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PeopleLooker Review

Thursday, October 6th

2022 People Search Provider Reviews

PeopleLooker Review 2 Star Rating

PeopleLooker

2 Star Rating
  • Satisfaction guaranteed
  • 1- and 3-month memberships available for $18.28-$22.86 per month

PeopleLooker is one of many search services available today that offer to help you connect with long-lost friends or family members, check out your neighbors, or even see what public records say about you. This company says that their "incredible customer service" sets them apart from the competition. Does it? Read on and decide for yourself.

Lots of ways to search

There are six different ways to find people using this service: name, phone, email, address, unclaimed money, and B2B. The most common way to use PeopleLooker is by entering a name and state. From there, you'll be asked to enter a city (if you know it) to try and narrow it down, especially if you're looking for someone with a relatively common name. The initial search takes about three minutes and runs through personal information reports, social media profiles, and so forth.

...and finally the results

While the search is running, you might enjoy reading the tips offered by PeopleLooker, including popular use cases: search yourself, improve your contact lists, look up old classmates, and so on. In the middle of the process, there's a box to check indicating you'll use the information you discover in accordance with the law - so you may not want to navigate away while the search is running. Finally, you'll have to enter a name and email address to save and see your results... after PeopleLooker "prepares the final details" (*sigh*). All told, we spent about 10 minutes waiting and doing those steps in the middle.

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No information preview

Even at that stage of the process, this people search service doesn't give you even a hint as to what records they've found or any way to take a preliminary look to determine if they've matched you up with the right individual's records. You'll have to choose between a month-to-month membership for $22.86 (plus tax where applicable) or a three-month plan for $54.83.

Costs

  • $18.28 to $22.86 per month
  • No free or low-cost trial

Mediocre grade from the BBB

PeopleLooker doesn't have a great track record with the Better Business Bureau: just a "B-" grade and no accreditation. That lower-than-average rating is mostly because the service hasn't been in business long enough to establish a good history, and because of the 40+ complaints filed against PeopleLooker over the last three years. But, that's not nearly as many as some of this service's rivals, and it appears that PeopleLooker reps do a satisfactory job of responding to problems when they're reported to the BBB.

Customer service is a let-down

And yet, that doesn't mean people are satisfied with this people search platform. We found reports on the BBB and elsewhere that described inaccurate info (when users searched their own information to determine if the service was on the mark or not), problems with canceling during a free trial period (which no longer appears to be on offer here), and lack of support from PeopleLooker's customer service team. The service claims that they guarantee your satisfaction and will offer a refund and/or their help if you're dissatisfied with the results of your search, but that's not much good if you can't actually get a hold of someone to keep that promise.

Comes up short by comparison

PeopleLooker doesn't get our lowest ranking, mostly because they do respond to customer complaints filed with the BBB and elsewhere. However, with no free or low-cost trial and no way to see any information prior to paying for a membership, this service ranks well behind its rivals who do both of those things. Choose a higher-ranked people search platform for a better overall experience.

Which People Search Platform Offers the Most Accurate Results?

There are hundreds of sites out there that promise to connect you with long-lost relatives, childhood friends, former classmates and coworkers - or to help you look into the background of someone on your radar. Most of these services utilize the same public records databases to deliver results.

So, what makes one people search platform different from the next? None of them guarantee the accuracy of their results - after all, databases can have incorrect information. But, the best services give you enough of a preview before you pay for a report that you can determine for yourself if you've found the right individual. They also may include a trial period of a few days to a week, letting you conduct multiple searches to see if you'll get what you need from their results.

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People Search Provider FAQ

The breadth and depth of these services vary, but you can expect to find everything from basic address and phone number information to social media accounts and even criminal convictions. Your search results will depend on the service you select.
It's true that some services use public records databases to return details you might find on your own. But, if you want the most comprehensive reports possible in the least amount of time, it's worth it to let a people search platform do the work for you.
You can typically pay for a single report, a month of access, or an ongoing membership. Single reports tend to cost around $30, a month of access for around $20, or a month-to-month subscription for around $12.
A people search can only be as specific and accurate as the search terms provided. If you search for "Jason White" in New York City, you'll probably come up with thousands of matches. But, add on a date of birth, last known address, or email address and you're more likely to narrow down the results to the right person. However, one of the biggest complaints from users of many people search platforms is that the information isn't always up-to-date.
No. The Fair Credit Reporting Act (FCRA) restricts such information from being used for those purposes. It also can't be used to determine eligibility for insurance coverage or creditworthiness. Stick to searching for your high school sweetheart or your new neighbors and you'll be fine.
Searching for your own information is a great way to test out a people search service! After all, you'll know if the results returned are accurate. But, that does raise the question: do you want people to be able to find you? You may be able to ask a service to remove your information, but you'll have to dig around in the fine print to find the process required to do so. And, for information coming from public records databases (such as home sales and property tax rolls), there might not be a way to keep that private.
Yes, most of them provide the information they advertise: background checks, contact information, and so forth. For extra reassurance before you sign up for a people search service, be sure to check out their Better Business Bureau listing. There, you'll see how the BBB rates the company, any complaints that have been registered, and if there are any alerts regarding the business.
You don't have to sign a contract to use a people search platform, so just cancel your membership. Unfortunately, most services don't offer any satisfaction guarantee or refunds on fees you've already paid.
Compare the Best Reviews

Continued from above...

Those trials typically convert to a monthly membership unless you cancel first. As you might guess, some people search providers make that cancellation more difficult than others - or they make it less likely you'll realize that you're opting into a monthly plan with your trial. Be sure to read the fine print.

Another thing to watch out for is the difference between a basic people search and a comprehensive one. What you'll get with almost every platform's initial search is just the basics of phone, address, known relatives and email addresses. More detailed information like criminal records and property ownership will almost always require an upgraded plan, either as a one-off fee for each report you want to run in-depth or as an extra monthly fee.

If you're concerned about having your own personal information available to other people conducting searches, you've got one good reason to visit every people search site, even the lowest-ranked ones: removing your own data from their records. You'll usually find that function at the bottom of the site, worded as "Opt-Out" or "Do Not Sell My Information" . Typically, you'll either enter your information and perform a basic search (no paid membership required), then click on your matching profile to request that it be removed. Finally, expect to get a confirmation email; after you've clicked on the link in it, your info should be removed within 48 hours (though, in our experience, some sites had our results gone almost immediately).

When you're trying to choose among people search providers, they all start to look the same. Confused? Don't worry! You can use these criteria to decide which one to use:

  • Preliminary Results. Try searching for your own report and see how it goes. How quickly did the service return the right information (if at all)? Did you get enough details to confirm the accuracy?
  • Value. All people search services come with a cost. What will you get for what you pay? Is it worth it?
  • Customer Service. Can you get help if you need it? Some people search platforms include assistance with conducting searches, above and beyond the usual support for billing issues.
  • Reputation. What do people say about their experience using the people search platform, besides complaining about monthly charges they missed in the sign-up process? Does the company have a good rating from the Better Business Bureau, at the very least?

To help you find out more about virtually anyone, TopConsumerReviews.com has evaluated and ranked the most popular people search providers available today. We're confident that this information will make it possible to track down a long-lost relative, learn more about your prospective love interest, or see what your high school classmates are up to!

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