Planet Beauty Review: Perfume Stores

Founded in 1992 with its roots in Irvine, California, Planet Beauty strives to be a comprehensive online retailer offering products for beauty including makeup, skincare, hair care, body treatments, and, of course, perfume and cologne. The company's mission is to serve as a one-stop destination for both professional beauty and personal care products. While their expansive inventory encompasses numerous name-brand beauty items, it's worth noting that their fragrance selection is relatively limited.

Hard to filter for perfume and cologne

Browsing Planet Beauty is a relaxing experience, except when it comes to finding perfume and cologne. The fragrance page is mixed in with things like hand creams and candles, making it hard to filter down to just the items you want. The filters include things like brand, skin concerns, ingredients, skin type, purpose, and formulation. The formulation filter is the most effective in finding perfumes, as you can select "liquid", but this still leaves oils and other liquid, scented products in the lineup. If you want an easier way to limit the options, you have to look under the "men" and "women" tabs instead where you can click on "perfume" or "cologne" to finally limit products to what you want. Planet Beauty doesn't stand out as being the most intuitive perfume shop we've ever seen.

Extremely limited selection

For individuals seeking fragrances, the options at Planet Beauty are quite modest. You are presented with a mere 28 choices across both genders. Women get 26 scents to choose from while men face a restricted selection of just 2 fragrances. Furthermore, many fragrances come bundled with additional items like deodorant, lotion, aftershave, and bath soak, or things like aromatherapy sticks. Once you subtract these items, you are looking at just 17 perfumes for women. This limited selection might deter customers from considering Planet Beauty as their primary destination for perfumes. You're definitely missing out on major luxury brands at this retailer.

Low prices but limited options

Planet Beauty maintains reasonable prices for its perfume and cologne selection, emphasizing quality over massive discounts. By subscribing to their email updates, you can receive a 20% discount code for their next order. Unlike some competitors, Planet Beauty requires customers to provide their phone number and consent to receive marketing text messages. Now, let's take a look at the listed prices for Planet Beauty. To give you an idea of the price ranges, we normally look at a scent popular for years, a trending low-cost option, and a luxury perfume. However, none of these were available at Planet Beauty. We usually look at the prices for the Tiffany & Co. Rose Gold Intense Eau de Parfum, Clean Classic Warm Cotton, and Nuwa by Roja Parfums, but Planet Beauty doesn't offer any of these brands at all. So, the only pricing comparison we could make was to offer you the complete price range for Planet Beauty's limited inventory: $20 to $80 for brands like Paul Mitchell or L'Occitane.

30-day returns with fees

Planet Beauty provides free shipping for orders exceeding $59. For orders below this threshold, a shipping fee of $6.50 is applied. In terms of returns, the company offers a 30-day window for customers to initiate returns from the original purchase date, with a full refund processed to the original payment method. However, if you received free shipping initially, you'll have to pay a $5.99 return shipping fee if you want to send back your products.

Concerns about faulty coupons

Planet Beauty's reputation has taken a significant hit recently. The company used to hold an "A+" rating from the Better Business Bureau, indicating the retailer's solid business practices. However, in recent years that rating has fallen all the way to an "F". On the other hand, reviews from third-party sites show a different story. Planet Beauty holds a 4.3-star average from Trustpilot. Overall, customers really like the sales and fast shipping, but there are multiple concerns about coupons not working as promised.

Limited inventory isn't worth the trouble

While Planet Beauty lacks an extensive fragrance selection, it has garnered positive reviews for fast shipping. However, for most customers who like name-brand fragrances or luxury products, Planet Beauty is going to be a waste of time. They only have a handful of options and none of them include brands like Tiffany or even other brands like Burberry or Roja. On top of that, the company has slid to an "F" rating from the BBB, which is highly concerning.

On the Planet Beauty website