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Friday, May 20th
FragranceX says they provide the world's largest selection of fragrances at the lowest costs. They are headquartered in Long Island, New York where they started in 2001. The Better Business Bureau gives FragranceX a "B+" rating and hundreds of complaints have been issued about this company. Alongside thousands of suspiciously, overwhelmingly positive customer reviews, there are a lot of people who claim FragranceX is a scam and they never ship products that are purchased.
Big selection of name-brands
In addition to perfume and cologne, FragranceX has a selection of name-brand options, deodorant, shower gel, soap, body powder, aftershave, and more. The company says they stock over 12,500 discount fragrances every day and that their inventory and prices change daily. However, when we looked through all the fragrances for men and women, there were 6,624 options to choose from. You can narrow down the results by brand, type, department, scent notes, or price.
Shockingly low prices
FrangranceX will give customers 15% off their next purchase if they sign up for their email list. This won't end up being a lot since the cost of all the fragrances are honestly hard to believe. For example, you can get Prada perfume for as low as $31, Coach for $23, or Burberry for $10. As much as we want to be excited about how affordable these deals are, they make us question if you're going to get an authentic product every time.
They'll nickel and dime you for returns
Customers who choose to return their perfume to FragranceX have 30 days after the ship date to get a full refund. The company says that as long as the item is not used in excess, you'll get all your money back minus shipping and gift wrap charges. It's unclear if gift wrap charges are deducted from every order and how much it amounts to. All refunds are also docked by $5.95 for shipping, which goes against FragranceX's "free returns" that they advertise on their website.
Suspicious customer reviews
When it comes to customer reviews for FragranceX, the results are interesting. There are over 20,000 reviews from customers who have shopped perfumes and body products from FragranceX on their website. They come from buyers all throughout the world and most of them are extremely positive. We did notice a lot of similarities among reviews, and we quickly became skeptical of their legitimacy because of the frequency, quantity, and repetitive themes. We are concerned that their customer reviews about how happy people are with the low prices, smooth checkout process, easy-to-navigate website, and quality of products are manufactured by the company.
More questionable patterns
Not only does this seem to raise a red flag, but the Better Business Bureau (BBB) has over 160 people who have left reviews about FragranceX, and again, most of them are very good if you read what was posted in 2019 or earlier. People left reviews at least daily and it appears that it was an effort to boost the overall BBB rating and may not be from real customers. Similar patterns appear other places online to try and drown out negative reviews from people who say they never received their orders from FragranceX and were never able to contact customer service.
Too many questions
It's true that the prices listed on FragranceX are hard to beat - and sometimes hard to believe. Unfortunately, the issues surrounding returns, suspicious customer reviews, and real customer complaints leave some pretty big red flags. We feel there are better choices to be found for your next perfume purchase.
Smells can be nostalgic, warn us of danger, let us know when something needs to be cleaned, or tell us about a person's hygiene. We all want to smell nice and present ourselves as fresh and clean, which is why a good spritz of perfume can be so important for us. We all have unique "tastes" when it comes to scents that we're drawn to, so the perfume we wear makes a statement about us and even our romantic partners too.
Perfume isn't just the cherry on top of a hot shower to make us smell pleasant throughout the day. It's also good to have around for those times when we got a little too sweaty sprinting to catch the bus, when we need to run errands after the gym, or if it's been a little too long since we've been able to catch a break and bathe. It's a quick way to be presentable even when you don't feel like it. Needless to say, it's important to have a bottle or two of perfume on hand.
When it comes to buying perfume, it can be hard to choose a scent you really like. If you've been through a perfume section at a department store, you might feel overwhelmed by the strong smells coming at you from every direction. Eventually all the perfumes blend together and you feel like you've lost your sense of smell completely. Buying online not only saves you from expensive mark-ups you'll find in-store, but makes it easy to browse all the options, read descriptions, and see reviews from other customers.
When deciding where to purchase perfume, here are a few important things to consider:
TopConsumerReviews.com has reviewed and ranked the best places to buy perfume online. We hope this information helps you find a fragrance you love that makes you feel fresh and confident!
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