Ace Cash Express Review

Thursday, March 20th

2025 Personal Loan Reviews

Ace Cash Express

• Online loans only available in Delaware, Florida, Missouri, Texas
• Online loan amounts range from $100 to $1,000 or $2,000, depending on location
• 900 in-person locations across 22 states + DC
• No application fee
• 5-month repayment term
• Interest rates as high as 495.76% APR
• "A+” rated by the BBB
• In business for over 50 years
• Over 38 million customers served

Ace Cash Express is a financial services company known for its diverse range of offerings, including payday loans, installment loans (also known as personal loans), check cashing, and prepaid debit cards. With over 900 locations across 22 states and DC, Ace Cash Express provides convenient access to short-term financial solutions for people facing unexpected expenses or cash flow challenges, catering primarily to those with less-than-perfect credit or those in need of immediate funds.

Mostly a provider of payday and title loans

It's important to understand how limited your options are at Ace Cash Express. First off, you should only use this service if you're okay with using a company that primarily specializes in payday and title loans (industries that are well-known for being, shall we say, less than reputable).

Online personal loans only offered in 4 states

Next, you'll only be able to apply online for a personal loan (typically referred to on this site as an "installment loan”) with Ace Cash Express if you live in Delaware, Florida, Missouri, or Texas. And, the state you live in will determine how much you can apply for: it's up to $2,000, unless you live in the Sunshine State where the max loan amount is $1,000.

A few eligibility criteria to meet

But, let's say you do live in one of those four states and you want to know more about Ace Cash Express' personal loans. Here's what we can tell you. First, you can opt to have your loans directly deposited to your bank account or available for pickup at a brick and mortar location near you. Either way, you'll need to have proof of a steady source of recurring income (like a job, disability, or retirement) and of a bank account that has been open for at least a month.

Interest rates are downright scary

Here's where it really gets ugly: Ace Cash Express doesn't mention anything about loan interest rates or repayment terms in any easy-to-find place on their site. We had to turn to Google to find the PDF disclosing some "sample loan rates” and a fee schedule, and we immediately understood why they're not more forthcoming with those little details: your personal loan here will have a 5-month repayment term, and the "sample” interest rates were from 396.54% to 495.76%. They even do the math for you, pointing out that on an example loan of $400, you'd wind up paying back a total of $1,004 and change. Scarier still, our research showed that there are some personal loans here with APRs of a whopping 630%.

Has helped people in desperate circumstances

The only thing saving Ace Cash Express from getting our absolute lowest 1-star rating is the fact that they have an "A+” rating from the Better Business Bureau and more than 8000 5-star reviews on Trustpilot. For people in truly desperate financial circumstances, Ace Cash Express has come through in a pinch.

Not recommended for personal loans

Still, compared with other options on our list (whose maximum interest is a more "reasonable” 35.99% APR), Ace Cash Express doesn't even come close to getting our recommendation. You certainly wouldn't use a loan here to consolidate debt or pay off your credit cards. This is a personal loan option you'd only turn to if you literally couldn't get approved anywhere else, and we don't recommend it for the average person trying to pay off high-interest debt or fund a home improvement project.