in the US, you can apply for a replacement following the same procedures as a regular application. Or, if you are outside of the US, you should contact the nearest US embassy or consulate to get a replacement.
How quickly can I get a passport?
You can pay a $60 expedite fee and an extra $17.56 for 1-2 day delivery, but even then the State Department says your passport can take up to 6 weeks! If you have international travel scheduled within 72 hours, you may be able to get an in-person appointment - but in that case, as well as in the event of having a trip coming within that 6-week wait time, your best bet is probably to use a passport service.
What does a passport service do?
A passport service handles all of the paperwork and appointments to get your passport in hand. Believe it or not, it's possible to get your passport in hand within 24 hours!
Are passport services expensive?
They're more affordable than you might think, especially if you've got a trip that would be cancelled (with no refund!) without a passport in hand. You can get a one-business-day turnaround for under $300, and some passport services even offer emergency (same business day) options for that amount too. Keep in mind that those fees don't always include what the State Department charges for passport processing, or the expedited shipping to get your passport to you that quickly.

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See the Best Passport Services in Your State

Choosing a Passport Company

Passport demand has significantly increased over the last several years, creating a back log of requests and many angry travelers. Requesting a passport through the US passport agency can take as long as four to six, or longer, to process. If you've decided to utilize a passport company to help with your passport needs be aware that these companies vary greatly in several aspects and finding a solid company, that you can count on, for a fair price will save you time and money.

There are a variety of qualities you should compare when evaluating passport companies. Some of these include:

When choosing a passport company, the internet provides the best resources for investigating and locating a quality passport company that you can feel confident with. Consider using independent product review websites to quickly locate a strong passport company. They do a good job of quickly comparing and contrasting website functionality, prices, customer service and prior performance for you.

Only the Best Reviews

Associated Press ...

US to expand passport revocations for parents who owe child support, ...

Parents who owe a significant amount of child support soon could lose their ability to travel internationally as the Trump administration expands and steps up enforcement of a 30-year-old law that ...

Tue, 10 Feb 2026

Only the Best Reviews

Condé Nast ...

The American Passport Is Losing Its Power

As the Trump Administration makes it more difficult for people to visit the US, other nations are starting to respond in kind.

Wed, 11 Feb 2026

Only the Best Reviews

Yahoo

Passport Acceptance Facility Program ending at James V. Brown Library ...

A sticker that says passports and United States postage stamps available here can be found on the James V. Brown Library in Williamsport. In late November, the State Department notified the library ...

Tue, 10 Feb 2026

Only the Best Reviews

WGAL on MSN

Passport services will soon end at nonprofit libraries

Lawmakers are urging the federal government to allow nonprofit libraries to continue processing passports beyond the upcoming deadline.

Wed, 11 Feb 2026

Only the Best Reviews

Williamsport ...

Passport Services at James V. Brown Library to end Feb. 12

The James V. Brown Library has been notified by the State Department that it has been deactivated as a Passport Acceptance Facility due to its status as a non-governmental organization. The final day ...

Mon, 02 Feb 2026

Only the Best Reviews

WFMZ

Boyertown Community Library will no longer offer passport services ...

The library gets more than 13% of its funding from passport services and processed more than 2,400 passports last year.

Wed, 11 Feb 2026

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